Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10475162September 12, 2012
ELECTRICAL SYSTEM, ENGINE, ELECTRICAL SYSTEM:IGNITION
PRIOR TO 9/6/2012, ENGINE LIGHT CAME ON FOR WHAT THE DEALER SAID NO REASON. THEN ON 9/6/2012, VAN BROKE AND WOULD NOT START. IT APPEARED AS IF STUCK IN ALL GEARS AND I WAS TOLD THIS WAS AN ELECTRICAL PROBLEM. THERE IS A RECALL ON THIS TYPE/YEAR OF VAN FOR ELECTRICAL PROBLEMS, RECALL #11V139000;HOWEVER, NO RECALL SHOWS UP FOR MY VAN VIN #. I DON'T FEEL THIS VEHICLE IS SAFE. THE DEALER HAS HAD MY VEHICLE FOR A WEEK NOW ALONG WITH ANOTHER ONE SAME MAKE AND MODEL/YEAR THAT THEY ARE HAVING THE SAME ISSUE. THERE IS A DEFINITE PROBLEM WITH THIS MODEL VEHICLE. MY VEHICLE IS STILL NOT REPAIRED OR EXACT PROBLEM DIAGNOSED. YET, THEY EXPECT ME TO DRIVE IT AGAIN WHEN I GET IT BACK. THESE ELECTRICAL ISSUES NEED TO BE FURTHER EVALUATED. YES MY VAN WAS IN A PARKING LOT BUT THAT WAS LUCKY. PLEASE LOOK INTO THIS FURTHER. THE DEALER DON'T EVEN UNDERSTAND THE PROBLEM ON THESE 2 GRAND CARAVANS PER OUR LAST CONVERSATION WE HAD TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475014September 11, 2012
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
THERE WAS A SMELL OF HOT COOLANT ANYTIME WE WERE DRIVING. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS BAD CONNECTION ON THE HEATER HOSE ASSEMBLY AND IT WOULD BE $525 TO FIX. UPON INVESTIGATION IN THE DODGE FORUMS, THIS IS AN ISSUE THAT IS HAPPENING ON A REGULAR BASIS DUE TO THE HEATER HOSES BEING DIRECTLY ABOVE THE EXHAUST COLLECTOR AND IS CAUSING THE RUBBER TO FAIL AND THUS CAUSING COOLANT LEAKS. BEST CASE IS IT SMELLS WHEN THE COOLANT IS LEAKING ON THE EXHAUST, WORST CASE IS PEOPLE ARE GETTING STRANDED DUE TO OVERHEATING. DODGE CLAIMS THIS IS NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475044September 11, 2012
POWER TRAIN, VISIBILITY, ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
I HAVE HAD SO MANY MAJOR PROBLEMS WITH MY 2003 DODGE GRAND CARAVAN! I BOUGHT IT USED IN 2008 W/ 68K MILES. AT THAT TIME THE TRANSMISSION HAD ALREADY BEEN REPLACED. I HAD TO REPLACE THE ENTIRE POWER STEERING SYSTEM ($2000), AUTO WINDOW REGULATOR, AC BLOWER, TIRES, ALTERNATOR BELT, WATER PUMP, ETC.THE ENGINE LIGHT HAS BEEN ON FOR SOME TIME NOW AND MECHANIC SAYS MISFIRING SPARK PLUGS. WHEN SERVICED FOR PROBLEM(@ 170K MILES) DISCOVERED ORIGINAL FACTORY SP STILL IN. HORRIBLE CORROSION/BUILD UP, HAD 2 FUEL SYSTEM FLUSHES. LIGHT ON AGAIN. NEWEST & MOST DANGEROUS PROBLEMS,ON MULTIPLE OCCASIONS NOW, VAN HAS COMPLETELY TURNED OFF WHILE DRIVING, IDLING, AND PARKED. IT HAPPENS RANDOMLY AND UNEXPECTEDLY. MORE FREQUENTLY WHILE AT LOWER SPEEDS OR PARKED BUT ONCE WHILE I WAS ACTUALLY DRIVING. WHEN IT CUTS OFF THE OIL LIGHT REMAINS ILLUMINATED. THE CAR TURNS RIGHT BACK ON. 5 TIMES WHILE DRIVING 25-50MPH HAS GONE INTO CRUISE CONTROL BY ITSELF, AND I LOOSE CONTROL UNTIL IT DECIDES TO GIVE IT BACK! TODAY, FOR THE FIRST TIME, AFTER PARKING AND TURNING CAR OFF MYSELF, IT WOULD NOT RESTART. IGNITION NOT RESPONDING, NO NOISE, NOTHING. TRIED TO JUMP IT AND NOTHING, NOTICES THAT LIGHTS AND OTHER ELECTRICAL COMPONENTS NOT EFFECTED. FORTUNATELY AN OBSERVER ALSO HAPPENED TO BE A MECHANIC, HE TOOK OUT THE STARTER FUSE AND STUCK SOME WIRES IN THE SOCKET AND HAD ME TURN THE KEY, IT STARTED!!! HE SAID THAT IT SEEMS THERE IS AN IGNITION COMMUNICATION PROBLEM, A.K.A. COMPUTER PROBLEM. I HAVE 4 KIDS THAT ARE ALWAYS WITH ME AND THIS IS OUR ONLY VEHICLE. IF THE VEHICLE IS DEPENDENT ON THE COMPUTER TO FUNCTION, THEN I HAVE ZERO ROOM FOR COMMUNICATION PROBLEMS. I HAVE REVIEWED ALL OF THE COMPLAINTS FOR THIS MAKE/MODEL/YEAR, THERE ARE MULTIPLE COMPLAINTS THAT ARE SIMILAR IF NOT IDENTICAL TO MINE. I WONDER HOW MANY COMPLAINTS HAVE TO BE FILED BEFORE ACTION IS TAKEN? DOES SOMEONE HAVE TO DIE FIRST? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475057September 11, 2012
AIR BAGS, STRUCTURE:BODY, ENGINE AND ENGINE COOLING, TIRES
I WAS DRIVING ON THE HIGHWAY AT 60 MPH, HIT A LARGE (APPROX 6 FEET X 4 FEET X 4 FEET) WOODEN SHIPPING CRATE. THE CRATE EXPLODED, AND A BOARD BECAME LODGED IN THE TIRE WELL AND ENGINE COMPARTMENT. I ALSO LOST POWER THE VEHICLE - THE WRECKER DRIVER ADVISED THAT THE BOARD APPEARED TO HAVE DISCONNECTED THE COMPUTER WIRES. THE CRATE HIT ON THE FRONT DRIVER FENDER. THE AIRBAGS DID NOT DEPLOY. I WOULD THINK HITTING SOMETHING THE SIZE OF THE FRONT END OF A CAR AT 60 MPH SHOULD SET OFF THE AIR BAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10475129September 11, 2012
SERVICE BRAKES
ONLY 20K MILES AT THE TIME, THE FRONT BRAKES HAD TO BE REPLACE. THEY VIBRATE AND PULSE REAL BAD. THEY REPLACE THE BRAKES AND SIX MONTH INTO IT, THEY ARE PULSING AGAIN. THE BACK BRAKES PULSE ALSO. THE VAN HAS LESS THEN 30K AND THE BRAKES SHOULD NOT BE BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474539September 10, 2012
WHEELS, TIRES
ALMOST TO WORK IN MY 2009 DODGE GRAND CARAVAN WHICH IS APPROXIMATELY A ONE HOUR DRIVE AND LIGHT SENSOR CAME ON IN CAR. ONCE GOT TO WORK NOTICED REAR DRIVER SIDE TIRE AIR LOW. AT LUNCH TRIED TO FILL WITH AIR BUT COULD NOT BECAUSE THE WAS VALVE GOING INTO THE TIRE. TOOK TO TIRE REPAIR SHOP WHERE THEY INFORMED ME THAT TIRE SENSOR CAP WAS MISSING. THEY COULD NOT TELL ME WHY OR HOW THAT WOULD HAPPEN. THEY HAD TO REPLACE ENTIRE SENSOR AT A COST OF $130. THEN 3 DAYS LATER TIRE LIGHT CAME ON AGAIN AND THIS TIME FRONT PASSENGER TIRE WAS LOW. LOOKED AT TIRE SENSOR CAP AND NOTICE IT WAS CRACKED, CORRODED AND PIECE MISSING FROM CAP. LOOKED AT OTHER TWO CAPS AND THEY ARE BOTH CRACKED AND CORRODED. SO THAT EXPLAINS WHY FIRST CAP WAS MISSING - IT CORRODED AND FELL OFF. SO NOW REMAINING 3 SENSORS NEED TO BE REPLACED. TOOK TO DEALER BUT WAS TOLD NOT COVERED UNDER MY EXTENDED WARRANTY. SEEMS TO ME IF ALL 4 SENSOR CAPS ARE CRACKED, CORRODED AND FALLING OFF THERE IS A DEFECT AND A RECALL SHOULD BE DONE. LUCKILY I DID NOT HAVE THE AIR LEAK QUICKLY FROM THE TIRE NOR DID IT CAUSE AN ACCIDENT BUT IT EASILY COULD HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474453September 10, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT WAS TRAVELING 60 MPH WHEN THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474299September 8, 2012
VEHICLE SPEED CONTROL
WHEN WE WERE GOING 50 MPH THE ACCELERATOR STUCK DOWN TO THE GROUND WOULD NOT STOP AND WE ALMOST CRASHED IN AN INTERSECTION. WE HAD TO TURN OFF THE CAR TO SLOW DOWN. SOMETHING NEED TO BE DONE ABOUT THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474901September 8, 2012
ELECTRICAL SYSTEM
WHILE DODGE CARAVAN WAS PARK IN FRONT OF DEALERSHIP BANKSTON FORD MINI VAN CAUGHT ON FIRE. NO ONE WAS IN VEHICLE AT THE TIME EXCEPT A PET. A PAGE OVER SPEAKER INFORMED ME THAT THE VAN WAS ON FIRE. BY THE TIME I REACHED THE SCENE "FLAMES" WERE COMING UP FROM THE FLOOR OF THE DRIVERS SEAT. "THE LEFT HAND FRONT CORNER" . PERSONNEL FROM WITHIN THE DEALERSHIP RAN OUT WITH FIRE EXTINGUISHER TO PUT FIRE OUT. DAMAGE REPORTED TO INSURANCE COMPANY . VEHICLE PURCHASE ON AUG 03,2012. INCIDENT OCCURRED ON AUG 22,2012 APPROX 1:00 THAT DAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10474306September 8, 2012
ELECTRICAL SYSTEM
AUTO LOCK AND AUTO DOORS OPEN FAILED. THIS HAPPENED ABOUT A YEAR AGO TOO. RESETTING BCM MODULE BY REMOVING BATTERY LEAD FOR A FEW SECONDS FIXED PROBLEM. PROBLEM IS BACK. I CONSIDER THIS UNSAFE SINCE DOORS DO NOT AUTO LOCK ONCE VEHICLE IS IN MOTION. THIS SHOULD BE A FREE FIX BUT DEALER CHARGES. I HAVE READ REFRESHING THE COMPUTER FIXES THE PROBLEM. DEALER CHARGES WHEN IT SHOULD BE FREE SINCE THIS IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474283September 7, 2012
POWER TRAIN
THE TRANSMISSION STARTED SLAMMING INTO GEAR WHEN STARTING THE VEHICLE FROM A STOP (BOTH FORWARD AND REVERSE). ACCORDING TO THE TECHNICIAN AT THE DODGE DEALERSHIP, THERE WAS A SIGNIFICANT AMOUNT OF METAL SHAVINGS IN THE TRANSMISSION OIL PAN INDICATING THE TRANSMISSION WAS GRINDING ITSELF APART. TWO REPAIR OPTIONS WERE GIVEN - REPLACE THE TRANSMISSION ENTIRELY OR HAVE IT REBUILT AT THE DEALERSHIP. SINCE THERE WAS THE POSSIBILITY OF MORE SIGNIFICANT DAMAGE INTERNALLY, WE OPTED TO HAVE THE TRANSMISSION REPLACED TO ENSURE SAFE AND RELIABLE OPERATION IN THE FUTURE. THE VEHICLE HAS LESS THAN 50K MILES, HAS NOT BEEN DRIVEN ROUGHLY, AND IS NOT USED FOR TOWING OR HAULING HEAVY LOADS. ESSENTIALLY, THERE IS NO REASON THE TRANSMISSION SHOULD HAVE SELF-DESTRUCTED ON THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474033September 6, 2012
FUEL/PROPULSION SYSTEM
FOR A YEAR OR SO MY WIFE AND I COULD SMELL GASOLINE FUMES IN THE GARAGE AT NIGHT. I CHECKED ENGINE GAS FILLER UNDER CAR, BUT WAS UNABLE TO IDENTIFY SOURCE OF GASOLINE FUMES. FINALLY ABOUT W WEEK AGO THE SMELL OF FUMES WAS STRONGER. I LOOKED UNDER THE CAR AND NOTICED A WET SPOT ON GARAGE FLOOR. I PUT THE CAR ON JACKS CRAWLED UNDER THE CAR AND COULD SEE FUEL OOZING FROM A FITTING ON FUEL LINE THAT WAS CONNECTED TO THE TOP OF THE TANK. THIS FITTING IS SOME SORT OF QUICK DISCONNECT IN WHICH YOU CAN TURN EASILY ON THE WHITE PLASTIC FITTING ON TOP OF THE TANK. WE ARE NOW PARKING AUTO OUTSIDE FEARING THE FUMES COULD IGNITE IN THE GARAGE FROM HOT WATER HEATER. IS THERE A POSSIBLE RECALL ON THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474080September 6, 2012
ENGINE
TL* THE CONTACT OWNS A 1997 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE HIT A SMALL POTHOLE AND THE CONTACT LOST POWER STEERING. ALSO, THE VEHICLE OVERHEATED AND THE ALTERNATOR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSED THE FAILURE BUT DECIDED TO REPLACED THE SERPENTINE BELT AS A SAFETY PRECAUTION. THE FAILURE RECURRED SEVERAL TIMES MOSTLY WHEN IT RAINED OR HIT A POTHOLE. THE CONTACT STATED THAT THE SERPENTINE BELT CAME OFF SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474087September 6, 2012
EXTERIOR LIGHTING
SHOULD A VEHICLE OWNER CONTINUE TO KEEP THEIR OLDER VEHICLES THE HEADLAMPS ON MANY VEHICLES HAVE PLASTIC FACES THAT BECOME ETCHED OVER TIME MAKING IT IMPOSSIBLE TO DRIVE THE VEHICLE AT NIGHT WITHOUT PUTTING ON THE HIGH BEAMS. HENCE NIGHT DRIVING HAS BECOME HAZARDOUS FOR THESE VEHICLES AND TO OTHERS. THE KITS TO CLEAN THEM DO NOT WORK. THE ENTIRE HEADLAMP ON THE VEHICLES NEED TO BE REPLACED TO CORRECT THIS PROBLEM AND THAT COSTS HUNDREDS OF DOLLARS. IT IS NOT SO SIMPLE AS TO JUST REPLACE A PLASTIC COVER. THE VEHICLE MANUFACTURERS SHOULD REPLACE THEM FREE OF CHARGE. PLASTIC DOESN'T REMAIN CLEAR AND VISIBLE SPECIFICALLY IN THE NORTHEAST WHERE SALT AND SAND ARE APPLIED TO THE ROADS FOR WINTER DRIVING. HIGHWAY DRIVING IS HAVEC ON PLASTIC ALSO. ARE THE STATS UP FOR NIGHT DRIVING ACCIDENTS??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473932September 5, 2012
STRUCTURE:BODY, SUSPENSION
VEHICLE IS RUSTING UNDER THE PAINT AS WELL AS RUSTING QUITE QUICKLY ON THE LEAF SPRING MOUNTS AS WELL AS MOST METAL PARTS UNDER THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473990September 5, 2012
ENGINE, ELECTRICAL SYSTEM
MY 2008 DODGE GRAND CARAVAN HAS INTERMITTENT TROUBLE STARTING. THE STARTER HAS BEEN REPLACED TWICE, AND THE WIN MODULE (AND KEY) HAVE BEEN REPLACED. THE SAME ISSUE HAS BEEN OCCURRING, BUT NEVER DUPLICATES FOR THE DEALERSHIP. THEIR COMPUTER SCAN BRINGS UP NO ISSUES. THE BATTERY HAS BEEN TESTED AND IS IN GOOD CONDITION. IT DOESN'T MATTER THE TIME OF DAY, OR DRIVING CIRCUMSTANCES, THE VAN WILL NOT ALWAYS START. IT WILL HAVE ONE CLICK (AND I CAN CLOSE THE WINDOWS, TURN ON RADIO) BUT THE VAN WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473694September 4, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE POWER SPORADICALLY. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED AFTER THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS THE CENTRAL COMPUTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO LODGED A COMPLAINT FOR THE CONTACT. THE FAILURE AND THE CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473792September 4, 2012
ENGINE AND ENGINE COOLING
WE ARE A USED CAR DEALERSHIP THAT RECENTLY BOUGHT A 2008 DODGE GRAND CARAVAN WITH 118,000 MILES ON IT. A CUSTOMER WAS DRIVING THE VEHICLE WHEN THE INCIDENT OCCURRED. AFTER THE VEHICLE WAS DRIVEN APPROXIMATELY 5 MILES AND PLACED IN THEIR GARAGE, THE CUSTOMER NOTICED SOME SMOKE/STEAM COMING FROM THE VENTS. THE CUSTOMER ASSUMED IT WAS ASSOCIATED WITH THE AIR CONDITIONING AND WENT INTO THE HOUSE ONLY TO RETURN A MOMENT LATER TO CHECK ON THE VAN AND AT THAT TIME NOTICED A MASSIVE AMOUNT OF SMOKE COMING FROM THE VEHICLE. THE CUSTOMER QUICKLY BACKED THE VAN OUT OF THE GARAGE, TURNED IT OFF AND CALLED THE FIRE DEPARTMENT. BY THE TIME THE FIRE DEPARTMENT MADE THE BRIEF TRIP TO THE CUSTOMERS' HOUSE, THE VAN WAS COMPLETELY BURNT. THERE IS SOME DAMAGE TO THE SIDING ON THE HOUSE AS WELL. LUCKILY NO ONE WAS INJURED AND THE CUSTOMER WAS ABLE TO GET THE VAN OUT OF THE GARAGE. EVERYTHING IS COMPLETELY BURNT IN THE VAN-EVEN THE GLASS CURLED AND MELTED BECAUSE OF THE HEAT. CHRYSLER HAS BEEN MADE AWARE OF THE ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10473306September 2, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
OUR DOOR LOCKS STOPPED WORKING WITH BOTH THE UNLOCK BUTTON AND THE REMOTE KEY. WE CANNOT UNLOCK OUR DOORS UNLESS WE DO IT MANUALLY, AND THERE IS NOW NO WAY TO LOCK THE BACK HATCH. THERE IS ONLY ONE KEY HOLE AND THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473185August 31, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE BRAKES WERE DEPRESSED AND THE VEHICLE VIBRATED ABNORMALLY. IN ADDITION, THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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