Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11280356November 15, 2019
POWER TRAIN
TRANSMISSION PUMP FALIURE IN THE MIDDLE OF DRIVING (ON RR. 47), HAD TO PROCEED TO A SPOT TO STOP, MAKING A LEFT TURN AT A GREEN LIGHT NOT KNOWING IF IT WOULD ACTUALLY ACCELERATE,NOW I AM TOLD BY A MECHANIC THAT WHENEVER THE PUMP HEATS UP WE WILL LOSE ALL GEARS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280434November 15, 2019
FUEL/PROPULSION SYSTEM
I RECENTLY HAVE BEEN EXPERIENCING BATTERY DRAINAGE TO THE POINT OF NEEDING 2 BATTERY REPLACEMENTS. I THEN REALIZED THAT AFTER I TURN OFF MY VEHICLE THE FUEL PUMP IS STILL ON. I REPLACED THE FUSE AND RELAY ONLY TO STILL HAVE THE SAME PROBLEM. REPLACED THE FUEL PUMP AND THE PROBLEM IS STILL THERE. THIS VEHICLE STALLED ON MY THREE TIMES WHILE DRIVING TO EITHER WORK OR ON THE HIGHWAY WITH MY CHILDREN. THIS IS A SAFETY ISSUE AND I HAVE RAN OUT OF OPTION TO FIX IT. DODGE NEEDS TO FIGURE OUT THE CAUSE AND FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280141November 14, 2019
UNKNOWN OR OTHER
BOTH KEYS STOPPED WORKING WHEN VAN WAS UNDER WARRANTY, ONE KEY HAS STOPPED WORKING AGAIN, KEY WON'T UNLOCK VAN. ARE DEFECTIVE KEYS A COMMON PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280164November 14, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, AN ELECTRICAL BURNING ODOR WAS PRESENT COMING FROM THE VENTS. ALSO, THE VEHICLE WOULD NOT IMMEDIATELY START WHEN THE IGNITION SWITCH WAS TURNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIPM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11280214November 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 DODGE GRAND CARAVAN. WHILE DRIVING 45 MPH, THE OIL PRESSURE AND AN UNKNOWN WARNING INDICATOR ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. ON NOVEMBER 9, 2019, WHILE DRIVING 55 MPH, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS LOSING SPEED, BUT WAS ABLE TO BE PULLED OVER TO THE SIDE OF THE ROAD. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT CALLED THE POLICE DUE TO HER DISABLED HUSBAND BEING IN THE COLD FOR OVER TWO HOURS. A POLICE REPORT WAS FILED. HE WAS TRANSPORTED TO THE HOSPITAL, BUT THERE WERE NO INJURIES OR MEDICAL ATTENTION NEEDED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279754November 13, 2019
ELECTRICAL SYSTEM
I LIVE IN MAINE AND WHEN IT IS COLD OUT THE AUTOMATIC DOORS FREEZE UP YOU CANNOT OPEN IT BY YOURSELF IT CLICKS AND CLICKS. DOESN'T SEEM LIKE A BIG DEAL BUT MY KIDS HAVE TO JUMP THROUGH THE FRONT TO GET IN AND I HAVE A NEWBORN BABY WHO WE HAVE TO STICK THE CAR SEAT THROUGH THE PASSENGER DOORS THE SCARY THING IS I WONDER IF THERE WAS AN EMERGENCY AND WE HAD TO GET OUT OF THE CAR SO THE CAR IS SMOKING OR SOMETHING THE DOORS WOULD NOT OPEN I WOULD HAVE TO TRY TO PULL THE INFANT SEAT OUT THROUGH THE FRONT AND THE KIDS WOULD ALL HAVE TO JUMP OUT THROUGH THE FRONT I DON'T GET HOW THIS HAS NOT BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279760November 13, 2019
STRUCTURE:BODY
PARKED IN DRIVEWAY, TRIED TO OPEN REAR DRIVER SIDE DOOR AND IT IS LOCKED AND I CANNOT UNLOCK IT. MY HUSBAND SUFFERED A MASSIVE STROKE AND THIS VAN IS HOW WE GET AROUND. IT IS IMPERATIVE THIS BE FIXED AS HE IS IN A WHEELCHAIR PERMANENTLY AND WOULD BE STUCK INSIDE IF, GOD FORBID, AN ACCIDENT OR FIRE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279865November 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2017 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 38 MPH, THE VEHICLE STARTED TO MISFIRE AND HESITATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO GATOR CHRYSLER DODGE (840 HARBOR CITY BLVD, MELBOURNE, FL 32901) WHERE IT WAS DETERMINED THAT THE ENTIRE LEFT CYLINDER HEAD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279526November 12, 2019
STRUCTURE:BODY
BOTH REAR PASSENGER SLIDING DOORS WILL NOT OPEN. THEY ARE UNLOCKED (USING BOTH THE FOB AND THE INTERIOR MANUAL LOCK/UNLOCK). THE VAN IS ALWAYS IN AN OFF/NOT RUNNING OR PARKED STATE WHEN ATTEMPTING TO OPEN DOORS. WHETHER USING THE FOB OR MANUAL DOOR HANDLE, THE DOORS MAKE A CLICKING SOUND AND ATTEMPT TO OPEN (JERKS AND MOVES A NEGLIGIBLE AMOUNT) BUT DOES NOT OPEN. THE DOORS CANNOT BE OPENED MANUALLY. I CARRY 2 SMALL CHILDREN AND ONLY 1 HAS THE ABILITY TO RELEASE HIMSELF FROM HIS CAR SEAT AND FIND A FRONT DOOR TO EXIT OUT OF. IN AN EMERGENCY THE 2 CHILDREN WOULD BE DIFFICULT TO EXTRICATE WITHOUT CLIMBING THROUGH AN OPEN BACK HATCH (IF ACCESSIBLE) OR OVER THE FRONT SEATS. THIS IS A KNOWN ISSUE. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41910_DS866499 HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T41909_DS650359
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279541November 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START WHEN TURNING THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279706November 12, 2019
ELECTRICAL SYSTEM
PASSENGER SIDE SLIDING DOOR IS STUCK IN LOCKED POSITION. DOOR WILL NOT OPEN WITH KEY, KEY FOB, OR MANUALLY. WHEN I TRY TO OPEN THE DOOR I GET THE MESSAGE TO 'UNLOCK TO OPERATE'. DEFINITELY A SAFETY ISSUE! MY SMALL CHILDREN RIDE BACK THERE AND I NEED TO BE ABLE TO ACCESS THEM QUICKLY IF SOMETHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279216November 10, 2019
WHEELS
WHILE ON SHORT 125 MI TRIP, STARTED VIBRATING BADLY, GOT SLOWED TO ABOUT 40, LF WHEEL CAME OFF. DEALER REPLACED HUB & WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280071November 10, 2019
UNKNOWN OR OTHER
SLIDING DOOR LOCK ACTUATOR FROZE UP.THIS RENDERSTHE SLIDING DOOR COMPLETELY INOPERABLE.IF THAT DOOR WAS NEEDED FOREGRESS,IT WOULDNT BE AVAILABLE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279201November 9, 2019
ELECTRICAL SYSTEM
UNABLE TO UNLOCK DRIVER SIDE PASSENGER SLIDING DOOR WITH KEY FOB OR PUSH BUTTON ON CONSOLE OR MANUALLY. LATCH SEEMS SEIZED IN LOCK POSITION. I HAVE EVEN TRIED BY KICKING AND SHOULDERING BACK OF DOOR TO GET IT TO BUDGE, NO LUCK. LIMITS ESCAPE IN AN EMERGENCY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278878November 8, 2019
ELECTRICAL SYSTEM
THE CAR IS SLOW TO START AFTER 2ND TIME , THE CHRYSLER I HAVE TO CHANGE THE TIMP ALL THE FUSE BOX ONLY FOR A PROBLEM OF START , WHAT HAPPENS TO ALL DODGE GRAND CARAVAN THE YEAR 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278912November 8, 2019
ELECTRICAL SYSTEM
ANYTIME THE CAR IS MOVING OR IN PARK AND YOU UNLOCK OR LOCK THE BACK REAR RIGHT DOOR MAKES A BUZZING NOISE I HAVE SEEN HUNDREDS OF PEOPLE ONLINE WITH THE SAME COMPLAINT IT NEEDS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279091November 8, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
THE FIRST THING TO GO WRONG WITH THIS VEHICLE WAS THE TELEVISION STOPPED WORKING AND THEY FIXED IT ONCE AND IT WENT OUT AGAIN BUT I DID NOT TAKE IT BACK BECAUSE IT WOULD HAVE COST ME OUT OF POCKET .THE NEXT THING TO GO WRONG WAS THE DRIVER SIDE BACK DOOR WOULD NOT OPEN THEY HAD TO KEEP IT FOR A DAY OR TWO FOR THAT. THE NEXT THING TO GO WRONG WAS THE CYLINDER HEAD THEY TOOK A WEEK TO FIX IT BUT THE CAR STILL HAD WEAK ENGINE PERFORMANCE AND ENGINE MISFIRE SO I TOOK IT BACK FOR THEM TO CHECK IT AGAIN AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE WINDSHIELD WIPER SQUIRTER IS ALSO BROKEN. THE NEXT THING TO GO WRONG WAS THE GEAR SHIFTER, THE CAR WOULD NOT MOVE AND WAS STUCK IN DRIVE WITH KEY STUCK IN THE IGNITION WE HAD JUST GOTTEN IN THE CAR .I TRIED TO TURN THE CAR OFF AND BACK ON BUT THE ENGINE WOULD NOT CRANK. I HAD TO HAVE IT TOWED IN TWICE AND RENT A CAR ON MY OWN INSURANCE DOESN'T PROVIDE RENTAL UNLESS YOU HAVE A ACCIDENT. WHEN THAT HAPPENED MY FAMILY OF SIX WAS IN THE CAR. I HAD TO PAY FOR EVERYTHING OUT OF POCKET. THE PROBLEMS STARTED AFTER 2 YEARS AND THE CAR IS ONLY THREE YEARS OLD AND FOUR MORE YEARS TO PAY FOR IT .I WAS ADVISE BY AN AGENT AT DODGE JEEP CHRYSLER TALLAHASSEE FL THAT IF I CONTINUED TO PAY MY WARRANTY WOULD BE EXTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278806November 8, 2019
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE ELECTRONIC SLIDING DOOR HAD LOCKED AND COULD NO BE RE-OPENED. THE VEHICLE WAS TAKEN TO STRAUB CHRYSLER DODGE (1502 WHEELING AVE, GLENDALE, WV) WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE MECHANISM WAS REPLACED AND THE FAILURE WAS REMEDIED. HOWEVER, WHEN THE VEHICLE WAS TAKEN IN FOR SERVICE, THE SAME FAILURE OCCURRED ON THE PASSENGER SIDE SLIDING DOOR. THE PASSENGER SIDE DOOR WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278811November 8, 2019
UNKNOWN OR OTHER
BOTH SLIDING DOOR LOCKS HAVE FAILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278826November 8, 2019
FUEL/PROPULSION SYSTEM
AFTER VEHICLE SITS FOR A PERIOD OF TIME ESPECIALLY WHEN IT IS COLD OR WET OUT THE VEHICLE WILL CONTINUE TO TURN OVER WITHOUT STARTING THE FUEL PUMP RELAY IS NOT OPPERATING AT ALL TIMES AS IT'S FAULTY WITH NO WAY TO REPLACE IT AS IT IS NOT SEPARATE ENTITY FROM THE TIPM CIRCUIT BOARD. SO THERE ARE DAYS WHERE THE VEHICLE IS NOT DRIVABLE AS IT WILL NOT START DO TO THE PROBLEM OF NO FUEL BEING INJECTED INTO THE ENGINE DUE TO A BAD OR FAULTY FUEL PUMP RELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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