Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#10564079February 12, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY VAN HAS HAD FLICKERING HEADLIGHTS AND DASHBOARD LIGHTS. I REPLACED THE ALTERNATOR AND THE BATTERY HAD BEEN REPLACED RECENTLY AS WELL AND IT IS STILL DOING IT. DRIVING HOME FROM WORK TODAY IT WAS FLICKERING A LOT AND THE DASH BOARD LIGHTS WERE FLICKERING A LOT AS WELL. MAKES IT HARD TO SEE DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563631February 10, 2014
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
WHEN PARKING AND SHUTTING THE ENGINE OFF, I GET OUT AND WALK TOWARD REAR OF THE VAN, I CAN SMELL GAS BUT I CAN NOT FIND ANY GAS LEAKING ON THE GROUND AND THE GAS CAP IS ON TIGHT. I HAD A FRIEND TELL ME THAT THEY HAD SIMILAR PROBLEM ON THEIR DODGE GRAND CARAVAN AND THEY HAD TO DROP THE GAS TANK AND FOUND A LEAK ON TOP OF THE TANK. IT IS A STRONG ODOR AND I AM AFRAID A SMOKER TOSSING A BUTT NEAR THE VAN MIGHT CAUSE AN EXPLOSION. THIS IS AN E85 FUEL ENGINE BUT THAT IS HARD TO FIND SO I USE UNLEADED REGULAR. I HAVE NOT HAD CHANCE TO GET THIS IN TO HAVE IT CHECKED AND REPAIRED. JUST CHECKING ON RECALL POSSIBILITIES FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563199February 6, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN .THE CONTACT STATED THAT THE LIFT GATE WINDOW FRACTURED AN FELL ON THE REAR SEAT WHILE THE VEHICLE WAS PARKED. THE LIFT GATE WINDOW WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 539.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563274February 6, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED WHEN HE CLOSED HIS DRIVER'S DOOR THE TAILGATE WINDOW SHATTERED INTO PIECES. THE VEHICLE WAS NOT TAKEN TO AN DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS NOR WAS IT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563068February 5, 2014
ELECTRICAL SYSTEM
2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED AFTER A REPAIR WAS MADE ON THE VEHICLE, THE KEYS WERE EXTREME;Y SNUG AND IT WAS DIFFICULT TO TURN THE IGNITION TO THE ON POSITION. IN LATE DECEMBER, THE FIRST KEY WOULD NOT START THE VEHICLE, BUT WOULD UN-LOCK IT. ON JANUARY 7, 2014, THE SECOND KEY FAILED IN THE SAME WAY. AGAIN, THE CONSUMER HAD TO PAY HUNDREDS OF DOLLARS TO GET A NEW KEY, AS WELL AS THE FIRST KEY, SINCE IT WAS DEFECTIVE AND KEPT OPENING THE REAR DOOR ON ITS OWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563113February 5, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE HE ATTEMPTED TO START THE ENGINE, SMOKE EMITTED UNDER THE HOOD. THE MAIN WIRING HARNESS WAS ON FIRE AND SPREAD TO THE CENTRAL COMPUTER SYSTEM AND THE WHEEL WELLS. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE WIRING HARNESS FAILURE WAS NOT CAUSED BY A MANUFACTURING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 162,000. UPDATED 3/31/14 *CN THE CONSUMER STATED AS OF FEB 27TH, THE INSURANCE COMPANY TOTALED THE VEHICLE, DUE TO THE EXTENSIVE REPAIRS OF $6,800. THE MAIN WIRING HARNESS AND ALL THE COMPUTERS WERE DAMAGED, ALONG WITH THE FUSE BLOCK. UPDATED 04/01/14 ..UPDATED 04-22-14 *BF UPDATED 04/23/14
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10562837February 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE DROVE OVER A SHEET OF ICE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE ROLLED ONTO THE PASSENGER SIDE AND CONTINUED SLIDING UNTIL IT WENT INTO A DITCH. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10562878February 4, 2014
ENGINE, FUEL SYSTEM, GASOLINE
VEHICLE STALLS IMMEDIATELY AFTER FILLING GAS TANK COMPLETELY. I LET PUMP TURN OFF AUTOMATICALLY AND DO NOT OVERFILL. HAS HAPPENED REPEATEDLY IN TRAFFIC AND IS DANGEROUS. AFTER A FEW MILES, NO MORE STALLING OR SPUTTERING. LOTS OF REPORTS OF THIS PROBLEM WITH DODGE/CHRYSLER VEHICLES ONLINE BUT COMPANY CLAIMS NO KNOWLEDGE OF PROBLEM. FIX IS TO REPLACE FUEL TANK AND ATTACHED PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562800February 3, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY:DOOR, EXTERIOR LIGHTING
MY SLIDING DOOR QUIT WORKING HALF WAY THRU CYCLE. MY POWER WENT DEAD IN DOORS AND LOCKS I TOOK IT TO THE DODGE DEALER THEY COULD NOT FIND THE PROBLEM SAID IT WAS EITHER THE ECM OR THE BCM BUT NOT SURE. THEY DID NOT WANT TO REPLACE AS THEY WOULD JUST BURN OUT AGAIN IF THIS WAS THE PROBLEM AND STILL A SHORT SOMEWHERE IT WAS SAFE TO DRIVE. I DROVE IT HOME AND NEXT DAY WENT TO START IT AND THE MAIN WIRING HARNESS UNDER THE BATTERY AND ABOVE THE DRIVERS SIDE WHEEL WELL BURST INTO FLAMES BURNING THE ENTIRE MAIN ELECTRICAL HARNESS AND ECM AND FUSE BOX UP. TOOK IT BY TOW TRUCK TO DODGE DEALER AGAIN THEY SAID LOOKS LIKE WIRING HARNESS WAS WORN THROUGH WHERE IT WAS FASTENED TO THE FRAME AT THE ASSEMBLY PLANT. CALLED DODGE AND THEY SAID THIS HAS HAPPENED BEFORE SUPPOSE TO SEND AN INSPECTOR AND NO ONE SHOWED UP IT HAS BEEN OVER A WEEK AND NO HELP FROM DODGE OR THE DEALER WHO TOLD ME IT WAS SAFE TO DRIVE. I RECEIVED A LETTER FROM CHRYSLER STATING IT WAS NOT A MANUFACTURER DEFECT YEAH RIGHT!! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10562171January 30, 2014
ELECTRICAL SYSTEM
MY POWER DOOR LOCKS NO LONGER WORK. WE CAN PULL THE FUSE AND PUT IT BACK AND THEY WILL WORK FOR A FEW DAYS. ONE TIME OUR BATTERY DIED AND AFTER CHARGING THE DOOR LOCKS WORKED FOR A FEW WEEKS. ALSO THE POWER WINDOW ON THE DRIVER SIDE INTERMITTENTLY DOES NOT WORK AND NOW EVERY TIME I OPEN THE DOOR THE HORN BLOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562174January 30, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN, FUEL SYSTEM, GASOLINE
I ORIGINALLY CALLED DODGE WHEN THIS ISSUE STARTED AND THEY WOULD NOT DO ANYTHING ABOUT IT BUT WHEN WE WOULD PUT THE VAN IN REVERSE THE ENGINE WOULD NOT GO INTO REVERSE AND IF YOU WERE NOT LISTENING FOR IT TO "CATCH" YOU WOULD PUT ON THE GAS AND BE GOING FORWARD. AFTER CALLING A FEW TIMES WE JUST GAVE UP AND BEGAN A HABIT OF SHIFTING INTO REVERSE AND MAKING SURE THE VEHICLE WAS INDEED IN REVERSE. AFTER SEVERAL YEARS OF THIS WE STARTED HAVING A PROBLEM WITH THE VEHICLE SPEED. THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT GO IF IT WAS UNDER ANY KIND OF STRAIN, UPHILL OR GRADE. AFTER REPLACING EVERYTHING FROM FUEL INJECTOR TO CATALYTIC CONVERTER TO SPARK PLUGS, WIRES AND SENSORS AND SPENDING CLOSE TO $1000 ON IT WE ENDED UP IN A TRANSMISSION REPAIR SHOP WHICH FOUND OUR PROBLEM TO BE A CRACKED FLEX PLATE. THAT WAS $1500 MORE BUT THE PROBLEM WAS FIXED. THE REVERSE IS NOW WORKING PROPERLY AS WELL SO I FEEL THAT THIS FLEX PLATE MAY HAVE BEEN THE REVERSE ISSUE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562047January 29, 2014
FUEL SYSTEM, GASOLINE
FUEL LEAKING FROM THE FUEL TANK AND THE INJECTION BASE. START JANUARY 20 ,2014. I AM A NEW OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561831January 28, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
DASH LIGHTS AND BACK UP LIGHTS STOPPED WORKING COMPLETELY AIRBAG ERROR LIGHT SOMETIMES ITS ON , SOMETIMES NOT. ATTEMPTED TO PURCHASE REBUILT BODY CONTROL MODULE, BUT WAS INFORMED IT IS ILLEGAL TO SELL ONE. WHEN YOU CANNOT REPAIR OR REPLACE A PART, IT SEEMS LIKE THE MANUFACTURER SHOULD BE OBLIGATED TO RECALL AND REPLACE THIS PART WHEN DEFECTIVE, WHICH, INVESTIGATION SHOWS TO BE COMMON PROBLEM. I CANNOT PASS INSPECTION WITH INOPERABLE BACK UP LIGHTS AND IF AIRBAG LIGHT IS ON, BUT CANNOT BUY REPLACEMENT PART. IT SUCKS TO OWN A DISPOSABLE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561848January 28, 2014
SEAT BELTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THE SEAT BELT WARNING LIGHT ERRONEOUSLY ILLUMINATED WHEN THE SEAT BELT WAS ENGAGED AND DID NOT WARN THE CONTACT WHEN THE SEAT BELT WAS NOT IN USE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT DIAGNOSE THE DEFECT. THE DEALER PERFORMED SOFTWARE UPDATES TO THE VEHICLE BUT NONE REMEDIED THE DEFECT. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561853January 28, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR MALFUNCTIONED AND WOULD NOT LOCK WHEN CLOSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO PERFORMED A SOFTWARE UPDATE BUT THE REPAIR DID NOT REMEDY THE DEFECT. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561284January 24, 2014
SERVICE BRAKES
CHRYSLER REFUSES TO ACKNOWLEDGE A SERIOUS DEFECT IN THE BRAKING SYSTEM OF THE DODGE GRAND CARAVANS. I PURCHASED A NEW 2012 GRAND CARAVAN FROM A DEALERSHIP. ON JULY 31, 2013, QUIRK DEALERSHIP IN BRAINTREE, MA REPLACED REAR ROTORS ON THE VAN AT 17,000 MILES BECAUSE "REAR ROTORS WERE VERY MARKED UP AND HAD RUST RINGS." ON JANUARY 18, 2014, SAME DEALERSHIP TOLD ME THAT ROTORS WERE PITTED AGAIN AT 27,000 MILES AND HAD TO BE REPLACED FOR $502.00 (OUT OF POCKET). WHEN I PROTESTED THAT MOPAR PARTS SHOULD NOT FAIL IN LESS THAN 6 MONTHS, THE SERVICE PERSON TOLD ME THAT "DODGES ARE KNOWN FOR THESE PROBLEMS." I CONTACTED CHRYSLER CUSTOMER ASSISTANCE TO SEE IF THEY WOULD COVER THEIR DEFECTIVE PARTS AND HAVE BEEN GIVEN THE TOTAL RUN AROUND. CHRYSLER OFFERED ME $60.00 OFF THE PRICE OF THE BRAKE JOB BUT I DECLINED BECAUSE FACTORY PARTS SHOULD NOT FAIL SO QUICKLY. I CHECKED THE INTERNET (LEMON LAW BLOG, CAR COMPLAINTS, ETC.) AND FOUND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS SIMILAR TO MINE FOR PREMATURE BRAKE FAILURE IN 2006-2012 CARAVANS & TOWN AND COUNTRY'S. CHRYSLER IS AWARE OF THIS PROBLEM AND IS TRYING TO AVOID RESPONSIBILITY FOR REPAIRING THIS KNOWN DEFECT BY PASSING THE COST ON TO AMERICAN CONSUMERS. A RECALL SHOULD BE ORDERED FOR THESE VEHICLES BASED ON PREMATURE BRAKE FAILURE THAT CHRYSLER IS DELIBERATELY IGNORING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561183January 23, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THE TRANSMISSION FAILURE WAS NOT CORRECTED. THE TRANSMISSION FAILED TO SHIFT INTO AUTOMATIC AND IT LOST THE ABILITY TO ACCELERATE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,248 AND THE CURRENT MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561106January 22, 2014
FUEL SYSTEM, GASOLINE
TWO WEEKS AGO MY 1999 DODGE GRAND CARAVAN DEVELOPED A STRONG SMELL OF GASOLINE INSIDE AND OUT OF THE VEHICLE. IT HAS GOTTEN PROGRESSIVELY STRONGER. IT USUALLY HAPPENS WHEN THE BRAKES ARE APPLIED AND /OR STOPPING SUDDENLY, AND STOPPING /PARKING IN THE GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560806January 21, 2014
SERVICE BRAKES
I PURCHASED THIS PARTICULAR VEHICLE 08/18/12 WITH APPROXIMATELY 17,000 MILES. I WAS TOLD THE BRAKES HAD ALREADY BEEN REPLACED. AFTER DRIVING THE VEHICLE TO APPROXIMATELY 35,000 MILES, I WAS TOLD THE BRAKES NEEDED TO BE REPLACED AGAIN. NOW, AT 60,000 MILES, I'M BEING TOLD, ONCE AGAIN, THAT THE BRAKES NEED TO BE REPLACED. AFTER OWNING MULTIPLE VEHICLES THROUGHOUT MY DRIVING EXPERIENCE (28 YEARS), I HAVE NEVER EXPERIENCED SUCH A RECURRING PROBLEM WITH ANY VEHICLE I'VE EVER OWNED. EXTENSIVE ONLINE RESEARCH REVEALS THAT THIS IS AN ISSUE THE MAJORITY OF DODGE GRAND CARAVAN, CHRYSLER TOWN AND COUNTRY AND VOLKSWAGEN OWNERS HAVE EXPERIENCED AS WELL, AND I WOULD IMAGINE THIS IS NOT THE FIRST COMPLAINT YOU'VE SEEN REGARDING THIS ISSUE? I HAVE NOT CONTACTED THE MANUFACTURER ABOUT THIS ISSUE. I SHOULD ALSO ADD THAT THE BRAKE WORK DONE AT APPROXIMATELY 35,000 MILES WAS DONE BY A FAMILY FRIEND WITH OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE REPAIR INDUSTRY, DUE TO AN EXTREMELY HIGH ESTIMATE FROM THE SHOP I CURRENTLY USE. (IN EXCESS OF $650.00). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560555January 19, 2014
SERVICE BRAKES
REAR BRAKE LINES HAVE RUSTED AND FAILED. THEY HAVE RUSTED AND FAILED IN THE AREA JUST BEHIND THE ABS MODULE WHERE THE BRAIDED LINES ARE CONNECTED TO THE RIGID LINES. THE REST OF THE BRAKE LINES ARE IN FINE SHAPE. THE ONLY AREAS WHERE THEY ARE BAD IS WHERE THE BRAIDED SECTIONS CONNECT TO THE RIGID SECTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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