Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#836216March 27, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCING ON-GOING/ INTERMITTENLY PROBLEM WITH ENGINE STALLING WHILE DRIVING, DEALER NOTIFIED AND SOME REPAIRS ARE BEING MADE BUT PROBLEM WOULD REOCCUR. COULD NHTSA HELP IN THIS MATTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#704812March 23, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
POWER STEERING BELT TENSIONER FAILED CATASTROPHICALLY, RESULTING IN LOSS OF POWER STEERING AND CONTROL OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835986March 19, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 65 MPH VEHICLE JUMPED FROM DRIVE INTO REVERSE AT HIGH SPEED, CAUSING THE CONSUMER TO HIT A HOUSE SIDEWAYS. DEALER STATED THERE WASN'T ANYTHING WRONG WITH VEHICLE, AND DEALER CAN'T DETERMINE THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#704583March 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IN THIS VEHICLE HAS FAILED 5 TIMES; REPAIRED ONCE; REPLACED 4 TIMES. MOST RECENT REPLACEMENT 1/20/99 AT 58000 MILES. THIS FAILURE CHARACTERIZED BY TRANSMISSION EXPLOSION WITH HIGH SPEED PROJECTILE FROM TRANSMISSION CASE DESTROYING DIFFERENTIAL AND STARTER. CAR BECAME UNABLE TO CONTROL AND ACCIDENT WAS NARROWLY AVOIDED. IF THIS OCCURRED AT HIGH SPEED INJURIES WOULD HAVE BEEN UNAVOIDABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835890March 16, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER GOT INTO VEHICLE TO START ENGINE. AFTER DRIVING APPROXIMATELY 15MINUTES, TRANSMISSION OVERHEATED. IN STOP AND GO TRAFFIC PROBLEM BECOMES PERSISTENT. TRANSMISSION FLUID BOILS AND OVERHEATS. VEHICLE BECOMES SMOKY AND GIVES OFF AN ODOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835721March 11, 1999
SEATS:FRONT ASSEMBLY:RECLINER
FRONT PASSENGER'S SEAT DOES NOT RELEASE FROM THE SEAT TRACK MECHANISM. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835596March 9, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH ALMOST CAUSED ACCIDENTS. BEEN TO DLR 5 TIMES. DEALER REPLACED ROTORS/PADS. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835570March 8, 1999
SEATS:FRONT ASSEMBLY:RECLINER
THE CAPTAIN'S SEAT BEHIND THE FRONT PASSENGER'S SEAT DOES NOT REMAIN IN THE LOCKED POSITION, CAUSING THE SEAT TO BECOME UNSTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703935March 2, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835354March 1, 1999
SEAT BELTS
THE MIDDLE BENCH RETRACTING SEATBELT IS COMPLETELY INOPERATIVE,WILL LOCK IN POSITION CAUSING A LOSS OF PROTECTION. THE DRIVER SIDE RETRACTING MECHANISM IS WEAK,WILL NOT RETRACT INTO SIDEWALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835240February 26, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WHEN WINDSHIELD WIPERS ARE SET IN INTERMITTENTLY, THE WIPERS SWEPT SPORADICALLY. SOMETIMES CONSUMER CAN NOT TURN THE WIPERS OFF. THE DEALER IS AWARE OF THE PROBLEM. THE PROBLEM HAS NOT BEEN CORRECTED. THE VAN WILL BE BROUGHT TO THE DEALERSHIP FOR THE FIFTH TIME FOR THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703797February 26, 1999
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#835133February 22, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
THE REAR WHEEL CYLINDER RUPTURED AND CAUSED FLUIDS TO EAT UP THE SHOES WHICH, IN RETURN , CAUSED BRAKING PROBLEM. DEALER NEEDED TO REPLACE THE WHEEL CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#530881February 19, 1999
EXTERIOR LIGHTING
PLASTIC HEADLIGHT LENS HAS DETERIORATED/BECAME OBSCURED TO THE POINT OF PREVENTING LIGHT FROM PASSING THROUGH TO LIGHT ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703496February 19, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, EQUIPMENT:MECHANICAL:CARRIER/RACK
WIRE TO UNDER HOOD LIGHT SHORTED OUT, BLOWING FUSE. LOST ALL INTERIOR LIGHTS, INCLUDING INSTRUMENT LIGHTS. NEXT ITEM, EGR VALVE WENT BAD, CAUSING VEHICLE TO BACKFIRE, ALSO CHECK ENGINE LIGHT CAME ON. NEXT ITEM, BATTERY SHORTED OUT CAUSING VEHICLE TO STALL. VEHICLE WAS DISABLED ON HIGHWAY, COULD HAVE CAUSED ACCIDENT, HAD TO BE TOWED. NEXT, TRANSMISSION SEAL AND GASKET FAILURE, CAUSING TRANSMISSION FLUID TO BE SPRAYED ON VEHICLE AND ROADWAY. NEXT ITEM, REAR SUSPENSION CAUSED REAR TIRE TO COME IN CONTACT WITH REAR WHEELWELL, COULD HAVE BLOWN TIRE IF NOT CAUGHT IN TIME.NEXT SPARE TIRE HOLDER FAILURE CAUSED TIRE TO BE LOWERED WHICH CAUSED TIRE TO COME IN CONTACT WITH ROAD, THUS COULD HAVE CAUSED AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833686February 18, 1999
AIR BAGS:FRONTAL
VEHICLE REAR ENDED ANOTHER VEHICLE AT ABOUT 35MPH AND NEITHER DRIVER'S OR PASSENGER'S SIDE AIRBAG DEPLOYED. CHRYSLER IS GOING TO INVESTIGATE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#834988February 18, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN PANIC STOPS ABS BRAKING SYSTEM FAILED, RESULTING IN EXTENDED STOPPING DISTANCE WHICH CAUSED AN ACCIDENT. BEEN TO DEALER BEFORE THE ACCIDENT, BUT COULD NOT DETERMINE THE PROBLEM NOR DID THEY FIX THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#835011February 18, 1999
PARKING BRAKE:CONVENTIONAL
AUTOMATIC ADJUSTER ON THE EMERGENCY PARKING BRAKE DOES NOT HOLD INTERMITTENTLY, CAUSING THE VEHICLE TO ROLL. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543921February 16, 1999
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STEERING:LINKAGES:TIE ROD ASSEMBLY, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL, SEATS
OIL PAN GASKET FAILED RESULTING IN LEAKAGE. (ATTORNEY FOR CONSUMER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703321February 15, 1999
STRUCTURE:BODY:DOOR
THE SELLING DEALER WAS APPROACHED TWICE ABOUT THE DOOR MISALIGNMENT. THEY STATED WE COULD HAVE THE DOOR TRIM STRIPES AND MOULDINGS ALIGNED OR THE CLOSING PROBLEM FIXED, NOT BOTH. THEY STATED THAT THEY HAD SEEN THIS PROBLEM BEFORE. THEY DID NOT WANT KNOW THE CAUSE. ASSOCIATED WITH THIS PROBLEM ARE DIMPLE DENTS IN THE AREA, JUST ABOVE THE OUTSIDE DOOR HANDLE. THE SPOT WELDS SECURING THE DOOR HINGES TO THE DOOR FRAME ASSEMBLY HAVE FAILED. THE SKIN OF THE DOOR SLIDES BEFORE AND AFTER AS THE DOOR IS CLOSED AND SHAKES WHEN THE VEHICLE IS IN TRANSIT. THE DIMPLE DENTS ARE A DIAGNOSTIC OF THIS FAILURE. THERE ARE THOUSANDS OF THESE 93, 94 AND 95 CHRYSLER /DODGE AND PLYMOUTH MINIVANS ON THE ROAD WITH THE DENTS. FOR A LONG WHILE I BELIEVED THAT THEY HAD ALL BEEN UNLUCKY IN THE PARKING LOT. HAVING SEEN THE HINGES FLOATING FREE AND THE DOOR SKIN MOVING BEFORE AND AFTER AGAINST THE SPOT WELDS OF THE TRAILING EDGE OF THE DOOR, I NOW KNOW THE DENTS ARE FROM THE FAILED DOOR HINGES. JERRY'S COLLISION CENTER IN SPRINGFIELD VA SAYS THEY HAVE SEEN MANY OF THESE FAILURES. SHOP REPAIR CANNOT BE GUARANTEED, AND THEY SUGGEST REPLACEMENT OF THE DOOR. THIS SHOP IS VERY COMPETENT. THEY DO THE BODY WORK FOR THE WHITE HOUSE CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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