Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11619671October 14, 2024
AIR BAGS
My headrest, on the passenger side of my minivan, decided that it wanted to act as though the airbags had been deployed and the plastic snapped that holds the metal rod and now my headrest is deployed as though I was in an accident even though I wasn't.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619448October 12, 2024
ELECTRICAL SYSTEM
The win modules failed, engine shut off while driving. Yes. Not been inspected. No warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619461October 12, 2024
UNKNOWN OR OTHER, SEATS
Closed the driver side sliding door and the headrest on the driver seat exploded open. Car was not in motion. Door shut and head rest adjacent to it just popped apart and hit the head of the person in the driver seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619313October 11, 2024
POWER TRAIN
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle lost automotive power before the vehicle stalled. The vehicle was towed to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The transmission was replaced, and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 260,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619366October 11, 2024
ELECTRICAL SYSTEM
The rear passenger sliding door is making a buzzing noise when unlocking. I have had it lock up a few times where I can't open the door and this is a big safety hazard. I have kids and if something was to happen and I couldn't open the door. I see there is an extended warranty for this problem. I called the dealership and they looked up my vin # and said I was not covered. The door lock actuator needs to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619389October 11, 2024
SEATS
While driving in the parking lot of my kids school to drop them off in the morning, I heard a loud noise and felt something hit me in the back of my head with some force. It was not painful, but was actually very uncomfortable. I stopped in the parking lot to see what it was. I noticed that my driver side headrest was out of place (the fabric portion was popped forward) away from the plastic backing. I could see the the springs inside the headrest. My husband used a zip tie to pull the headrest back together. My vehicle was not in any accidents to cause this to happen. I did not take it to a dealer to inspect, as it just occurred. There were no warning signs/lights. It was very unexpected and abrupt. No one was injured, but my head was actually uncomfortable and I very glad that I did not have my son driving at the time, as he could have been injured due to the spring loaded force.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619426October 11, 2024
WHEELS
We've had two separate incidents a few months apart where a tire suddenly feel off the vehicle. In both instances, the studs had been sheared off. Then, last week, a 2009 Chrysler Town and Country lost a wheel that hit my house. I checked the vehicle, and the studs were sheared off that one as well. Google turns up a studs recall for the 2012-2021, but that recall doesn't go far enough back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619428October 11, 2024
WHEELS
Was going to pick a friend up from the airport, stopped at the gas station because the van suddenly started handling funny, and noticed 4 wheel studs were sheared off. Had to tow the vehicle to the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619434October 11, 2024
UNKNOWN OR OTHER
The back door on my 2016 Dodge Grand caravan on the driver side will not open from the inside or the outside I can't get my infant out if there was a fire or an accident vehicle only has 47,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619131October 10, 2024
ENGINE
originally coding a cylinder 2 misfire, I had spark plugs and coil packs replaced but the engine light continues to stay on. Have done multiple compression tests and it looks like the cylinder needs to be replaced and maybe the engine rebuilt. It wont pass inspection with the light on and the light is permanently on. already paid almost 1,000 to get spark plugs and coil packs replaced and diagnostics.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618482October 7, 2024
POWER TRAIN, ENGINE
Transmission pump failure. Same issue as previously recalled models from 2013-2017. Transmission failed while driving. Vehicle will no longer shift. Vehicle is maintained properly and up to date on all other repairs/maintenance. Code pulled at mechanic is P1790. No response from Dodge. Any interaction is either ended by their representative disconnecting or rerouting me to a department that has no clue what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618583October 7, 2024
ELECTRICAL SYSTEM
Don't work the wireless switch starin and the key
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617685October 2, 2024
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2014 Dodge Grand Caravan. The contact stated while operating the vehicle, the passenger’s side electronic sliding door locking mechanism malfunctioned and erroneously unlatched. Additionally, on several occasions, the sliding door failed to unlatch, and the door could not be opened. The contact stated that occasionally while driving at undisclosed speeds, the message that the door was not latched securely was displayed. During the failure, the interior roof light remained illuminated, and the vehicle would not lock as intended. The battery was disconnected and reconnected to correct the failure. The vehicle was taken to the local mechanic who diagnosed that the siding door locking mechanism was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 235,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617439October 1, 2024
ELECTRICAL SYSTEM
While driving our key in the ignition will loosen to the left and completely shut off all electrical for the car. The first time this occurred we were driving 55mph on the highway and had to safely steer off of three lanes of traffic with our kids in the backseat, at the time we thought it was a fluke. Now this is happening more frequently. It is the exact same issue listed under recall L25 “the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617353September 30, 2024
ENGINE
Number 2 cylinder is misfiring for 3 months. Have changed spark plugs an wires with the coils twice an does not fix the problem. Have 93000 miles.was told its a head issue with dodge on this motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617045September 28, 2024
ELECTRICAL SYSTEM
Doors buzzing when you turn off car n open door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616802September 27, 2024
AIR BAGS
Active front seat headrests deployed without an accident for the second time. Had them replaced and paid for myself the first time years ago. Was compensated by FCA as part of special coverage after the fact. When they deployed again I brought it in and had it diagnosed at Hopkins dodge, it was covered under the special policy. They ordered parts. It took forever for the parts to come off back order. They just arrived in August 2024, I verified with their parts department. I am now told that I am out of the special coverage window and they won’t cover unless I pay the dealership over $200 to diagnose the same problem again. It has not changed. They already said it was covered and now they are trying to back out because it took forever for them to supply the required parts. I need this repaired like they said they would two years ago when I got it first diagnosed and the parts ordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616174September 24, 2024
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while attempting to park the vehicle, the front passenger’s side headrest deployed and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the headrest was not replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616268September 24, 2024
UNKNOWN OR OTHER
The lock mechanism on the driver side sliding door is stuck in the lock position. From what I’m reading online this is a VERY common issue. It seems to me that being unable to open the door could be a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616286September 24, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! This has been going on since March 2024. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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