Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10332728May 29, 2010
EXTERIOR LIGHTING
HEADLIGHTS TURN OFF ON THEIR OWN WHILE OPERATING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333844May 29, 2010
LATCHES/LOCKS/LINKAGES
DOORS DO NOT LOCK/UNLOCK WHEN YOU PRESS THE AUTOMATIC DOOR LOCK/UNLOCK BUTTON ON EITHER THE KEYLESS ENTRY SYSTEM OR THE DOOR ITSELF. VEHICLE WAS TAKEN TO DEALERSHIP WHO SAYS THAT THERE IS NO PROBLEM WITH THEM AND THEY ARE NOT AWARE OF ANYONE ELSE COMPLAINING. INTERNET IS FULL OF COMPLAINTS FROM CONSUMERS ON ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332608May 28, 2010
LATCHES/LOCKS/LINKAGES
FAILURE OF THE AUTO DOOR LOCKING MECHANISM TO WORK WHILE DRIVING THE CAR OR TRYING TO LOCK CAR UPON EXITING THE VEHICLE. I TEMPORARILY FIXED THE PROBLEM BY REMOVING THE IOD 20 AMP FUSE FOR 20 SECONDS AND THEN REPLACING IT THUS RESETTING THE SYSTEM AND THEN IT WORKS AGAIN. MY RESEARCH LEADS ME TO BELIEVE A FAULT IN THE BCM FIRMWARE OF THE MAIN COMPUTER MODULE FOR THIS CAR. THIS COULD BE VERY DANGEROUS IN CASE OF A ACCIDENT AS YOU CANNOT UNLOCK THE DOORS INSIDE OR OUTSIDE WITH THE REMOTE IF THE DOORS ARE LOCKED MANUALLY OTHER THAN THE DRIVERS DOOR WITH THE KEY IN CASE OF AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332560May 27, 2010
AIR BAGS
AIRBAG LIGHT HAS COME ON AND REMAINS ON. CONTACTED MANUFACTURER. THEY DID NOT OFFER ANY ASSISTANCE. I AM SURE THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332470May 27, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES FELT VERY SPONGY WHEN THE PEDAL WAS APPLIED AND WOULD FALL FURTHER ONTO THE FLOOR BOARD THAN USUAL. THE DEALER REPLACED THE FRONT BRAKE PADS AND ROTORS UNDER THE FACTORY WARRANTY. THE REAR BRAKES BEGAN TO EXHIBIT THE SAME FAILURE AND THE DEALER STATED THAT A DIAGNOSTIC TEST HAD TO BE PERFORMED BEFORE REPAIRING THE VEHICLE AT THE OWNERS EXPENSE. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE DEALER PERFORM A DIAGNOSTIC TEST AND REPAIR THE VEHICLE. THE CONTACT ASSUMED THAT THE MANUFACTURER WOULD ASSUME LIABILITY FOR THE REPAIRS; HOWEVER, HE WAS ADVISED THAT THE REPAIRS WOULD BE MADE AT HIS EXPENSE. THE CONTACT DECLINED TO HAVE THE VEHICLE REPAIRED. HE STATED THAT THE REAR BRAKE PADS AND ROTORS SHOULD HAVE BEEN REPLACED WHEN THE FRONT BRAKES WERE REPAIRED. THERE WERE NO RELATED RECALLS. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 24,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332526May 27, 2010
INTERIOR LIGHTING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE REPLACING A LIGHT BULB IN THE OVERHEARD CONSOLE, HE NOTICED THE BULB HOLDING UNIT WAS DETERIORATING. HE STATED THE FAILURE APPEARED TO HAVE BEEN CAUSED BY THE BULB OVERHEATING AND CAUSING DAMAGE TO THE UNIT. THE DEALER ADVISED THE MANUFACTURER WAS AWARE OF THE FAILURE AND A NEWLY DESIGNED UNIT WAS AVAILABLE BUT ONLY AT THE OWNERS EXPENSE. IN ADDITION, THE CONTACT STATED THE ACCELERATOR PEDAL WOULD INTERMITTENTLY BECOME STUCK IN THE OPEN THROTTLE POSITION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332322May 26, 2010
STEERING
2007 DODGE CARAVAN WITH 37,000 MILES WENT FOR ANNUAL INSPECTION. FOUND BOTH OUTER TIEROD ENDS WERE WORN OUT AND UNABLE TO PASS INSPECTION. VAN WAS NEVER ABUSED, NOR PUT INTO SEVERE SERVICE. FOUR PREVIOUS VANS DATING BACK TO 1991 HAD OVER 100,000 MILES AND NEVER THIS PROBLEM. THEREFORE, THE MATERIAL MUST BE DEFECTIVE. DEALER SAYS IT IS NOT ABNORMAL FOR THIS EARLY REPAIR. I THINK CHRYSLER USED DEFECTIVE MATERIALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332358May 26, 2010
SERVICE BRAKES, HYDRAULIC
2008 DODGE GRAND CARAVAN REAR BRAKES. UPON VISUALLY INSPECTING BRAKE SYSTEM ON THE REAR DRIVER SIDE UNEVEN WEAR WAS DETECTED MOSTLY ON THE INSIDE PAD. SEMI-METALLIC COMPOUND LOCATED TOWARDS THE BACK SIDE OF THE PAD WAS ALMOST WORN DOWN TO THE METAL WHILE THE FRONT SIDE OF THE PAD STILL HAD ENOUGH COMPOUND ON IT THAT THE WEAR INDICATOR IS NOT MAKING CONTACT WITH THE ROTOR. BRAKE FAILURE IS IMMINENT AND THE WEAR INDICATOR WILL IS NOT PROVIDING ANY SOUND WARNING THAT THE COMPOUND IS WORN DOWN TO THE METAL. DEALERSHIP WAS NOT ABLE TO EXPLAIN THE REASON FOR UNEVEN BRAKE PAD WEAR ON THE REAR BRAKES. THEY WERE NOT ABLE TO EXPLAIN WHY THE WEAR INDICATOR WAS NOT MAKING CONTACT WITH THE PAD EVEN THOUGH THE TECHNICIAN STATED THE PADS ARE 95% WORN. CHRYSLER OFFER TO FIX THE PROBLEM IS TO REPLACE PADS AND ROTORS WITH SIMILAR MATERIALS. FRONT BRAKE PADS ARE ALSO WORN DOWN 95% AND DEALERSHIP ACKNOWLEDGED A TSB# 05-006-08 DID APPLY TO MY MAKE AND MODEL OF VEHICLE HOWEVER THEY REFUSED TO APPLY THE SERVICE BASED ON THE MILEAGE ON THE VEHICLE (27,288 MI). WHILE THE ISSUANCE OF THE TSB INDICATES A CONCERN FOR THE FRONT BRAKES ON THE VAN, HAVING MY DRIVING HABITS EXTEND THE BRAKE LIFE UP TO THE 27,288 MILE POINT DISQUALIFIED ME FROM HAVING SUCH TSB APPLIED TO THE VAN. MY CONCERN IS THERE IS NO PRIOR WARNING OF BRAKE FAILURE SINCE THE WEAR INDICATORS DO NOT MAKE CONTACT WITH THE ROTOR WHEN THERE IS POTENTIAL FOR HAVING METAL TO METAL CONTACT BETWEEN THE ROTORS AND PADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332138May 25, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC
AIR CONDITIONER FAILED PREMATURELY, AT THIS TIME THE CAR HAS 45,000 THE FAILURE MUST HAVE HAPPENED BEFORE 40,000. COOLING A/C IS NOT WORKING, BLOWING WARM AIR. LOOKING ONLINE FOUND MANY 08 GRAND CARAVAN OWNERS WITH SAME COMPLAINTS. CAR AFTER WARRANTY WILL COST $135 TO INSPECT AND REFILL. I ASKED THE DEALER TO PRESSURE CHECK THE HOSES FOR LEAKS, THEY SAID THEY WILL DO A COLOR DYE CHECK ON THE A/C SYSTEM HOSES. BRAKES WERE DONE AT 12,000 MILES FAILED AGAIN AT 35,000, THIS TIME I AM NOT GOING TO HAVE THE DEALER FIX IT, I AM ORDERING REYBESTOS HYBRID ROTORS AND ADVANCED PERFORMANCE BRAKE PADS. WARNING - DODGE OEM BRAKES AND ROTORS ARE POS, DO NOT LET DODGE INSTALL THEM. I AM ALSO CONSIDERING REPLACING THE CALIPERS WITH REWORKED CALIPER FROM ANOTHER SOURCE. HORRIBLE NOISE FROM REAR BRAKES, WHEN DRIVING AND THE BRAKE IS NOT ENGAGED. SLIGHT RIGHT TURNS ALSO CAUSE SQUEAKS/GRIND NOISE THAT SOUND LIKE ITS COMING FROM REAR. WHEN BRAKE IS ENGAGED THE NOISE STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332219May 25, 2010
STEERING
WE BOUGHT A 2006 DODGE GRAND CARAVAN WITH 10K MILES IN 2007. THE VAN NOW HAS 31,000 MILES AND THE POWER STEERING FLUID STARTED LEAKING. MECHANIC SAID THE RACK AND PINION STEERING NEEDS TO BE REPLACED AT A COST OF $1,000! THIS VAN IS DRIVEN 20 MILES A DAY, TO-AND-FROM WORK. AFTER DOING SOME RESEARCH, APPARENTLY MANY DODGE CARAVAN OWNERS ARE EXPERIENCING THIS SAME PROBLEM ON VANS LESS THAN 5 YEARS OLD. CONSIDERING MOST DRIVE TRAINS LAST THE ENTIRE LIFE OF A CAR/VAN, THIS SEEMS TO BE A MANUFACTURER DEFECT THAT SHOULD BE COVERED UNDER A RECALL BY DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331920May 24, 2010
ELECTRICAL SYSTEM
2005 GRAND CARAVAN - DASHBOARD LIGHTS FLICKER, GAUGES GO CRAZY, RADIO DIES AND SOMETIMES ENGINE STALLS. WE HAVE NOTICED THESE EVENTS OCCUR AFTER DRIVING THE VAN 30 MINUTES OR MORE. WHERE AS THE FLICKERING WAS AN ANNOYANCE THE STALLING ISSUE COULD BE HAZARDOUS IF THIS SHOULD OCCUR ON THE HIGHWAY. SOME ONLINE RESEARCH HAS SAID A POSSIBLE PROBLEM WITH A WIRING HARNESS BUT MY CLOSEST DEALERSHIP CANT FIND THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331668May 22, 2010
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
I PREVIOUSLY SUBMITTED A COMPLAINT ABOUT MY REAR WHEEL BEARINGS. MY ABS LIGHT IS ON AGAIN SO I TOOK IT THE GARAGE. I AM TOLD MY RIGHT OUTER TIE ROD AND THE SWAY BAR KIT NEEDS TO BE REPLACED. I HAVE ALREADY REPLACED THE LEFT OUTER TIE ROD ABOUT 10,000 MILES AGO. THE SUSPENSION OF THIS VAN IS HORRIBLE AND IT IS A FAMILY CAR. I CARRY MY FAMILY IN THIS CAR THAT COULD LOOSE A TIRE, FLIP OVER, OR LEAVE ME STRANDED IN THE MIDDLE OF THE ROAD. I AM A MOTHER WHO DOESN'T USE THE VAN FOR ANYTHING OTHER THAN ORDINARY USE. I AM NOT BAJA OR CAUSING ANY STRESS ON THE SUSPENSION TO CAUSE ALL THESE PROBLEMS. CURRENT MILEAGE IS 64,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331678May 22, 2010
LATCHES/LOCKS/LINKAGES
2005 DODGE GRAND CARAVAN. VIN [XXX]. POWER DOOR LOCKS WILL NOT FUNCTION AT ALL. CAN ONLY LOCK EACH DOOR MANUALLY AND SEPARATELY. BEGINNING IN 2007, I TOOK THE VEHICLE TO THE DEALER ON FOUR SEPARATE OCCASIONS TO HAVE THE PROBLEM CORRECTED. DEALER FOLLOWED GUIDELINES EACH TIME AND TOLD ME THE PROBLEM WAS CORRECTED. EACH TIME THE PROBLEM RETURNED WITHIN A FEW DAYS. I CAN NEITHER LOCK OR UNLOCK THE DOORS OF THE VEHICLE USING THE KEY FOB OR THE DOOR LOCK SWITCH INSIDE THE VEHICLE. I SEARCHED ONLINE TO SEE IF OTHERS WERE HAVING THIS SAME PROBLEM, AND I IMMEDIATELY FOUND THAT THE DOOR LOCK ISSUE WAS THE MOST REPORTED PROBLEM FOR THE 2005 DODGE GRAND CARAVAN. THERE SEEMS TO BE NO "FIX" FOR THE PROBLEM WHEN TAKING THE VEHICLE TO THE DEALER. MANY CUSTOMERS HAVE REPORTED THE SAME EXPERIENCE THAT I ENCOUNTERED. THEY TOOK THEIR CARAVAN TO THE DEALER TO GET THE PROBLEM CORRECTED AND WORK WAS DONE ON THE VEHICLE, ONLY TO HAVE THE PROBLEM RECUR WITHIN A FEW DAYS OR SO. I HAVE NOT BEEN ABLE TO FIND ONE SINGLE CUSTOMER ONLINE WHO REPORTS THEY HAVE BEEN ABLE TO GET A PERMANENT SOLUTION FOR THIS ISSUE, AND CHRYSLER CORPORATION SEEMS TO BE IGNORING AND EVEN DENYING THAT THE ISSUE EXISTS. PLEASE HELP IF POSSIBLE!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331680May 22, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
1. POWER SLIDING DOORS ON MY 2005 DODGE GRAND CARAVAN OPENED ABOUT 6 INCHES THEN STOP. NOW THEY HAVE STOPPED WORKING ALTOGETHER 2. THE FAILURE IS CONSTANT 3. I HAVE CHECKED BOTH FUSES AND RELAYS. I TOOK IT INTO MY ELECTRICAL MECHANIC BUT HE COULD NOT RUN A DIAGNOSTIC BECAUSE ONLY CHRYSLER DIAGNOSTIC TOOLS CAN READ THE DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331681May 22, 2010
EXTERIOR LIGHTING, VISIBILITY
1. TURN SIGNALS OCCASIONALLY REVERSE SIGNAL RIGHT BUT LEFT SIGNAL ACTUATES, WINDSHIELD WIPERS ARE INTERMITTENT. 2. SELDOM, NEEDED TO PULL OVER IN RAIN SHOWER, HAD TO USE HAND TURNING SIGNALS 3. THE WIPER / SIGNAL SWITCH WAS REPLACED BY A MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331799May 22, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOORS FAIL TO STAY OPEN WHEN PARKED ON A HILL AND HAVE CLOSED WHILE CHILD WAS GETTING IN. AUTOMATIC SLIDING DOORS FAIL TO CLOSE WHEN SITTING ON A HILL. THIS ALWAYS HAPPENS WHEN SITTING ON A HILL AND SOMETIMES WHEN SITTING ON FLAT SURFACE. THERE IS A SERVICE BULLETIN FOR THESE PROBLEMS BUT NO RECALL. THIS COULD BE VERY DANGEROUS FOR A CHILD GETTING IN OR OUT OF THE VEHICLE THINKING THE DOOR HAS LATCHED OPEN WHEN IT HAS NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331597May 21, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2005 DODGE GRAND CARAVAN SXT, DRIVERS SIDE AUTOMATIC SLIDING DOOR DOES NOT WORK.OR LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331629May 21, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT START WHEN THE CONTACT ATTEMPTED TO RESTART. THE DEALER WAS CONTACTED AND ADVISED THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS ABLE TO LOCATE A RECALL THAT POTENTIALLY COULD HAVE CAUSED THE FAILURE BUT HER VIN WAS NOT INCLUDED (NHTSA CAMPAIGN ID NUMBER 06E091000: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331366May 20, 2010
EXTERIOR LIGHTING
HEADLIGHT SWITCH NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331085May 18, 2010
STEERING
POWER STEERING ON VEHICLE ALWAYS MAKES A WHINNING NOISE. MY NEIGHBOR HAS THE SAME MAKE AND MODEL AND HE SAYS THAT THE DEALER SAID THE POWER STEERING FLUID RESERVOIR IS UNDERSIZED FOR THIS VEHICLE. IS ANYONE ELSE HAVING THIS COMPLAINT ABOUT THE POWER STEERING HAVING NOISE AND HARD TO TURN? I BOUGHT THIS CAR USED AND IT HAS ALWAYS MADE THIS NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan