Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11353570September 7, 2020
STRUCTURE:BODY
PASSENGER REAR SLIDING DOOR LOCKED AND COULD NOT BE OPENED. DEALER REPLACED LATCHING MECH-COST 650.00 IN2018. THEN IN 2020 THE DRIVER SIDE SLIDING REAR DOOR DID THE SAME THING, DEALER REPLACED LATCHING MECH-COST 950.00. THIS SHOULD BE A SAFETY ISSUE AS THE DOORS CAN ONLY BE OPENED BY THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352960September 3, 2020
SEATS
ACTIVE HEAD RESTRAINT DEPLOYED FOR NO REASON. VEHICLE WAS STATIONARY IN MY DRIVEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352964September 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
DRIVING ON FREEWAY THE CHECK ENGINE LIGHT CAME ON AND VAN SHIFTED INTO 3RD GEAR WITHOUT WARNING. DIAGNOSED WITH STUCK VALVE AND GEAR STUCK IN 3RD OR 2ND YEAR. VAN WOULDN'T DRIVE OVER 45 RPMS HAD TO EXIT FREEWAY FAST. RPMS ACTING SPORADICALLY FROM 0 TO 5 DROPPING RAPIDLY AND INCREASING. MY LIFE WAS AT RISKED DUE TO FAST TRAFFIC APPROACHING. SEMI'S, CARS AND TRUCKS HEADED TOWARDS ME AT 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352791September 2, 2020
AIR BAGS
HOLA ESTUVE LLEVANDO AL DEALER ALBERIC COLN POR UN REGALO SOBRE UNA PUERTA ELLOS DIJERON QUE ADEMS DE ESO TENA UNAS CUANTAS COSAS MS ,ME REFIERO LE SALI UN CDIGO MDULO ORC PARTES # 68062118AG. ELLOS ME INDICAN QUE NO TIENE RECALL Y TENGO QUE PAGAR POR ESA INSTALACIN PORQUE LA GUAGUA NO TIENE GARANTA. OK MI PREGUNTA SI NO HUBIERA LLEVADO A ESE RECALL QUE TIENE NO SE HUBIERA SABIDO DE LOS AIRBAG QUE ESTN MALO. ESO NO ES PROBLEMA DE FABRICANTES PORQUE Y SI EXPLOTAN UNO GUIANDO SI OCASIONAR UN ACCIDENTE O VISEVERSA QUE YO LO ESTUVIERA UN ACCIDENTE FALLECIERA UN ACOMPAANTE EN LA GUAGUA DE QUIN SERA RESPONSABILIDAD MA O DEL FABRICANTE. NECESITO ALGUNA CONTESTACIN SOBRE ESTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352446September 1, 2020
ENGINE, POWER TRAIN, SEATS
OIL COOLER HOUSING DEFECTIVE CRACKS UNDER PRESSURE OR OVERHEATING. DRIVER SIDE POWER SEAT FAILURE MAJOR SAFETY ISSUES. POWER TRAIN ROUGH SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352487September 1, 2020
ELECTRICAL SYSTEM
THE REAR PASSENGER SLIDING DOOR CONTINUES TO TRY TO LATCH AFTER CLOSED, GENERALLY ONLY ON VERY HOT DAYS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A WELL KNOWN PROBLEM WITH THESE VEHICLES. PLEASE READ THE COMMENTS ON THE SITE BELOW TO SEE HOW MANY PEOPLE HAVE BEEN EFFECTED BY THIS- HOW IS THIS NOT A RECALL YET?? HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C24092_DS899542
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352578September 1, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER SIDE SLIDING DOOR MAKES A LOUD BUZZING SOUND WHILE LOCKING OR UNLOCKING THE VEHICLE. I WAS TOLD BY THE DEALERSHIP THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND AN EXPENSIVE REPAIR (AROUND $650). EVENTUALLY THE LOCK WILL NOT FUNCTION AT ALL AND YOU WON'T BE ABLE TO LOCK OR UNLOCK THE DOOR. THIS IS A LIFE SAFETY ISSUE THAT SHOULD BE ADDRESSED BY CHRYSLER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352605September 1, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
PASSENGER-SIDE SLIDING DOOR LOCK DOES NOT WORK CORRECTLY AND SOMETIMES GETS STUCK. IT MAKES A LOUD BUZZING NOISE WHEN TRYING TO LOCK AND UNLOCK. THIS IS A KNOWN ISSUE WITH THIS VEHICLE BUT NO RECALL HAS BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352599September 1, 2020
POWER TRAIN
ERROR CODE P083B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352680September 1, 2020
AIR BAGS, SEATS
BOTH HEADRESTS DEPLOYED INVOLUNTARILY AND UNEXPECTEDLY WHEN THE IGNITION WAS BEING BEEN TURNED OFF AFTER I PULLED IN THE MY DRIVEWAY. THE VAN WAS STATIONARY AND THERE WAS NO IMPACT OR CAUSE FOR THE DEPLOYMENT/. I WAS IN THE DRIVER'S SEAT THE HEADREST HIT THE BACK OF MY HEAD WITH FORCE. WE WERE UNABLE TO RESET THE HEADRESTS AS THE PLASTIC CLIP HOLDING THE METAL ROD HAD BROKEN ON BOTH HEADRESTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352081August 30, 2020
STRUCTURE:BODY
THE LOCK ACTUATOR FOR THE PASSENGER SIDE REAR DOOR STOPPED FUNCTIONING PROPERLY. THE DOOR LOCK STUCK IN THE LOCKED POSITION AND THE DOOR COULD NOT BE OPENED. A BODY SHOP GOT THE ACTUATOR UNSTUCK, BUT WITHIN A FEW DAYS IT WAS STUCK AGAIN, THIS TIME IN THE UNLOCKED POSITION. I STARTED RESEARCHING THE PROBLEM ONLINE AND FOUND A WAY TO GET THE LOCK UNSTUCK AND I USED THAT TRICK WHEN IT STUCK IN THE LOCKED POSITION, BUT OVER TIME THE ACTUATOR HAS ALSO STARTED BUZZING. NOW WHEN THE POWER DOOR LOCKS ARE ACTIVATED, INSTEAD OF LOCKING OR UNLOCKING THE ACTUATOR ON THIS DOOR JUST BUZZES LOUDLY AND THE LOCK MECHANISM DOESN'T MOVE. IT'S BEEN BUZZING FOR MONTHS NOW, SO I DECIDED TO DO SOME MORE RESEARCH AND SEE IF IT WAS AN ISSUE I FELT COMFORTABLE FIXING MYSELF. ONCE I STARTED LOOKING, I FOUND SEVERAL FORUMS WERE A LOT OF PEOPLE WERE HAVING THIS SAME ISSUE, AND IT WAS RECOMMENDED THAT EVERYONE REPORT THIS ISSUE TO POSSIBLY CREATE A RECALL IF THE FAILURE RATE OF THE ACTUATOR IS HIGH ENOUGH. I ALSO FOUND THAT THE PART THAT NEEDS REPLACED IS INEXPENSIVE, IT'S LESS THAN $50. HOWEVER, DUE TO THE DEGREE OF DIFFICULTY IN ACCESSING THE PART, THE ENTIRE DOOR PANEL HAS TO BE TAKEN APART TO ACCESS IT, THE AVERAGE REPAIR QUOTE FOR THIS REPAIR IS IN THE $700-$800 RANGE. THIS SEEMS LIKE A REALLY POOR DESIGN CHOICE FOR A PART THAT SEEMS TO HAVE SUCH A HIGH FAILURE RATE. IF YOU NEED ANY ADDITIONAL INFORMATION OR A SHORT VIDEO OF THE BUZZ, SINCE A PICTURE WILL NOT REALLY SHOW THE ISSUE PLEASE LET ME KNOW. THANK YOU!*DT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352011August 29, 2020
STRUCTURE:BODY
REAR PASSENGER SIDE DOOR DOES NOT LATCH PROPERLY SOME OF THE TIME. MOST THE TIMES IT DOES IT WHEN THE VEHICLE IS STATIONARY. BUT HAS HAPPENED WHEN I HIT A BUMP DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352007August 29, 2020
SEATS
EARLY ON/ABOUT AUGUST 27, 2020 I WENT OUT TO MY CHRYSLER T&C , PARKED OVERNIGHT IN MY HOME'S DRIVEWAY, AND DISCOVERED THAT THE FRONT PASSENGER SEAT HEADREST HAD DEPLOYED. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY INCIDENTS OF SUDDEN CONTACT WITH ANY OTHER VEHICLE OR OBJECT. EXAMINATION OF THE VEHICLE EXTERIOR SHOWS ZERO EVIDENCE OF ANY CONTACT WITH ANOTHER OBJECT ON ANY OF THE OUTSIDE SURFACES. THE HEADREST WAS NOT DEPLOYED WHEN I WAS LAST IN THE VEHICLE, BUT WAS DEPLOYED WHEN I LOOKED AT IT THE NEXT MORNING. I HAVE NOT YET TAKEN THE VEHICLE TO ANY REPAIR FACILITY AND NO ONE EXCEPT ME AND MY WIFE HAVE SEEN THE PROBLEM. I AM THE SOLE PERSON TO DRIVE THIS VEHICLE. NO OTHER PERSON, INCLUDING MY WIFE, DRIVES IT. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351772August 28, 2020
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND STOP MONITORING SYSTEM MALFUNCTIONED AND FAILED TO ILLUMINATE IN THE MIRRORS. THE AUDIBLE BEEPING SOUND WAS ALSO INOPERABLE WHILE ANOTHER VEHICLE WAS APPROACHING. THE CAUSE OF THE FAILURES WERE NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351853August 28, 2020
UNKNOWN OR OTHER
REAR EVAPORATOR CORE CORRODED AND LEAKED. NEEDED REPLACEMENT AS THE AC WAS NO LONGER WORKING. 69,000 MILES. BOTH THE REPAIR SHOP (MIDAS) AND AN AUTO DEALER CONFIRMED THAT THIS IS A COMMON PROBLEM - AND BOTH INDEPENDENTLY COMMENTED ON BAD DESIGN - THAT THE CORE IS DIRECTLY EXPOSED TO ROAD SALT AND UNDERCARRIAGE MOISTURE, FOSTERING CORROSION. REPAIR COST WAS $849.72.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351527August 27, 2020
ELECTRICAL SYSTEM, ENGINE, SEATS
UPPER TOP ENGINE CAMSHAFT ROLLERS ARE DEFECTIVE ALSO ELECTRONICA FUEL INJECTION PROBLEMS FOLLOWED BY FAULTY DASH TEMPERATURE GAUGE ALSO DRIVER SIDE SEAT HAS A DEFECTIVE LEFT SIDE MOTOR WITH FAULTY SEAT BELT HOLDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351528August 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TAPPING NOISE COMING FROM TOP OF ENGINE DIAGNOSIS MULTI CAM SHAFT ROLLERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351156August 25, 2020
ELECTRICAL SYSTEM
PASSENGER REAR DOOR BUZZES WHEN YOU UNLOCK THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351004August 24, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT STATED THAT AFTER THE FAILURE OCCURRED, HE WAS UNABLE TO RESTART THE VEHICLE. DUE TO THE FAILURE, THE CONTACT INITIALLY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC; THE VEHICLE WAS THEN TOWED TO HIS RESIDENCE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE DIAGNOSED NOR REPAIRED. DESPITE THE VEHICLE NOT BEING DIAGNOSED, THE CONTACT LINKED HIS FAILURE TO THE FUEL PUMP RELAY. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351005August 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE HAD TO REPLACE THE TIPM TWICE IN THE 1 YEAR I OWNED THE VEHICLE. FIRST ISSUE I HAD WAS WITH THE VEHICLE NOT STARTING AFTER MANY ATTEMPTS WHILE IN A UNDESIRABLE LOCATION. THE SECOND TIME THE TIPM WAS REPLACED WAS AFTER MY HEADLIGHTS WOULD EITHER WORK OR NOT WORK AND SOMETIMES ONLY ONE HEADLIGHT WOULD TURN ON. IT WAS SPORADIC. THIS COULD LEAD TO SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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