Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10116535April 7, 2005
STRUCTURE:BODY, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I TOOK MY 1998 DODGE GRAND CARAVAN TO MY LOCAL MECHANIC AFTER HEARING NOISES. HE INFORMED ME THAT THE STRUT TOWER WAS CORRODING AND THE UNDER BODY WAS SHIFTING. FURTHER CORROSION AND MOVEMENT COULD COLLAPSE THE HOUSING AND CAUSE A SERIOUS ACCIDENT. TWO TSBS WERE ISSUED ON THESE PROBLEMS, 23-044-02 AND 23-01-97. DODGE SAYS THEY ARE NOT RESPONSIBLE FOR THESE PROBLEMS, EVEN THOUGH THEY ARE SAFETY ISSUES, SINCE THE VEHICLE IS OUT OF WARRANTY. EVEN THE PRESIDENT OF DAIMLER CHRYSLER CLAIMS HE CANNOT ACCOMMODATE MY REQUEST FOR A RESOLUTION OF THIS SAFETY ISSUE SINCE THE CAR IS OUT OF WARRANTY. I GUESS I HAVE TO WAIT TO GET INTO A SERIOUS ACCIDENT RESULTING IN DEATH BEFORE THEY WOULD DO SOMETHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116200April 1, 2005
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ON 2002 DODGE GRAND CARAVAN FLICKER. THIS HAPPENS FREQUENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117226April 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ABS CHECK LIGHT REMAINSEDON AND CAUSED THE ANTI-LOCK BRAKES NOT TO OPERATE PROPERLY, WHICH PREVENTED VEHICLE FROM STOPPING CORRECTLY. CONSUMER CONTACTED THE MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117246April 1, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DEALERSHIP REFUSED TO HONOR AIR BAG/CLOCK SPRING RECALL 04V480000 ALTHOUGH IT WAS WITHIN THE MILEAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117183March 31, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
VEHICLE WILL NOT GO INTO GEAR SMOOTHLY. PRIOR TO THIS INCIDENT CONSUMER WAS ABLE TO MAKE A SMOOTH TRANSITIONS AFTER A COUPLE OF ATTEMPTS. VEHICLE HAD TO BE TOWED DEALER, WHERE THEY DISCOVERED THE REAR BRAKES RUSTED .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117199March 31, 2005
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
AN ELECTRICAL FAILURE CAUSED THE HEADLIGHTS TO MALFUNCTION. THEY FLICKERED ON AND OFF WHILE ENGAGED. DEALERSHIP WAS UNABLE TO CORRECT THE PROBLEM DUE TO THE DEFECTIVE PART BEING ON BACK ORDER. THIS WAS A COMMON FAILURE ON THESE VEHICLES. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117220March 31, 2005
SUSPENSION:FRONT:WHEEL BEARING, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE DRIVING AT ANY SPEED POWER STEERING FAILED. DRIVER HAD DIFFICULTY MAINTAINING CONTROL OF THE VEHICLE. TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WHEEL BEARING AND THE POWER STEERING BELT NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117127March 30, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 45 MPH FRONT DRIVER'S TIRE FELL OFF. DRIVER PULLED OVER, AND VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. MECHANIC DETERMINED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115991March 29, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
OVER THE PAST 2 YEARS WE HAVE HAD TO REPLACE THE STRUTS MULTIPLE TIMES. WE HAVE NOW BEEN TOLD THAT THE STRUT MOUNT HOUSING THAT HOLDS THE STRUT MOUNT PLATE HAS BECOME OVAL AND NOT ROUND AND THEREFORE IT SOUNDS LIKE A BAD CLUNKING NOISE WHENEVER GOING OVER LARGER BUMPS....WHAT DO WE DO NOW? I AM A MECHANIC AND HAVE NO IDEA WHAT TO DO AND HAVE BEEN TOLD THERE IS NOTHING I CAN DO BY ANOTHER AUTO REPAIR. WE ALSO HAVE HAD PROBLEMS WITH THE TRANSMISSION SHIFTING SINCE BASICALLY WHEN WE BOUGHT IT ABOUT 3 YEARS AGO AND WOULD LIIKE TO KNOW IF YOU HAVE HAD PROBLEMS WITH OTHER 97 GRAND CARAVANS. PLEASE HELP. WE HAVE 4 CHILDREN AND CAN NOT BE WITHOUT A VAN. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114721March 25, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
THE ELECTRONIC CONTROLS FOR THE OUTSIDE MIRRORS ARE NOT LIT MAKING THEM IMPOSSIBLE TO FIND AT NIGHT. WHILE DRIVING AT NIGHT WITH A PASSING CAR IN THE OTHER LANE OR HAVING A CAR CLOSE BEHIND, THEIR HEADLAMPS SHINE INTO THE DRIVERS EYES. THE DRIVER MUST USE HIS/HER LEFT HAND TO BLOCK THE MIRROR OR ADJUST THE MIRROR SO HEADLAMPS REFLECT AT A DIFFERENT ANGLE. SINCE THE MIRROR CONTROLS ARE NOT LIT, NOR IS ANYTHING IN THAT AREA, IT IS DISTRACTING TO THE DRIVER TO FUMBLE AROUND FEELING FOR THE CONTROLS. THIS DISTRACTION CAN CAUSE THE VEHICLE TO CROSS THE CENTER LINE INTO THE PASSING VEHICLE. DEALERSHIP INFORMED ME THAT THESE CONTROLS ARE NOT INTENDED TO BE LIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114520March 23, 2005
EXTERIOR LIGHTING:HEADLIGHTS
SINCE PURCHASING THE VAN USED HEADLIGHTS FLICKER WHEN DRIVING, USUALLY INCLUDING THE INTERIOR LIGHTS. THEY HAVE NEVER ACTUALLY FAILED, BUT THIS DOES NOT INSPIRE CONFIDENCE WHEN DRIVING AT NIGHT. I UNDERSTAND A NHTSA RECALL IS POSSIBLE FOR 2001-2002 MODELS, BUT I HOPE THIS WILL BE EXTENDED AT LEAST TO 2003 MODELS AS WELL, SINCE THE SYMPTOMS ARE EERILY SIMILAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115608March 23, 2005
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER TOOK THE VEHICLE TO THE DEALER BECAUSE SHE CONTINUALLY HAD FRONT END PROBLEMS. DEALER STATED THAT THERE WAS TOO MUCH AIR IN THE TIRES. CONSUMER SMELLED FUEL ODOR. THERE WERE TWO RECALLS REGARDING FUEL. CONSUMER TOOK THE VEHICLE TO DEALER THREE TIMES BEFORE THEY COULD TELL HER WHAT WAS WRONG. THEY FOUND THAT BRAKES, AND ROTORS WERE COMPLETELY WORN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115298March 17, 2005
AIR BAGS
AFTER STARTING THE VEHICLE AIR BAG WARNING LIGHT STAYED ILLUMINATED UNTIL THE VEHICLE WAS SHUT OFF. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK....ALSO, RIGHT SIDE SLIDING DOOR WAS HARD TO OPEN MANUALLY. DEALER DETERMINED THAT DOOR MOTOR NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114246March 17, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST BECAME LOUD AND YOU CAN SMELL IT COMING THROUGH TO CABIN. I WAS TOLD IT WAS A CRACK IN THE EXHAUST MANIFOLD CROSSOVER PIPE. DOING RESEARCH ON THE WEB, THERE HAVE BEEN SEVERAL OTHER PEOPLE WHO HAD THE SAME PROBLEM CITING THAT THEY WERE TOLD BY DEALERS IT WAS A BAD DESIGN. THE REPAIR COSTS IN EXCESS OF $900 AND THERE IS A CHANCE IF NOT REPAIR FOR CARBON MONOXIDE TO LEAK INTO CABIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115160March 15, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT ILLUMINATED WHILE DRIVING. VEHICLE HAD BEEN TO TWO SEPARATE DEALERS ON FIVE SEPARATE OCCASIONS, BUT PROBLEM RECURRED. CONSUMER WAS CONCERNED THAT THE AIR BAGS MAY NOT OPERATE IN A VEHICLE CRASH OR THE AIR BAGS MAY DEPLOY INADVERTENTLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115196March 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING APPROXIMATELY 30 MPH CONSUMER APPLIED THE BRAKES TO COME TO A STOP. WHEN PROCEEDING TO PULL OFF VEHICLE HESITATED AND WOULD NOT MOVE. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED TO BE THE ABS NOT UNLOCKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114140March 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
RE: 1993 DODGE GRAND CARAVAN. YELLOW ABS AND RED BRAKE WARNING LIGHTS CAME ON ACCOMPANIED BY SUDDEN LOSS OF POWER BRAKE ASSIST. I MANAGED TO AVOID SEVERAL POTENTIAL ACCIDENTS BY INCREASING FOLLOWING DISTANCE AND BRAKING EARLY. I TOOK THE VAN TO DOWNS GARAGE, MY CUSTOMARY REPAIR PLACE. GILBERT DOWNS, OWNER, DIAGNOSED ABS PUMP FAILURE, AND CONTACTED ABERNETHY CHRYSLER'S SERVICE DEPARTMENT FOR WARRANTY WORK APPOINTMENT. ABERNETHY REFUSED TO ACCEPT THE VEHICLE, GIVING TWO DIFFERING ACCOUNTS CONCERNING THE RECALL/WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112757March 9, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
THIS COMPLAINT IS IN REFERENCE TO NHTSA RECALL, CAMPAAIGN ID NUMBER: 99V213000. ON 2/12/05, THE LIFTGATE BOLTS ON MY 1993 DODGE GRAND CARAVAN FAILED SUDDENLY. THE DODGE DEALER WOULD NOT HONOR THE RECALL AND REPAIR THE PROBLEM. INSTEAD, I WAS CHARGED $201.18 FOR THE REPAIR. I THINK THAT THE DAIMERCHRYSLER CORPORATION SHOULD HONOR THEIR RESPONSIBILITY TO REPAIR THE PROBLEM AS STIPULATED IN THE RECALL NOTICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113691March 8, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING AT APPROXIMATELY 70 MPH, THE DIFFERENTIAL CAME APART,RESULTING IN VEHICLE SHUT DOWN. DRIVER HAD TO HAVE VEHICLE TOWED TO A TRANSMISSION SHOP. ALSO, THE BALL JOINTS ON THE FRONT LEFT WHEEL BROKE APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112575March 5, 2005
STRUCTURE:BODY
CLEAR COAT PAINT BUBBLING AND PEELING OFF ENTIRE VAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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