Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10549230October 23, 2013
SERVICE BRAKES
HEAVY VIBRATION COMING FROM FRONT BRAKES WHEN BRAKING FROM HIGHWAY SPEED. SQUEALING IN REAR BRAKES ALSO. HAD TO REPLACE ALL 4 ROTORS AND ALL PADS. WE ARE NOW AT 95,000 MILES AND CURRENTLY ON THE 4TH SET OF ROTORS AND PADS BOTH FRONT AND REAR FOR THE SAME PROBLEMS EVERY TIME. EACH SET OF ROTORS AND PADS ONLY LASTED ABOUT 20,000 MILES. EACH TIME THE PROBLEM HAPPENED WE TOOK IT TO THE DODGE DEALER AND WERE TOLD ALL 4 ROTORS NEEDED REPLACEMENT AS WELL AS ALL PADS AT ALL 4 CORNERS. THE VERY FIRST SET WAS REPLACED FREE OF CHARGE FOR SOME REASON, BUT EVERY SET OF ROTORS AND PADS AFTER THAT WAS OUT OF POCKET COST FOR ME. THIS IS EXCESSIVE AT BEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548904October 22, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
SITTING IDLE AT A STOP LIGHT AND MY VAN STALLED. WHILE I TRIED TO START IT AGAIN, IT BEGAN TO ACCELERATE ON ITS OWN. IT WILL STALL WHILE DRIVING AND LOSE ALL POWER AND THE STEERING/ BRAKES GET HARD. IT WILL BEGIN TO ACCELERATE ON ITS OWN WHILE THE BRAKE IS PUSHED. I HAD IT DIAGNOSED YESTERDAY AND IT IS A MELTED WIRING FUEL RAIL HARNESS THAT WAS PLACED RIGHT ABOVE THE EXHAUST MANIFOLD. IT CAN MELT AND CATCH FIRE. THIS IS A KNOWN PROBLEM WITH THIS YEAR AND MODEL. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548986October 22, 2013
LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCKS FOR THE DRIVER, PASSENGER AND TWO SIDE SLIDER DOORS ON MY VAN STOPPED WORKING. THE INSIDE DOOR TOGGLE SWITCH DOES NOT WORK AT ALL. THE KEY FOB LOCKING SYSTEM DOES NOT WORK TO LOCK THESE 4 DOORS. THE KEY FOB LOCK MECHANISM WILL LOCK THE REAR DOOR HATCH ONLY. I HAVE THE CAR AT THE DEALER TODAY FOR REPAIRS. FROM INTERNET SEARCHES, IT APPEARS THAT THE COMPANY HAS TO DO A FLASH UPDATE ON THE BCM, THEY ARE AWARE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548590October 20, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE 05 GRAND CARAVAN THAT I HAVE HAS THE LOCK ISSUE THE BUTTONS INSIDE NOR THE KEY FOB WILL UNLOCK OR LOCK THE VEHICLE. SO IF I WERE IN A EMERGENCY SITUATION AND I NEED TO LOCK OR UNLOCK MY DOORS I WOULD NOT BE ABLE TO IN TIME THEREFORE I THINK THIS IS A HUGE SAFETY ISSUE. MY FATHER IN LAW IS HAVING THE SAME ISSUE WITH HIS 05 TOWN AND COUNTRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548540October 19, 2013
FUEL SYSTEM, GASOLINE
EVERYTIME I FUEL MY DGC, AFTER I START UP, THE ENGINE WILL SPUTTER AND STALL OUT, EVEN OUT IN TRAFFIC. I HAVE PUT IT IN PARK, RESTART (IT RESTARTS ROUGH), AND THEN REV THE ENGINE A FEW TIMES TO WORK OUT SPUTTERS AND ROUGHNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545900October 17, 2013
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2009 GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO REAR BRAKE PADS ISSUE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED ON JUNE 29, 2009, THE CHECK ENGINE LIGHT ILLUMINATED, DUE TO AN EVAPORATIVE EMISSIONS LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A 23 POINT INSPECTION WAS PERFORMED. AN INSPECTION REVEALED THE REAR BRAKES WERE WORN DOWN TO 3MM AND WERE STICKING. THE DEALER INFORMED THE CONSUMER THE REAR BRAKE PADS STICKING TO THE CALIPER BRACKETS WAS HIS FAULT. THE CONSUMER BELIEVED THE PROBLEM WAS DUE TO A MANUFACTURING DEFECT. THE CONSUMER STATED SINCE CHRYSLER PAID FOR THE REPLACEMENT OF THE BRACKETS, HE BELIEVED THEY WERE ADMITTING FAULT. THE BRACKETS CAUSED THE PADS TO STICK, WEARING THEM DOWN AND MAKING THE ROTORS TOO THIN TO BE RESURFACED. THE CONSUMER IS SEEKING REIMBURSEMENT OF $ 507.73
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548275October 17, 2013
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE LOW PRESSURE INDICATOR LIGHT CAME ON AND WHEN I STOPPED TO PUT AIR IN IT THE CAP CAME OFF WITH HALF OF THE VALVE STEM AND THE INSIDE PIECE FLEW OUT AS TIRE DEFLATED. I HAD PREVIOUSLY ASKED THE DEALER TO CHECK AND AIR UP THE TIRES AS THE INDICATOR LIGHT HAD COME ON PREVIOUSLY...WITH IN 45 DAYS. THANKFULLY THIS HAPPENED SITTING STILL. I HAVE THE PARTS AND THE ALUMINUM VALVE SHOWS METAL OXIDATION. THESE ARE HAZARDOUS. I WANTED TO SWITCH TO RUBBER VALVES AND TIRES PLUS SAID IT WAS FEDERALLY MANDATED THAT I COULD NOT AND THEY WOULD LOSE THEIR JOB AND $10K FINE. THE DODGE DEALER WANTED TO $208 TO REPLACE IT. MY PAYMENTS ARE ONLY $244.50...IN THE "OLD DAYS" A RUBBER STEM WAS $1.75 AND COULD MOUNT IT MYSELF AT THE GAS STATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547943October 15, 2013
ELECTRICAL SYSTEM
VAN TRAVELING AT 70 MPH AND THE HORN GOES OFF. PULLED OVER TO THE SIDE OF THE ROAD, TURNED IGNITION OFF AND ON, HORN STILL ACTIVATED. HAD TO PULL TWO FUSES FOR HORN. 8 HOURS LATER, TRIED TO RE-INSTALL FUSES, HORN STILL ACTIVATED. THREE DAYS LATER; HORN IS STILL NOT IN OPERATION. NUMEROUS COMPLAINTS HAVE BEEN MADE WITHOUT RESOLVE. THE TIPM IS ON BACK ORDER AND THAT IS THE PART THAT NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547850October 14, 2013
FUEL/PROPULSION SYSTEM
MY VAN LEFT SMALL FUEL MARKS IN DRIVEWAY, I INVESTIGATED IT PHYSICALLY AND FOUND FUEL TO BE LEAKING BY FUEL PUMP HOUSING NEAR A FUEL LINE, I ASSUMED IT WAS LEAKING FROM THE O-RINGS ON QUICK DISCONNECT LINE. I REPLACED O-RINGS AND THE PROBLEM STILL EXISTS. I GOOGLED THE ISSUE AND TO MY SURPRISE THERE ARE MANY SIMILAR ISSUES, PEOPLE EXPLAINING HOW THEIR VEHICLES WHERE LEAKING IN THE SAME LOCATION. AFTER BROWSING I FOUND A WEBSITE WHERE THERE WAS A PICTURE SHOWING FRACTURES ON THE HOUSING NEAR THE FUEL LINE THAT I HAD WORKED ON. SURE ENOUGH I RECHECKED MY VEHICLE AND THERE WERE THE FRACTURES. LEAKING FUEL. I JUST WANTED TO POST THIS ON THIS WEBSITE TO INFORM OTHER OWNERS, THAT IF THEY SMELL FUEL FROM THEIR VAN, THEY SHOULD GET THIS ISSUE CHECKED ASAP. THIS IS A REAL HAZARD, AND COULD BE REALLY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547697October 12, 2013
ENGINE
PLASTIC Y ADAPTER THAT CONNECTS THE TWO HEATER CORE HOSES BEGAN LEAKING AS A DRIP ONTO THE EXHAUST. THE LEAK WAS SO SLIGHT AND RANDOM THAT IT WAS TOUGH TO LOCATE. HOWEVER YOU COULD SMELL THE ANTIFREEZE AS IT BURNS OFF BECAUSE IT COMES DIRECTLY INTO THE CAB. I HAVE READ THAT CHRYSLER IS NOT RECALLING THIS DUE TO IT NOT BEING A SAFETY ISSUE. I TEND TO DISAGREE WITH THIS AS INHALING ANTIFREEZE CAN OVERTIME CAN BE HARMFUL AS INGESTING IT IS. AND SINCE THIS IS TYPICALLY A FAMILY VEHICLE COULD AFFECT YOUNGER CHILDREN GREATER SUCH AS MY 14 MONTH OLD AND THREE OLDER CHILDREN UNDER THE AGE OF 11. CHRYSLER WILL FIX THIS AT THE DEALER FOR A WHOPPING $350 AND TO BUY THE PART ALONE TO DYI IS $140. THIS IS RIDICULOUS AS IT CAN BE REPLACED WITH $10 WORTH OF PARTS FROM LOCAL AUTO PARTS STORE. SO NOT ONLY IS THERE A PROBLEM THAT SHOULD BE RECALLED DUE TO THE SAFETY RISK, BUT CHRYSLER IS CHARGING WAY TOO MUCH FOR THE REPAIR. I LOVE THIS VAN, BUT HOPE THIS IS THE WORST THING I HAVE TO DEAL WITH GOING FORWARD. BOUGHT THE VEHICLE NEW, HAD ALL RECALLS DONE TO DATE AND PLAN TO KEEP THIS VEHICLE FOR THE NEXT TEN YEARS. THANKS FOR HEARING ME OUT AND FOR YOUR TIME! PLEASE LOOK AT THIS AND REQUIRE CHRYSLER TO RECALL TO HELP OUT ALL OF THE PEOPLE WHO WILL HAVE THIS PROBLEM GOING FORWARD AND WILL GO BROKE FIXING THIS $5 PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547639October 11, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, HE ATTEMPTED TO DECELERATE BY ENGAGING THE BRAKES HOWEVER, THE SPEED CONTINUED TO INCREASE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A BRAKE AND ACCELERATOR INCOMPATIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,731.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547688October 11, 2013
ELECTRICAL SYSTEM, ENGINE, STEERING
AS I WAS DRIVING MY 2005 DODGE GRAND CARAVAN, THE DASHBOARD FLICKERED AND THEN THE CAR SHUT DOWN. POWER STEERING WAS DISABLED BUT I WAS LUCKILY ABLE TO DRIFT IT TO THE SIDE OF THE ROAD. AFTER RESEARCHING ONLINE, IT SEEMS THIS ELECTRICAL SHUT DOWN IS ONGOING AND PROBLEMATIC FOR THIS YEAR AND MAKE. I HAD LITTLE CHILDREN IN THE CAR AND WITHOUT WARNING THE CAR DIES. THIS NEEDS TO BE A RECALL AS IT POSES SERIOUS SAFETY CONCERNS FOR THE DRIVER OF THE VEHICLE AND CARS AROUND IT. HAD I BEEN ON THE HIGHWAY, I WOULD NOT BE ABLE TO TELL YOU ABOUT THIS INCIDENT. WHEN I BROUGHT THE VEHICLE IN TO THE DEALER, I WAS TOLD IT NEEDED AN ELECTRICAL SYSTEM SOFTWARE UPDATE OTHERWISE IT WILL GET PROGRESSIVELY WORSE. THE DEALER ALSO EXPLAINED THAT THE OTHER ELECTRICAL ISSUES THAT I HAVE BEEN HAVING - TAIL LIGHTS BURNING OUT, SLIDING DOORS OPENING/CLOSING, WINDOW NOT GOING DOWN, POWER LOCKS LOCKING AND UNLOCKING) WERE ALSO A PART OF THIS SOFTWARE UPDATE. YET, IT IS NOT A RECALL BECAUSE IT IS NOT CONSIDERED A SAFETY ISSUE. I AM APPALLED THAT WE HAVE TO PAY FOR THIS SOFTWARE UPDATE, THAT DODGE AND THE NHTSA HAVE BEEN AWARE OF THIS ISSUE AND THAT IS NOT CONSIDERED A SAFETY CONCERN. RECALL THIS MAKE AND MODEL FOR THIS ISSUE IMMEDIATELY. THE CAR DYING IN THE ROAD IS A MAJOR CONCERN. THE DOORS CLOSING WITHOUT NOTICE COULD HAVE KILLED MY FOUR YEAR OLD, INSTEAD I THREW MY BODY IN THE MIDDLE TO PROTECT HER. PLEASE, PLEASE, PLEASE RECALL THIS TO SAVE LIVES. THERE ARE SO MANY OF THIS MAKE AND MODEL CAR ON THE ROAD WITH LITTLE CHILDREN INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547577October 10, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOOR LOCKS STOPPED WORKING, NO ONE FUSE TO CHANGE FOR IT, DIFFERENT FORUMS SAYS TO UNHOOK BATTERY CABLE AND FUSES TO RESTORE POWER TO DOOR LOCKS, THIS WORKED FOR ABOUT 3 DAYS, DOOR LOCKS ARE NOT WORKING AGAIN. OVER IT!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547219October 8, 2013
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO HIS REAR, CAUSING HIM TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DRIVER'S SIDE SEAT BELT FAILED TO RESTRAIN THE CONTACT. THE AIR BAGS ALSO FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NEITHER REPAIRED NOR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10546699October 3, 2013
POWER TRAIN, WHEELS, STRUCTURE:BODY:DOOR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, TIRES
CONTINUED ISSUES REGARDING VEHICLE PERFORMANCE INCLUDING FRONT TIRES, TRANSMISSION, WINDOW SWITCH, SLIDING PASS. DOORS. FINANCED A 2011 DODGE GRAND CARAVAN ON JAN 25 2013, VIN # [XXX]. UPON DELIVERY I HAD ISSUES WITH CAR AND RETURNED TO DEALERSHIP THE NEX DAY. ISSUES INCLUDED HARD SHIFTING, CAR VEERING OFF THE ROAD AND SOME NOISES AND NO MANUALS OR PAPERWORK FOR WARRANTY. NUMEROUS REPAIRS WERE MADE ON CAR THROUGHOUT PAST 6 MONTHS SOME OF WHICH MADE ON CAR, SOME OF WHICH CAUSED OTHER ISSUES TO COME UP WITH REPAIRS INCLUDING FAILURE TO PROPERLY REPAIR THE CAR, BRAKE ISSUES, ALIGNMENT AND STEERING WHEEL, FRONT TIRES, SLIDING DOOR SCRAPING, TRANSMISSION ISSUES AND MORE. NUMEROUS UNSUCCESSFUL REPAIRS AND OTHER PROBLEMS NOT ADDRESSED OR UNWILLING. FRONT TIRES/ REAR NEVER MATCHED AND WERE SUPPOSE TO BE REPLACE PER SALES AND NEVER HAPPEN CAUSING TREADS TO SHOW AND STILL DOES, TRANSMISSION JERKS AND HESITATES, DOORS RIP PAINT OFF SIDE OF CAR AND SCRAPE. OTHER ISSUES INCLUDE PASSENGER DOOR WINDOW SWITCH AND PICKUP. ** 2 CHRYSLER CASES CREATED AGAINST DEALER TO FIX ISSUES. CASE # [XXX] CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546496October 2, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WIRELESS CONTROL MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545732September 27, 2013
SUSPENSION
WHILE ON A 500 MILE TRIP THE RIGHT FRONT WHEEL BEARING OVERHEATED AND CAUSED WHEEL TO SEIZE UP ON THE HIGHWAY. HAD TO HAVE VEHICLE REPAIRED OUT OF TOWN AND INCURRED MOTEL EXPENSES FOR THE NIGHT OF THE BREAK DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545368September 25, 2013
POWER TRAIN
I HAD THE WIN MODULE AND THE GEAR SHIFT ASSEMBLY REPLACED 11 MONTHS AGO. COMPLAINED AND CHRYSLER REFUNDED THE $1200 CHARGE. CURRENTLY THE CAR SHIFTS BY ITSELF INTO FIRST OR SECOND GEAR WHILE DRIVING. I CALLED THE DEALERSHIP AND THEY SAY THAT IS NOT RELATED TO THE WORK LISTED ABOVE! THESE ISSUES ARE ALL INTER RELATED AND I SHOULD NOT HAVE TO PAY AGAIN TO HAVE THE CAR SHIFT PROPERLY! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544972September 23, 2013
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
POWER DOOR LOCKS STOP WORKING. THEY CANNOT BE CONTROLLED BY KEY FOB, DOOR CONTROLS OR AUTOMATIC DOOR LOCK OVER 20MPH SETTING. A DRIVER CANNOT AUTOMATICALLY LOCK OR UNLOCK DOORS QUICKLY WHEN IN AN UNSAFE SITUATION, AND DUE TO THE SIZE OF THE VAN, SOME LOCKS CANNOT EVEN BE REACHED FROM DRIVER'S SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544840September 22, 2013
ELECTRICAL SYSTEM
I CRANKED MY VAN AT WORK AND STARTED OUT OF THE PARKING LOT. ALL OF THE ELECTRICAL SYSTEM COMPLETELY WENT OUT. THIS INCLUDES THE RADIO, AIR, INSIDE LIGHTS, ALL OF THE DASH PANEL ELECTRONICS. ETC. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE I BOUGHT THE VEHICLE ON 6/19/13. I DID TAKE IT TO THE LOCAL DEALERSHIP AND THEY STATED THAT THEY WOULD NEED FOR ME TO BRING IT UP THERE THE NEXT TIME IT HAPPENS AND THEY WOULD HAVE TO TRACE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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