Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10141307October 31, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
DT: THE CONTACT STATED THE POWER STEERING PUMP STARTED SHUTTERING AND MAKING A WEIRD NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND WAS FIXED. THEY REPLACED A HOSE, AND ADDED AN ADDITIONAL COOLER. HE STATED THERE WAS A TECHNOCAL SERVIC EBULLETIN (TSB) FOR THIS. IT WOULD NOT COMPLETELY CORRECT THE PROBLEM. HE HAS A RELATIVE WHO WORKS FOR CHRYSLER, AND HE STATES THIS IS A PROBLEM FOR THE 2003-2005 MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140944October 27, 2005
SUSPENSION:FRONT, STEERING:RACK AND PINION, SUSPENSION:FRONT:MACPHERSON STRUT
DT: THE CONTACT STATED THAT THE FRONT SWAY BAR VIBRATED T CAUSING AN OVERALL ROUGHNESS WHILE DRIVING. THE CONTACT TOOK VEHICLE TO A DEALER, WHO REPLACED THE SWAY BARS. ALSO, THE DEALER REPLACED THE STEERING RACK AND UPPER STRUT BEARING. NO FURTHER PROBLEMS SINCE THIS REPAIR WAS PERFORMED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140891October 26, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
LAST WEDNESDAY MORNING ON MY WAY TO WORK ABOUT 4AM, WHILE PASSING A SEMI ON THE FREEWAY, MY HEADLIGHTS WENT OUT FOR ABOUT 4-5 SECONDS. THEY CAME BACK ON AND HAVE OPERATED WITHOUT A PROBLEM SINCE. I PURCHASED THE MINVAN NEW, (ORDERED IT), AND IT HAS GIVEN ME TROUBLEFREE MILES SINCE IT'S INCEPTION ON THE ROADS IN MICHIGAN, AS EXPECTED BY A DAIMLERCHRYSLER MINIVAN. THERE WAS A CAUSE FOR CONCERN ON THIS SINGLE ISSUE ONLY, AND AS I DID CALL THE DEALER ABOUT IT, IT WAS SIMPLY SUGGESTED THAT I GET IT IN FOR THEM TO LOOK AT IT. WHAT GOOD IS THAT WHEN IT HAS OCCURED ONLY ONCE...............SO FAR. JUST WANTED IT ON THE RECORD WITHOUT GETTING "TOSSED OR SIDELINED". THANK YOU KINDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140718October 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE CHECK ENGINE LIGHT CAME ON. I HAD IT CHECKED AND WAS TOLD THAT IT IS A COMPUTER FAILURE. (PCM HAS FAILURE.) THE VAN ONLY HAS 59,000 MILES ON IT. THE DODGE DEALERSHIP SAYS PCM IS NOT COVERED UNDER WARRANTY AND THERE IS A $900 CHARGE FOR REPLACEMENT. THE VAN HAS BEEN SERVICED REGULARLY AND I FEEL THAT SOMETHING THIS ESSENTIAL AND EXPENSIVE SHOULD NOT GO OUT ON A VAN THIS AGE WITH THIS MILEAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140615October 24, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: THE CONTACT STATED THAT GAS TANK HAD TO BE REPLACED. IT WAS FALLING APART AT THE TOP OF THE TANK. WHEN FILLING THE VEHICLE UP WITH GAS IT SPILLED EVERYWHERE. THE GAS WAS SEEPING OUT OF THE TOP. HE CALLED THE DEALER AND IT WAS NOT UNDER RECALL.*AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140671October 24, 2005
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:REAR WINDOW WIPER/WASHER
WE HAVE HAD NUMEROUS AND REPEAT PROBLEMS WITH OUR 2004 DODGE GRAND CARAVAN AND WE GET NO HELP FROM THE DEALER OR THE MANUFACTURER. THE MAIN COMPLAINT THAT IS MOST CONCERNING IS OUR BRAKES AS WE HAVE HAD TO REPLACE THEM 3 TIMES IN LESS THAN A YEAR. WE HAVE TERRIBLE SHAKING, VIBRATION AND GRINDING. THE VEHICLE HAS PULLED TO THE RIGHT FROM THE MOMENT WE PURCHASED IT, I THOUGHT IT WAS OUT OF ALIGNMENT BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM ALTHOUGH IT HAS BEEN IN SEVERAL TIMES. COINCIDENTALLY IT IS THE RIGHT SIDE THAT WEARS MORE THAN THEN LEFT. UPON TAKING IT TO AN AAA APPROVED AUTO CENTER AND ASE IT WAS FOUND THAT THE CALIPERS HAVE BEEN BINDING AND THE ROTORS WERE TOO THIN TO MACHINE. WE HAVE KEPT THE PARTS THAT THE REPAIR SHOP REMOVED SO THAT THE CONDITION AND WEAR CAN BE DOCUMENTED PHYSICALLY SHOULD A REPRESENTATIVE OF DODGE WISH TO SEE THE ACTUAL PARTS. WE PAID OVER 32,000 FOR THIS VEHICLE 18 MONTHS AGO AND IT CONSISTENTLY UNDER PERFORMS AND AS MENTIONED ABOVE HAS HAD SEVERAL MECHANICAL PROBLEMS BUT THE RELIABILITY OF THE BRAKING SYSTEM IS MORE THAN INCONVENIENT AND EXPENSIVE, IT IS A SAFETY CONCERN. I DO NOT TRUST THE DEALERSHIP TO CORRECTLY DIAGNOSE AND THE DEALERSHIP AND MANUFACTURER MAINTAIN THAT THIS IS VEHICLE IS PERFORMING AS INTENDED. THEREFORE WE MUST CONCLUDE THAT THE 2004 DODGE GRAND CARAVAN IS DESIGNED TO PERFORM POORLY AND BE IN THE SHOP REGULARLY. *NM UPDATED 11/4/2005 - THE REAR WINDSHIELD WIPES HAVE BEEN REPAIRED ON TWO SEPARATE OCCASION BUT THEY STILL DON'T WORK. THE SES LIGHT ILLUMINATED AND THE VEHICLEWAS TAKEN TOT HE DEALER. THEY DIAGNOSED THE PROBLEM AND FOUND FAULT CODES FOR CYLINDER #3 MISFIRE AND MULTIPLE CYLINDER MISFIRE. THE DEALER INSTALLED SPARK PLUGS, REPLACED PLUF WIRES AND FLASHED THE PCM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140541October 23, 2005
SUSPENSION:FRONT
1999 DODGE GRAND CARAVAN WITH 96,000 MILES IS BADLY RUSTED AT THE TOP OF THE FRONT STRUT WELLS. EXCESSIVE WATER IS COLLECTING ON TOP OF THE STRUT WELLS AND EATING AWAY AT THE STEEL. I REMOVED THE LOOSE CHUNKS OF RUSTED STEEL AND FOUND HOLES OVER BOTH WHEELS. FIRST NOTICE THE RUST ABOUT 2 YEARS AGO. I AM CONCERNED ABOUT THE STRUTS POPPING THROUGH THE HOOD. I AM CURIOUS TO KNOW IF THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140374October 20, 2005
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED THERE WAS A RECALL ON THIS VEHICLE TWO YEARS AGO. HE TOOK VEHICLE TO THE DEALERSHIP TO HAVE RECALL REPAIR WORK PERFORMED. CURRENTLY, THE VEHICLE IS DOING THE SAME THING THAT IT WAS DOING TWO YEARS AGO BEFORE HE TOOK IT IN FOR RECALL REPAIRS. THE CONTACT'S WIFE COULD BARELY GET THE VEHICLE TO STOP. IT HAD NO BRAKE POWER ASSIST, THE PEDAL WAS ROCK HARD. THE ABS AND THE BRAKE LIGHTS COME ON AND STAYED ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140224October 19, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DT: 1997 DODGE GRAND CARAVAN. VEHICLE WAS MANUFACTURED IN 1996. THE ABS LIGHT CAME ON AND WILL NOT GO OFF. VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO FIXED THE MASTER CYLINDER BECAUSE THE LIGHT TO AIRBAGS STAYED ON. THE INSTRUMENTAL PANEL LIGHTS BLINKED OFF AND ON OCCASIONALLY. WHEN SEEING THE LIGHTS ON THE DASHBOARD THE CONSUMER COULD LOOK AT THIS AS A WARNING, BECAUSE I COULD NOT SEE HOW FAST SHE WAS GOING OR HOW MUCH GAS THERE WAS IN THE GAS TANK. THIS HAS BEEN A PROBLEM FOR ABOUT A YEAR. THERE WERE NO ACCIDENTS. I THE CONSUMER TOOK VEHICLE TO DEALERSHIP IN 2003, AND THEY CHANGED THE CLOCK SPRING. ALSO, THE DEALER SAID THERE WAS NOTHING ELSE THEY COULD DO. FIRST, THE ABS LIGHT WOULD COME ON AND GO OFF, NOW ALL THE LIGHTS CAME ON, BUT NOTHING WAS WORKING ON DASHBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140248October 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONTACT'S SON FOUND OUT ABOUT A RECALL ON THE BRAKE SYSTEM. THE BRAKES FAILED AND THE VEHICLE WAS NOT BEING USED AT THIS TIME. THE DEALER TOLD THE CONTACT THAT THE PART WAS ON BACK ORDER. THEY HAVE NO RELEASE DATE FOR THE PART. THE PART IS THE BRAKE HYDRAULIC ASSEMBLY. SHE HAS BEEN WAITING FOR TWO MONTHS FOR THE PART. MANUFACTURER SAID TO CHECK WITH OTHER DEALERSHIPS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140260October 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 1998 DODGE GRAND CARAVAN. THE CONTACT WAS COMING HOME FROM WORK AT 20 MPH AND SOMEONE WAS SITTING AT A RED LIGHT. WHEILE SLOWING DOWN TO COME TO A COMPLETE STOP THE CONTACT'S VEHICLE ACCELERATED BECAUSE THE CRUISE CONTROL CAME ON, AND HIT THE VEHICLE SITTING AT THE RED LIGHT FROM BEHIND WHEN WAS NORMAL BRAKING. THIS HAS NEVER HAPPENED BEFORE. THE ROAD WAS DRY AT THE TIME. THE CONTACT WAS WEARING SEAT BELTS. HAD NOT YET CONTACTED DEALERSHIP OR MANUFACTURER. CALLED THE POLICE, AND THEY TOOK A BREPORT. THERE WERE NO INJURIES IN THE ACCIDENT. THE ONLY DAMAGE MADE WAS TO THE VEHICLES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140179October 18, 2005
ELECTRICAL SYSTEM
WE HAVE 2004 GRAND CARAVAN. WE HAVE AN ELECTRICAL ISSUE WHERE THE GAUGES ALL GO OUT, THE DOORS LOCKS OR DON'T WORK AND THE LIGHTS STAY ON WHEN DRIVING, WHENEVER IT FEELS LIKE IT. *NM WE HAVE HAD IT SERVICED FIVE TIMES FOR THIS ISSUE, CHANGING THE CONTROL MODULE AS WELL AS CODES AND OTHER ITEMS AND IT IS NOT FIXED AND NOW CONSIDERED AS A "LEMON". THE DEALERSHIP WHICH IS DOING THE SERVICING IS OFFERING US A NEW VEHICLE WITH A STANDARD TRADE IN VALUE. WE FIND THIS UNACCEPTABLE AND KNOW OUR STATES LEMON LAWS AS WELL AS I AM IN THE MILITARY AND FIND THIS A SAFETY ISSUE FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132991October 18, 2005
VEHICLE SPEED CONTROL
DT: PULLED INTO PARKING SPACE AT LOW SPEED WITH FOOT ON THE BRAKE AND EXPERIENCED UNCONTROLLED ACCELERATION. THE CAR JUMPED THE CONCRETE BARRIER AND HIT 2 POLES THAT WERE IN THE PARKING STALLS IN FRONT OF IT AND ONE ON THE RIGHT. TOWED TO A DODGE DEALER, AND IMMEDIATELY CONTACTED CHRYSLER, WHO SENT OUT AN INSPECTOR. CONSUMER ALONG WITH THE INSURANCE AGENCY AWAITED THE INSPECTOR'S REPORT WHICH INDICATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. NO REPAIRS WERE MADE EXCEPT THE REPAIRS FOR THE BODY DAMAGE. NO EXPLANATION AS TO WHY THIS INCIDENT OCCURRED. NO POLICE REPORT TAKEN DUE TO THE FACT THAT THE ONLY DAMAGE OCCURRED WAS ON THE VEHICLE.*AK *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139776October 15, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING THROUGH PUDDLES THE SERPENTINE BELT WHICH CONTROLS THE STEERING AND OTHER ACCESSORIES SLIPS OFF. I HAVE OWNED THIS VEHICLE SINCE NEW AND NEVER HAD THIS PROBLEM BEFORE. WENT TO DEALER HE INSTALLED TSB BULLETIN 07-02-99 THAT CONSISTS OF A BRACKET TO STOP THE BELT FROM COMING OFF, BUT AFTER I DROVE 7 MILES IN THE RAIN IT CAME OFF AGAIN. WHILE AT THE DEALER THERE WERE SEVERAL OTHER CARAVANS TOWED THERE WITH THE SAME PROBLEM, EVEN A 2005. THE DEALER REP SAYS THIS IS A COMMON PROBLEM BECAUSE THE WATER IS SPLASHED ONTO THE BELT TENSIONER AND IDLER PULLEYS WHICH ARE NOT GROOVED AND JUST SLIPS OFF. I DID A WEB SEARCH AT ALLPAR.COM, EDMUNDS.COM, ETC. AND FOUND NUMEROUS COMPLAINTS. THIS IS A SERIOUS CONDITION, PEOPLE CAN BE SERIOUSLY INJURED OR KILLED WHEN THEY LOSE POWER STEERING CONTROL UNEXPECTEDLY. I CAN'T BELIEVE CHRYSLER CORP. HAS ALLOWED THIS CONDITION TO GO UNRESOLVED FOR SO LONG. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139797October 15, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
ENGINE HESITATES AND SPUTTERS BADLY WHEN PLACED INTO GEAR WITH BRAKE ON AND SPUTTERS BADLY WHEN ACCELERATING FROM A STOP. THIS PROBLEM HAPPENS MOSTLY WHEN THE AIR CONDITIONING IS ON. IT HAS BEEN IN THE SHOP TWICE FOR THIS PROBLEM. BUILT UP CARBON WAS CLEANED FROM THE INTAKE, BUT THE PROBLEM PERSISTS. ALSO, THE FAN SPEED SWITCH WAS REPLACED BECAUSE IT ONLY WORKED ON HIGH. IT HAS FAILED AGAIN WITH THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139589October 13, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE PROBLEM FIRST STARTED WITH THE DRIVER'S SIDE WINDOW IN APRIL 2005. THE WINDOW STARTED MOVING SLOWER AND THEN IT LOCKED. THE CONTACT TOOK VEHICLE TO THE DEALERSHIP ON APRIL 18, 2005, AND THEY REPLACED THE WINDOW MOTOR REGULATOR. THEN, THE PASSENGER'S SIDE WINDOW DID THE SAME THING OVER A PERIOD OF TIME. ON OCTOBER 7, 2005 IT LOCKED IN A LOWER POSITION. THE CONTACT WAS TAKING VEHICLE TO THE DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139945October 7, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAD BRAKE PROBLEMS, BRAKES WERE REPLACED FOR A RECALL. CONSUMER LATER HAD TO REPLACE VALVES DUE TO RUST. *TS THE CONSUMER STATED THE RECALL KIT THAT WAS USED DID NOT CORRECT THE PROBLEM WITH THE BRAKES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139022October 7, 2005
WHEELS, STRUCTURE
2000 GRAND CARAVAN HAS MULTIPLE RUST POINTS. THE MOST DANGEROUS OF WHICH IS THE RUSTING AND DETERIORATION OF THE FRONT LEFT STRUT. THE TOP PORTION OF THE STRUT COVER IS RUSTED AND FALLING APART, WITH A CRACK IN IT. OTHER PARTS OF THE CAR THAT ARE SHOWING MANY RUST AREAS INCLUDE: PASSENGER DOOR (CAN PUT FINGER THROUGH RUST), HOOD (BUBBLING PAINT AND CRACKING), PAINT PEELING FROM ANTENNA HOUSING, REAR HATCH RUST, LEFT REAR WHEEL BASIN. MY LARGEST CONCERN IS THE STRUT RUST FOR SAFETY ISSUES, BUT THIS VEHICLE SHOULD NOT BE RUSTING SO POORLY BEING ONLY 5 YEARS OLD! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130844October 6, 2005
AIR BAGS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: CONSUMER TOOK VEHICLE TO JACK ELLIS DODGE IN GLENDALE, CALIFORNIA FOR RECALL REPAIR OF THE CLOCK SPRING, D17. CONSUMER HAD BEEN HAVING PROBLEM WITH PASSENGER FRONT WINDOW NOT ROLLING DOWN OR UP SOMETIMES. CONSUMER HAD THIS PROBLEM 3 MONTHS PRIOR TO RECALL REPAIR. CONSUMER ASKED DEALER IF THIS MAY BE RELATED TO RECALL REPAIR, AND DEALER CHECKED IT AND SAID HE WAS NOT SURE IF IT WAS RELATED. MANUFACTURER SAID IT COULD BE A PART OF THE CLOCK SPRING PROBLEM. CONSUMER SAYS THAT WHEN AIR CONDITIONER WAS ON POWER WINDOW WORKED, BUT WHEN IT WAS OFF WINDOW WILL NOT WORK. DEALER TOLD CONSUMER THAT MOTOR FOR WINDOW WAS ON ITS WAY OUT, AND REPAIR WOULD COST $500. CONSUMER BELIEVED THAT PROBLEM WAS RELATED TO CLOCK SPRING. CONSUMER MARKED DOOR PANEL TO SEE IF DEALER WOULD TAKE PANEL OFF TO CHECK MOTOR, AND SAID THAT DOOR PANEL WAS NOT REMOVED TO CHECK MOTOR.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138745October 5, 2005
SEAT BELTS:FRONT:RETRACTOR
DT: 2003 DODGE GRAND CARAVAN - THE SEAT BELTS DID NOT LOCK DURING AN ACCIDENT. THIS WAS A REAR IMPACT CRASH. CONSUMER'S VEHICLE STOPPED AT A LIGHT, AND TRAFFIC HAS JUST STARTED TO MOVE, AND VEHICLE IN FRONT STARTED A CHAIN REACTION OF STOPPING. THE VEHICLE IN THE REAR DID NOT STOP, HITTING CONSUMER'S VEHICLE AT 45 MPH. UPON IMPACT, CONSUMER SLAMMED ON THE BRAKES AND THE OTHER CAR WENT UNDER THE REAR OF CONSUMER'S VEHICLE. CONSUMER'S WIFE HIT HER FACE ON THE DASHBOARD, AND CONSUMER HIT THE SIDE OF HIS FACE ON THE STEERING WHEEL. SINCE THE ACCIDENT NO ONE INSPECTED THE VEHICLE TO SEE WHY THE SEAT BELTS DID NOT LOCK DURING THE IMPACT. CONSUMER HAD THE VAN FOR FIVE WEEKS. A POLICE REPORT WAS TAKEN, AND THERE TWO PERSONS WERE INJURED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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