Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10560556January 19, 2014
SUSPENSION
STRUT TOWERS HAVE COMPLETELY RUSTED THROUGH TO THE POINT WHERE I CAN SEE THE GROUND BY LOOKING THROUGH THE STRUT TOWERS FROM THE INSIDE OF THE ENGINE COMPARTMENT. THERE IS VERY LITTLE STRUCTURAL SUPPORT LEFT IN THE STRUT TOWERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560558January 19, 2014
ENGINE
WHENEVER IT RAINS, AND WATER IS SPRAYED UNDER THE VEHICLE, THE SERPENTINE BELT IS KNOCKED OFF. VEHICLE LOOSES POWER STEERING AND ENGINE TEMPERATURE GETS VERY HOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560494January 18, 2014
POWER TRAIN
PURCHASED DODGE GRAND CARAVAN (MODIFIED FOR HANDICAPPED ACCESSIBILITY) IN SEPTEMBER OF 2011 WITH APPROX. 10,000 MILES. SEVERAL MONTHS AFTER PURCHASE THE VEHICLE DEVELOPED A POTENTIALLY CATASTROPHIC FAULT. WHILE ACCELERATING ONTO AN EXPRESSWAY THE VEHICLE SPONTANEOUSLY ACCELERATES TO OVER 8000 RPMS. THE BRAKES ARE NOT SUFFICIENT TO CONTROL THE VEHICLE'S SPEED. IN ORDER TO CORRECT THE FAULT THE DRIVER MUST TURN OFF THE IGNITION KEY THEN SHIFT THE VEHICLE INTO NEUTRAL AND DRIFT TO THE SIDE OF THE ROAD. IN ORDER TO RESET THE VEHICLE POWER TRAIN TO SAFE OPERATING CONDITIONS, THE DRIVER MUST START THE VEHICLE WITH THE IGNITION KEY. IF THE FAULT IS SUSTAINED THE DRIVER MUST TURN OFF THE KEY BEFORE THE ENGINE OVER ACCELERATES. THIS PROCESS MUST BE REPEATED AS OFTEN AS NECESSARY (SEVERAL TIMES) IN ORDER TO CAUSE THE SYSTEM TO RESET AND ALLOW FOR NORMAL OPERATION. THIS IS NOT AN EASILY REPEATABLE FAULT. WE HAVE LEFT THE VEHICLE WITH THE LOCAL DODGE DEALER FOR ALMOST TWO WEEKS AND THE MECHANICS DRIVE THE VEHICLE TO / FROM WORK (200+ MILES) TO TRY TO REPEAT THIS FAULT. THEY ARE HAVING LITTLE SUCCESS OBSERVING THIS POWERTRAIN FAULT. CHRYSLER CASE ID [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560318January 17, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
MY SLIDING DOOR QUIT WORKING HALF WAY THRU CYCLE. MY POWER WENT DEAD IN DOORS AND LOCKS I TOOK IT TO THE DODGE DEALER THEY COULD NOT FIND THE PROBLEM SAID IT WAS EITHER THE ECM OR THE BCM BUT NOT SURE. THEY DID NOT WANT TO REPLACE AS THEY WOULD JUST BURN OUT AGAIN IF THIS WAS THE PROBLEM AND STILL A SHORT SOMEWHERE IT WAS SAFE TO DRIVE. I DROVE IT HOME AND NEXT DAY WENT TO START IT AND THE MAIN WIRING HARNESS UNDER THE BATTERY AND ABOVE THE DRIVERS SIDE WHEEL WELL BURST INTO FLAMES BURNING THE ENTIRE MAIN ELECTRICAL HARNESS AND ECM AND FUSE BOX UP. TOOK IT BY TOW TRUCK TO DODGE DEALER AGAIN THEY SAID LOOKS LIKE WIRING HARNESS WAS WORN THROUGH WHERE IT WAS FASTENED TO THE FRAME AT THE ASSEMBLY PLANT. CALLED DODGE AND THEY SAID THIS HAS HAPPENED BEFORE SUPPOSE TO SEND AN INSPECTOR AND NO ONE SHOWED UP IT HAS BEEN OVER A WEEK AND NO HELP FROM DODGE OR THE DEALER WHO TOLD ME IT WAS SAFE TO DRIVE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10560146January 15, 2014
SEAT BELTS, STRUCTURE:BODY
THE DRIVERS SEAT BELT DOES NOT RETRACT AND HANGS LIMP TODAY. THE PROBLEM HAPPEND A COUPLE TIMES, BUT SEATBELT RETRACTED AND THEN I NOTIFIED DEALER IN LATE DECEMBER AFTER ANOTHER OCCURRANCE IN WHICH THAY DETERMINED THE SEATBELT WAS DEFECTIVE.BY NOT RETRACTING AND THEY ORDERED A REPLACEMENT SEAT BELT. THE SEAT BELT IS IN AND IT IS JUST A MATTER OF GETTING TO SERVICE, BUT IN THE MEANTIME, I EXPERIENCED A REAR COLLISION WHEN PARKED WITH DEFECTIVE SEAT BELT ON AND WISH I HAD A NON-DEFECTIVE SEAT BELT ON. I WILL ASK FOR THE SEAT BELT PART BACK IF YOU WOULD LIKE TO EXAMINE IT. I NEED A BUMPER TOO BUT THEY CAN KEEP THAT! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10559990January 15, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
POWER DOOR LOCKS STOP WORKING. DOES NOT LOCK AT 20MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560081January 15, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY VANS LOCKS DON'T WORK ANYMORE ON THE REMOTE ON BY PUSHING THE BUTTON BUT IF I CHARGE THE BATTERY EVEN IF ITS NOT DEAD IT'LL WORK FOR A COUPLE DAYS I FEEL THIS SHOULD BE FIXED FOR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559754January 14, 2014
FUEL SYSTEM, GASOLINE
THE FUEL PUMP ON OUR 2005 DODGE GRAND CARAVAN HAD TO BE REPLACED DUE TO CRACKS AND LEAKS WHICH LEFT A STRONG FUEL ODOR ALONG WITH THE LOSS OF GASOLINE. THE FUEL PUMP SHOULD HAVE LASTED AT LEAST 100,000 MILES BUT IT DID NOT. WHEN I SEARCHED ONLINE, I FOUND THAT QUITE A FEW OWNERS OF THE SAME VEHICLE HAD THIS PROBLEM. THE SUB PAR PARTS ARE COSTLY TO REPLACE, ESPECIALLY WHEN CONSIDERING IT WAS NO FAULT OF THE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559188January 9, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE ATTEMPTED TO ACTIVATE THE HEAT IN THE VEHICLE BUT IT ONLY EMITTED COOL AIR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559022January 8, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE SENSOR LIGHT CAME ON. WHILE FILLING TIRE WITH AIR, THE STEM OF TIRE SNAPPED IN HALF, LETTING ALL THE AIR OUT OF THE TIRE. HAD TO HAVE A NEW SENSOR INSTALLED ($130+). FOUR MONTHS LATER, LOW PRESSURE LIGHT CAME ON, TOOK IT IN FOR SERVICE TO FIND THAT ANOTHER STEM WAS CRACKED. HAD THAT REPLACED FOR ANOTHER $130. WHILE HAVING TIRES ROTATED, THEY FOUND ANOTHER STEM LEAKING. DEALER REPLACED IT FOR FREE AND TOLD ME THAT BECAUSE THE STEMS ARE ALUMINUM AND THE STEMS ARE TREADED ON THE OUTSIDE AND INSIDE, THEY DO NOT HOLD UP TO ROAD SALTS AND WEATHER. DODGE DID CORRECT THIS PROBLEM IN THE 2011 MODEL VEHICLE BUT HAS NOT RECALLED THE 2009 TIRE STEMS/SENSORS. STILL HAVE THE CAR AND ALL FOUR SENSORS HAVE HAD TO BE REPLACED. HORRIBLE ENGINEERING AND DODGE SHOULD HAVE TO PAY TO REPLACE THEM ALL. NOT GOING TO HAPPEN BECAUSE THEY DO NOT THINK ANYONE WILL BE KILLED BY THEIR POOR DESIGN. NOT MUCH OF A CHANCE OF BEING SUED FOR THEIR POOR ENGINEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558144January 2, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS VALVE STEM BROKE AT METAL THREADS RAPIDLY RELEASING AIR FROM TIRE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557827December 30, 2013
ENGINE, POWER TRAIN
MY 2012 DODGE GRAND CARAVAN BEEN IN THE SHOP 3 TIMES FOR TRANSMISSION PROBLEMS IT'S NO GOOD. I DON'T KNOW WHAT TO DO ABOUT THIS BUT, I DON'T WANT TO KEEP ON PAYING A CAR NOTE FOR A CAR THAT IS GOING TO GIVE OUT AND ANY GIVING TIME. IT'S NOT GOING TO LAST LONG. I WANT A NEW CAR FREE OF CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557463December 27, 2013
ENGINE
ON SEVERAL OCCASIONS (5 TO DATE) THE ENGINE HAS STALLED WHILE THE VEHICLE IS MOVING AT A STEADY SPEED. EACH TIME THE VEHICLE HAS BEEN MOVING AT LESS THAN 20MPH AND HAS BEEN RUNNING FOR A RELATIVELY SHORT PERIOD OF TIME 5-10 MIN FROM COLD START. WE TOOK THE CAR TO THE DEALER, BUT NO CODES WERE SET AND THEY COULDN'T FIND ANYTHING WRONG. THEY SAY THE ENGINE IS NOT DUE FOR MAINTENANCE FOR ANOTHER 15,000 MILES. WE ARE EXTREMELY DISAPPOINTED IN THIS RESPONSE GIVEN THE SERIOUSNESS OF HAVING THE ENGINE STALL WHILE THE CAR IS MOVING. HEAVEN FORBID IT OCCUR WHILE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557481December 27, 2013
ELECTRICAL SYSTEM, POWER TRAIN, FUEL SYSTEM, GASOLINE
THE FIRST PROBLEM WAS THE AUTOMATIC DOOR LOCKS FAILED TO FUNCTION WHEN REACHING THE REQUIRED SPEED. EVEN WOULD NOT LOCK WITH THE KEY TOOK IT TO MECHANIC WAS ADVISED THAT WOULD HAVE TO REPLACE THE COMPUTER, BUT BY DISCONNECTING THE BATTERY THAT IT WOULD RESET THE COMPUTER, IT IS ONLY A TEMPORARY SOLUTION.SECOND PROBLEM WAS THE DOOR MOTOR STOP WORKING HAD THAT REPLACED. THIRD PROBLEM WAS THE FRONT AXLE BROKE WITH NO APPARENT WEAR, HAD THAT REPLACED. NOW IT'S THE GAS TANK, CAR WANTS TO STALL WAS ADVISED BY MECHANIC THAT THE GAS TANK WOULD HAVE TO BE REPLACED, THAT IT IS A DEFECTIVE VALVE THAT HAS SINCE BEEN CORRECTED IN THE NEWER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556727December 23, 2013
SERVICE BRAKES, HYDRAULIC
2011 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE PADS AND ROTOR PROBLEMS. *SMD THE CONSUMER STATED THE BRAKES NEEDED TO BE REPLACED PREMATURELY. THE RIGHT REAR BRAKE PADS BECAME METAL-TO-METAL WITH THE BRAKE ROTOR. THE CONSUMERS MECHANIC STATED THE BRAKE PADS WERE FROZEN ON THE CALIPER SLIDES, AND THE REAR BRAKES WERE THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556902December 21, 2013
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I JUST COMPLETED FILLING UP MY VEHICLE WITH REGULAR GASOLINE. ABOUT 100 YARDS FROM THE FILLING STATION, MY VAN STUTTERED AND STALLED. IT DOES THIS EVERY TIME I FILL IT UP. IT STALLED IN THE MIDDLE OF AN INTERSECTION. I DID SOME RESEARCH AND IT LOOKS LIKE IT IS THE RESULT OF A FAILED COMPONENT OF THE EMISSIONS SYSTEM AND A PRETTY COMMON PROBLEM WITH CHRYSLER/DODGE VANS. HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/2137227/ENGINE-DIES-AFTER-GASOLINE-FILL-UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556798December 20, 2013
STEERING
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND MADE THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. UPDATED 02/11/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556754December 19, 2013
ENGINE, STEERING
AFTER FILLING VEHICLE WITH FUEL, OUR VAN HAS BEEN STALLING UPON STOPPING AT A LIGHT WITHIN 5 MINUTES OF LEAVING GAS STATION. MOST RECENTLY VEHICLE CUT OFF LESS THAN 1/4 MILE AFTER REFILLING WHEN DRIVING ON ROAD. WHEN THIS HAPPENS, ELECTRIC OF VEHICLE SHUTS OFF ALONG WITH LOSING POWER STEERING. THE PROBLEM OF VEHICLE SHUTTING OFF HAS GONE ON INTERMITTENTLY FOR ABOUT 1-2 YEARS NOW BUT IS GETTING WORSE. UNTIL ABOUT A WEEK AGO, THIS ALWAYS HAPPENED AT A STOP BUT THE LAST INCIDENT IS CONCERNING CONSIDERING IT HAPPENED WHILE THE VEHICLE WAS IN MOTION. THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY CONSIDERING MY WIFE USES THIS AS PRIMARY TRANSPORTATION FOR HER AND OUR 3 CHILDREN. WHAT IF THIS CUTS OFF ON THE HIGHWAY OR IN AN INTERSECTION? I DID A LOT OF RESEARCH ONLINE TRYING TO FIND POSSIBLE ROOT CAUSES. THERE SEEMS TO BE AN OVERWHELMINGLY LARGE NUMBER OF PEOPLE HAVING THIS ISSUE WITH THE 3.8 LITER V6 ON DODGE/CHRYSLER MINIVAN MODELS IN THE 2003-2007 RANGE. I AM ALSO TOLD THE ONLY WAY TO FIX THIS IS TO REPLACE THE ENTIRE GAS TANK DUE TO A FAULTY VALVE/SEPARATOR. I HOPE THAT CHRYSLER IS WILLING TO DO SOMETHING ABOUT THIS PROBLEM AT NO COST TO THE CUSTOMER CONSIDERING THE HIGH LEVEL OF DANGER THAT WE ARE PRESENTED WITH HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556492December 18, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2005 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, HE LOST CONTROL OF THE VEHICLE IN AN ATTEMPT TO AVOID A ROAD ANIMAL. THE CONTACT CRASHED FORCEFULLY INTO THE SIDE OF A DITCH, WENT AIRBORNE AND THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WRIST AND HAND. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 146,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10556503December 18, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
COURTESY LAMP SOCKET MELTED NEEDING REPLACEMENT. MORE RECENTLY, THE RIGHT REAR TURN SIGNAL FAILED. WHEN I REPLACED THE LAMP, I NOTICED THAT BOTH SIDES THE SOCKET ASSEMBLY HAD MELTED. THE REPLACEMENT BULB IS NOT ABLE TO FUNCTION AS THE CONTACTS ARE NOT ABLE TO CONNECT. THE ENTIRE ASSEMBLY NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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