Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10250175November 30, 2008
LATCHES/LOCKS/LINKAGES
DOORS WILL NOT LOCK OR UNLOCK USING THE REMOTE OR LOCK SWITCHES. TWICE A WEEK PULLED IOD RELAY, WAITED 10 SECONDS, REPLACED IT. WORKED FOR 3 MONTHS, BUT IT IS ONLY TEMPORARY, AND I HAVE TO DO IT NOW OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250001November 27, 2008
EXTERIOR LIGHTING
HEADLIGHT PROBLEM: VEHICLE HAS DAYTIME RUNNING LIGHTS. WITH HEADLIGHTS OFF, DRIVING WITH DAYTIME RUNNING LIGHTS ONLY THE LEFT HEADLAMP IS ILLUMINATED. WHEN THE HEADLIGHTS ARE TURNED ON THE LOW BEAM ON THE RH SIDE ILLUMINATES, BUT NOT THE LEFT. WHEN THE HEADLIGHTS ARE SWITCHED TO HIGH BEAM, THE LH LAMP ILLUMINATES BUT THE RH DOES NOT. INTERNET CHAT DISCUSSIONS INDICATE THIS IS A VERY COMMON PROBLEM. I FIRST NOTICED THIS PROBLEM A WEEK AGO AND REPLACED THE HEADLIGHT BULBS, WHICH DID NOT SOLVE THE PROBLEM. I WILL NOW TRY A SOLUTION TO IMPROVE THE CONNECTIONS FROM THE CONTROL MODULE TO THE FUSE BLOCK, AS INDICATED BY SEVERAL CONTRIBUTORS TO AN ONLINE DISCUSSION FORUM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249974November 26, 2008
ELECTRICAL SYSTEM
IN MARCH 2008, I PURCHASE A NEW 2008 DODGE CARAVAN. SEVERAL MONTHS AGO, I STARTED TO HAVE PROBLEMS WITH THE VAN. WHEN DRIVING, ALL OF THE SUDDEN THE VAN WILL STALL. IT WILL IMMEDIATELY RESTART. HOWEVER, NO ELECTRICAL COMPONENTS WILL WORK. IE: HEADLIGHTS, HAZARD LIGHTS, WINDSHIELD WIPERS, BLOWER MOTOR, RADIO ETC. I CALLED THE DEALERSHIP THAT SOLD ME THE CAR AND ON OCTOBER 3. 2008. I TOOK THE VEHICLE IN FOR REPAIR. THEY RETURNED THE VEHICLE THE SAME DAY AND STATED THEY RECALIBRATED THE COMPUTER AND THAT SHOULD SOLVE THE PROBLEM. ON OCTOBER 15, 2008, THE VAN WAS BACK AT THE DEALER FOR THE SAME PROBLEM. THIS TIME THEY KEPT THE VAN UNTIL OCTOBER 29,2008 AT WHICH TIME THEY STATED THEY REPLACED THE COMPUTER AND AGAIN STATED WE SHOULD BE FINE. ON APPROXIMATELY NOVEMBER 13TH, 2008 WE HAD THE SAME PROBLEM FOR THE THIRD TIME. WE TOOK THE VAN INTO THE DEALER AND ALSO CALLED CHRYSLER DIRECTLY. WE WERE TOLD THAT A CHRYSLER ENGINEER WOULD GET INVOLVED AND WE WOULD GET THE PROBLEM TAKEN CARE OF. IT IS NOW NOVEMBER 26,2008 AND THE DEALER CALLED AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THEREFORE THERE WAS NOTHING MORE THEY COULD DO. THEY STATED TO DRIVE THE VEHICLE UNTIL THIS PROBLEM OCCURS AGAIN AND THEN RATHER THAN RESTART THE VAN, HAVE IT TOWED TO THE DEALERSHIP. MY HUSBAND SPOKE WITH THE DISTRICT MANAGER OF CHRYSLER, BRANDIE WAGNER, AND SHE TOLD HIM THAT THERE IS NOTHING SHE CAN DO. MY HUSBAND ASKED HER TO PUT HER FAMILY IN THIS SITUATION AND HOW WOULD SHE FEEL. SHE RESPONDED THAT THIS IS A VERY DANGEROUS SITUATION. HOWEVER, THERE IS NO WAY TO CONVINCE HER SUPERVISORS TO REPLACE THE VEHICLE UNTIL SHE OR CHRYSLERS TECHNICIANS SEE THIS PROBLEM OCCUR FOR THEMSELVES. THIS IS A VERY DANGEROUS SITUATION. IF DRIVING THE VAN AT NIGHT AND THIS HAPPENS AND WE HAVE NO WORKING LIGHTS, THIS NOT ONLY PUTS MY FAMILY IN JEOPARDY BUT ALSO THE GENERAL PUBLIC THAT IS DRIVING AROUND US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249754November 25, 2008
EXTERIOR LIGHTING
HEADLIGHTS. THE DAYLIGHTS HAVE ONE LIGHT ON AND THE OTHER OFF. TURN ON THE HEADLIGHTS AND THE OTHER LIGHT GOES OUT JUST OPPOSITE. PULLED THE FCM AND CLEANED THE CONTACT WORKED FOR AWHILE THEN BACK TO THE SAME THING. THE FCM PLUGS INTO THE MAIN FUSE BLOCK SEEMS LIKE THE CONNECTION HERE IS NOT A GOOD ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249847November 25, 2008
STRUCTURE, SUSPENSION:FRONT
I OWN A 2000 DODGE GRAND CARAVAN THAT I PURCHASED NEW IN 2000, I RECENTLY HAD NEW STRUTS INSTALLED ON THE FRONT AND WAS TOLD THAT THE LEFT FRONT STRUT TOWER WAS SEVERELY RUSTED AND SHOULD BE FIXED AS SOON AS POSSIBLE. I WAS ALSO TOLD THAT THIS WAS A SERIOUS SAFETY ISSUE THAT CHRYSLER WAS AWARE OF,I DID SOME RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM WITH 1996 TO 2000 CHRYSLER MINI-VANS DUE TO A DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249749November 24, 2008
ELECTRONIC STABILITY CONTROL (ESC)
CAR JUST STOPS RUNNING AND ENGINE SHUTS OFF AS YOU ARE DRIVING DOWN THE ROAD. LIGHTS STAY ON BUT ALL POWER IS LOST. GAS TANK IS FULL BUT GAS GAUGE READS EMPTY. YOU PULL OVER AND IT STARTS RIGHT UP AND RUNS JUST FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249465November 21, 2008
STRUCTURE
CORROSION OF STRUT TOWERS, THIS HAS BEEN ONGOING SINCE THE VAN WAS NEW. WE IT IS COSMETIC AND IS NOT COVERED BY THE WARRANTY. FOR THE WARRANTY TO COVER IT, IT WILL NEED TO FAIL WITHIN 5 YEARS OR 100,000 MILES. WELL WE ARE PAST THAT NOW AND IT HAS FAILED. WHAT TO DO? THE DEALER CAN FIX IT BUT IT COSTS ME $1200 TO $1400. FOR AN ONGOING PROBLEM THIS IS NOT FAIR AND REASONABLE. NOT TO MENTION, MORE THAN HALF OF THE COMPLAINTS ON THIS SITE ARE OF THIS EXACT ISSUE. AND IT RUNS THROUGH MANY YEARS. DO WE NEED TO WAIT UNTIL SOMEONE IS INJURED BEFORE THIS IS CORRECTED. DODGE IS AWARE THEY HAVE EVEN MADE UP A KIT TO ASSIST WITH THIS ISSUE. IS THERE A CLASS ACTION? THIS VAN WAS $33,000. NEW IN 2000 WHEN WE PURCHASED IT. THIS IS NOT FAIR OR REASONABLE. WHO NEEDS TO BE TALKED TO GET THIS FIXED? IS THE SCOPE SO LARGE THAT THEY CAN NOT ALL BE FIXED? DO I NEED TO JUNK THE VAN BECAUSE THE REPAIR IS MORE THAN IT'S STREET VALUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249324November 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
BRAKES APPEARED TO BE GOING OUT IN VEHICLE. HAD SERVICE TECHNICIAN CHECK AND BELIEVE TRANSMISSION IS GOING OUT. FOUND OUT SEVERAL PEOPLE WITH THIS VEHICLE HAVE HAD PROBLEMS WITH TRANSMISSIONS BETWEEN 60,000 AND 80,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249000November 17, 2008
SERVICE BRAKES, HYDRAULIC
LEFT FRONT BRAKE GRINDING DURING LOW SPEED STOPS. STARTED ALL OF THE SUDDEN ONE EVENING. TOOK IT TO THE DEALER THE NEXT MORNING. WAS INFORMED THAT IT WAS NOT GOING TO BE A WARRANTY COVERED REPAIR BECAUSE IT WAS PAST THE 12,000 MILE LIMIT ON BRAKE REPAIR. THIS IS 15,000 HIGHWAY MILES AFTER ONLY 6 MONTHS. THE DODGE DEALER SAID IT WAS NOT GOING TO BE COVERED BY THE STANDARD WARRANTY OR THE 100,000 MILE BUMPER TO BUMPER EXTENDED WARRANTY. THIS WAS A "NORMAL" WEAR ITEM AND WOULD BE $270 TO REPLACE THE FRONT BRAKE PADS AND TO TURN BOTH FRONT ROTORS. I FIND IT SHOCKING THAT A MANUFACTURER WITH AS MANY COMPLAINTS AS THEY HAVE ON THIS EXACT ISSUE STILL FAILS TO EVEN GIVE "GOODWILL" COVERAGE ON SOMETHING AS SERIOUS AS PREMATURE BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249015November 17, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A HUMMING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. AFTER THE FIRST INCIDENT, THE HUMMING SOUND OCCURRED EVERYTIME THE BRAKES WERE APPLIED. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP AND THE MECHANIC STATED THAT THE BRAKE ROTORS WERE WEARING BEFORE THE BRAKE PADS. THE DEALER STATED THAT THE ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER INFORMED HIM TO HAVE THE VEHICLE SERVICED AT AN AUTHORIZED DEALER. THE CURRENT MILEAGE WAS 31,800 AND FAILURE MILEAGE WAS 30,200. UPDATED 12/22/08. *LJ UPDATED 12/23/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249050November 17, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
UPPER STRUT TOWERS ON OUR 2000 DODGE GRAND CARAVAN ARE RUSTING OUT STRUCTURALLY WITH ONLY 96,000 MILES. IT LOOKS IMPORTANT TO GET FIXED (WHICH I WILL) BEFORE THE FRONT END COLLAPSES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248433November 11, 2008
LATCHES/LOCKS/LINKAGES
THE AUTO LOCKING MECHANISM STOPPED WORKING ON MY 2005 DODGE GRAND CARAVAN. THE AUTO LOCK NOW ONLY WORKS ON THE BACK HATCH DOOR. THERE ARE ONLY TWO MANUAL KEY HOLES, ONE ON THE DRIVER'S SIDE AND ONE ON THE BACK HATCH. THE DOORS DO NOT LOCK AUTOMATICALLY AT 20 MPH, PRESSING THE INTERIOR LOCK BUTTON DOES NOTHING, USING THE KEY FOB LOCK BUTTON DOES NOTHING. THE FIRST TIME IT HAPPENED, WE CHANGED THE RELAY SWITCH, AND THAT SEEMED TO FIX THE PROBLEM, BUT NOW IT IS OCCURRING AGAIN. I CHECKED OUT THIS PROBLEM AND IT SEEMS TO BE PERVASIVE ON THIS MODEL, THEREFORE, I BELIEVE THIS TO BE A MANUFACTURING DEFECT AND SHOULD EITHER BE COVERED BY THE WARRANTY OR A RECALL ISSUED FOR THE COMPUTER UPGRADE THAT IS NEEDED. CONSUMERS SHOULD NOT BE FORCED TO COMPENSATE FOR CHRYSLER'S LACK OF QUALITY IN THIS AREA. I ALSO BELIEVE THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY SINCE THE MAJORITY OF VAN OWNERS ARE PARENTS OF SMALL CHILDREN WHO WOULD BE AT RISK IN THIS SITUATION. HOWEVER, TO THIS POINT, CHRYSLER HAS IRRESPONSIBLY REFUSED TO ISSUE A RECALL. PLEASE TAKE THE TIME TO RESEARCH THE NUMBER OF FAILURES FOR YOURSELF AND TAKE APPROPRIATE ACTION TO PROTECT CONSUMERS OF THE 2005 DODGE GRAND CARAVAN. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248432November 11, 2008
LATCHES/LOCKS/LINKAGES
THE AUTOMATIC DOOR LOCKS AND POWER DOORS ON MY 2005 DODGE GRAND CARAVAN QUIT WORKING SPORADICALLY. THIS IS A HUGE ISSUE WITH MY 3 SMALL CHILDREN BECAUSE THE LOCKS HAVE TO BE MANUALLY LOCKED AND THE DOORS OFTEN STAY UNLOCKED OR WILL NOT OPEN FROM INSIDE THE VEHICLE. DEALERS HAS NO ANSWER, SAYS COMPUTER SHOWS NO EVENTS ALTHOUGH THIS HAS HAPPENED 8-10 TIMES OVER PAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248483November 11, 2008
ELECTRICAL SYSTEM
CARAVAN WILL ATTEMPT TO START THEN STALLS OUT. ONCE DONE 3 TIMES IT WILL NOT START FOR HOURS OR DAYS. ALL GAUGES FAIL AT THIS TIME AS WELL. DEALER CANNOT DUPLICATE SO TRIES TO CHARGE ME FOR REPLACING VARIOUS PARTS. DODGE NEEDS TO BE RESPONSIBLE AND PLACE A RECALL ON THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248268November 10, 2008
ENGINE AND ENGINE COOLING
SERPENTINE BELT KEEPS SLIDING OFF DURING SLIGHT MOISTURE, WHETHER RAINING, DRIZZLING OR SPLASHING UP WATER. STEERING AND BRAKE FAILURE MULTIPLE TIMES. HAD TO USE FORD WHEEL THAT HAS A "LIP" ON IT TO KEEP BELT FROM SLIPPING ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248265November 10, 2008
SUSPENSION:FRONT
2000 DODGE GRAND CARAVAN. FRONT STRUT TOWERS CORRODED AND NEEDED REPLACEMENT AT 62,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248278November 10, 2008
LATCHES/LOCKS/LINKAGES
LATCHES/LOCKS/LINKAGES DETAILS: THE AUTO DOOR LOCKS FAIL TO WORK SUDDENLY. PROBLEM CAN BE TEMPORARILY FIXED BY PULLING OUT THE IOD FUSE IN THE FUSE PANEL FOR A MINUTE AND REINSERTING IT. (AS OTHER OWNERS HAVE STATED). I AM SURPRISED TO NOT SEE A 'RECALL' ON THIS PROBLEM. I HAVE READ A LOT OF COMPLAINTS ON THIS PROBLEM AND WOULD THINK THE MANUFACTURER IS AWARE OF THE PROBLEMS AND SOLUTIONS. WHY SHOULD WE BE CHARGED FOR SOMETHING THAT IS OBVIOUSLY A FAULT FROM THE MANUFACTURER??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248318November 10, 2008
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, INTERIOR LIGHTING, STRUCTURE:BODY
MULTIPLE ELECTRICAL FAILURES. BACKUP LIGHTS, DOOR LOCKS, INTERIOR LIGHTS, RIGHT SIDE POWER WINDOW, AND SLIDING SIDE DOORS. THE ITEMS DO NOT FUNCTION ON OUR VAN. UPON PULLING THE BATTERY TERMINAL THESE ITEMS WILL WORK FOR A SHORT PERIOD OF TIME AND THEN CEASE TO FUNCTION AGAIN. AFTER EXTENSIVE RESEARCH ON THE INTERNET AND SEVERAL HUNDRED DOLLAR IN DEALER "REPAIRS" I HAVE DISCOVERED THAT THIS IS DUE TO A SOFTWARE PROBLEM WITH THE BODY CONTROL MODULE ON THE 2005 DODGE GRAND CARAVANS. THE FIX IS SUPPOSED TO BE A FIRMWARE UPDATE TO THE BCM PROVIDED BY DODGE. THE ISSUE I HAVE IS THAT IF THIS IS A SOFTWARE/FIRMWARE UPDATE TO THE VAN'S COMPUTER WHY SHOULD THE DEALER EXPECT ME TO PAY $70 SO MY VEHICLE WILL FUNCTION PROPERLY THE SAME AS IT DID WHEN PURCHASED. NO MODIFICATIONS HAVE BEEN MADE TO THE VAN AND IT CURRENTLY HAS JUST OVER 60K MILEAGE. THESE PROBLEMS HAVE BEEN AROUND PRIOR THE END OF THE 3/36K WARRANTY BUT SINCE SUCH A LONG TIME HAS PASSED THE DEALER WILL NO LONGER HONOR ANY TYPE OF WARRANTY ON THIS VEHICLE. MY COMPLAINT IS THAT IF THIS IS A KNOWN SOFTWARE ISSUE/FAULT WITH THE VAN'S SOFTWARE THEN DODGE SHOULD UPGRADE THEM FOR FREE. IT'S NOT AS IF THIS IS A WEAR AND TEAR OR CUSTOMER INDUCED FAILURE. THIS IS A FAULT IN THE CORE DESIGN OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248377November 10, 2008
ELECTRICAL SYSTEM
I HAVE A 99 DODGE GRAND CARAVAN WHEN I FIRST GOT IT EVERY THING WAS WORKING FINE. I HAVE HAD IT FOR ABOUT A YEAR AND NOW THE HORN DOESN'T WORK, THE BLINKERS ONLY WORK SOMETIMES, THE AIRBAG LIGHT IS ALWAYS ON WHICH MEANS IT ISN'T WORKING. THESE PROBLEMS ARE DANGEROUS IN ALOT OF WAYS AN AIRBAG FAILING CAN CAUSE SERIOUS INJURY. ALSO MY BLINKERS ONLY WORKING SOMETIMES HAVE CAUSED ME TO GET A TICKET AND THE HORN NOT WORKING MAKES IT IMPOSSIBLE TO GET MY CAR INSPECTED. THE MECHANIC SAID THAT ALL THESE PROBLEMS ARE RELATED TO THE WIRING IN THE DASH. IT IS VERY EXPENSIVE TO HAVE THE WHOLE THING REWIRED SO I HAVEN'T BEEN ABLE TO DO IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248056November 9, 2008
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
I'VE HAD THREE BRAKE LINE FAILURES IN 2 YEARS (THE FIRST INCIDENT WAS ON 3/31/2006; THIS WAS THE BRAKE LINE THAT WAS ORIGINALLY ON THE VEHICLE WHEN I PURCHASED THE CAR, THE SECOND WAS ON 11/22/2006; THIS WAS A REPLACEMENT PART WHICH I ORDERED FROM THE DEALERSHIP). THE BRAKE LINE ASSEMBLY ON THE LEFT REAR WHEEL BREAKS AND LEAKS FLUID WHICH CAUSES THE BRAKES TO FAIL WHEN PRESSURE IS APPLIED TO THE BRAKE PEDAL. I HAVE HAD THE BRAKE ASSEMBLY REPLACED WITH A NEW ONE AT EACH OCCURRENCE. NOW, I HAVE HAD ANOTHER BRAKE ASSEMBLY FAILURE. IT WILL TAKE 5 BUSINESS DAYS FOR THE NEW ONE TO ARRIVE. I WILL KEEP THE OLD ONE WHEN THE CAR IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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