Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10146178December 27, 2005
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
AUTOMATIC LIGHT SWITCH IS DEFECTIVE, LIGHTS COME ON AT NIGHT AND RUN BATTERY DOWN. THIS IS A 2005 CARAVAN AND ONLY 41000 MILES ON IT. THE FUEL PUMP WENT OUT TODAY. WE WERE DRIVING DOWN THE STREET AND IT JUST DIED IN THE MIDDLE OF THE ROAD, ALMOST GOT US RUN OVER. AT OVER $25000 YOU EXPECT A CAR TO LAST LONGER THAN 10 MONTHS. I WILL NOT BUY ANOTHER ONE! THE DEALER SAID AFTER 36000 MILES ITS NOT COVERED. THAT'S BULL!. NOW ITS GONNA COST US $500 OR MORE TO FIX JUST THE FUEL PUMP, NOT THE DEFECTIVE LIGHTS. THIS VAN IS A LEMON!!!!!!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146036December 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 DODGE GRAND CARAVAN WITH 69,500 MILES. TRANSMISSION MADE A JERKING AND DID NOT WANT TO SEEM TO SHIFT. TOOK TO DODGE DEALER AND THEY COULD NOT DUPLICATE. THEY ALLOWED SERVICE MAN TO DRIVE HOME AND DROVE APPROX. 100 MILES. THEY CONCLUDED NO PROBLEM THEY COULD FIND. 3 MONTHS LATER WHILE DRIVING SAME SYMPTOMS AND THEN LOUD CLUNK BUT THIS TIME WAS COMPLETE TRANSMISSION FAILURE. CALLED DODGE 800# TO OBTAIN WARRANTY INFO. DODGE INFORMED ME IT WAS IN WARRANTY. CALLED LOCAL DEALER AND SET UP APPOINTMENT TO FIX. THEY CALLED BACK AND SAID DODGE WOULD NOT WARRANTY IT. I THEN CALLED DODGE 800# BACK AND TALK TO THEM. I ASKED WHY LESS THAN 2HR AGO MY VAN HAD A POWER TRAIN WARRANTY ON IT AND NOW IT DOES NOT HAVE A WARRANTY. THEY INFORMED ME THE VAN DID NOT HAVE A WARRANTY AND THAT I HAD NEVER CALLED THEM (THEY RECORD AND COMPUTER SHOWS IF YOU CALL, BUT DODGE CLAIMS THEY HAVE NO RECORD I CALLED). I INFORMED THEM I CALLED THEM LESS THAN 2HR BEFORE AND THEY REPLIED I WAS MISTAKEN. MY PHONE RECORDS INDICATE DIFFERENT THAN THEIRS. ANY WAY THEY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS TRANSMISSION THAT FAILED. TOOK TO LOCAL TRANS SHOP AND FOUND HE HAD TWO OTHER CARAVANS WITH COMPLETE TRANSMISSION FAILURE WAITING IN LINE TO BE FIXED. THE SHOP OWNER SAID HE HAS FIXED MANY MANY OF THESE TYPE TRANSMISSIONS. HE SAID IN HIS OPINION THAT THESE WERE VERY POOR PERFORMING TRANSMISSIONS AND THAT THEIR TRACK RECORD OF FAILURES SHOULD BE LOOKED AT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145903December 22, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 96V099000 CONCERNING ANTI LOCK BRAKES. THE RECALL ONLY OFFERED A PARTIAL REMEDY. IN ORDER TO COMPLETELY REPAIR THE PROBLEM ADDITIONAL PARTS HAD TO BE REPLACED AT THE CONTACT'S EXPENSE. ACCORDING TO THE RECALL, AN EXTENDED OR LIFETIME WARRANTY WOULD BE OFFERED ON OTHER ANTI-LOCK COMPONENTS. THE DEALER AND MANUFACTURER STATED THE RECALL WAS COMPLETED CORRECTLY, AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REMAINING EXPENSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145948December 22, 2005
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS ARE A PLASTIC AND THEY HAVE CLOUDED OVER SO THAT VERY LITTLE LIGHT PENETRATES. SAFETY HAZARD AT NIGHT DUE TO REDUCED VISIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145799December 21, 2005
STEERING:RACK AND PINION:PINION SHAFT
VERY LOUD NOISE WHEN STEERING MY VEHICLE, WHEN BACKING UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145721December 20, 2005
STRUCTURE
ON 12/5/2002, MY HUSBAND & I WERE SITTING AT A RED LIGHT IN OUR 1996 DODGE GRAND CARAVAN WHEN WE WERE REAR-ENDED BY A FORD TAURUS. BEING LOWER TO THE GROUND THAN THE CARAVAN, THE TAURUS HIT THE DEALER INSTALLED TOW BAR CAUSING THE FRAME TO BUCKLE ABOVE BOTH AXLES & MINIMAL DAMAGE TO THE BODY OF THE VAN. THE CASE FOR RECOVERY OF MEDICAL BILLS & WAGES LOST IS NOW COMING UP & WE FOUND OUT THAT THEY ARE CLAIMING THAT WE WERE HIT BETWEEN 8-10 MPH. I TALKED WITH SOMEONE IN YOUR LEGAL DEPARTMENT & SHE TOLD ME TO SEE IF CHRYSLER COULD GIVE ME INFO ON THE STRENGTH OF THAT FRAME & IF NOT, TO FILE A COMPLAINT. WE HEARD BACK FROM CHRYSLER THIS MORNING & THEY SAID THAT THEY COULDN'T HELP US. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10145652December 19, 2005
STRUCTURE:FRAME AND MEMBERS
I HAD AN OIL CHANGE DONE AT A CHRYSLER DEALER THE SERVICE ADVISOR NOTED ON THE REPAIR ORDER AND TOLD MY WIFE THAT THE FRONT STRUT TOWERS WERE RUSTING OUT AND THAT THE STRUT COULD BREAK THOUGH THE TOWER CAUSING A LOSS OF CONTROL OF THE VAN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145535December 18, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
POWER STEERING PUMP MAKING LOAD NOISES AGAIN. HAD HOSES REPLACED DUE TO PREVIOUS RECALL ABOUT A YEAR AGO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145258December 15, 2005
ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE VEHICLE'S ABS AND CHECK ENGINE LIGHT HAVE BEEN GOING ON AND OFF FOR ABOUT 6 MONTHS. WE HAD A MECHANIC LOOK INTO IT AND REPLACED A RELAY OR SWITCH THAT BELONGED TO THE BLOWER MOTORS (FANS BY RADIATOR). THE LIGHTS SEEMED TO GO AWAY UNTIL A COUPLE OF WEEKS AGO, THE ABS LIGHT RETURNED AND THE BRAKES ACT AS THOUGH THEY ARE GOING TO GIVE OUT AT ANY TIME. THEY HAVE TO BE DEPRESSED FOR QUITE A LENGTH OF TIME BEFORE THE VEHICLE COMES TO A COMPLETE STOP. THERE IS ALSO A WEIRD SOUND OF AIR OR AS IF AIR WHERE COMING OUT WHEN THE BRAKES GET DEPRESSED. I HAVE HAD TO ADD FLUID ONCE OR TWICE A WEEK AND HAVE BEEN TOLD BY A MECHANIC BUDDY THAT THERE IS VERY GOOD CHANCE ITS THE BRAKE BOOSTER DUE TO THE SOUND OF AIR. I WENT ONLINE AND NOTICED THERE WERE RECALLS FOR THIS IN A COUPLE OF GRAND CARAVANS BUT MY VIN # DOESN'T FALL INTO THE SUGGESTED VIN RANGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145409December 15, 2005
SEATS:FRONT ASSEMBLY:RECLINER
HIT FROM BEHIND AND BOTH OURS SEATS BROKE. REPORTED TO DODGE AND THEY TOLD US SEATS WERE DESIGNED TO DEFLECT REARWARD SO AS TO ABSORB IMPACT. THEY FAILED TO TELL US HOW WE ARE SUPPOSE TO BRING VEHICLE TO A STOP OR TO KEEP FROM GOING TO ONCOMING TRAFFIC AS WE WERE FLAT ON OUR BACKS. JUST DON'T BELIEVE THAT LOGIC. IT SOUNDS LIKE A DEFECT TO ME. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145417December 15, 2005
EXTERIOR LIGHTING:HEADLIGHTS
MORE AND MORE OFTEN HEADLIGHTS FLICKER OR GO OFF COMPLETELY WHILE DRIVING. IT IS VERY UNNERVING AND UNSAFE SINCE SOMETIMES I DON'T REALIZE THEY ARE OFF EVEN THOUGH THE SWITCH IS IN THE ON POSITION. SOMETIME THEY COME BACK ON, OTHER TIMES I HAVE TO TURN THE SWITCH OFF AND ON QUICKLY. NOBODY CAN TRACE THE PROBLEM SO FAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145170December 14, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DODGE GRAND CARAVAN DIFFERENTIAL FAILURE CAUSING LOSS OF CONTROL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144980December 12, 2005
EXTERIOR LIGHTING:HEADLIGHTS
! STATE ANNUAL CAR INSPECTION 2. FAILED INSPECTION DUE TO HEADLIGHT ASSEMBLY PLASTIC COVER FADED AND WOULD NOT ALLOW SUFFICIENT LIGHT TO PASS INSPECTION. THIS I BELIEVE IS A MANUFACTURER DEFECT AS IT IS COMMON ON ALL DODGE GRAND CARAVAN (1996) AND NEON CARS. THIS DEFECT IS SOMETHING I BELIEVE SHOULD HAVE BEEN KNOWN TO THE MANUFACTURER. IT IS CERTAINLY A SAFETY DEFECT AFFECTING MANY CHRYSLER VEHICLES. 3. THE PART QUOTED FROM THE DEALER WAS #281.00 PLUS TAX AND INSTALLATION I WAS TOLD BY MY AUTO MECHANIC THAT THIS WAS A COMMON PROBLEM WITH MAY 1996 DODGE CARAVAN VEHICLES. I AM SURE THERE ARE MANY OTHER VEHICLES PRODUCED BY CHRYSLER THAT HAVE THE SAME PROBLEM. I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR MAKING ALL REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144915December 10, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I WAS ON MY WAY HOME WITH MY FOUR KIDS WHEN I NOTICED A STRONG SMELL OF GAS. WHEN MY HUSBAND GOT HOME I HAD HIM LOOK AT IT TO FIND OUT IT WAS LEAKING GAS FROM THE FUEL RAIL SO BAD THAT THERE WAS STANDING GAS ON THE VALVE COVER LEAKING INTO WHERE MY SPARK PLUGS ARE. I CONTACTED THE PLACE I AM BUYING IT FROM AND THEY REFUSE TO FIX IT, UNLESS I PAY FOR IT. IS THERE ANY RECALL IN THIS PROBLEM?I SEE THERE HAS BEEN MANY COMPLAINTS SAME AS MINE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144649December 7, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED RECALL 96V099000 REPAIRS WAS DONE ON THE ABS BRAKES IN 2004. HOWEVER, HE WA SHAVING A FAILURE. THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. UPON INSPECTION BY THE SERVICE DEALERSHIP THE ABS CONTROLLER FAILED. HE HAS BEEN IN CONTACT WITH THE MANUFACTURER. THEY CLAIMED THE PART IN QUESTION WAS NOT COVERED BY THE RECALL. NO REPAIRS HAVE BEEN MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144536December 6, 2005
EXTERIOR LIGHTING:HEADLIGHTS
MY HEADLIGHTS FLICKER WHILE DRIVING - HAPPENS QUITE OFTEN EVER SINCE I PURCHASED MY 2003 DODGE GRAND CARAVAN. DEALERSHIP CAN NOT FIND PROBLEM. REPLACED ALTERNATOR BUT PROBLEM STILL EXISTS. PURCHASED IN JANUARY, 2004. PURCHASE & INCIDENT DATES ARE APPROXIMATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144061November 30, 2005
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
DT: THE CONTACT STATED AFTER HAVING A NHTSA RECALL CAMPAIGN 04V386000 REPAIRS PERFORMED ON THE STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS THERE HAS BEEN A SHUDDER IN THE STEERING WHEN ATTEMPTING TO MAKE TURNS AT LOW SPEEDS. THE VEHICLE HAS BEEN TO THE DEALER NUMEROUS TIMES, AND THE DEALER WAS UNABLE TO ACCURATELY DIAGNOSE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144301November 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE:BODY:DOOR, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, SUSPENSION
WHILE DRIVING CONSUMER DODGE GRAND CARAVAN WILL GO INTO NEUTRAL. *TS THE CONSUMER STATED ON ONE OCCASION, THE VEHICLE WAS IN DRIVE, BUT IT WOULD NOT MOVE. THE CONSUMER HAD TO MOVE THE LEVER A FEW TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONSUMER WAS TOLD THE PROBLEM SHE WAS EXPERIENCING COULD NOT BE DUPLICATED IN THE 2 WEEKS THE MECHANIC HAD THE VEHICLE. THE STEERING WHEEL PULLED TO ONE SIDE AND VIBRATED WHEN SLOWING DOWN. THE ROTORS NEEDED TO BE RESURFACED. THE EMISSION HOSE AND GAS CAP WERE REPLACED. THE PASSENGER SIDE DOOR HAS TO BE OPENED AND CLOSED SEVERAL TIMES BEFORE STAYING SHUT. THE OIL PAN GASKET AND AXLE SEAL WERE LEAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143924November 29, 2005
EXTERIOR LIGHTING:HEADLIGHTS
DT: THE CONTACT STATED THE HEADLIGHTS FLICKERED ON AND OFF WHILE ON LOW BEAMS. HE WAS UNSURE WHETHER IT WOULD HAPPEN WITH THE HIGH BEAMS ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY REPLACED THE MULTIFUNCTION SWITCH. THIS DID NOT CORRECT THE PROBLEM. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143749November 28, 2005
SUSPENSION:FRONT:MACPHERSON STRUT
I BROUGHT MY 2000 GRAND CARAVAN IN FOR ROUTINE OIL CHANGE. SERVICE MGR. I WAS INFORMED THAT MY LEFT STRUT TOWER/STRUT SEATING WAS BEGINNING TO RUST AND THAT IT WOULD COST OVER $700 TO REPAIR. STATED IT SHOULD BE REPAIRED SOON OR COULD CAUSE SERIOUS ACCIDENT IF IT FAILS. THE RIGHT ONE IS PERFECTLY FINE. I PROCEEDED TO DO RESEARCH ON THE INTERNET AND HAVE FOUND OUT THAT THIS IS A VERY COMMON "FAILURE". WHY HAS THIS NOT BEEN ADDRESSED OTHER THAN TSB 2304402? ISN'T THIS A SAFETY ISSUE AND SHOULDN'T THERE BE A RECALL? WHAT RECOURSE DO I HAVE BEFORE I SPEND THIS MONEY THAT I DON'T FEEL IS MY FAULT OR CAUSE? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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