Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10538060August 30, 2013
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VAN HAS BEEN HAVING PROBLEMS STARTING, IT MAKES A CLICKING NOISE BUT THE VAN WON'T TURN ON, YET ALL OTHER ELECTRICAL DEVICES CONTINUE TO WORK PERFECTLY. AFTER SEVERAL ATTEMPTS THE VAN WILL EVENTUALLY START, BUT OTHER TIMES WE HAVE HAD TO LEAVE IT OVERNIGHT PARKED DUE TO IT NOT STARTED AFTER TRYING FOR ALMOST AN HOUR. WE REPLACED THE BATTERY, AND THE PROBLEM PERSISTED. WE TOOK IT TO A DODGE DEALERSHIP AND THE WIN MODULE WAS REPLACED AND A NEW KEY WAS ORDERED AND REPROGRAMMED AT A COST OF ALMOST $1000! A FEW WEEKS AFTER GETTING THE VAN BACK THE PROBLEM STARTED AGAIN AND ONCE AGAIN LEFT ME (PREGNANT) AND MY 2 YOUNG CHILDREN STRANDED IN 101 DEGREE TEMPERATURE. A TECH FROM THE DEALERSHIP MET WITH US THIS MORNING TO LOOK AT THE VAN AND SUGGESTED IT MIGHT BE THE STARTER. WE CAN'T CONTINUE TO PURCHASE PARTS AND PAY FOR LABOR AND YET THE VEHICLE ISN'T WORKING AS IT SHOULD. THIS IS DANGEROUS FOR A PREGNANT WOMAN WITH A NEWBORN ON THE WAY AND TWO YOUNG CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538126August 30, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537253August 26, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE REPAIRED, IT WAS FOUND THAT THE STRUT TOWERS NEEDED TO BE REPLACED. THE STRUT TOWERS WERE UNABLE TO BE REPAIRED DUE TO EXCESSIVE RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 206,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537389August 26, 2013
AIR BAGS, ELECTRICAL SYSTEM
I PURCHASED THIS AUTO ON 8/12/2013. ACCORDING TO THE DODGE WEBSITE THE CAR HAS AN OUTSTANDING RECALL ON IT (SAFETY RECALL N44 / NHTSA 13V-283 REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE). I SPECIFICALLY ASKED THE DEALER WHEN I BOUGHT THE CAR IF THERE WERE ANY RECALLS ON IT AND WAS TOLD "NO." NOW I LEARN THAT NOT ONLY DOES IT HAVE AN OPEN RECALL ON IT, BUT ALSO THAT CHRYSLER ANNOUNCED OVER A MONTH BEFORE MY PURCHASE DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537125August 25, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER, POWER TRAIN
WHEN MY WIFE WAS DRIVING ON THE HIGHWAY AT 70 MPH, WITH MY CHILD. THE CAR DIED. WIFE ROLLED TO SIDE OF THE ROAD AND ATTEMPTED TO START IT AGAIN. THE CAR STARTED AND PROMPTLY DIED AGAIN BUT WIPERS WERE GOING AT FULL SPEED ALONG WITH THE WINDSHIELD WASHER FLUID PUMPING OUT, AND THE HORNS AND LIGHTS TURNING ON AND OFF, SHE REMOVED THE KEY AND IT CONTINUED. SHE HAD ALREADY CALLED ME AND BY THE TIME I GOT THERE (APPROX 15 MIN) IT HAD SHUT ITSELF OFF. I TRIED TO RESTART IT WITH THE SAME PROBLEMS AS MENTIONED BEFORE. I OPENED THE HOOD AND THERE WAS A LOT OF NOISE COMING FROM THE RELAY BOX ( TIPM ), I UNHOOKED THE BATTERY, AND THE PROBLEM "SELF RESOLVED" FIRED UP CAR AND DROVE IT THE 15 MILES HOME. AFTER LOOKING UP PROBLEM ON LINE, HAVE FOUND THAT THIS IS A ONGOING ISSUE AND THAT THE REPAIR PART IS BACK ORDERED NATIONALLY, TELLS ME THAT THIS IS AN ONGOING ISSUE, CHRYSLER DOES KNOW ABOUT BUT HAS NOT DONE ANYTHING ABOUT IT. THIS IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537167August 25, 2013
WHEELS, TIRES
ON JULY 2, 2013 THE TIRE PRESSURE LIGHT WENT ON. I WENT TO PUT AIR IN THE DRIVER'S SIDE FRONT TIRE. THE VALVE STEM BROKE OFF RESULTING IN A FLAT TIRE. I HAD THE VALVE STEM REPLACED AT A COST OF $140.00. ON AUGUST 20, 2013 THE LIGHT CAME BACK ON AGAIN. I TOOK IT BACK TO GOOD YEAR. THEY TOLD ME THE TWO VALVE STEMS ON THE PASSENGER WHEELS, FRONT/BACK WERE VERY CORRODED. THEY DID MANAGE TO FILL BOTH TIRES FOR ME. THE LIGHT WENT OFF. TWO DAYS LATER, THE LIGHT CAME ON AGAIN. I WENT TO FILL THE TIRES AND THE ONE VALVE STEM BROKE OFF, ANOTHER FLAT TIRE! PUT ON THE SPARE, DROVE HOME, CALLED AROUND AND HAD TO TAKE IT IN TO BE FIXED AGAIN. $700 LATER, 4 NEW TIRES, ANOTHER TPMS REPLACED, AND AN ALIGNMENT. TWO VALVE STEM ARE STILL IFFY, BUT THEY SAID THEY SEALED OKAY........ I AM NERVOUS ABOUT ALLOWING MY WIFE AND THREE SMALL CHILDREN TO RIDE IN THIS CAR WITH TWO MORE CORRODED VALVE STEMS. WHO KNOWS IF THEY WILL POP OFF AND CAUSE AN ACCIDENT. I'M SEEING OTHER PEOPLE HAVE HAD THE SAME PROBLEMS. I BELIEVE A RECALL SHOULD BE MADE TO HAVE THIS PROBLEM CORRECTED. ~THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536750August 22, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
I PUSHED THE BUTTON TO OPEN THE SLIDING DOORS AND THERE HAVE BEEN SO MANY TIMES WHEN THE DOOR WILL CLOSE WITHOUT HAVING BEEN TOLD TO. TYPICALLY, THE SENSOR WILL CATCH WHEN THERE IS A HAND OR A CHILD PUSHING IT BACK OPEN, BUT THERE HAVE BEEN OCCASIONS, LIKE TODAY THAT IT STARTED TO OPEN, THEN ABOUT 18 INCHES AFTER IT HAD BEGUN OPENING THAT IT REVERSES AND CLOSES AND DOES NOT HAVE THE SENSOR KICK IN. TODAY THE DOOR SLAMMED INTO MY LEFT SHOULDER. I HAD TO USE ALL MY STRENGTH TO PUSH IT OFF MY SHOULDER AND TO OVERRIDE THE MOTOR TO GET IT TO OPEN. I AM SO GRATEFUL MY 2 YEAR OLD WAS STILL ON THE SHIPPING CART BECAUSE THAT WOULD HAVE CRUSHED HIS HAND IF HE WASN'T ABLE TO GET OUT OF THE WAY. MOST TIMES IT IS THE PASSENGER SIDE SIDING DOOR THAT DOES THIS. LAST WEEK WAS THE FIRST TIME THAT THE DRIVERS SIDE DOOR DID THE SAME THING, WHICH PINNED MY WRIST BETWEEN THE DOOR AND THE FRAME, AND TRIED TO CLOSE ON IT TWICE. I AM PERSONALLY AFRAID THAT ONE OF THESE TIMES THE DOOR IS GOING TO FORCEFULLY CLOSE AND CAUSE SOME SEVERE DAMAGE TO ONE OF MY CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536828August 22, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY WIFE AND I WERE DRIVING DOWN THE ROAD, WHEN THE VAN STARTED TO LOCK AND UNLOCK THE DOORS. THE NEXT TIME THIS HAPPENED MY THREE KIDS WERE IN THE VAN AND IT WAS 85 DEGREES OUT AND THE ONLY WAY WE GOT IN WAS TO TALK MY SON INTO TRYING TO UNBUCKLE HIS CAR SEAT.WE HAVE ALSO HAD A PROBLEM WITH THE AC NOT WORKING WITCH IS GREAT WHEN IT IS SOO HUMID OUT. THE DOORS STILL CONTINUE TO LOCK AND UNLOCK BY THEMSELVES AT LEAST ONCE A WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536302August 20, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP HOUSING WAS FRACTURED AND LEAKING FUEL ONTO THE EXHAUST SYSTEM. THE FUEL PUMP WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 158,275. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536298August 20, 2013
ELECTRICAL SYSTEM
I WAS DRIVING TO WORK ON TUESDAY AUGUST 13, 2013 DOING ABOUT 60MPH, SUDDENLY MY WINDSHIELD WIPERS CAME ON, THE HORN STARTED BLARING, DASHBOARD GAUGES STOPPED WORKING (THEN STARTED GOING CRAZY) AND THE ENGINE TURNED OFF. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, I TURNED OFF THE IGNITION REMOVED THE KEY BUT THE NOTHING IN THE VAN WOULD NOT TURN OFF. THE WIPERS WERE ON, THE HORN WAS BLARING AND THE DASH GAUGES WERE STILL GOING CRAZY. THIS CONTINUED FOR ABOUT 6 TO 8 MINUTES BEFORE EVERYTHING JUST STOPPED. AFTER ABOUT 3 MINUTES I WAS ABLE TO START THE VAN AND CONTINUE TO WORK WITHOUT ISSUE. I CALLED THE DEALERSHIP AND TOLD THEM THE PROBLEM (IT WAS IN THAT SHOP FOR SIMILAR PROBLEM 2 WEEKS EARLIER) I DROPPED IT OFF AT THE DEALER THE SAME DAY AND AS OF TODAY THEY IT IS STILL THERE (THEY CANNOT DUPLICATE THE PROBLEM?..) I'VE RESEARCHED THE PROBLEM ONLINE AND I AM APPARENTLY 1 OF HUNDREDS WITH THE SAME ISSUE WITH 2008 GRAND CARAVANS. IT IS A FAULTY TIPM MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535928August 18, 2013
ELECTRICAL SYSTEM, ENGINE, STEERING
VEHICLE QUITS WHILE DRIVING IN THE RAIN AND LOSES ABILITY TO STEER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535865August 17, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
THE DAY I PICKED UP THIS NEW 2013 DODGE GRAND CARAVAN SE/AVP (6-8-13) I NOTICED A NOISE UPON DECELERATION, JUST BEFORE STOPPING; AND ALSO WHEN ON A NEIGHBORHOOD STREET AND GOING 15 TO 20 MPH. AS BEST I CAN DESCRIBE IT, IT SOUNDS LIKE A TURKEY CALL COMING FROM THE AREA IN FRONT OF THE DRIVER. IF CAR IS SHIFTED INTO NEUTRAL THE NOISE STOPS. DROVE CAR FOR 500 MILES HOPING NOISE WOULD STOP, THEN BROUGHT IT TO DEALER. DEALER CALLS IT A "FLUTTER" CALL IT WHAT YOU WANT, THEY CHECKED EVERYTHING OVER UNDER THE HOOD AND COULD NOT FIND ANYTHING. THEY SAID THEY WOULD REFER IT TO CHRYSLER. I FILED A COMPLAINT WITH CHRYSLER. SINCE THE FIRST TIME, CAR HAS BEEN BACK TO DEALER TWO MORE TIMES. LAST TIME CHRYSLER TOLD THEM TO REPLACE THE THROTTLE BODY. THIS DID NOT WORK. SO NOW THEY ARE JUST GUESSING. I ASKED CHRYSLER TO SEND A FACTORY MAN TO CHECK IT OUT, THEY SAID THEY CAN'T DO THAT, THEY HAVE TO WORK WITH THE DEALER. I'VE ASKED THEM FOR A "LONER" CAR BUT THEY REFUSED SAYING MY CAR IS STILL DRIVABLE. DEALER SAYS THEY CAN DO NOTHING MORE UNTIL THEY HEAR FROM CHRYSLER. I BOUGHT THIS VAN TO TAKE THINGS TO VIRGINIA THIS SUMMER AND TO FLORIDA THIS WINTER. I HAVE NO CONFIDENCE IN IT FOR A LONG TRIP. I CANCELLED MY VIRGINIA TRIP AND LOST A NIGHT'S DEPOSIT ON A HOTEL ROOM. I ASKED THEM TO TAKE THE CAR BACK AND GIVE ME ANOTHER ONE, AND OF COURSE THEY SAID NO. THIS IS PROBABLY GOING TO END UP VIA THE LEMON LAW IN COURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535682August 16, 2013
STEERING
ON GOING PROBLEM, WITH MYSELF AND PREVIOUS OWNERS. NEVER ADDRESSED BY CHRYSLER AND NO RECALL EVER DONE. WHEN DRIVING ON WET ROADS THE SERPENTINE BELT COMES OFF LEAVING YOU WITH NO POWER STEERING AND LOSS OF CONTROL IF GOING AT NORMAL SPEEDS AND ON A CURVE. IT IS A WELL KNOW PROBLEM AND HAS NOT BEEN ADDRESSED BY CHRYSLER. THEY JUST SAY THERE HAS NEVER BEEN A RECALL AND REFUSE TO FIX THE PROBLEM. THE PROBLEM IS SO PREVALENT THAT GATES HAS MADE A REPLACEMENT PULLEY AND BELT TO FIX IT, BUT IT COSTS ABOUT $120.00 AND CHRYSLER SHOULD PAY FOR THE FIX AND INSTALLATION. WHY HAS THIS NOT BEEN TAKEN CARE OF? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10535691August 16, 2013
ENGINE, ELECTRICAL SYSTEM
GOING HIGH SPEED, ENGINE SUDDENLY STOPS, ALL LIGHTS ON DASH LIGHT UP, POWER STEERING DOES NOT FUNCTION. THIS HAPPENED (3) TIMES LAST YEAR. I WAS FORTUNATE ENOUGH TO BE ABLE TO PULL OVER ON THE PA TURNPIKE BUT WAS IN DANGER OF BEING HIT AS I WAS TRAVELING IN THE LEFT LANE. CAR WOULD NOT RESTART. WAITED 20 MINUTES AND CAR DID INITIALLY RESTART. HOWEVER, WHEN IT RESTARTED, ONCE DRIVEN, IT WOULD NOT SHIFT GEARS--IT WAS STUCK IN 1ST. (AUTOMATIC TRANSMISSION) PULLED OVER AGAIN. WAITED 10 MINUTES, STARTED DRIVING, AND CAR FUNCTIONED BUT "CHECK ENGINE LIGHT" WAS ON. CAR WAS TAKEN TO DEALER IMMEDIATELY. THEY INITIALLY BLAMED THE FOB, WHICH I REPLACED. WHEN THIS INCIDENT HAPPENED AGAIN A FEW MONTHS LATER, IT WAS AGAIN TAKEN TO DEALER AND SINCE THEY COULD NOT REPLICATE THE PROBLEM, THEY SAID THEY COULD NOT FIX IT. IN JULY OF THIS YEAR, STARTED THIS BEHAVIOR AGAIN BUT NOW WOULD NOT RESTART AFTER THE ENGINE CUT OFF. (AGAIN TRAVELING HIGH SPEED) THEN THE ENGINE CUT OFF A DAY LATER WHILE ONLY GOING 40 MILES AN HOUR. TOOK CAR TO THE DEALER AGAIN AND THEY CHANGED THE WIN MODULE. (BUT TELL ME THAT ALL THREE ELECTRICAL SYSTEM ARE REGISTERING ERRORS) I PAID TO REPLACE WIN MODULE, HAD CAR FOR 1 WEEK, WENT TO START IT AND THERE WAS NO RESPONSE. HAD CAR TOWED TO DEALERSHIP. REPLACED STARTER RELAY. PICKED CAR UP ON A WEDNESDAY AND ON THURSDAY, ENGINE SHUT DOWN ON ME WHILE DOING 20 MPH. AGAIN, WOULD NOT RESTART. CAR CURRENTLY AT DEALERSHIP BUT THEY CLAIM THEY HAVE NO IDEA WHAT'S WRONG. THIS IS A HAZARD!! I FEEL I AM GOING TO DIE IN THIS CAR BECAUSE SOMEONE IS GOING TO RUN INTO ME AT HIGH SPEED WHEN I DON'T HAVE A ENGINE TO GET OUT OF THE WAY. MY YOUNG KIDS ARE CONSTANTLY IN THIS CAR. DEALERSHIP THROWS UP THEIR HANDS AND SAYS "I DON'T KNOW OR CARE IF YOU DIE IN THIS VEHICLE WE SIMPLY CAN'T FIX THE PROBLEM" I AM STILL PAYING THIS CAR OFF AND CAN'T AFFORD ANOTHER CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535482August 15, 2013
ELECTRICAL SYSTEM
THE VEHICLE'S REAR A/C WORKS ONLY ONCE IN A WHILE. IT IS ONLY 3 YEARS OLD AND WE ARE RUNNING INTO THESE PROBLEMS. ONCE IN A WHILE WE ARE DRIVING DOWN THE ROAD THE HOLE CENTER CONSOLE SHUTS DOWN. LIGHTS, A/C, INSTRUMENT PANEL SHUT STOPS BUT THE CAR STILL RUNS. I HAVE CONTACTED THE DEALERSHIP ABOUT PROBLEM BUT THE SAY WE MUST PAY AT LEAST $200 JUST TO HAVE IT LOOKED AT. THE CAR IS ONLY 3 YEARS OLD AND IT SEEMS WE ARE RUNNING INTO ONE ISSUE AFTER ANOTHER. I BELIEVE THE A/C IS A SAFETY ISSUE DUE TO THE FACT IT WORKS SOMETIMES BUT NOT ALWAYS. IT IS SOMETHING ELECTRICAL BUT DODGE WONT OWN UP TO THE DESIGN FLAWS. THE SAME THING WITH THE CENTER CONSOLE/ INSTRUMENT PANEL. WHAT HAPPENS WHEN IM GOING DOWN THE HIGHWAY AND I DON'T KNOW MY SPEED OR ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535505August 15, 2013
STEERING, SUSPENSION
LEFT STRUT TOWER COMPLETELY RUSTED OUT. MAJOR SAFETY PROBLEM THAT CHRYSLER KNOWS ABOUT AND SHOULD B RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535508August 15, 2013
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS JUST STARTING DRIVING AFTER BEING AT A STOP. I USED THE WINDOW CONTROL THAT AUTOMATICALLY ROLLS THE WINDOW COMPLETELY UP. WHEN THE WINDOW REACHED THE TOP, THERE WAS A LOUD POPPING NOISE. AFTER THAT, THE WINDOW STARTED SLOWLY SLIDING DOWN ON IT'S OWN. MY HUSBAND DISASSEMBLED THE DOOR AND REPLACED THE WINDOW REGULATOR. SINCE THAT TIME (10 MONTHS AGO), THE SAME THING HAS HAPPENED A TOTAL OF 3 TIMES. THE BELIEF IS THAT IT IS AN ELECTRICAL PROBLEM, MAKING THE COMPUTER SYSTEM THINK THAT THE WINDOW ISN'T UP ALL THE WAY (POSSIBLY A SENSOR NOT DETECTING THAT THE WINDOW IS COMPLETELY UP). THE SYSTEM THEN KEEPS TRYING TO ROLL THE WINDOW UP MORE, SNAPPING THE CABLES CONNECTED TO THE REGULATOR. NOT ONLY IS THIS A NUISANCE, IT IS AN EXPENSIVE FIX. IT IS ALSO VERY DISTRACTING WHILE DRIVING AND COULD CAUSE AN ACCIDENT DUE TO THE LOUD NOISE WHEN IT BREAKS, AS WELL AS TRYING TO KEEP YOUR WINDOW FROM FALLING INTO YOUR DOOR WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535060August 13, 2013
ELECTRICAL SYSTEM
OUR GRAND CARAVAN IS EXPERIENCING THE SAME ELECTRICAL PROBLEM THAT THE 09 RAM TRUCKS AND 09 JOURNEY'S EXPERIENCED. OUR DRIVER DOOR CONTROLS FOR THE MIRRORS, THE DRIVER AND PASSENGER WINDOWS, DOOR LOCKS, AND WINDOW LOCKS ARE NOT WORKING. I CONTACTED OUR LOCAL DODGE DEALER WHO TOLD ME THAT OUR VEHICLE WAS NOT PART OF THE RECALL. GIVEN THAT THE RAM AND THE JOURNEY HAD THE EXACT SAME PROBLEM I WOULD LIKE TO KNOW IF THE CARAVAN CAN BE ADDED TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534816August 12, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING 30 MPH, THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE ALSO BEGAN TO ACCELERATE WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE APPROXIMATE CURRENT MILEAGE WAS 13,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534982August 12, 2013
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT RENTED A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE PASSENGER WAS LEANING INTO THE REAR PASSENGER'S SIDE OF THE VEHICLE THE SLIDING DOOR ERRONEOUSLY CLOSED AND STRUCK HER IN THE HEAD AND KNOCKED HER TO THE GROUND. THE PASSENGER SUSTAINED A CLOSED HEAD INJURY, WHICH REQUIRED MEDICAL CARE, INCLUDING A CAT SCAN. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 09/18/13*LJ THE DEALER WAS UNABLE TO REPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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