Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10154177March 30, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
FRONT AIR BAG SENSOR REPLACEMENT COMPLETED FOLLOWING MULTIPLE SESSIONS OF AIR BAG LIGHT COMING ON, BUT GOING OUT AFTER A PERIOD OF TIME. BY TIME IT STAYED ON THE WARRANTY HAD EXPIRED DUE TO HIGH MILEAGE THAT I DRIVE. DEALER HAD TO SOLDER WIRE INTO SYSTEM TO MAKE REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153869March 28, 2006
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, EQUIPMENT
2002 DODGE GRAND CARAVAN SPORT WITH 35,000 MILES. RECALLED TWICE FOR STEERING FLUID HOSE REPLACEMENTS IN 2004. AFTER FIRST HOSE WAS REPLACED, MINIVAN STARTED LEAKING POWER STEERING FLUID. RECEIVED ANOTHER RECALL NOTICE FOR ANOTHER STEERING HOSE REPLACEMENT. TOOK IT IN TO HAVE THAT REPLACED, TOLD THEM TO LOOK INTO THE POWER STEERING FLUID LEAK, THEY SAID THEY WOULD. THEY FIXED THE RECALL HOSE, MADE NOT MENTION OF LEAKING FLUID. FLUID DID NOT LEAK FOR SEVERAL WEEKS, THEN STARTED LEAKING AGAIN. TOOK IT BACK IN FOR 3RD RECALL (RADIO VENT SLOTS), AS WELL AS SMOKING ENGINE AND AGAIN MENTIONED LEAKING POWER STEERING FLUID. DEALERSHIP SAID THEY'D LOOK INTO IT. DEALERSHIP CONDUCTED 27 POINT INSPECTION ON OWN WILL, DID NOT FIND LEAKING POWER STEERING FLUID (AUG. 2005). FLUID HAS BEEN LEAKING SINCE THEN. NOISE IN POWER STEERING CONSISTENTLY AUDIBLE, AND INCREASINGLY LOUDER AT ALL TIMES. NOW, DEALERSHIP SAYS THE RACK AND PINION ARE CRACKED AND NEED REPLACING. DEALERSHIP SAYS THIS IS IN NO WAY RELATED TO POWER STEERING HOSE RECALLS OR NEGLECT TO ADDRESS POWER STEERING FLUID LEAKAGE. AM TAKING MINIVAN TO INDEPENDENT TECHNICIAN FOR REVIEW OF RACK AND PINION AND OPINION ON NEXT STEP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153882March 28, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
DT*: THE CONTACT STATED OVER THE PAST TEN YEARS THE WINDSHIELD WIPERS INTERMITTENTLY ACTIVATED. THE VEHICLE HAS BEEN TO THE DEALERSHIP WHERE REPAIRS HAVE BEEN ATTEMPTED 4-5 TIMES. THE REPAIRS MADE TO THE VEHICLE FOR THE WINDSHIELD WIPERS ARE UNKNOWN. THE PROBLEM STILL PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155150March 28, 2006
ELECTRICAL SYSTEM
2005 GRAND CARAVAN ELECTRICAL SYSTEM HAS BEEN SERVICED ON FIVE DIFFERENT OCCASIONS. DOOR LOCK AND AIR BAG INDICATOR MALFUNCTIONS. *TS ***NAR*** *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153858March 27, 2006
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH, STRUCTURE:BODY:DOOR
WE OWN A 2005 DODGE GRAND CARAVAN WITH NO AUTOMATIC BACK DOOR. AFTER PURCHASING IT IN NOV 2004 AND UPON PERIODIC OPERATION OF THE DOOR, MY BACK STARTED GETTING SORE AND PAINFUL. ONE DAY IN FEB OF 2005 AFTER CLOSING THE BACK DOOR MANUALLY WITHIN 2 DAYS I REACHED OVER FOR AN APPLE THAT FELL ON THE FLOOR AND FELL TO THE FLOOR IN TERRIBLE PAIN AND HAD TO BE RUSHED TO THE DOCTOR. I STILL HAVE PROBLEMS UNTIL THIS DAY AND NOW HAVE PROTRUDING DISKS IN MY LOWER BACK. I HAVE NEVER HAD LOW BACK PROBLEMS AND NOW SCIATICA BEFORE FEB 2005. I AM GETTING TIRED OF DOCTORS AND CHIROPRACTORS TO SOLVE THIS PROBLEM. WHAT CAN I DO? *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10153599March 24, 2006
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 50MPH, A LOUD NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DRIVEN TO ITS DESTINATION AND WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AGAIN, IT WOULD NOT GO INTO GEAR. THE VEHICLE WAS TOWED TO A DEALER, WHERE IT WAS DETERMINED THE DIFFERENTIAL CROSS PIN CAME LOOSE, LOGGED INTO THE SIDE OF THE TRANSMISSION CASE AND RESULTED IN A COMPLETE LOSS OF TRANSMISSION FLUID. THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153618March 24, 2006
SUSPENSION:FRONT:MACPHERSON STRUT
DT*: THE CONTACT STATED WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE INDEPENDENT REPAIR SHOP DETERMINED THE VEHICLE HAD EXCESSIVE RUST ON THE STRUT TOWERS. THE MANUFACTURER WAS ALERTED. THE VEHICLE IS LOCATED IN A SALT BELT STATE. UPDATED 5/2/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153490March 23, 2006
STRUCTURE
THE CUP HOLDER IN SOME VEHICLES IS LOCATED DIRECTLY ADJACENT TO THE DASHBOARD. WHEN THE VEHICLE STOPS, BEVERAGE SPLASHES ONTO THE DASH, IN THIS CASE INTO A COMPUTER BOARD IN THE DASH THROUGH SLOTS IN THE DASH FOR THE HEATER CONTROLS. THE RESULT IS TOTAL FAILURE OF THE FRONT AND REAR WINDOW DEFROSTER, WINDSHIELD WASHER AND WIPERS, FRONT AND REAR HEATERS, AND AIR CONDITIONING. THE LACK OF ABILITY TO CLEAR THE FRONT AND REAR GLASS CONSTITUTES A SAFETY HAZARD. THIS PARTICULAR VEHICLE IS A 1996 DODGE GRAND CARAVAN SE [XXX]. POSSIBLY SEVERAL BRANDS OF VEHICLE HAVE THIS ENGINEERING DESIGN PROBLEM. THE RESPONSE THAT I GOT FROM CHRYSLER WHEN I ASKED ABOUT REPLACEMENT PARTS IS THAT THE WARRANTY IS FOR THREE YEARS, AND AFTER THAT "TOUGH." THEIR E-MAIL RESPONSE IS ATTACHED. AT A MINIMUM, REPLACEMENT PARTS SHOULD BE AVAILABLE FOR A REASONABLE TIME AFTER PRODUCTION STOPS, AND THIS VEHICLE IS STILL IN PRODUCTION. SINCE IT IS A DESIGN ERROR, I FEEL THAT THIS FIELD FAILURE SHOULD BE CORRECTED WITHOUT CHARGE. IF THAT IS NOT POSSIBLE, THEN I SHOULD BE ALLOWED TO PURCHASE AND INSTALL THIS $20 COMPUTER BOARD MYSELF. IT REQUIRES REMOVAL OF FOUR SCREWS. --->SNIP<--- YOUR VEHICLE WAS PROVIDED WITH A WARRANTY AGAINST DEFECTS FOR A PERIOD OF 3 YEARS OR 36,000 MILES. YOUR CONCERNS, PARTICULARLY IN VIEW OF THE EXPENSE AND INCONVENIENCE INVOLVED IN THIS ISSUE, ARE UNDERSTANDABLE. HOWEVER, YOUR REQUEST FOR CONSIDERATION IN THIS MATTER MUST BE DECLINED. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153432March 22, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE HEADLIGHTS WERE DIFFICULT TO TURN ON/OFF. THE HEADLIGHTS STARTED CUTTING OFF INTERMITTENTLY WHILE DRIVING AT NIGHT. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOUR TIMES. THE FIRST TIME THE DEALER SAID THE ALARM SYSTEM PREVENTED THEM FROM REPAIRING THE VEHICLE. THE SECOND AND THIRD TIMES THEY COULD NOT DUPLICATE THE PROBLEM. THE FOURTH TIME THE BODY CONTROL MODULE WAS REPLACED. AFTER THE FOURTH TIME, THE HEADLIGHTS STARTED FLASHING FROM LOW BEAM TO HIGH BEAM INTERMITTENTLY FINALLY GOING COMPLETELY OFF. THIS LAST TIME, ALL OF THE LIGHTS ON THE DASH WENT OUT. TEN SECONDS LATER ALL OF THE LIGHTS RETURNED AS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153449March 22, 2006
AIR BAGS:KNEE BOLSTER
THIS IS A COPY OF AN EMAIL I SENT TO CHRYSLER CONCERNING AN ACCIDENT ON 2-3-06 MY WIFE WAS INVOLVED IN. CHRYSLER HELD UP REPAIRS AND SENT A "SPECIAL INVESTIGATOR" TO LOOK AT THE VAN. TO MAKE A LONG STORY SHORT CHRYSLER NOW SAYS THE AIR BAG WORKED AS DESIGNED AND THEY ARE DENYING OUR CLAIM. WE ARE GETTING THE RUN AROUND ON THE PHONE AND CHRYSLER WILL NOT DISCUSS IT WITH US NOW. ALL I WAS ASKING WAS FOR THEM TO RECALL THIS FEATURE AND MAKE IT DEPLOY TO CAUSE LESS INJURY AND OR DISABLE IT ON OUR VAN. THANK YOU JIMMY SUTHERLAND MY WIFE WAS INVOLVED IN AN ACCIDENT IN OUR 2005 DODGE GRAND CARAVAN, ALL THE AIR BAGS DEPLOYED AND I WAS IMPRESSED WITH THE WAY THE VEHICLE PERFORMED WITH EXCEPTION TO THE DRIVERS KNEE AIRBAG. THIS AIRBAG IS LOCATED UNDER THE STEERING COLUMN AND BEHIND BOTH A METAL AND PLASTIC DASHPLATE, WHEN DEPLOYED THESE DASHPLATES WERE FORCED INTO MY WIFE'S LOWER LEGS CAUSING INJURIES FROM THE KNEES DOWN. NO OTHER INJURIES WERE SUFFERED BY ANYONE IN EITHER VEHICLE OTHER THAN THESE LEG INJURIES. THIS LEADS ME TO BELIEVE THAT IF THIS AIR BAG WASN'T THERE SHE WOULD HAVE HAD NO INJURIES EITHER. OR IF THIS AIR BAG WAS INSTALLED SIMILAR TO THE DRIVERS STEERING WHEEL AIR BAG AND NOT BEHIND THE TWO PLATES THEN NO INJURIES WOULD HAVE BEEN SUFFERED. I HAVE PICTURES IF YOU WOULD LIKE TO VIEW A SAMPLE AT THIS LINK HTTP://WWW.REBELWITHACLUE.COM/CINDYS%20ACCIDENT.JPG I HAVE ALWAYS BEEN PLEASED WITH THE DODGE PRODUCT I DO OWN A 2000 DAKOTA QUAD CAB ALONG WITH THE 2005 GRAND CARAVAN AND THESE ARE NOT OUR FIRST DODGES. I WOULD HATE FOR THEM TO BE OUR LAST BECAUSE OF THIS AIRBAG SITUATION, MY WIFE IS NOW AFRAID BECAUSE OF THE INJURIES AND WONDERS WHAT COULD HAVE HAPPENED IF IT HAD BEEN AT HIGH SPEED. AMPUTATION? I HOPE NOT. I USUALLY WOULD NOT SUGGEST DISABLING A SAFETY DEVICE BUT I FEEL THIS WOULD BE SAFER IF DISABLED. THANK YOU JIMMY SUTHERLAND. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10153330March 21, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
AFTER STOPPING VEHICLE IN DRIVEWAY,WITH FOOT ON BRAKE. THE VEHICLE LURCHED FORWARD AND STRUCK THE VEHICLE THAT WAS PARKED THERE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10153128March 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING, EQUIPMENT
I PURCHASED THE 1997 GRAND CARAVAN IN JANUARY 1998 AT THE MARLOW HEIGHTS DEALERSHIP IN MARLOW HEIGHTS, MARYLAND. THE FIRST TIME I STARTED EXPERIENCING ISSUE WITH THE VEHICLE WAS 5/1999 AT 24,006 MILES VEHICLE HAD LITTLE POWER WHEN ACCELERATING, TRANSMISSION NOT ENGAGING, TRANSMISSION HAD TO BE RECONDITIONED. IN 12/1999, THERE WAS TRANSMISSION FLUID LEAKING INSIDE OF THE VEHICLE ON THE DRIVER'S SIDE CAUSING A VERY STRONG NASTY ODOR. CARPET HAD TO BE REPLACED. THIS CAUSED A HAZARDOUS CONDITION TO MY FAMILY ESPECIALLY MY KIDS HAVING TO BREATH IN THIS FLUID. 3 /2000 SAME FLUID LEAKED AGAIN IN AUTO BECAUSE OF DEFECTIVE HEATING COIL. THEN AGAIN IN 8/2001 THE LEAK HAPPENED AGAIN. THIS TIME I CONTACTED DAIMLER CHRYSLER IN NORTH CAROLINA AND COMPLAINED DAIMLER CHRYSLER AGREED TO REPAIR THE VEHICLE UNDER WHAT THEY CALLED ONE CONSUMER REPAIR PER CUSTOMER PER VEHICLE. IN 11/2001, THE CHECK ENGINE LIGHT CAME ON 3 TIMES. AT THIS POINT, THE VEHICLE WAS ALSO DUE FOR EMISSIONS TESTING AND DID NOT PASS THE TEST BECAUSE OF A CYLINDER MISFIRE CODE. ONCE I WAS ABLE TO OBTAIN THE FUNDS FOR REPAIR, IN 5/2004 @ 118,668 MILES, I DECIDED TO TAKE THE VEHICLE BACK TO THE DEALERSHIP FOR THE REPAIRS. I WAS TOLD THAT I NEEDED TO HAVE THE SPARK PLUGS REPLACED AND THAT WOULD SOLVE THE ISSUE. SO I PAID $114.24 TO REPLACE THE 6 .SPARK PLUGS, PROBLEM NOT SOLVED I ENDED UP PAYING $3,758.82 IN 7/2005 TO REPLACE CYLINDER HEADS, TIMING BELT, AND WATER PUMP . THIS WAS THE SECOND TIME I HAD THE TIMING BELT REPLACED. RECENTLY, IN 3/2006, OIL LIGHT CAME ON. HAD TO REPLACE BOTH VC GASKETS, CAM PLUGS, BOTH FT CAM SEALS AND REAR CAM SEALS AND TIMING BELT ONCE AGAIN FOR THIRD TIME. THIS COST TO ME WAS $2,677.50. NOW THE OIL LIGHT IS BACK ON AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153065March 17, 2006
STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED WHILE PARKED DOWN HILL THE MANUAL SLIDING DOORS SLAMMED SHUT. THE DOOR GOES INTO THE LOCK POSITION BUT, THE PLASTIC MECHANISM THAT HOLDS THE DOOR LOCKED HAS A CRACK WHICH CAUSES THE DOOR TO SLAM SHUT. THE DEALERSHIP HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10153067March 17, 2006
ELECTRICAL SYSTEM
THIS IS THE LATEST IN A SERIES OF HEADLIGHT FAILURES ON A DODGE G.V. VAN. TODAY, THE HEADLIGHTS WOULD NOT COME ON WHEN THE SWITCH WAS PULLED UNTIL I CUT IT ON AND OFF 4-5 TIMES. THE DRIVING LIGHTS WOULD BLINK ON-OFF WHILE DRIVING AND THE SWITCH WAS OFF FOR THOSE LIGHTS. THEN THE HEADLIGHTS WENT OUT TOTALLY WHEN I WAS DRIVING ABOUT 45 MPH AFTER 7 :00 PM....IN THE DARK!! AS I SAID, THIS IS ABOUT THE 3RD-4TH TIME THAT THIS HAS HAPPENED AND IT IS NOT SOMETHING I WANT TO CONTINUE. I HAVE HAD IT TO TWO(2) DEALERS AND THEY CANNOT FIND THE PROBLEM. THANKS FOR LISTENING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152745March 15, 2006
AIR BAGS
AIR BAG LIGHTS COME ON WHEN DRIVING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152707March 14, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING THE ENGINE STALLED WITHOUT WARNING. ALTHOUGH THE DEALERSHIP WAS ALERTED NO APPOINTMENT WAS MADE FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152563March 13, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS AND INTERIOR LIGHTS FLICKER 2 1/2 YEAR OLD VEHICLE CURRENTLY HAS 49,00 MILES HEADLIGHTS HAVE ALWAYS SEEMED TO FLICKER. OCCASIONALLY INTERIOR LIGHTS DO THE SAME. DEALER SUGGESTS REPLACING SEVERAL MODULES AT SIGNIFICANT COST. I SEE FROM NHTSA WEB SITE THAT A RECALL IS/WAS TO BE ISSUED FOR 2000-2002. BASED ON NUMBER OF COMPLAINTS IN SYSTEMS SEEMS IT SHOULD BE EXTENDED TO 2003. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152470March 11, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT KEEPS COMING OFF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152307March 9, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 20-40 MPH, THE ENGINE STALLS. THIS OCCURS INTERMITTENTLY AND THE VEHICLE RESTARTS. THE VEHICLE HAS BEEN TO TWO DEALERSHIPS, BUT THE DIAGNOSTIC TEST SHOWS NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152216March 8, 2006
STRUCTURE:BODY:DOOR, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, INTERIOR LIGHTING, SUSPENSION:FRONT
HAVE 2005 GRAND CARAVAN. IT HAS 24,000 MILES. THE AIR BAG LIGHT CAME ON. I AM TAKING IT TO THE DEALER TOMORROW. ALSO, THE DRIVER INTERIOR MAP LIGHT DOESN'T WORK, EVENTHOUGH THE BULB IS OK. (AM HAVING THAT CHECKED TOMORROW, TOO.) WHEN THE LIGHT FIRST WENT OUT, THE AUTOMATIC SIDE DOORS STOPPED WORKING. THEY DIDN'T WORK FOR ABOUT 2 WEEKS AND WHEN I DECIDED I HAD TIME TO GO TO THE DEALER TO GET IT CHECKED, THE DOORS STARTED WORKING AGAIN AND HAVE SEEMED FINE SINCE. THE LIGHT , HOWEVER, STILL DOESN'T WORK. THE REAR PASSENGER MAP LIGHTS ALSO COME ON RANDOMLY (USUALLY OVERNIGHT). THERE IS A CLUNKING NOISE IN THE DRIVER SIDE FRONT END. WE HAD SOME PARTS REPAIRED ON IT IN DEC. (THOUGH THE DEALER DID SAY THEY WEREN'T SURE WHAT THE PROBLEM WAS), BUT THE NOISE IS STILL THERE. (AM HAVING THAT CHECKED TOMORROW AS WELL.) *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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