Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10152231March 8, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I TOOK MY 2002 DODGE GRAND CARAVAN TO A REPAIR SHOP TO HAVE MY BRAKES LOOKED AT. THEY INFORMED ME THAT THEY DID NEED REPLACED AND I AGREED TO THE SERVICE. I MENTIONED TO THEM THAT MY BRAKE LIGHT CAME ON PERIODICALLY WHEN PUTTING ON THE BRAKE BUT WENT OUT ABRUPTLY AFTER THE BRAKE WAS DEPRESSED. THEY WENT AND CHECKED THE BRAKES CAREFULLY AND FOUND NOT ONE BUT TWO BRAKE CALIPERS WERE EITHER CRUSHED IN PIECES OR BROKE COMPLETELY IN HALF. MY VEHICLE ONLY HAS AROUND 45,000 MILES ON IT AND WAS TOLD BY THIS SHOP AND THE DEALERSHIP WHEN I CALLED THEM THAT THIS WAS HIGHLY UNUSUAL. I WAS GRAVELY CONCERNED ABOUT THIS SAFETY PROBLEM AND WHAT THIS WOULD MEAN TO THE REMAINING TWO CALIPERS. I CONTACTED CHRYSLER ABOUT THE PROBLEM AND THEY BASICALLY TOLD ME THERE WAS NO RECALL ON IT, IT WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY WERE GOING TO DO ABOUT IT. I TOLD THEM THIS WENT BEYOND A "WARRANTY" ISSUE INTO A SAFETY ISSUE. THIS PART WAS NOT WORE OUT, IT WAS DEFECTIVE (NOT ONE BUT TWO OF THEM) AND A SAFETY HAZARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152248March 8, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
ON JAN 22,05 I HAD MY 05' DODGE GRAND CARAVAN IN THE DEALERSHIP BECAUSE MY AIR BAG LIGHT HAD COME ON, THEY SUPPOSEDLY REPLACED MY SENSOR ALONG W/ MY WIRING HARNESS, WELL ON FEB 26 06 MY AIR BAG LIGHT CAME ON AGAIN, THE DEALERSHIP DEAL MAKER SAID I COULD BRING MY CAR IN BUT I'LL HAVE TO PAY FOR IT TO BE CHECKED ALONG W/ ANY REPAIR, AND THIS IS BECAUSE MY WARRANTY HAD EXPIRED. I DON'T FEEL I AM RESPONSIBLE TO PAY FOR ANY REPAIR ON THIS. NONE THE LESS FOR THEM TO SUPPOSEDLY REPLACE MY SENSOR LAST YEAR, ALONG W/ MY WIRING HARNESS AND SPARK PLUGS BEAUSE OF MISFIRING ETC. TO HAVE BOUGHT THIS CAR USED IN NOV OF 04 AND THEN TO HAVE IT IN ON JAN 05 IS A LITTLE RIDICULOUS. I HAVE 40 SOME THOUSAND MILES ON MY CAR. AND THIS ISSUE SHOULD OF BEEN DONE CORRECT THE FIRST TIME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152102March 7, 2006
STEERING:RACK AND PINION, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
RACK AND PINION STEERING ASSEMBLY IS LEAKING CLOCK SPRING FOR AIRBAG LIGHT IS BROKEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152144March 7, 2006
SEATS:FRONT ASSEMBLY:RECLINER
MY WIFE AND 3 CHILDREN, IN A 2003 DODGE GRAND CARAVAN WERE HIT IN THE REAR WHILE STOPPED AT A RED LIGHT. THE DRIVER SEAT BROKE, AND COLLAPSED TO THE FULL RECLINE POSITION DURING THE WRECK. THIS HAS CAUSED MY WIFE TO HAVE BACK, NECK, HEAD, AND A LEFT KNEE INJURY. I TOLD DODGE ABOUT THIS SEAT, SO THEY SENT AN INVESTIGATOR OUT, THEN WROTE ME BACK SAYING THE SEAT WAS NOT BROKE BUT BENT, AND THAT I HAD NO CLAIM. WHEN I WENT TO PICK THE CAR UP FROM THE BODY SHOP, THE OWNER SHOWED ME THE SEAT, PULLED THE COVER DOWN TO SEE THAT THE METAL TUBE WAS SPLIT IN TWO. I TOOK THE SEAT TO THE LOCAL DODGE DEALERSHIP, AND THEY TOO AGREED THE SEAT BROKE. NOW, I HAVE THE SEAT AND PICTURES. THE ONLY WAY TO ACTUALLY SEE THE SEAT BACK IS BROKEN, IS TO PULL THE CLOTH MATERIAL AWAY TO SEE IT. THE BODY SHOP OWNER SAID THE DODGE INVESTIGATOR NEVER LOOKED INSIDE THE SEAT. ALTHOUGH, I COULD TELL IT WAS BROKEN WHEN I ARRIVED AT THE ACCIDENT, BY THE WAY THE SEAT BACK WAS KIND OF TWISTED, AND TWEAKED OVER TO ONE SIDE. THERE HAVE BEEN LAWSUITS IN THE PAST ON CHRYSLER/DODGE BECAUSE THESE SEAT HAVE KILLED BABIES IN A BABY CARRIER BEHIND THE DRIVER SEAT BECAUSE OF THESE SEAT RECLINING BACK, AND YET DODGE IS IN DENIAL. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10151990March 6, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED THE AIR BAG LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THE IMPACT SENSOR FOR THE FRONT AIR BAGS WERE FAULTY AND NEED REPLACED; HOWEVER NO REPAIRS WERE MADE. UPDATED 4/6/2006 - BOTH THE LEFT AND RIGHT AIR BAG SENSORS WERE REPLACED ON 3/14/2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152043March 6, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE FAILED TO START AND ALSO STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURES GRADUALLY BECAME WORSE AND OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON MULTIPLE OCCASIONS. THE MECHANIC REPLACED THE WIRING IN AN ATTEMPT TO REMEDY THE FAILURES. THE VEHICLE IS CURRENTLY AWAITING A FUSE BOX REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151621March 2, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THIS COMPLAINT IS IN REGARDS TO THE POWER WINDOWS ON MY 2001 DODGE GRAND CARAVAN SPORT. IN EARLY 2005, MY POWER WINDOW ON THE DRIVER'S SIDE WOULD PERIODICALLY GO DOWN AND NOT GO BACK UP UNTIL YOU WAITED FOR 5-10 MINUTES. AFTER TIME WENT BY WITH THIS CONTINUING TO DO THIS, I TOOK IT TO THE DODGE DEALERSHIP ON WILLIAM FLYNN HIGHWAY IN GIBSONIA, PA. THEY TOLD ME THAT THEY HOOKED IT UP TO THE COMPUTER AND THERE WAS NO DOCUMENTED CASES IN THE CHIP THAT THIS WAS HAPPENING AND SINCE IT WAS WORKING, I WOULD BASICALLY HAVE TO WAIT UNTIL IT TOTALLY DID NOT WORK UNTIL I COULD GET IT FIXED. THEY CHARGED ME A $35 +TAX DIAGNOSTIC FEE AND NOTHING WAS DON. NOW, ON 3/1/06, IT IS HAPPENING MORE FREQUENTLY, BUT IT IS NOT STAYING DOWN COMPLETELY. SINCE THEY BLEW ME OFF THE 1ST TIME AND THIS IS THE CLOSEST DODGE DEALER TO MY WORK, I AM AFRAID THEY WILL DO THE SAME AND CHARGE ME TO DO NOTHING. I FEEL THAT THIS DEALERSHIP DISCRIMINATED AGAINST ME BECAUSE I AM A WOMAN AND "I DON'T KNOW WHAT I'M TALKING ABOUT". PLEASE RESPOND TO ME IF THERE HAS BEEN OTHER COMPLAINTS ABOUT THIS DEALERSHIP. I HAD ANOTHER EXPERIENCE REGARDING A ROUGH "GRINDING" SOUND WHEN MY VEHICLE STARTED. I TOOK IT UP AND ASKED THEM TO LISTEN TO IT. THEY SAID, "OH, THAT ALWAYS HAPPENS WHEN IT IS COLD OUT." I WAS NOT CHARGED A FEE, BUT THE SOUND IS STILL HAPPENING AND 2 EXPERIENCE MECHANICS, WHO LIVE TOTALLY DIFFERENT PARTS OF PA, WHO DON'T EVEN KNOW EACH OTHER, TOLD ME THE SAME THING FROM THE SOUND. THAT IT WAS THE ALTERNATOR STICKING. I AM STILL EXPERIENCING THIS "NOISE" EVERY TIME MY ENGINE IS COLD AND I START THE VAN TO WARM UP. ONCE IT IS RUNNING, YOU STOP AND START AGAIN, THE SOUND IS NOT THERE. I DO NOT HAVE AN ACCURATE DATE OF INCIDENTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151517March 1, 2006
EQUIPMENT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE RODS ARE WEARING OUT VERY RAPIDLY. AT 25500 MILES, THE DEALER IS REPLACING TIE RODS FOR THE SECOND TIME. THEY ADMIT THERE HAS BEEN A BIT OF A PROBLEM WITH THEM. THEIR OWN COURTESY VAN HAD NEW TIE RODS AND BALL JOINTS BEFORE 25000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151535March 1, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT MALFUNCTION ON 2001 DODGE GRAND CARAVAN UNRELATED TO A BULB FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151539March 1, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
DT*: THE CONTACT STATED WITHOUT WARNING, THERE WAS A LOUD CRUNCH NOISE THAT CAME FROM THE BRAKES WHILE STOPPING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE BRAKE PADS AND ROTORS WERE REPLACED. UPDATED 3/17/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151571March 1, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
IN DRIVING MY 1997 DODGE GRAND CARAVAN, I HAVE HAD SEVERAL EPISODES WHERE IT STALLS WITH NO WARNING. THE FIRST TIME IT STALLED WAS AFTER STOPPING AT A TOLL BOOTH AND IN PULLING OUT FROM THE BOOTH IT JUST DIED. LUCKILY THERE WAS NOT A LOT OF TRAFFIC AS MY HUSBAND AND THREE SMALL CHILDREN WERE IN THE VAN WITH ME AT THE TIME. HAD IT BEEN DURING RUSH HOUR OR THERE WAS SOMEONE WHO WAS JUST IN A HURRY, THIS INCIDENT HAD THE POTENTIAL TO BE QUITE TRAGIC. MY VAN HAS ALSO STALLED SITTING AT A TRAFFIC LIGHTS AND SEVERAL TIMES DRIVING DOWN RESIDENTIAL STREETS. WE CAN NOT SEEM TO FIGURE OUT WHAT IS GOING ON. I HAVE BEEN TOLD THAT EVERYTHING LOOKS O.K. AFTER SEEING A NEWSCAST TONIGHT THAT SPOKE OF THE SAME STALLING WITHOUT WARNING ISSUES IN OTHER VANS I AM HAVING MY FUEL PUMP REPLACED. THIS NEWSCAST SAID THE ISSUE WAS WITH ONLY 1991 - 1995 CHRYSLER/DODGE MODEL VANS. I WANTED TO MAKE YOU AWARE THAT IT COULD BE RELATED TO NEWER MODELS AS WELL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151391February 28, 2006
SUSPENSION:FRONT:MACPHERSON STRUT
DT*: THE CONTACT STATED THERE IS AN EXCESSIVE AMOUNT OF RUST ON BOTH STRUT MOUNTS. THE RUST WAS FIRST NOTICED FOUR YEARS AGO. THE CONTACT ORIGINALLY SUSPECTED THE RUST WAS SURFACE RUST HOWEVER, IT BECAME PROGRESSIVELY WORSE ON THE PASSENGER SIDE IN THE PAST YEAR. THE DEALERSHIP OFFERED A REMEDY HOWEVER, NO REPAIRS HAVE BEEN MADE. UPDATED 04/11/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151399February 28, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE STOPPED AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED. THE VEHICLE IMPACTED THE REAR OF ANOTHER VEHICLE. THE CONTACT'S VEHICLE ONLY RECEIVED MINOR DAMAGE TO THE FRONT BUMPER. THE POLICE WERE NOT CONTACTED AND NO INJURIES REPORTED. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE; HOWEVER THE VEHICLE HAS NOT BEEN INSPECTED AND NO REPAIRS MADE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10151433February 28, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM A DAY CARE PROVIDER AND WHILE I WAS TRANSPORTING FIVE SMALL CHILDREN, MY 2000 DODGE CARAVAN'S TRANSMISSION BLEW ON THE INTERSTATE WITH NO WARNING. I WAS HORRIFIED AND WE WERE LEFT STRANDED FOR NEARLY AN HOUR. I RECENTLY HAD THE TRANSMISSION FLUID CHANGED, AND OIL CHANGED PRIOR TO THIS INCIDENT. MY VEHICLE HAD APPROXIMATELY 80 THOUSAND MILES ON IT. I KEEP UP WITH MAINTENANCE. AFTER HAVING IT TOWED TO THE DEALERSHIP AND FINDING OUT IT WAS GOING TO COST OVER $2000 TO FIX, I MADE SEVERAL PHONE CALLS. I WAS TOLD BY SEVERAL LOCAL SERVICE SHOPS THAT THIS PROBLEM IS COMMON AND THAT ON AN AVERAGE THEY SEE THIS HAPPEN ON A WEEKLY BASIS. ONLINE RESEARCH TURNED UP THOUSANDS OF INDIVIDUALS ACROSS THE COUNTRY WHO HAVE ALSO HAD THIS HAPPEN. THE TRANSMISSION BLOWS, SOMETHING ABOUT A PIN FLYING THROUGH THE CASE AND THE VEHICLE IS RENDERED USELESS UNTIL A $2000 PLUS REPAIR IS MADE. CONTACTED CHRYSLER DIRECTLY AND THEY STATED THEY ARE UNAWARE OF ANY PROBLEMS, YET THE INTERNET IS FILLED WITH PEOPLE WHO HAVE EXPERIENCED THIS DANGEROUS SITUATION. WHEN I INQUIRED ABOUT WHETHER THIS WILL OCCUR WITH A NEW TRANSMISSION, I WAS INFORMED THE PROBLEM WOULD BE CORRECTED, IF THERE IS A PROBLEM TO CORRECT ...THEN CHRYSLER SHOULD FIX IT TO BEGIN WITH. I NOW HAVE TO REPLACE MY TRANSMISSION AND I STRONGLY FEEL THAT CHRYSLER SHOULD HAVE TO PAY FOR AT LEAST PART OF IT SINCE IT IS A DEFECTIVE PART IN THEIR TRANSMISSIONS. THIS PROBLEM ONLY OCCURS IN THE 97-2002 MODELS FROM THE INFORMATION I GATHERED ONLINE. THE TRANSMISSION FAILS AND THERE IS NO MAINTENANCE OR PROCEDURE THAT A CUSTOMER CAN DO TO PREVENT IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151181February 25, 2006
AIR BAGS, SEAT BELTS:FRONT
ACCIDENT, GRAND CARAVAN WAS TOTALED. VAN FLIPPED, EXTENSIVE FRONT END, FRAME, SIDE, ROOF, ETC, DAMAGE. NEITHER OF THE FRONT AIR BAGS DEPLOYED, NOR DID THE SIDE AIR BAGS. PRELIMINARY ASSESSMENTS, INCLUDING QUALIFIED INDIVIDUALS, INDICATE THAT THE AIR BAGS SHOULD HAVE DEPLOYED GIVEN THE EXTENT OF THE DAMAGE. ADDITIONALLY, THE DRIVERS SEAT BELT BECAME DISENGAGED DURING THE ACCIDENT (AT THE CONNECTION BETWEEN BELT TANG AND ANCHORAGE BUCKLE).*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10151114February 24, 2006
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN TO THE AUTO SHOP FOR TIRE REPLACEMENT AND A WHEEL ALIGNMENT. THE MECHANIC ALERTED THE OWNER OF THE VEHICLE ABOUT A POSSIBILITY OF A LEFT SPRING SUPPORT MAY BECOME FRACTURED DUE TO HEAVY CORROSION. THE MECHANIC STATED TO THE OWNER THAT MANY OF THESE VEHICLES HAVE THE SAME PROBLEM AND THERE HAS NOT BEEN A RECALL FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151931February 24, 2006
SERVICE BRAKES, HYDRAULIC
THE BRAKE FAULT LIGHT INT HE CONSUEMR'S 2003 GRAND CARAVAN ILLUMINATED. CONSUMER HAD TEH FRONT BRAKES REPLACED BUT THAT DID NOTRESOLVE THE BROBLEM. THE LIGHT CONTINUES TO ILLUMINATE. *TS *NM***NO ANSWER REQUIRED***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151068February 23, 2006
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
STARTER SOLENOID FAILED, STUCK IN "ON" POSITION. WOULD NOT SHUT OFF WHEN ENGINE WAS SHUT OFF. CLOUDS OF ACRID SMOKE POURED OUT FROM UNDER VEHICLE. I REMOVED BATTERY CABLE AND TOWED CAR TO MECHANIC. DEALER REPLACED STARTER. 67,000 MILES SIMILAR TO COMPLAINT #10138490. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150987February 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE WHEELS LOCKED UP. THE VEHICLE SLID OFF OF THE ROAD AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP DETERMINED A PIN IN THE TRANSMISSION CAME OUT, CAUSING THE WHEELS TO LOCK UP. UPDATED 3/17/2006 - THE TRANSMISSION HAD TO BE REPLACED. THE PIN BROKE THROUGH THE HOUSING OF THE TRANSMISSION. THE MANUFACTURER IS AWARE OF THE PROBLEM AND EXPLAINED TO THE CONSUMER THAT THEY NOW HAVE A RETROFIT KIT TO LOCK THE PIN IN. THE MANUFACTURER REFUSED TO PROVIDE THE CONSUMER WITH ANY ASSISTANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150988February 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH, THE WHEELS LOCKED UP. THE VEHICLE SLID OFF OF THE ROAD INTO A SNOW BANK AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP DETERMINED A PIN IN THE TRANSMISSION CAME OUT, CAUSING THE WHEELS TO LOCK UP. THE PIN IN THE TRANSMISSION WAS REPLACED. UPDATED 03/15/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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