Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10256343January 26, 2009
LATCHES/LOCKS/LINKAGES
POWER LOCKS STOPPED WORKING. DISCONNECTING BATTERY FOOT 30 MINUTES WILL RESET THE COMPUTER AND THE LOCKS WILL AGAIN WORK FOR ABOUT A MONTH AND THE PROBLEM RECURS. THIS IS A KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256356January 26, 2009
SERVICE BRAKES, HYDRAULIC
INCIDENT OCCURRED AUG 2008. THE OWNERS MANUAL AND DEALER SERVICE MANAGER REPORT BRAKES REVERT BACK TO STANDARD BRAKES AND VEHICLE CAN BE DRIVEN. THIS IS NOT SO!!! IN MY FOLLOWING EXPERIENCE, WHEN ABS LIGHT COMES ON, VEHICLE SHOULD NOT BE DRIVEN. I HAD FRONT DISK PADS REPLACED BY AN INDEPENDENT MECHANIC. AFTER 2 DAYS, THE ABS LIGHT CAME ON. OWNERS MANUAL, CONFIRMED BY SERVICE MANAGER REPORTS BRAKES DEFAULT BACK TO STANDARD BRAKES. NOT TRUE. BRAKES WERE SLIGHTLY ENGAGED AND OVERHEATING. I WAS TOLD IT MAY TAKE UP TO 5000 MILES FOR NEW BRAKE PADS TO "BREAK IN" AND NOT TO WORRY. APPLYING MY BRAKES RESULTED IN PEDAL GOING TO FLOOR AND A GRINDING NOISE COMING FROM UNDER THE HOOD. THIS WAS LATER DETERMINED TO BE THE MASTER ABS MODULE. DEALER INSPECTION RESULTED IN A DEFECTIVE ABS SIGNAL SENSOR TO THE REAR LEFT BRAKE. REPLACEMENT CURED ALL OF THE ABOVE PROBLEMS. THIS VEHICLE AND PERHAPS ALL OTHERS OF THIS TYPE SHOULD NOT BE DRIVEN WHEN THE ABS LIGHT COMES ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256202January 24, 2009
AIR BAGS:FRONTAL, EQUIPMENT
FIRST MY AIRBAG LIGHT CAME ON. THEN MY CONTROLS FOR MY RADIO ON MY STEERING WHEEL QUIT WORKING. THEN MY HORN QUIT WORKING. THEN MY CRUISE CONTROL QUIT WORKING. THIS HAPPENED IN ABOUT A 2 MONTH TIME. I HAVE BEEN TOLD BY A COUPLE OF MECHANICS THAT THERE IS A RECALL OUT FOR THIS PROBLEM. IT SEEMS TO HAVE A RECALL FOR OTHER DODGE VEHICLES BUT NOT MY MODEL. WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255803January 21, 2009
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CHECK AIR BAG LIGHT KEPT COMING ON AND OFF. CHECK AIR BAG LIGHT CONSISTENTLY STAYED ON. CHECKED INTERNET FOR RECALLS. FOUND NHTSA CAMPAIGN ID #07V192000. HOWEVER, OUR VEHICLE WAS NOT INCLUDED AS PART OF THE RECALL. TOOK VEHICLE IN TO HAVE IT INSPECTED. TECHNICIAN FOUND NO LEFT IMPACT SENSOR COMMUNICATION. SENSOR WAS REPLACED AND WIRING WAS REPAIRED. TECHNICIAN CONFIRMED THAT THE SENSOR COMPONENT HAD BRASS BUSHINGS AS NOTED IN THE RECALL. WE HAVE THE PART IN QUESTION. CHRYSLER WAS THEN CONTACTED AT 1-800-853-1403 AND INFORMED OF THE PROBLEM. CHRYSLER CUSTOMER SERVICE WOULD NOT AGREE TO PAY FOR THE REPAIR AS STATED IN THE RECALL. WE WERE TOLD TO CONTACT CHRYSLER 'S REIMBURSEMENT CENTER REGARDING OUR CASE #318265532 FOR THE LEFT SENSOR. WE ARE FILING THIS COMPLAINT TO INFORM YOU THAT OUR VEHICLE IS AFFECTED AND SHOULD BE INCLUDED IN THE RECALL. THE RIGHT SENSOR HAS THE SAME BRASS BUSHINGS AND NEEDS TO BE REPLACED, AS THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255721January 20, 2009
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER DOOR LOCKS DO NOT WORK AT ALL. WHEN THE BATTERY IS DISCONNECTED FOR A FEW MINUTES AND THEN RECONNECTED, THE POWER LOCKS STILL DID NOT WORK. THE COMPUTER MUST BE REPROGRAMMED IN ORDER FOR THE LOCKS TO WORK AGAIN. THE DEALER STATED THAT THEY WOULD REPAIR THE FAILURE AT THE CONTACT'S EXPENSE. THE CONTACT HAS RESEARCHED SEVERAL COMPLAINTS REGARDING THE SAME FAILURE THAT HE IS EXPERIENCING. THE FAILURE AND CURRENT MILEAGES WERE 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255507January 18, 2009
EXTERIOR LIGHTING
THE HEADLIGHTS ON OUR 2005 DODGE GRAND CARAVAN HAVE GONE OUT. WE'VE REPLACED THE HEADLIGHTS AND THEY STILL WON'T COME ON. WE LOOKED IT UP ON THE INTERNET AND THEIR ARE HUNDREDS OF PEOPLE HAVING THE SAME PROBLEM. WE CALLED THE DEALER AND THEY SAID THEY HAVE NOT HEARD OF THE ISSUE. BUT THIS SITE SHOWS THERE ARE PLENTY OF PEOPLE HAVING THE SAME ISSUE. HTTP://WWW.TOPIX.NET/FORUM/AUTOS/DODGE-GRAND-CARAVAN/TFGKS9O3LLH1ABOBM/P5. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255161January 15, 2009
STEERING
ABOUT SIX MONTHS AGO, MY WIFE'S VAN HAS BEEN MAKING A WHINING SOUND FROM THE STEERING PUMP. THE NOISE INTENSIFIES ONCE THE STEERING WHEEL IS BEING TURNED. I WAS TOLD THAT THE STEERING PUMP MAY HAVE TO BE REPLACED. EVENTHOUGH THIS VAN IS 6 YEARS OLD, IT WAS IN STORAGE FOR 3 YEARS. THE CAR WAS OPERATED ONCE A MONTH IN STORAGE. THIS SHOULDN'T BE HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255112January 14, 2009
LATCHES/LOCKS/LINKAGES
REAR PASSENGER SLIDING DOOR DOES NOT WORK THE LOCK WILL ONLY WORK MANUALLY. THIS IS A BAD THING AS I HAVE SMALL CHILDREN WHO CAN NOT UNLOCK THE DOOR. IT IS A SAFETY RISK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254748January 12, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS NORMALLY FAILED ONE AT A TIME. THE HEADLIGHT'S FRONT CONTROL MODULE WAS REPLACED IN 2006. IN DECEMBER OF 2008, THE HEADLIGHTS FAILED WHILE DRIVING 65 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH WAS THE CAUSE OF THE FAILURE. THE MULTIFUNCTION SWITCH WAS REPLACED AND CORRECTED THE ISSUE TEMPORARILY. THE FAILURE MILEAGE WAS 99,000 AND CURRENT MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254455January 10, 2009
ENGINE AND ENGINE COOLING:ENGINE
WHEN DRIVING IN WET CONDITIONS, PARTICULARLY SPLASHING THROUGH WATER, THE VEHICLE SERPENTINE BELT BEGINS TO CHATTER AND THE VEHICLE EXPERIENCES A BRIEF REDUCTION/LOSS OF POWER. THIS BECOMES PARTICULARLY TROUBLESOME WHEN PULLING OUT INTO TRAFFIC. THE DEALERSHIPS HAVE STATED THAT THERE IS NO MECHANICAL DEFECT WITH THE VEHICLE THAT THEY CAN FIND. THIS HAPPENS ON REPEATED OCCASIONS AND CAN BE REPRODUCED EVEN TODAY. IT HAS BEEN OCCURRING FOR SOME TIME NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253841January 5, 2009
LATCHES/LOCKS/LINKAGES
THE SENSOR HAS STOPPED WORKING IN MY 2003 DODGE GRAND CARAVAN DRIVER'S SIDE BACK DOOR. THIS SENSOR ALLOWS FOR THE DOOR TO STOP IF ANYTHING GETS IN THE WAY OF THE DOOR. ONE DAY I WAS CARRYING IN MY 1 YEAR OLD SON AND ALL HIS THINGS. I WENT TO SHUT THE DOOR, THINKING THAT EVERYTHING WAS REMOVED OUT OF THE WAY. I HADN'T PULLED HIS WALK-BEHIND TOY COMPLETELY OUT OF THE WAY. THE DOOR BROKE THE TOY. THE NEXT DAY MY OLDER SON WAS GETTING SOMETHING OUT OF THE CAR. HE HAD ACCIDENTALLY HIT THE BUTTON TO CLOSE THE DOOR. IT DIDN'T STOP AGAIN. I PULLED HIM OUT OF THE WAY BEFORE IT CRUSHED HIS HAND. THE DOOR MISSED HIM BY A COUPLE INCHES. I HAVE TALKED TO MY WARRANTY COMPANY AND ALSO CUSTOMER SERVICE THROUGH DODGE AND THEY ARE BOTH SAYING THEY CAN'T FIX THIS ISSUE. I DON'T WANT IT TO GET TO THE POINT WHERE ONE OF MY CHILDREN IS INJURED BY A FAULTY POINT. THIS IS A HUGE SAFETY ISSUE. THE VAN WAS PURCHASED USED IN 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253650January 3, 2009
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS DO NOT WORK AT ALL. WHEN BATTERY IS DISCONNECTED FOR A FEW MINUTES AND THEN RECONNECTED, DOOR LOCKS WILL WORK FOR ABOUT 30 SECONDS THEN FAIL AGAIN. WHEN LOCK BUTTON IS PRESSED ON REMOTE KEY FAUB, THE LIGHTS FLASH, BUT DOORS DO NOT LOCK. I WAS TOLD THAT A MODULE NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253408December 31, 2008
VEHICLE SPEED CONTROL
WHILE AT A STOPLIGHT IN SMALL CITY TRAFFIC IN CONNELLSVILLE, PA, ON 31DEC2008, I DECIDED TO SEE HOW MY ENTERPRISE RENTAL VEHICLE, A 2008 DODGE GRANDCARAVAN, WOULD ACCELERATE. PULLING AWAY FROM THE LIGHT, I FLOORED THE PEDAL AND GOT UP TO ABOUT 45 MPH, THEN LET UP. NO REDUCTION IN ACCELERATION OCCURRED. I TOOK MY FOOT FROM THE PEDAL AND THE ENGINE CONTINUED TO RACE. I WAS STILL GATHERING SPEED, SO I PUSHED THE BRAKE PEDAL WITH LOTS OF GUSTO. THE VEHICLE'S BRAKES THEN WORKED AGAINST THE ENGINE FOR PERHAPS A QUARTER MILE. THE VEHICLE SPEED WAS REDUCED TO ABOUT 20 MPH, BUT WHEN I DID A TEST LIFT OFF THE BRAKE PEDAL, THE VEHICLE ONCE AGAIN STARTED TO ACCELERATE. BACK ON THE BRAKE, I SWERVED INTO A LARGE, EMPTY PARKING LOT. I TRIED NEUTRAL AND THE ENGINE THEN TOOK OFF WILDLY, SO I SWITCHED OFF THE IGNITION. PAUSING A FEW SECONDS, I RESTARTED THE VEHICLE AND FOUND EVERYTHING BACK TO NORMAL, EXCEPT THAT THE ESP WARNING LIGHT THAT HAD COME ON WITH MY INTENSE BRAKING WAS STILL ON. I DROVE A FEW MINUTES AND THE LIGHT WENT OFF. I THEN RETURNED THE VEHICLE TO THE ENTERPRISE AGENCY, WHERE I SHARED MY EXPERIENCE WITH THE MANAGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253015December 29, 2008
ELECTRICAL SYSTEM:HORN, AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE HORN AND VEHICLE SPEED CONTROL STOPPED WORKING. THE DEALER STATED THAT THE CLOCKSPRING WAS THE CAUSE OF THE FAILURE. THE REPAIR WOULD COST $300. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253019December 29, 2008
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS ON OUR 2005 DODGE GRAND CARAVAN SXT STOPPED WORKING, INCLUDING THE AUTO-LOCK FEATURE WHEN THE VEHICLE HITS 20 MPH. THE INTERNAL POWER LOCKS DID NOT WORK AND USING THE REMOTE TO LOCK OR UNLOCK THE VEHICLE ALSO DID NOT WORK. THE INTERNAL AUTO SIDE DOOR OPENER MOUNTED WITH THE INFORMATION CENTER DID NOT WORK AS WELL AS THE CHIMES THAT SOUND WHEN THE KEY IS IN THE IGNITION AND THE DRIVER'S DOOR IS OPEN. AFTER SEARCHING THE INTERNET, I FOUND THAT PULLING THE OID FUSE FOR 5 SECONDS HAD WORKED FOR A LARGE NUMBER OF OTHER PEOPLE WHO ALL HAVE ENCOUNTERED THIS PROBLEM. PULLING AND REINSERTING THE FUSE HAS CORRECTED THE PROBLEM FOR THE TIME BEING. (FORUM LINK WHERE SOLUTION FOUND: HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/DODGE-GRAND_CARAVAN/POWER_LOCKS_WILL_NOT_LOCK_OR_UNLOCK ). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253038December 29, 2008
POWER TRAIN:DRIVELINE
WHILE DRIVING THE RAIN I WENT THROUGH A MIDSIZE PUDDLE DUE TO STORM DRAINS BEING BLOCKED I LOST THE ABILITY TO STEER THE BATTERY LIGHT CAME ON THE CAR STOPPED AND STARTED TO OVERHEAT. I WAS THANKFULLY DRIVING IN A RESIDENTIAL AREA AT 25 MPH WITH OUT ALOT OF TRAFFIC AND WAS ABLE TO PULL OVER RIGHT AWAY. BECAUSE OF GOING THROUGH THE PUDDLE THE DRIVE BELT CAME OFF. WHEN THE BELT SLIPPED OFF IT BENT THE SUSPENSION AND SPRING THAT HOLD THE BELT TIGHT. THE BELT IS FAIRLY NEW AND THE CAR HAD RECENTLY BEEN IN FOR SERVICE AND CHECKED OVER. THERE WAS NO REASON FOR THE BELT TO COME OFF. CAN I NOT DRIVE MY CAR IN THE RAIN? IF I WAS DRIVING ON THE HIGHWAY AT 50MPH OR THE ROAD CONDITIONS WERE SNOWY OR ICY I MAY NOT BE HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253143December 29, 2008
ELECTRICAL SYSTEM
POWER DOOR LOCKS BROKE TWICE ON MY 2005 DODGE GRAND CARAVAN. I HAD TO PAY $100 TO GET IT REPROGRAMMED AND THEN IT HAPPENED AGAIN. THERE ARE OVER 36 COMPLAINTS ON THE WEB PAGE ABOUT THIS FROM PEOPLE YOU CAN CHECK IT OUT AT HTTP://WWW.CARCOMPLAINTS.COM/DODGE/CARAVAN/2005/ELECTRICAL/POWER_DOOR_LOCKS_QUIT_WORKING.SHTML THIS SHOULD BE RECALLED AND I SHOULD GET MY MONEY BACK LIKE ALL THESE OTHER PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253149December 29, 2008
SUSPENSION:FRONT
SWAY BAR LINKS AND BUSHINGS WENT OUT AND THE CAR IS ONLY 52,000 MILES OLD. I HAVE HEARD THIS IS A COMMON PROBLEM. THE DEALER TOLD ME IT WASN'T DANGEROUS BUT IT SURE FEELS THAT WAY. THEY TOLD ME IT ISN'T COVERED UNDER MY SERVICE WARRANTY AND I WOULD HAVE TO PAY OVER $400 EVEN THOUGH I HAVE A SERVICE CONTRACT. I SEE LOTS OF PEOPLE ON THE INTERNET THAT HAVE THIS PROBLEM AND IT HAS EVEN BEEN REPORTED TO YOU SEVERAL TIMES. WHY DON'T YOU HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252939December 27, 2008
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE LOCKS ON MY 2005 DODGE GRAND CARAVAN NO LONGER WORK. I AM READING FORUM AFTER FORUM AND EVERYONE WITH THIS YEAR MODEL IS HAVING THE SAME PROBLEM. THEY ARE SAYING THAT DODGE DEALERSHIPS ARE HAVING TO REPLACE THE BODY CONTROL MODULE AND SOME ARE HAVING TO BE REFLASHED. THIS IS A HUGE PROBLEM, BECAUSE THE LIGHTS FLASH AND YOU ARE UNAWARE THAT YOUR CAR IS NOT BEING LOCKED. IT IS OPEN AND VULNERABLE FOR ALL TO ENTER. I ONLY NOTICED THIS AS I LOCKED IT (I THOUGHT) AND THEN HAD TO GET RIGHT BACK IN FOR SOMETHING. THIS IS A COMMON PROBLEM AMONG THIS YEAR OF VEHICLE AND NEEDS TO HAVE SOMEONE LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252774December 25, 2008
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM, STEERING
THREE TIMES IN SIX WEEKS, THE SERPENTINE BELT (WHICH POWERS THE POWER STEERING, ALTERNATOR AND WATER PUMP) HAS SLIPPED OFF THE PULLEYS. IN ONE OF THE THREE INSTANCES, THE DRIVE BELT WAS SHREDDED. AFTER A QUICK SEARCH OF THE INTERNET, LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS WERE FOUND. FORTUNATELY, IN OUR CASE, THERE HAS NOT BEEN AN INJURY TO DATE, HOWEVER A LOSS OF POWER STEERING AT THE WRONG MOMENT COULD EASILY CAUSE AN ACCIDENT. LIKEWISE, LOSS OF ACCESSORIES SUCH AS THE ALTERNATOR AND WATER PUMP COULD LEAVE SOMEONE STRANDED. ON THIS VEHICLE, THE BELT TENSIONER HAS BEEN REPLACED AND THE BELT HAS BEEN REPLACED THREE TIMES IN LESS THAN 1,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan