Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10411874July 11, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE BRAKING, THE CONTACT NOTICED A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. AFTER THE REPAIRS WERE PERFORMED THE FAILURE OCCURRED A SECOND TIME. THE CONTACT HEARD A GRINDING NOISE AND NOTICED A BURNING SMELL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE REPLACED A SECOND TIME. THE FAILURE OCCURRED A THIRD TIME. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE REAR BRAKE PADS AND ROTORS WERE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10411902July 11, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2009 DODGE GRAND CARAVAN VALVE STEM FAILURE. IN NOV WE WENT OUT FOR THANKSGIVING SUPPER COME OUT AND FOUND FRONT LEFT TIRE FLAT, VALVE STEM WAS BROKEN OFF AND COULD NOT FIND CAP OR VALVE. VAN HAD ABOUT 38,000 ON IT. THIS SUNDAY PULLED BACK INTO DRIVE AND IN MATTER OF SECONDS REAR RIGHT WENT FLAT. FOUND SAME PROBLEM. WENT OVER TO CHECK LEFT REAR AND FOUND CRACK IN STEM WITHIN 1/32" BELOW CAP, I CALLED FOR NEW STEMS DEALER IS OUT OF STOCK SO THE VAN MUST SIT. I WILL HAVE TO PUT RUBBER STEMS IN AND DEAL WITH THE LIGHT SO I CAN USE THE VAN. NOW WHAT WOULD HAPPEN IF MY WIFE OR MYSELF WITH KIDS AND GRANDKIDS ARE ON A TRIP BUSY ROADS,LOTS OF TRAFFIC AND THIS WOULD HAPPEN. WHEN THESE BLOW TIRES ARE FLAT IN SECONDS. ITS MAKES ME AFRAID TO DRIVE NOING THIS COULD HAPPEN. $74.25 EACH PER STEM NOT INCLUDING LABOR. THIS IS NOT FAIR OR SHOULD NOT BE ALOAD ON VEHICLES. THANKS FOR YOUR TIME. THE VAN NOW HAS 40,449. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411905July 11, 2011
EXTERIOR LIGHTING
THE WHOE BRAKE COVER ON THE LEFT REAR FELL OF ON JULY 4TH 2009. I HAVE NOT HAD IT REPLACED YET AS I COULD NOT AFFORD IT, BUT HAVE BEEN USING RED TAPE. YESTERDAY, JULY10TH WHILE COMING OOF THE FREEWAY THE OTHER COVER FELL OFF. THIS TIME I SAW IT AND WENT BACK FOR IT. IT SEEMS THESE ARE ONLY GLUED ON. HAVE THERE BEEN OTHER COMPLAINTS OF THIS HAPPENING TO THESE VANS? IT IS SO EXPENSIVE TO REPLACE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411600July 9, 2011
AIR BAGS
AIR BAG WARNING LIGHT IS ON. HORN DOES NOT WORK. CRUISE WORKS SOMETIMES. DIAGNOSIS IS CLOCK SPRING. REVIEW OF ONLINE INFO SHOWS REPEATED CLOCK SPRING RECALLS FROM LATE 1990S TO EARLY 2000S. VEHICLE HAS LESS THAN 37,000 MILES ON IT. AIRBAG IS NON-FUNCTIONAL AT THIS TIME, AS IS HORN AND CRUISE CONTROL, HENCE A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412509July 9, 2011
SERVICE BRAKES, HYDRAULIC
VERY NOTICEABLE BRAKE PULSATION,ALL FOUR BRAKE ROTORS AND PADS REPLACED DUE TO THEIR BEING PITTED,RUSTED AND DOWN TO METAL ON METAL. SINCE OFF WARRANTY ASKED FOR GOODWILL FROM DODGE DEALER AND REPAIR DONE FOR $100. ONCE AGAIN ON 08/02/2010 THE FRONT ROTORS WERE FOUND TO BE BAD BY DEALER AND REPLACED BY DEALER UNDER WARRANTY. NOW, AS OF 07/07/2011 LEFT REAR BRAKE APPEARS TO BE STUCK IN A LOCKED ON POSITION, BRAKE IS OVERHEATING,SQUEALING AND POOR GAS MILEAGE AND CAUSING DAMAGE TO ROTOR, PAD AND CALIPER PER LOCAL MECHANIC. THIS FAILURE IS A REAL DANGER TO SOMEONE WHO DOESN'T NOTICE THE CONDITION AS IT MAY CAUSE A FIRE DUE TO EXCESSIVE HEAT, PREMATURE TIRE WEAR, LOSS OF BRAKING DUE TO FADE AND BOILING OF BRAKE FLUID. THIS CONDITION ALSO CAUSES OTHER BRAKES TO WORK HARDER CAUSING THEIR PREMATURE WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411604July 9, 2011
ELECTRICAL SYSTEM
VEHICLE SHUT OFF WHILE I WAS DRIVING IT AND NOT IT WONT START EXCEPT EVER 500 KEY TURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410984July 8, 2011
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2005 DODGE GRAND CARAVAN INTERMITTENTLY TURN OFF WHILE DRIVING. THIS HAS HAPPENED AT LEAST A DOZEN TIMES IN THE LAST YEAR OR SO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411524July 8, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DOOR LOCKS FAILED AND THE VEHICLE COULD ONLY BE LOCKED MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 76,339.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410915July 7, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THE AUTOMATIC LOCK ON THE FOB DOES NOT WORK. THE SLIDING DOORS ON THE LEFT AND RIGHT SIDE OF THE VEHICLE WILL NOT UNLOCK AFTER BEING LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PREVIOUSLY RESET THE COMPUTER WHICH WAS THE BODY CONTROL MODULE AND THE RESETTING OF TWO CODES. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER FOR A SECOND REPAIR. THE MANUFACTURER STATED THIS WAS NOT A KNOWN FAILURE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410961July 7, 2011
STRUCTURE:BODY, SUSPENSION:FRONT
STRUT TOWER HOUSING ON DRIVERS SIDE OF VEHICLE UNDER THE HOOD IS SEVERELY RUSTED. UPON TAKING THE VEHICLE TO A MECHANIC TO HAVE IT REPAIRED, I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH THIS TYPE OF VEHICLE AND HAS TO GO TO A BODY SHOP FOR REPAIR. I TOOK THE VEHICLE TO A BODY SHOP WHO INFORMED ME THAT THERE HAVE BEEN 4 OTHER CUSTOMERS COME IN WITH THE SAME ISSUE IN THE SAME PLACE ON THE SAME MODEL OF VEHICLE WITHIN THE LAST YEAR. THIS CAUSES A HUGE SAFETY CONCERN AS THIS HOUSING IS WHAT HOLDS THE STRUT IN PLACE ON THE VEHICLE. IF THE WEAKENED STRUCTURE FAILS, THE PRESSURE OF THE STRUT WILL CAUSE THE STRUT TO FLY OFF AND OUT OF THE VEHICLE WITH GREAT FORCE. THIS WILL NOT ONLY CAUSE THE SUSPENSION TO FAIL, BUT THE VELOCITY OF THE STRUT ITSELF WOULD BE A SAFETY CONCERN. DODGE HAS ENACTED RECALLS FOR THE SAME SITUATION ON EARLIER MODELS OF THE VEHICLE, BUT THE RECALLS WERE ENACTED AFTER MY VEHICLE WAS MANUFACTURED. THE COST TO REPAIR THE VEHICLE INTO SAFE OPERATING CONDITION IS $2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410655July 6, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 1996 DODGE GRAND CARAVAN. WHILE INSPECTING THE VEHICLE THE CONTACT NOTICED THE FRONT DRIVER SIDE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS INFORMED THE CONTACT THAT THERE WAS A KIT THAT COULD BE INSTALLED TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410701July 6, 2011
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TURN SIGNALS WERE DEFECTIVE AND WOULD ONLY FUNCTION INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410714July 6, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR UNDERBODY AIR CONDITIONING LINES WERE LEAKING AND WERE COMPROMISED AT THE SEAL PLATE JUNCTION, CAUSING FREON TO LEAK. THE FAILURE WAS PREVENTING THE VEHICLE FROM PRODUCING AIR CONDITIONING IN THE VEHICLE. THE MANUFACTURER AND DEALER WERE CONTACTED BUT DID NOT ASSIST THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410609July 5, 2011
ENGINE AND ENGINE COOLING:ENGINE
ON 7/2/11 I WAS HEADING SOUTH ON THE BERLIN TURNPIKE IN NEWINGTON, CT. TURNED AROUND AT THE LIGHT TO HEAD NORTH ON THE BERLIN TURNPIKE AND AS I WAS MAKING THE TURN, THE ETC & ESC LIGHTS CAME ON. THE CAR WOULD NOT MOVE MORE THAN 5 MPH. WITH ONCOMING TRAFFIC HEADING TOWARD ME AND NARROWLY BEING HIT BY ONCOMING CARS, I PUT ON MY FLASHERS AND PROCEEDED INTO THE NEAREST PARKING LOT. I TURNED THE MOTOR OFF AND BACK ON AGAIN AND THE CAR SEEMED NORMAL. I PROCEEDED HOME IMMEDIATELY WHERE I CALLED DODGE DEALER.BROUGHT THE CAR IN FOR SERVICE ON 7/2/11 AND THEY GAVE ME A LOANER. SAID THEY COULDN'T LOOK AT IT UNTIL 7/5/11. SERVICE MANAGER TOLD ME TODAY THAT THEY COULDN'T REPRODUCE THE SITUATION AND I COULD LEAVE THE CAR FOR FURTHER INSPECTION OR PICK IT UP. SINCE THIS COULD HAVE BEEN RESULTED IN A DEADLY ACCIDENT, I OPTED TO LEAVE THE CAR AND FOLLOW UP WITH LETTERS TO DODGE'S PRESIDENT AND NHTSA. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410390July 4, 2011
SERVICE BRAKES, HYDRAULIC
2009 DODGE GRAND CARAVAN 70,000 MILES HAVING PROBLEMS WITH DRAGGING REAR BRAKES AND SHORT (UNDER 20,000) MILES FOR TOP OF LINE BRAKE PADS STILL HAVEN'T FOUND A FIX FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410165July 1, 2011
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC
DRIVER SIDE REAR BRAKE CALIBER MECHANISM. I HAS THE CALIBER REPLACED IN MARCH AND HAD NEW BREAK PADS AND ROTORS INSTALLED. I DROVE ABOUT LESS THAN 3000 MILE AND HAD THE SAME THING HAPPEN AGAIN. IN THIS LAST EPISODE I HAVE PAID OUT $1300 IN JUST PARTS, NOT TO MENTION LABOR COSTS, AND TWO $100 TOW BILLS AND THE PROBLEM IS STILL NOT FIXED. I HAVE REPLACED THE ENTIRE BREAK CALIBER FULLY LOADED MECHANISM AND DROVE 20 MILES AND HAD TO HAVE THE CAR TOWED DUE TO THE BREAK CALIBER FREEZING AGAIN. THIS ISSUE IS A MAJOR SAFETY ISSUE THAT COULD CAUSE DEATH OF MYSELF MY PASSENGERS, AND OTHERS ON THE ROAD. I BOUGHT THIS CAR USED TO GET BACK AND FORTH TO WORK AND FAMILY EVENTS. I GOT THIS CAR BECAUSE OF IT SIZE AFFORDABLE FOR ME AS A SINGLE MOTHER OF THREE LIVING ON A FIXED INCOME. I THOUGHT BECAUSE IT WAS NEWER THAT I WOULD BE ABLE TO DRIVE IT FOR AWHILE BEFORE MAJOR ISSUES WOULD HAPPEN. I HAVE ONLY THIS CAR A YEAR AND HAVE NOT BEEN ABLE TO DRIVE IT MORE THAN 20 MILES BEFORE HAVING IT TOWED TO A GARAGE SINCE THIS LAST ISSUE. I HAVE HAD THE PAD AND ROTORS REPLACED TWICE BECAUSE OF IT IN THE LAST TWO WEEKS. THIS LAST TIME I HAD TO TOW IT TO MY HOME AS I CANNOT PUT ANY MORE MONEY INTO IT YET I STILL HAVE 6 YEARS OF PAYMENTS LEFT. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. IF THEY CANNOT FIX IT THAN THEY NEED TO GIVE ME A NEW VAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410146June 30, 2011
UNKNOWN OR OTHER
THE AIR CONDITIONING FOR THE VEHICLE HAS NEEDED TO BE RECHARGED OR A/C HEATER TUBE FOR THE REAR UNIT HAS BEEN CHANGED OUT BECAUSE OF CORROSION. EVERY YEAR THE A/C HAS NEEDED TO BE RECHARGED BECAUSE THERE IS NO COOLANT IN THE A/C SYSTEM. THIS HAS OCCURRED EVERY YEAR FOR THE PAST 5 YEARS. THIS CAUSES AN EXPENSE OF $70 TO $150 EVERY YEAR. THE FRONT CORE HAS BEEN REPLACED TO THE SUM AMOUNT OF AROUND $750 LAST YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409311June 29, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE
AUTOMATIC DOOR LOCKS HAVE FAILED, AND THE AUTOMATIC SLIDING DOORS HAVE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409182June 28, 2011
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED HE HEARD A WHINING NOISE COMING FROM THE FRONT WHEELS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT WHEEL BEARINGS WERE REPLACED. THE FAILURE MILEAGE WAS 42,400. . UPDATED 10/14/11 *BF. THE CONSUMER STATED HE BELIEVED THE BEARING FAILURE WAS DUE TO EXCESSIVE HEAT BUILD-UP FROM THE FRONT DISC BRAKES. UPDATED 11/07/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409250June 28, 2011
EQUIPMENT, ENGINE AND ENGINE COOLING
I DON'T KNOW MUCH ABOUT CARS- BUT GRAND CARAVANS 05 AND 06 MODELS ARE ALL HAVING REAR EVAPORATOR'S THAT ARE BREAKING DOWN. IN FACT IF YOU PUT IN "REAR EVAPORATOR" INTO GOOGLE THE FIRST LINK IS ABOUT THE GRAND CARAVAN PROBLEM. THAT'S HOW BAD IT IS. IT'S AN EXPENSIVE PART AND THEY AREN'T DOING A RECALL DUE TO BAD CRAFTSMANSHIP. I DON'T THINK THIS CONSTITUTES A SAFETY RECALL BUT AMERICAN CONSUMERS ARE GETTING CHARGED FOR SOMETHING THAT IS A KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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