Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11278637November 7, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SEAT BELT IN THE CENTER ROW OF THE VEHICLE WAS INOPERABLE. THE CONTACT STATED THAT THE BUCKLE FAILED TO LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GARY MILLER CHRYSLER DODGE JEEP RAM (5746 PEACH ST, ERIE, PA 16509, (814) 868-3635) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278714November 7, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278382November 6, 2019
AIR BAGS, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE HEAD REST SUDDENLY DEPLOYED WITHOUT WARNING. THE FAILURE OCCURRED WHILE THE CONTACT WAS ATTEMPTING TO READJUST THE HEAD REST. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. BANK CROSSING DODGE (2377 HOMER RD, COMMERCE, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278192November 5, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY DODGE CARAVAN WILL SHUT OFF WHILE DRIVING. THE MOST COMMON ISSUE I HAVE HAD IS THAT IT WILL NOT START PROPERLY, BUT I AM TERRIFIED THAT I WILL BE ON THE FREEWAY AND HAVE IT DIE ON ME. ACCORDING TO MY MECHANIC, THE ISSUE IS A BAD TIPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278199November 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A LOSS OF HYDRAULIC PUMP IN THE TRANSMISSION, A FAILED LC PRESSURE SWITCH, AND A GEAR RATIO ERROR IN FIRST, THIRD, AND FOURTH GEARS. THE VEHICLE WAS NOT REPAIRED. PREVIOUSLY, THE VEHICLE WAS TAKEN TO PAULDING CHRYSLER DODGE JEEP RAM (1245 OLD GRIFFIN RD, DALLAS, GA 30157, (770) 443-2277) TO BE DIAGNOSED AFTER THE VEHICLE STALLED WHILE DRIVING. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT STATED THAT THE ENGINE CONTROL MODULE WAS FLASHED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 67,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278297November 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED. SHE NOTICED SMOKE UNDER THE HOOD WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0302, WHICH INDICATED THAT THE ENGINE SOLENOID HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY EXTENSION FOR THE ENGINE REPLACEMENT AND THE REPAIR ONLY COVERED 150 MILES AND 10 YEARS. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278075November 4, 2019
UNKNOWN OR OTHER
VAN ACCELERATED FOR APPROXIMATELY 1 MINUTE. I WAS ON THE HIGHWAY. I SLAMMED ON THE BREAKS AND WAS ABLE TO MAINTAIN A SPEED OF 55 MILES PER HOUR. GAS PEDDLE SEEMED STUCK. A RED FLASHING LIGHTNING SIGN ILLUMINATED AND THEN WENT AWAY. THE VAN THEN STOPPED ACCELERATING. I CALLED A TOW TRUCK TO TAKE TO DEALERSHIP AND NOW LIGHTS ARE ON AT ALL. USER MANUAL STATES THAT IT IS AN ELECTRONIC THROTTLE CONTROL INDICATOR LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278081November 4, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I RECENTLY PURCHASED A 2010 DODGE GRAND CARAVAN. THE CAR SHUTS OFF ON ME WHILE DRIVING . IT WILL START BACK UP AFTER YOU PUT IT IN PARK AND TURN IT BACK ON BUT IT JUST SHUTS OFF . IT SHUT OFF ON ME TWICE ON THE HIGHWAY WITH MY KIDS IN THE CAR AND FOUR TIMES WHILE DRIVING IN THE CITY.IT MAKES THIS WEIRD NOISE WHEN TURNING LEFT AND THE LIGHTS ARE FLICKERING ON AND OFF. IF THAT'S NOT ENOUGH THE DOORS SEEM TO JUST OPEN AND CLOSE ON THERE OWN THE TRUNK SHUT ON ME WHILE I WAS GETTING GROCERIES OUT. I BROUGHT THE CAR INTO THE SHOP AND THEY SAID THEY CAN'T DUPLICATE THE SHUTTING OFF AND CLAIMED THEY FIXED THE DOOR OPENING IN IT'S OWN PROBLEM .WELL THE DOORS CONTINUE TO OPEN AND NOW THEY ARE HARD TO OPEN WITH THE KEY AND YOU HAVE TO MANUALLY OPEN THEM . THIS IS A SAFETY CONCERN AND THE DEALER IS CLAIMING THERE IS NOTHING WRONG PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278133November 4, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT MANAGED TO MOVE THE VEHICLE TO THE SHOULDER OF THE ROAD AND TURNED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART. AAA TOWED THE VEHICLE TO TOM AHL CHRYSLER, DODGE, JEEP, RAM (617 KING AVE, LIMA, OH 45805, (419) 909-6322) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED FUSE BOX POWER MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 68053361. THE CONTACT WAS ADVISED TO CALL NHTSA. THE CONTACT ALSO REFERENCED NHTSA ACTION NUMBER: DP14004DP14004(ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278182November 4, 2019
ELECTRICAL SYSTEM
MY VAN WAS REPAIRED UNDER A FACTORY RECALL ON MARCH 21, 2016. ON PAPER, IT'S CALLED "R-03 IGNITION MODE". PRIOR TO THAT THE CAR WOULD HAVE TROUBLE STARTING, SOMETIMES NOT ABLE TO START IT AT ALL. THE REPAIR FIXED IT AND I WAS ISSUED A NEW KEY. ABOUT A YEAR AGO, IT STARTED AGAIN. THIS TIME THOUGH, IT ALWAYS STARTS AFTER IT TURNS OVER FOR 3-10 SECONDS. OCCASIONALLY IT WON'T START THE FIRST TIME BUT ALWAYS STARTS ON THE SECOND TRY. WE HAVE HAD IT TO A MECHANIC OVER THE PAST YEAR THREE DIFFERENT TIME, AND THEY ALL THINK IT'S A PROBLEM THAT THE DEALERSHIP NEEDS TO HANDLE. THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM DESPITE US SPENDING OVER $500 REPLACING THINGS THEY THOUGHT IT MIGHT BE. I HAVE TRIED USING THE OTHER KEY AND THE SAME PROBLEM HAPPENS. THE PROBLEM HAS GOTTEN WORSE OVER THE MONTHS. AT FIRST IT WOULD ONLY DO IT ONCE IN AWHILE. FOR THE PAST SIX MONTHS AT LEAST, IT DOES IT EVERY TIME I TRY TO START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278186November 4, 2019
ENGINE
VEHICAL HAS A CODE FOR CYLANDER 4 MISFIRE. THIS CAUSES MY REMOTE START TO NOT WORK AND THE VEHICAL IS RUNNING ROUGH. NEW SPARK PLUGS DID NOT FIX THE PROBLEM. FOR A TWO YEAR OLD VEHICAL IT SHOULD BE RELIABLE BUT I FIND MYSELF RELYING ON MY 88 S10 MORE THAN OUR TWO YEAR OLD VAN. READING UP ON THE 3.6L ENGINE I AM CONCERNED THAT IT MAY HAVE THE PROBLEM WITH THE CYLINDER HEAD AS WITH MANY OTHER CARAVAN 3.6L BUT MY VINTAGE IS SOMEHOW NOT AFFECTED. I CAN RESET THE CODE AND DRIVE BUT AS SOON AS I PARK THE CODE COMES BACK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277808November 3, 2019
UNKNOWN OR OTHER
PASSENGER SIDE SLIDING DOOR MAKES LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING THE DOORS. I HAVE RESEARCHED THE ISSUE AND IT APPEARS OTHER PEOPLE HAVE HAD THE SAME ISSUE WITH THIS MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277832November 3, 2019
ELECTRICAL SYSTEM
THE DRIVER SIDE REAR SLIDING DOOR STOPPED WORKING AND WILL NO LONGER OPEN. NOTHING HAPPENED. OUR VAN WAS SITTING IN OUR DRIVEWAY. WHEN WE CAME OUT AND TRIED TO OPEN THE DOORS ONE MORNING IT WOULD NOT OPEN. THE LOCK ON THE INSIDE WILL NOT LATCH EITHER LOCKED OR UNLOCKED BUT STAYS IN THE MIDDLE. IT WILL MOVE BUT WILL NOT ENGAGE AT ALL. THE DOOR WILL NOT OPEN MANUALLY, BY PUSHING EITHER BUTTON TO OPEN IT IN THE VAN, OR BY THE KEY FOB. THIS IS INCREDIBLY DANGEROUS WITH MY KIDS IN THE BACK SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277837November 3, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING THROUGH A INTERSECTION TURNING RIGHT THE ENGINE SHUTOFF WITHOUT WARNING. ALONG WITH THE ENGINE SHUTOFF, POWER STEERING WAS LOST AND EVERYTHING ON THE DASHBOARD INCLUDING THE SPEEDOMETER, RPMS, RADIO. WITH THE LOSS OF ACCELERATION AND POWER STEERING IT MADE IT VERY DIFFICULT TO MANEUVER TO SAFETY. ONCE STOPPED I WAS ABLE TO PLACE THE VEHICLE IN PARK I TURNED THE KEY TO OFF AND RESTARTED THE VEHICLE AND IT STARTED BACK UP NORMALLY. ABSOLUTELY NO ENGINE LIGHTS OR WARNING WERE SHOWING BEFORE OR AFTER THIS INCIDENT. I SUSPECT THAT THE ISSUE IS THE TIPM BUT CAN'T BE EXACTLY SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277761November 3, 2019
UNKNOWN OR OTHER
DRIVER SIDE WINDOW FELL INTO THE DOOR AND SHATTERED WHEN RAISING THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277770November 3, 2019
FUEL/PROPULSION SYSTEM
MY DODGE GRAND CARAVAN IS HARD TO START. SOMETIMES IT CRANKS FOR MINUTES WITHOUT STARTING, LIKE IT'S OUT OF GAS. THEN IT WILL START AND RUN FINE. SOMETIMES IT STARTS, BUT CHUGS AND DIES RIGHT AWAY. THIS HAS HAPPENED SEVERAL TIMES IN THE MONTH OF OCTOBER 2019 BUT IT WAS WORSE ON 10/27/19. OTHER 2011 MODELS HAVE HAD RECALLS FOR THE TIPM, THE GRAND CARAVAN HAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277722November 2, 2019
POWER TRAIN
WHILE DRIVING ALONG ON THE HIGHWAY ON A BRIDGE THE VEHICLE STARTED TO BUCK AND JERK COULD NOT SELECT ANY GEARS TRANSMISSION WAS SLIPPING A LOUD WHINING HIGH PITCH SOUND CAME FROM THE TRANSMISSION AREA CHECK ENGINE SYMBOL CAME ON I MANAGED TO GET VEHICLE OFF THE ROAD. I HAD VEHICLE TOWED TO DEALERSHIP 41425 MILES ON 2016 DODGE GRAND CARAVAN SXT. VEHICLE WAS DEALER SERVICED AND OWNERS MANUAL WAS SIGNED AT REQUIRED SERVICE TIMES. DATE 5 AUGUST 2019. DEALER REPLACED TORQUE CONVERTER, TRANSMISSION PUMP, TRANSMISSION FILTER, TRANSMISSION FLUID. MY VIN DID NOT COME UP ON ANY RECALLS. DRIVE TRAIN WARRANTY SHOULD BE EXTENDED TO 100,000 MILES ON THESE VANS AS A MINIMUM TO PROTECT THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277247October 31, 2019
UNKNOWN OR OTHER
THE PASSENGER SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT OPEN. THE LOCK ELECTRONIC LOCK SWITCH WILL NOT DISENGAGE, THE AUTOMATIC DOOR MECHANISM WILL NOT WORK, AND THE DOOR WILL NOT FUNCTION IN MANUAL MODE. AS A VAN WITH PASSENGERS IN THE BACK, THIS IS POSING A SAFETY HAZARD WITH PEOPLE HAVING TO EXIT THE VAN ON THE SIDE FACING TRAFFIC. IF THE DRIVERS SIDE SLIDING DOOR FAILS IN A SIMILAR FASHION, A GREATER SAFETY WOULD RESULT IF PEOPLE CANT EGRESS THE VEHICLE. THE LOCAL DODGE DEALER INDICATES THIS IS A COMMON ISSUE AND THAT THERE IS NO RECALL FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277037October 30, 2019
UNKNOWN OR OTHER
MY 2016 DODGE GRAND CARAVAN MAKES A LOUD BUZZING NOISE WHEN PRESSING THE UNLOCK BUTTON, ON THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277098October 30, 2019
UNKNOWN OR OTHER
WHILE I WAS SLIGHTLY ACCELERATING FROM A STOP LIGHT AND TURNING AROUND A CORNER GOING 5-10 MPH MY DRIVERS SIDE QUARTER WINDOW EXPLODED AND THE DRIVERS SIDE NEAR PASSENGER WINDOW SHATTERED. I WAITED FOR LAW ENFORCEMENT TO ACCESS THE SCENE TO SEE IF SOMETHING HIT MY CAR AND THEY CONCLUDED THAT NOTHING ENTERED OR EXITED MY VEHICLE. THEY ADVISED ME TO CONTACT DODGE ABOUT DEFECTIVE WINDOWS BECAUSE THERE WAS NOTHING ELSE THAT CAUSED THIS AND NO DAMAGE TO THE VAN OTHER THAN THE WINDOWS. DODGE IS NOT ASSUMING ANY RESPONSIBILITY AND IS DENYING REIMBURSEMENT. THIS SHOULD NOT BE ABLE TO HAPPEN. UPON RESEARCHING IF THIS HAS HAPPENED TO ANYONE ELSE IT APPEARED TO HAPPENED TO SEVERAL OTHER PEOPLE. THIS IS A HUGE SAFETY CONCERN. MY CHILDREN WERE IN THE BACK SEAT. MY DAUGHTER HAD SHATTERED GLASS ALL OVER HER WITH GLASS DOWN HER SHIRT AND SHE WAS SCREAMING. MY VEHICLE IS OLDER BUT CLEARLY IF THIS IS A 'NORMAL' THING TO HAPPEN FOR A VEHICLE THIS AGE THEN ALL DODGE VEHICLES SHOULD BE TAKEN OFF THE ROAD AT A CERTAIN AGE/MILEAGE. I WAS MORE THAN WILLING TO DO ANYTHING NECESSARY FOR DODGE TO INSPECT THE VEHICLE BUT KEPT GETTING TOLD THAT THEY WERE PROCESSING THE CLAIM AND THAT THERE WAS NOTHING MORE THEY NEEDED FROM ME. WHEN THEY CALLED TO TELL ME THEY DENIED MY CLAIM THEY ACTED LIKE THEY DID NOT HAVE ENOUGH EVIDENCE TO SHOW THAT THEY WERE AT FAULT BECAUSE AN INSPECTION WAS NOT DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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