Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10469320August 6, 2012
EXTERIOR LIGHTING
HEADLIGHTS SPONTANEOUSLY EXTINGUISH WHILE OPERATING THE VEHICLE ON AN INTERMITTENT BASIS. INITIAL ACTIVATION OF THE HEADLIGHT SWITCH SPORADICALLY FAILS TO ACTIVATE HEADLIGHTS, OR ACTIVATION IS DELAYED BY SEVERAL SECONDS. TOGGLING THE SWITCH WILL OCCASIONALLY RETURN FUNCTION TO THE HEADLIGHTS. THESE INCIDENTS OCCUR DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469053August 3, 2012
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
START ENGINE, PUT INTO REVERSE, THE CHECK ENGINE LIGHT AND ESC LIGHT COMES ON. ONLY SEEMS TO EFFECT VEHICLE OPERATION WHEN DRIVING DOWN ROAD AND SLOWING DOWN TO MAKE TURN OR STOP. THEN IT SORT OF JERKS OR DOWNSHIFTS ROUGHLY. BOUGHT THIS VEHICLE USED ON JULY 13, 2012. THIS HAS HAPPENED 4 TIMES ALREADY. WHEN I TOOK IT BACK FOR THEM TO CHECK IT FOR CODES, THEY SAID NOTHING SHOWED UP AND JUST RESET IT. IT HAPPENED AGAIN BEFORE I GOT HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469034August 2, 2012
SERVICE BRAKES, POWER TRAIN, WHEELS
WE PURCHASED VEHICLE WITH @ 15K MILES IN MAY 2010 - IN JANUARY 2011 AT @ 30K MILES WE HAD TO REPLACE THE BRAKES AND ROTORS THE WHOLE WAY AROUND. I SPOKE WITH 3 MECHANICS WHO 1) SAID ROTORS AT THIS LOW MILEAGE WAS UNHEARD OF AND 2) THIS WAS A KNOWN PROBLEM WITH DODGE GRAND CARAVANS. THEN, JUST 3 WEEKS AGO, AT 55513 MILES, MY LEFT FRONT AXLE / CV JOINT SNAPPED. FROM (PLENTY OF) ONLINE RESEARCH, I LEARNED 2 THINGS - 1) THIS BREAK SHOULD NOT OCCUR IN A VEHICLE SO NEW AND 2) ALL 2008 CHRYSLER / DODGE VEHICLES ARE KNOWN FOR THIS! IN FACT THERE WAS A RECALL IN 08 FOR A LOT OF VEHICLES (NOT THE CARAVAN) FOR JUST THIS! WHEN I CALLED CHRYSLER/DODGE - THEY FIRST SAID THAT THIS WASN'T A PART OF THE POWERTRAIN WARRANTY (UM, IT'S AN AXLE!!! ATTACHED TO THE DRIVE SHAFT) AND SECOND - IF I WAS THE ORIGINAL OWNER, IT'D BE COVERED, BUT SINCE I'M NOT, IT WASN'T. THIS WAS A $500 REPAIR JOB. 2 WEEKS LATER!!!!!!! AT @ 56000 MILES, I STARTED HAVING FRONT END PROBLEMS AGAIN - BACK TO THE GARAGE - THIS TIME, I'M SURPRISED WITH THE FACT THAT I NEED BRAKES AND ROTORS THE WHOLE WAY AROUND AGAIN. AND, ABS SENSORS, A NEW CALIPER AND BRAKE HOSES. NEW BRAKES - AGAIN?!?!? HERE COMES THE ONLINE RESEARCH AGAIN... I FOUND A WEBSITE (CARCOMPLAINTS.COM) THAT HAD 1027!!! ENTRIES FROM 08 GRAND CARAVAN USERS THAT HAVE HAD TO REPAIR OR REPLACE THEIR BRAKES AND ROTORS AT AN AVERAGE OF EVERY 10000 MILES - THAT IS NOT NORMAL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468840August 1, 2012
LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS STOPPED WORKING BY THE CABIN SWITCH AND THE REMOTE. I CONSIDER THIS A SAFETY HAZARD. CHRYSLER HAS A PROGRAM UPDATE FOR THIS PROBLEM BUT CHARGES TO HAVE IT INSTALLED. I UNDERSTAND THIS UPDATE WAS RELEASED IN 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468392July 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE, WHERE A CERTIFIED MECHANIC DETECTED THAT THE SERPENTINE BELT DISLODGED AND WAS RECONNECTED SECURELY. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE SERPENTINE BELT WAS REPLACED SEVEN TIMES BY AN INDEPENDENT MECHANIC AND THE PROBLEM CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468422July 31, 2012
EXTERIOR LIGHTING
THE HEADLAMPS ON MY VAN TURN THEMSELVES OFF AT RANDOM TIMES. THEY WILL TURN OFF WHILE THE VAN IS GOING DOWN THE STREET, PARKED IN THE DRIVEWAY, ANYWHERE. SOMETIMES THEY DON'T TURN ON AT ALL, INSTEAD THEY JUST FLASH SEVERAL TIMES AND THEN STAY OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468431July 31, 2012
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS
THE AIRBAG DASH LIGHTS CAME ON AND HAVE NOT SHUT OFF. AFTER RESEARCHING I FOUND THAT THERE IS A RECALL FOR THIS PROBLEM ONLY WHEN I CALL I'M TOLD THE SERVICE FOR THIS HAS ALREADY BEEN DONE. I EXPLAINED THAT IT HAD NOT, THAT I HAD NEVER TAKEN IT IN FOR THIS BEFORE. HE STATED IT HAD BEEN DONE IN 2007, YET THIS RECALL WASN'T IN EFFECT UNTIL JUNE OF 2010. I CALLED HIM OUT ON THAT AND ALL HE COULD SAY WAS THAT I DON'T QUALIFY. ACCORDING TO NHTSA CAMPAIGN ID NUMBER : 10V008000 MY CAR IS INCLUDED IN THIS RECALL. WHAT CAN I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468244July 30, 2012
EXTERIOR LIGHTING
HEADLIGHTS WILL RANDOMLY DECIDE NOT TO COME ON, OR GO OFF AFTER CAR HAS BEEN RUNNING. PARKING LIGHTS, BRAKE LIGHTS AND DIRECTIONALS CON'T TO WORK. TURNING THE LAMP SWITCH ON AND OFF A FEW TIMES DOES NOT WORK. THIS HAS HAPPEN APPROXIMATELY 4 OR 5 TIMES OVER THE LAST TWO MONTHS. MOST RECENTLY ON JUNE 29 @ 10PM, HAD BEEN DRIVING ON THE HIGHWAY WITH NO INCIDENT. OFF THE HIGHWAY STOPPED AT A CONVENIENCE STORE, AFTER TURNING CAR BACK ON AND DRIVING A FEW FEET, ON AN UNLIT ROAD THE HEADLIGHTS WENT OFF, HAD TO PULL OFF TO THE SIDE AND SHUT CAR OFF AND THEN RESTART, THIS IS THE ONLY WAY THEY SEEM TO COME BACK ON, THE SWITCH IS NOT EFFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468131July 29, 2012
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT FAILURE TO COME ON. SIDE LAMPS, TAIL LIGHTS ETC. WORKED BUT HEADLIGHTS WOULD NOT WORK EXCEPT BY HOLDING THE MULTIFUNCTION SWITCH IN THE "FLASH HIGH" POSITION. MULTIFUNCTION SWITCH HAS BEEN REPLACED TWICE AFTER SIMILAR FAILURES SINCE THE ORIGINAL PROBLEM. PROBLEM REOCCURRED 7/27/12 WITH NO WARNING. VEHICLE IS UNSAFE TO DRIVE UNLESS YOU CAN BE SURE TO BE HOME BEFORE DARK AS THE ON BOARD COMPUTER DIAGNOSTICS ARE NO HELP IN DIAGNOSING THE ISSUE SO IT'S A GAME OF RUSSIAN ROULETTE ON WHETHER THE LIGHTS WILL WORK WHEN YOU GET IN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467833July 26, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND ATTEMPTING TO AVOID A CRASH WITH ANOTHER VEHICLE, THE CONTACT CRASHED INTO A CONCRETE WALL. THE CONTACT HAD APPLIED THE BRAKES BUT STATED THAT THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER ADVISED THAT THEY NEEDED TO REPLACE THE REAR WHEEL CYLINDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE 100,000 AND THE CURRENT MILEAGE WAS 106,071.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10467707July 25, 2012
SERVICE BRAKES
WHILE DRIVING @ 35 MPH I TRIED TO APPLY MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET THE CAR STOPPED AND OFF THE ROADWAY. WHEN I LOOKED UNDER MY VAN I HAD LOST ALL BRAKE FLUID. I WAS TOWED TO A REPAIR SHOP AND INFORMED THE BRAKE LINES BURST. THIS VAN HAS BEEN IN THE FAMILY SINCE 2003. EVERY YEAR THE BRAKE LINES MUST BE REPLACED. THIS SHOULD NOT BE. THANKS TO MY EXPERTISE I WAS ABLE TO PREVENT AN ACCIDENT TODAY. WAS I LUCKY??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467085July 23, 2012
ELECTRICAL SYSTEM
HORN BLOWS, WIPERS CYCLE (FRONT AND REAR) CONTINUOUSLY, WINDSHIELD WASHER SPRAYS FLUID CONTINUOUSLY TRANSMISSION IS IN LIMP IN MODE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466747July 20, 2012
ELECTRICAL SYSTEM
ONE DAY AFTER INITIAL INCIDENT..... START CAR IN PARKING LOT, START BACKING UP. THE CAR STOPS, EVERYONE IS JERKED FORWARD, AND THE HORN STARTS BLARING/WIPERS GO CRAZY, FLUID SPEWING EVERYWHERE. AT FIRST WE THOUGHT I HAD HIT SOMEONE... BUT NOPE. PUT THE CAR INTO DRIVE- NO POWER STEERING- AND PULLED BACK INTO PARKING SPACE. TRIED TO TURN CAR OFF. IT CONTINUED TO RUN WITH KEY OUT OF IGNITION. AFTER 15 MINUTES OF IT GOING CRAZY SOME PEOPLE CAME OVER AND HELPED US DISCONNECT THE BATTERY. AFTER ABOUT A MINUTE IT FINALLY DIED. I MET A COUPLE IN THE PARKING LOT THAT ASKED IF IT WAS A 2008. IT WAS, AND THEY TOLD ME ABOUT THEIR HORROR STORY WITH THEIR VAN. AND HOW THEY HAD A LAWYER THAT FILED LEMON LAW ON IT. I WAS THRILLED. AFTER ABOUT 10 MINUTES WE CONNECTED THE BATTERY AND THE VAN CONTINUED TO GO CRAZY. FINALLY WE DECIDED TO JUST DRIVE HOME. IT WAS 9:30 AT NIGHT. DROVE HOME WITH HORN BLARING, WIPERS GOING CRAZY, NO TRANSMISSION SHIFTING AND FLUID SPEWING. JUST WAITING FOR THE POWER STEERING TO GO OUT AND HAVE VERY LITTLE CONTROL OF VEHICLE. GOT HOME AND VAN CONTINUED GOING CRAZY UNTIL HUBBY DISCONNECTED BATTERY AGAIN. LOOKED ONLINE AND FIND OUT THIS IS AN ONGOING PROBLEM WITH 2008 DODGE/CHRYSLER VANS. THE TIPM GOES BAD AND THE CAR GOES CRAZY. THIS IS GOING TO CAUSE SOMEONE TO GET INTO A SERIOUS WRECK AND KILL SOMEONE. VERY UNSAFE!! THERE NEEDS TO BE A RECALL, BUT DODGE IS HAVING PROBLEMS GETTING THE PART.... RIDICULOUS! THE DEALERSHIP I TOOK IT TO TOLD ME THEY HAD 2 2008 VANS IN THE "BACK" WAITING FOR THIS PART. THEY HAVE BEEN SITTING THERE FOR OVER 2 WEEKS AND NOONE KNOWS WHEN THEY WILL GET THE PART. SO WHAT HAPPENS? THE PEOPLE TRADE THEM IN. CONVENIENT. MAYBE THAT'S WHY THESE ARE THE MOST "POPULAR" VAN ON THE ROAD? MAKING SURE THEY GET REPEAT BUSINESS. WELL I'LL NEVER BUY ANOTHER DODGE/CHRYSLER AGAIN AND IM DEFINITELY NOT GOING TO GET BULLIED INTO BEING A REPEAT BUYER!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466834July 20, 2012
SERVICE BRAKES
WE HAVE BEEN REPLACING OUR BRAKES EVERY 4 MONTHS OUR MECHANIC SAYS THE BRAKING SYSTEM FOR THIS VAN WAS DESIGNED TOO SMALL LOVE THE VAN BUT WILL TRADE IN FOR SOMETHING MORE SAFE WE DO HAVE 4 CHILDREN IN OUR VAN DAILY AND WITH THE BRAKES WEARING OUT SO QUICKLY WE DON'T KNOW WHEN THE BRAKES ARE GONNA GO OUT NEXT...VERY DISAPPOINTED THERE HAS NOT BEEN A RECALL OF SOME SORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466246July 19, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM, AIR BAGS
2008 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO RECALL LO1, K25, J29 CONCERNING THE OCCUPANT RESTRAINT CONTROLLER *TGW THE CONSUMER HAD TO RETURN TO THE DEALER BECAUSE STEAM STARTED COMING FROM UNDER THE HOOD, AFTER THE RECALL WAS PERFORMED. *JB THE CONSUMER REFERENCED RECALL # 14V373000. THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. UPDATED 11/13/14*JB UPDATED 01/22/15.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466535July 18, 2012
ELECTRICAL SYSTEM, ENGINE
OUR 2010 DODGE GRAND CARAVAN MINIVAN, HAS BEEN FOR THE PAST 6 MONTHS BEEN STALLING SPORADICALLY. TODAY, IT CAME TO A HEAD. WE WERE 45 MINUTES NORTH OF OUR HOUSE AND HEADING HOME. 10 MINUTES OF DRIVING TO GET TO THE FREEWAY AND 20 MINUTES ON THE FREEWAY, IN THE CENTER LANE, 3 LANES WIDE, POURING OUTSIDE, IT IS 8:50PM, AND LIGHTENING OUT AS WELL. OUR MINIVAN JUST DIED ON THE FREEWAY, WITH A FAIR AMOUNT OF TRAFFIC. WE WERE ABLE TO PULL OVER QUICKLY AS THE MINIVAN SHOOK TO A HALT, WE WERE GOING 70 MILES PER HOUR. YESTERDAY, WHEN I TRIED STARTING IT DIED RIGHT AWAY, TWICE. THE DEALERSHIP KNOWS ABOUT THIS AS THEY SEE THE MINIVAN FOR THIS ABOUT EVERY MONTH, AND THEY ALWAYS SAY NOTHING COMES UP ON THE COMPUTER, NOTHING IS WRONG WITH IT. I HAVE COMPLAINED TO CHRYSLER ABOUT THIS. THEY SAY IT IS BECAUSE IT HAPPENS RIGHT AFTER WE HAVE FILLED UP WITH GAS. WELL, WE DIDN'T JUST FILL UP WITH GAS TODAY, AND HAVE ONLY A HALF TANK OF GAS, WHEN THIS HAPPENED. OUT OF THE COUNTLESS TIMES THIS HAS DIED ON US, IT HAS ONLY DIED 2 TIMES AFTER FILLING UP. THERE IS NO RHYME OR REASON WHEN THIS HAPPENS, CAN BE MORNING OR AFTERNOON, WE RARELY DRIVE IN THE EVENING. COLD OR HOT DAYS. CHRYSLER HAS SAID THAT THIS ISSUE IS RELATED TO THE NEW KEY, AND RECALLED IT, WELL WE HAVE HAD THAT CHANGED AT LEAST 3 TIMES ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465973July 17, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD NOISED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE COMPUTER, TRANSMISSION AND THE REVERSE GEAR FAILED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11,083 AND THE CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465997July 17, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PARK LAMPS DO NOT WORK. REPLACED FUSES, RELAY AND BULBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465763July 16, 2012
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR LOCKS ON SLIDING DOORS WILL NOT WORK. VAN HAS BEEN BACK TO DEALER 2 TIMES ON THIS. THIS IS A UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465833July 16, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO SHAKE AS THE CONTACT WAS DEPRESSING THE BRAKE PEDAL. THE CONTACT NOTICED THE BRAKES WOULD HESITATE TO RESPOND AND THERE WAS ALSO A BURNING SMELL PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE FRONT BRAKES, THE HUBS, THE WHEEL BEARINGS AND THE TIE ROD. AFTER THE REPAIRS THE CONTACT NOTICED THAT THE REAR BRAKES WOULD HESITATE TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THE CONTACT THAT THE BRAKE PADS AND ROTORS WOULD HAVE TO BE REPLACED DUE TO EXCESSIVE CORROSION AND PITTING. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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