Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10336070June 13, 2010
AIR BAGS
AIR BAG LIGHT COMES ON INTERMITTENTLY. DOES NOT COME ON ALL THE TIME BUT WHEN IT DOES, IT STAYS ON FOR A COUPLE OF MINUTES. HAS BEEN HAPPENING FOR A COUPLE OF YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336106June 13, 2010
WHEELS
I HAVE AT 2008 DODGE CARAVAN WITH 45,000 MILES ON IT AND EXPERIENCED A WHEEL BEARING FAILURE ON THE RIGHT FRONT OF THE VEHICLE. IF THE BEARING HAD FROZEN I COULD HAVE LOST CONTROL OF THE VEHICLE BEFORE I WAS ABLE TO MAKE A SAFE STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336014June 13, 2010
SERVICE BRAKES, HYDRAULIC
COMPLETE BRAKE FAILURE DUE TO RUSTED BRAKE LINES AND SUDDEN LOSS OF ALL BRAKE FLUID NO STOPPING ABILITY EXCEPT EMERGENCY BRAKE (ONLY EFFECTIVE AT LOW SPEED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335977June 12, 2010
SERVICE BRAKES, HYDRAULIC
PREMATURE AND IMMEDIATE BRAKE PAD FAILURE. NO INDICATOR WARNING AND SEVERE SAFETY ISSUE. ALL BRAKE PADS FAILED WITHIN THE FIRST YEAR OF OWNING THE VAN AND STILL NO RECOGNITION FROM DODGE OF MAJOR SAFETY PROBLEM. SAFETY OF MY CHILDREN IS OF NO CONCERN TO DODGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335978June 12, 2010
LATCHES/LOCKS/LINKAGES
2005 DODGE GRAND CARAVAN POWER LOCKS DO NOT WORK WITH THE KEY FOB OR THE INTERIOR DOOR CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335834June 11, 2010
POWER TRAIN
2008 DODGE GRAND CARAVAN LEASED. GEAR SHIFT ON THE DASH WENT FROM PARK TO N OR DRIVE BY ITSELF. KEY OUT OF THE IGNITION AND DRIVER AS WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10335444June 9, 2010
SERVICE BRAKES, HYDRAULIC, STEERING
SHAKING IN STEERING WHEEL WHEN BRAKES APPLIED AT HIGHER SPEEDS. STARTED INTERMITTENTLY AT ABOUT 12,000-13,000 MILES, PROCEEDED TO GET WORSE. HUSBAND AT FIRST COULDN'T FEEL IT SO I DID NOT TAKE IT IN. WHEN IT GOT REALLY BAD I TOLD MY HUSBAND TO TAKE IT FOR A DRIVE AGAIN, HE SAID HE THOUGHT IT WAS THE ROTORS TO TAKE IT IN TO THE DEALER. SURE ENOUGH I HAD WARPED ROTORS WHICH WERE CHANGED ON JUNE 4, 2010. I AM NOT THE ONLY PERSON I KNOW TO HAVE THIS PROBLEM AT SUCH LOW MILES ON A DODGE VEHICLE. I HAVE INFORMED THEM TO NOTIFY YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335155June 8, 2010
LATCHES/LOCKS/LINKAGES
I LIKE MANY OTHER 2005 DODGE CARAVAN OWNERS HAS EXPERIENCED A AUTOMATIC DOOR LOCK FAILURE. AFTER TAKING THE VAN OUT ONCE DOOR LOCKS OPERATED PERFECTLY, UPON 2ND TRIP THAT DAY I NOTICED WHEN I WENT TO LOCK THE DOORS WITH THE REMOTE THEY DID NOT LOCK, I TRIED THE INTERNAL DOOR LOCK SWITCH IT DID NOT WORK. I WAS ADVISED (VIA WEBSITE) TO PULL THE 20A IOD FUSE AND REPLACE IT WHICH I DID AND THE LOCKS WORKED FOR ABOUT THREE CYCLES AND STOPPED AGAIN. THE DOORS NO LONGER LOCK UPON SHIFTING INTO GEAR EITHER WHICH MEANS THE PASSENGER DOORS (WHERE THE CHILDREN SIT) DO NOT LOCK WHILE ON THE ROAD AND CAN BE OPENED WHILE THE VEHICLE IS IN MOTION WITHOUT THE EFFORT OF PULLING UP THE DOOR LOCK STEM. I AM GOING TO TAKE IT TO THE DEALER FOR A COMPUTER UPDATE WHICH I AM TOLD SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. THE NEXT STEP IS TO REPLACE THE MODULE AT CONSIDERABLE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335163June 8, 2010
VEHICLE SPEED CONTROL
2005 DODGE GRAND CARAVAN GAS PEDAL STICKS WHEN PRESSING DOWN, TO BREAK IT LOOSE YOU HAVE TO PRESS IT FURTHER DOWN. I CAN FEEL IT STICKING WHEN I ACCELERATE THE VEHICLE. HAS A RECALL BEEN INITIATED OR WILL THERE BE ONE IN THE NEAR FUTURE. THIS HAS BEEN HAPPENING FOR THE PAST APPROXIMATELY 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335165June 8, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
PASSENGER SIDE, POWER SLIDING DOOR CLOSED HALF WAY. NOW IT DOESN'T POWER CLOSE AT ALL. DOOR DOESN'T OPEN MANUALLY FROM THE INSIDE. WHILE DRIVING, DOOR WASN'T CLOSED ALL THE WAY AND THE DOOR AJAR LIGHT/ALARM IN THE DASH FAILED TO WARN ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335349June 8, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. WHILE SITTING IDLE AT A TRAFFIC STOP, THE CONSOLE WARNING LIGHTS ALL ILLUMINATED INTERMITTENTLY. ON OCCASION, THE VEHICLE WOULD STALL WHEN THE FAILURE WOULD OCCUR. THE WARRANTY COMPANY WAS CONTACTED AND ADVISED THE CONTACT THAT THE COMPONENT WOULD NOT BE COVERED UNDER HER EXTENDED WARRANTY PLAN. NEITHER THE MANUFACTURER NOR THE DEALER WERE CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 64,101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335371June 8, 2010
POWER TRAIN, ENGINE AND ENGINE COOLING
2010 DODGE GRAND CARAVAN SHUTS OFF WHEN TURNED ON AND PUT INTO REVERSE OR DRIVE DOES NOT HAPPEN ALL THE TIME ALSO HAS DONE IT WHILE AT LOW SPEED PULLING INTO PARKING SPACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334972June 7, 2010
EXTERIOR LIGHTING
STEERING COLUMN SWITCH CONTROLLING TURN SIGNALS, WINDSHIELD WIPERS. INTERMITTENT FAILURE OF WIPERS, WASHER, TURN SIGNALS AND TURN SIGNAL REVERSAL (INDICATE TURN RIGHT SIGNAL FOR LEFT ACTUATES) TO CORRECT ON A SHORT TERM OPERATING THE TILT FUNCTION CORRECTS FAILURE TEMPORARILY. THIS EVENT OCCURS REGULARLY AT LEAST EVERY OTHER TIME VEHICLE IS USED. DEALER CAN NOT REPLICATE FAILURE. I AM A AUTOMOTIVE QUALITY ENGINEER TRAINED IN ROOT CAUSE AND CORRECTIVE ACTIONS THIS FAILURE IN MY OPINION IS DUE TO THE HARNESS CONNECTION EITHER WIRE PULL OUT OR CONNECTOR FAILURE. I HAVE HAD WIPERS FAIL DURING HEAVY RAIN DRIVING. TURN SIGNALS INDICATING INCORRECT DIRECTION NEARLY CAUSING A REAR END COLLISION AND WASHER NOT OPERATE WHILE DRIVING IN SALT LADEN CONDITIONS. I HAVE SPOKEN TO MANY OWNERS WHO INDICATE THIS IS AN ISSUE IN THEIR CARAVAN AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335071June 7, 2010
SERVICE BRAKES, ELECTRIC
PURCHASED 2008 GRAND CARAVAN MARCH 2009 WITH 14,000 MILES. ON MAY 13, 2009 HAD BRAKES CHECKED DUE TO SQUEAKING AND EXCESSIVE BRAKE DUST AT DULUTH MINNESOTA DODGE DEALER. TOLD THEY WERE FINE. FOUND OUT THAT FOUND OUT THERE WAS A TSB REPORT ON THIS PROBLEM. THIS WAS AT 18,000 MILES AND I HAD TO REPLACE BRAKE PADS AND HAD ROTORS GROUND DOWN. CALLED DEALER(LUTHER DODGE IN HUDSON,MN) THEY SAID IT WAS MY PROBLEM. BRAKES ONLY WARRANTY TO 12000 MILES. CALLED DODGE CUSTOMER SERVICE. THEY BASICALLY LAUGHED AT ME. NOW NEED NEW BRAKE PADS AND ROTORS AGAIN. HAVE READ 100'S OF COMPLAINTS AND THE COMPANY ISSUED A TSB KNOWING THERE WAS SOMETHING WRONG WITH THE PRODUCT BUT REFUSE TO REPLACE OR FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335085June 7, 2010
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. AFTER OPENING THE PASSENGER SIDE REAR DOOR, THE CONTACT NOTICED SMOKE FROM THE LATCH INTERLOCK AREA, IN ORDER TO STOP THE SMOKE, THE CONTACT SPRAYED WATER INTO THE AREA OF THE DOOR WHERE THE INTERLOCK WAS. THERE WERE NO INJURIES OR REPORTS FILED. THE VEHICLE WAS BEING DIAGNOSED BY THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 23,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10334720June 5, 2010
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN SPEED CONTROL IS ON AND ACTIVE AT HIGHWAY SPEED, WHEN GOING DOWN A HILL THE TRANSMISSION WILL DOWNSHIFT 3RD GEAR LEVEL VERY HARD AND THE ENGINE WILL GO INTO A HIGH RPM REV. TURNED OFF SPEED CONTROL OR STEPPING ON THE BRAKES THIS CONDITION CONTINUED FOR 30 SECONDS. TOOK CAR TO DEALERSHIP, THERE WAS NO CHECK ENGINE LIGHT OR ERROR CODES IN THE COMPUTER OR ANY FACTORY RECALL ON THIS CONDITION. THIS PROBLEM HAPPENED MULTIPLE TIMES. DEALERSHIP HAS TO GET IN TOUCH WITH FACTORY TO GET HELP WITH THIS PROBLEM. CAN'T USE SPEED CONTROL WHERE HILLS ARE INVOLVED, OR NOT AT ALL. THIS OPTION OR FUNCTION IS BAD! THE CONSUMER WAS TOLD NOT TO USE THE SPEED CONTROL AND TO SHUT IT OFF WHEN TRAVELING DOWN HILL. BUT, IT WAS OK TO USE UP HILLS OR ON LEVEL ROADS. THE VEHICLE COULD SHUT OFF WHEN THE ENGINE REVVING IS TOO HIGH, BUT IT WAS NOT A SAFETY ISSUE. HAVING NO POWER BRAKES OR STEERING WAS DEFINITELY A SAFETY ISSUE. CHRYSLER INFORMED THE CONSUMER THEY WERE GOING TO LOOK INTO POSSIBLE SOFTWARE UPDATES OR A MECHANICAL FIX TO CORRECT THE PROBLEM. THEY DID NOT FEEL IT WOULD BE A QUICK FIX, SO THE CONSUMER WOULD HAVE TO LIVE WITH THE DEFECT. UPDATED 07/13/10 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334724June 5, 2010
EQUIPMENT
I PURCHASED MY 2005 DODGE GRAND CARAVAN SXT ABOUT 1 YEAR AGO. WHEN PURCHASED, DRIVER'S SIDE SLIDING DOOR WAS NOT WORKING AT ALL. THE DEALER REPLACED THE WIRE HARNESS LAST SUMMER AND THE DOOR WORKED FINE. 10 MONTHS LATER, IT SUDDENLY STOPPED WORKING WITH NO WARNING. THE DOOR WILL OPEN TO ABOUT 8 INCHES THEN STOP AND CLOSES TO THE SAME POINT AND STOPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334662June 4, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2005 DODGE GRAND CARAVAN WITH 52K MILES ON THE ODOMETER. THE POWER WINDOWS MALFUNCTION RANDOMLY FOR VARIOUS INTERVALS OF TIME. THEY EITHER FAIL TO OPEN COMPLETELY , FAIL TO CLOSE COMPLETELY, OR NOT FUNCTION AT ALL. LAST YEAR (2009) THE FRONT PASSENGER WINDOW FAILED TO OPEN. I HAD TO REPLACE THE SWITCH. THIS YEAR THE FRONT DRIVER WINDOW WILL NOT OPEN. I HAD THE MASTER SWITCH REPLACED AND THE WINDOW WILL STILL NOT OPERATE. THE MASTER SWITCH IS CONSIDERABLY MORE EXPENSIVE BEING THAT IT HAS INDIVIDUAL CONTROLS TO OPERATE THE FRONT DRIVER, PASSENGER AND REAR LEFT AND RIGHT SIDE VENT WINDOWS. I HAVE READ A LOT OF ONLINE FORUMS THAT THE SAME PROBLEMS EXIST FOR A QUITE A FEW OWNERS OF DODGE GRAND CARAVANS AND CHRYSLER TOWN AND COUNTRY VANS (MADE DURING APPROX. 2000 THROUGH 2007). THE REPAIRS THAT ARE MADE AT DEALERS AND PRIVATE REPAIR SHOPS ARE EXPENSIVE AND ARE NOT CORRECTLY DIAGNOSED; BEING THAT THE SAME PROBLEM REPEATS IN RELATIVELY SHORT INTERVALS OF TIME. THE FIXES SEEM TO BE GUESS WORK AT BEST. THE REPAIRS INVOLVE NOT ONLY SWITCHES BUT, POWER WINDOW REGULATOR ASSEMBLIES. IF THE DRIVER SIDE WINDOW CAN NOT OPEN, THE DRIVER WILL HAVE TO OPEN THE DOOR IN ORDER TO PAY TOLLS OR TRANSACT BUSINESS AT DRIVE- THROUGH WINDOWS, POSING A POTENTIAL SAFETY HAZARD. I WOULD LIKE TO REQUEST THAT AN INVESTIGATION BE INITIATED FOR THE ABOVE VEHICLES, FOR THE PROBLEMS MENTIONED, AS TO WHETHER A DESIGN DEFECT CURRENTLY EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334683June 4, 2010
SERVICE BRAKES, HYDRAULIC
WE OWN A 1998 DODGE GRAND CARAVAN. WE HAD TO REPLACE THE FRONT BRAKE PADS AT 20,000 MILES. TO WHICH THE MECHANIC SAID THAT WAS ABNORMALLY SOON TO NEED NEW PADS. NOW AT 35,000 MILES THE PADS NEED TO BE REPLACED AGAIN AND IT APPEARS THE ROTORS ARE WARPED. A RECENT DISCUSSION WITH A FRIEND WHO OWNS THE SAME YEAR, MAKE AND MODEL HAS THE SAME SITUATION OF PREMATURE BRAKE PAD EROSION AND NEEDS A SECOND REPLACEMENT WITH EVEN LESS MILES THAN WE HAVE ON OUR VEHICLE. ORIGINALLY WE BELIEVED WE WERE JUST HARDER ON OUR BRAKES THAN NORMAL BUT WITH TWO REPLACEMENTS AND WARPED ROTORS WITHIN 35,000 MILES WE BELIEVE THERE'S A BIGGER ISSUE. ADDITIONALLY THERE ARE STRANGE NOISES FROM THE FRONT BRAKE AREA AND THERE'S A CONCERN THAT THERE COULD BE OTHER ISSUES. DUE TO THE IMPORTANCE OF THE BRAKING SYSTEM AND HOW QUICKLY THE 2008 GRAND CARAVAN'S ARE FAILING WE BELIEVE IT'S ONLY A MATTER OF TIME UNTIL SOMEONE IS HURT DUE TO THIS ABNORMAL CONDITION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334058June 1, 2010
LATCHES/LOCKS/LINKAGES
POWER DOOR LOCKS STOP WORKING ON DODGE GRAND CARAVAN 2005 MODEL. THIS NOW HAPPENS EVERYDAY. WHEN THIS HAPPENS IT MAY ALLOW OCCUPANTS TO BE THROWN FROM THE VEHICLE IN CASES OF ACCIDENT OR ALLOW UNWANTED PERSONS TO ENTER THE VEHICLE WITHOUT FORCED ENTRY. INITIALLY THIS COULD BE TEMPORARILY FIXED BY REMOVAL AND RE-INSERTION OF THE IOD FUSE UNDER THE HOOD. THIS PROCEDURE NOW DOES NOT WORK ANYMORE. IT IS MY UNDERSTANDING THAT THIS IS A SOFTWARE ISSUE THAT DODGE MUST FIX WITH A UPGRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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