Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11339912July 17, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
PASSENGER SIDE REAR DOOR LOCK MAKES BUZZING SOUND WHENEVER UNLOCK IS PRESSED FROM ANY SOURCE. ISSUE OCCURS WHETHER STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339677July 16, 2020
STRUCTURE:BODY
OUR PASSENGER SIDE SLIDER DOOR, DOES NOT FULLY CLOSE AND CREATES A CLICKING NOISE WHEN CLOSING. THIS ONLY HAPPENS WHEN THE TEMPERATURE OUTSIDE IS WARM AND THE CAR HAS BEEN SITTING. IF WE KEEP THE CAR IN THE GARAGE IT DOES NOT HAPPEN. THE DOOR IS ALSO NOW STARTING TO COME AJAR WHILE DRIVING CAUSING THE INTERIOR LIGHTS AND DOOR AJAR LIGHT ON THE DASHBOARD TO ENGAGE. WE ARE WORRIED THE DOOR COULD PHYSICALLY COME OPEN WHILE DRIVING ENDANGERING THE CHILDREN IN THE BACK. WE PURCHASED THIS CAR IN 2018 AND HAVE EXPERIENCED THIS ISSUE FROM THE BEGINNING OF OUR OWNERSHIP. THE DEALERSHIP WAS UNABLE TO REPLICATE AND WE HAVE JUST KEPT THE CAR IN THE GARAGE TO KEEP IT COOL, HOWEVER IT IS BECOMING MORE OF AN ISSUE AND THE DOOR WILL RANDOMLY COME AJAR NOW WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339783July 16, 2020
ELECTRICAL SYSTEM
SLIDING DOOR ACTUATORS FAIL OFTEN ON TOWN & COUNTRY VANS. MY FAMILY HAS OWNED THREE DIFFERENT MODEL YEARS IN THE PAST 10 YEARS, AND EACH ONE HAS HAD THE SLIDING DOOR ACTUATORS REPLACED. WHEN THEY FAIL, THEY ARE EITHER STUCK TO THE OPEN OR CLOSED POSITION, SO IF OPEN YOU CANNOT MANUALLY LOCK YOUR CAR DOOR, AND IF CLOSED (LOCKED) YOU CANNOT UNLOCK IT OR OPEN THE DOOR. THIS COULD BE A SAFETY CONCERN IF AN ACCIDENT OCCURRED AND THE ONLY DOOR TO GET OUT WAS STUCK IN THE LOCKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339495July 15, 2020
ENGINE AND ENGINE COOLING, AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE LEAKED WATER AND COOLANT, CAUSING THE CONTACT TO CONTINUALLY TOP OFF THE FLUIDS. ADDITIONALLY, THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V611000 (EQUIPMENT) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO GARBER CHRYSLER DODGE JEEP RAM LOCATED AT 5330 BAY RD, SAGINAW, MI 48604, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT SHE WAS CONCERNED FOR THE SAFETY OF HER CHILD WHO WAS REGULARLY TRANSPORTED USING THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 174,923.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339496July 15, 2020
UNKNOWN OR OTHER
HAVE TROUBLE WITH THE CAR STARTING HAVE TO MESS WITH THE SIFTER TO GET IT TO START ALSO THE BACK GATE HYDROPONICS ARE NOT WORKING TO KEEP THE BACK DOOR OPEN IT GOES AS UP AND THEN COMES RIGHT BACK DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339527July 15, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE CAR IS 4 YEARS OLD AND THE DRIVER SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT UNLOCK AND CANNOT BE OPENED. IN THE EVENT OF AN ACCIDENT OR FIRE NO ONE WILL BE ABLE TO GET OUT OF THE CAR ON THE DRIVERS SIDE OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339553July 15, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT WHILE MOVING OFF FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO EXCEED 10 MPH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO A RECALL. ZEIGLER CHRYSLER DODGE JEEP RAM OF PLAINWELL (1186 M-89, PLAINWELL, MI 49080) AND ZEIGLER CHRYSLER DODGE RAM (3939 STADIUM DR, KALAMAZOO, MI 49008) WERE CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339578July 15, 2020
STRUCTURE:BODY
THE DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED/CLOSED POSITION. I TRIED TO OPEN IT WITH MY KEY, THE BUTTONS ABOVE THE REAR-VIEW MIRROR, AND MANUALLY WITH NO LUCK. TOOK TO DEALER, AND WAS TOLD IT IS A COMMON PROBLEM THAT THEY FIX REGULARLY, BUT THERE IS NOT RECALL. I JUST FIXED THE PASSENGER SIDE DOOR LESS THAT A YEAR AGO, AND NOW I AM DEALING WITH THE DRIVER'S SIDE. IN THE CASE OF AN EMERGENGY/ACCIDENT, HOW ARE MY KIDS SUPPOSED TO GET OUT A A VAN WITH A DOOR THAT WILL NOT OPEN MANUALLY? IT IS ONLY A 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339263July 14, 2020
SEATS
THE HEADREST BROKED BY ITSELF, THE PLASTIC OF THE MECHANISM CRACKED CAUSING THE HEADREST TO BE HOLD IN PLACE JUST BY THE MATERIAL. THE VEHICLE WAS PARKED, NOT INVOLVED IN ACCIDENT OR ANYTHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339269July 14, 2020
ENGINE
WHILE DRIVING EVEN A SLOW OR FAST SPEEDS IT HAPPENS. THIS HAS BEEN GOING ON FOR MONTHS NO WARNING THE CAR WILL STALL.. I LOST POWER STEERING THAT IS HOW I KNOW THE CAR HAD STALLED. THEN ANOTHER TIME I DID NOT GO ANY WHERE WHEN I HIT THE GAS AGAIN THE THAT IS HOW I KNEW THE CAR STALLED. IT IS A VERY DANGEROUS THING FOR THE CAR TO BE DOING I HAVE BROUGHT IT TO MY MECHANIC ON MANY OCCASION CAN NOT SEEM TO FIND ANYTHING WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339319July 14, 2020
UNKNOWN OR OTHER
BOTH SLIDING DOORS MAKE AWFUL NOISES WHEN OPENING AND SHUTTING. IT IS BY ALL MEANS NOT A SMOOTH GLIDE FOR OPENING AND SHUTTING. SOMETIMES THEY COME TO A CLOSE AND REOPEN ON THEIR OWN. SOMETIMES YOU CAN'T GET THE DOOR TO CLOSE ALL OF THE WAY AND LATCH. THIS IS NOT SAFE WHEN DRIVING. THEY NEED TO BE LOOKED AT AND PUT ON A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339018July 13, 2020
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
THE ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY AND MAKING THIS A VERY DANGEROUS SITUATION WHERE INNOCENT PEOPLE CAN BE AT RISK OF ACCIDENT WITHOUT WARNING SINCE YOU DON'T HAVE STEERING OR BRAKES WHEN IT THE ENGINE SHUTS DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339073July 13, 2020
ENGINE
I LOVE THE TOWN AND COUNTRY VAN, AND THIS IS MY 3TH CAR - MY 2016, I HAVE THIS CAR SINCE NEW, RIGHT NOW IT HAS 80,000 MILES AND 2 WEEKS AGO IT STARTED WITH A LIGHT TICKING NOISE IN THE ENGINE (WHEN ENGINE IS ON IN PARK OR DRIVING), AND NOW IT IS GETTING WORSE OVER THE WEEK - I TOOK MY CAR TO DEALER AND THE COST WILL BE AROUND $1000 USD - DEALER MENTIONED THAT THIS IS A KNOWN ISSUE FROM THE MANUFACTURER AND TOO MANY CARS AFFECTED, AND IT BECUSE ON ENGINE PENTASTAR WITH 3.6LTS THE CAMSHAFT HAS A LOOSE ROLLER BALANCING (ORIGINAL PART#: 0518.4296 AH008) WHICH IS DOING THE NOISE - THE PART PRICE IS A COUPLE DOLLAR, BUT THE LABOR IT IS EXPENSIVE) - I NEED YOUR SUPPORT TO FIX THIS ISSUE ON MY CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339235July 13, 2020
ELECTRICAL SYSTEM
MY VAN SHUT OFF WHILE DRIVING ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338954July 12, 2020
UNKNOWN OR OTHER
2012 CHRYSLER TOWN AMS COUNTRY REAR AIR CONDITIONING SYSTEM NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338858July 12, 2020
SEATS
MY 8 YEAR OLD SON LEANED WITH HIS HAND ON THE BACK OF THE DRIVER SIDE HEAD REST. THE HEAD REST RELEASED SHOOTING FORWARD. UPON TRYING TO RESET THE HEADREST I NOTICED THE PLASTIC PIECE NEEDED TO HOLD THE SPRING MOUNT TO LOCK IT WAS BROKE THUS NOT ALLOWING ME TO RESET THE HEADREST. THE CAR WAS PARKED AND OFF WHILE THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338798July 11, 2020
ELECTRICAL SYSTEM
DOOR LOCK BUZZES WHEN OPENING LOCKS ON AUTOMATIC LOCK. PASSENGER SIDE SLIDING DOOR. CAR IS STATIONARY, PARKED AND OPENING DOORS WHILE LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338573July 10, 2020
FUEL/PROPULSION SYSTEM
VEHICLE STALLS AND CUTS OUT ,AFTER FILLING UP TANK. WHILE DRIVING. DANGEROUS. IT IS DOING IT AT OTHER TIMES NOW TOO IT IS STARTING TO DO IT AT A LONGER TIME AFTER FILL UP..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338717July 10, 2020
SEATS
THE FRONT DRIVERS SEAT HEAD REST EXPLODED WHEN I WAS GETTING INTO THE CAR THE CAR WAS PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338326July 9, 2020
SEATS
DRIVERS SEAT ACTIVE HEAD RESTRAINT DEPLOYED UNEXPECTEDLY WITH NO IMPACT OR KNOWN REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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