Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#846423September 2, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING IN THE RAIN SERPETINE BELT FELL OFF, WHICH MAY HAVE CAUSED A LOSS OF VEHICLE CONTROL. DEALER SAID IT WAS A COMMON PROBLEM, BUT COULD NOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710746August 31, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WE HAVE A 2 YEAR OLD DAUGHTER THIS SHOULD NEVER HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710748August 31, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING FAILED WITHOUT ANY WARNING CAUSING POTENTIALLY DANGEROUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846104August 30, 1999
STRUCTURE:BODY
WHEN DRIVING AT ANY SPEED THERE IS A KNOCKING NOISE COMING FROM UNDER THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710678August 29, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT THIS CAR 9 MONTHS AGO FROM A CHRYSLER DEALER IT ONLY HAS APROX. 47000 MILES ON IT AND THEY WANT 1800.00 TO FIX IT! I JUST PAID THEM 20,000.00 9 MONTHS AGO! I'M UPSET!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710519August 25, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK BEGAN LEAKING GASOLINE WHEN TANK IS FILLED. GASOLINE FUMES PRESENT MOST OF THE TIME. DEALER SAYS THAT FUEL TANK FILLER OVERFLOW VALVE IS DEFECTIVE AND ENTIRE GAS TANK MUST BE REPLACED AS THERE IS NO WAY TO REPAIR THE VALVE ITSELF. THIS SEEMS LIKE A SAFETY ISSUE AND A DESIGN FLAW IF THE ENTIRE GAS TANK UST BE REPLACED FOR A DEFECTIVE VALVE IN THE FILLER TUBE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845683August 24, 1999
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING THE BOLT THAT HOLDS THE ENGINE PULLEYTENSIONER BROKE OFF, CAUSING ALL POWER TO BE LOST. THE VAN HAS BEEN TOWED TO THE DEALERSHIP FOR REPAIRS. OWNER EXPERIENCED THIS SAME PROBLEM 18 MONTHS AGO AT 30,000 MILES. REPAIRS WERE MADE AT OWNER'S EXPENSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710445August 24, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR WAS PURCHASED AFTER RETURNING A NEW CAR (1998 SATURN SW1) BACK TO THE SATURN DEALERSHIP THAT HAD GONE THROUGH FUEL INJECTIONS AND HAD ROTOR PROBLEMS THAT SATURN WOULD NOT FIX. THEY GAVE ME AN OPTION TO PURCHASE ANOTHER VEHICLE AS THEY SAID THEY MAY NOT BE ABLE TO PROVIDE A NEW VEHICLE TO REPLACE THE ONE YEAR OLD WAGON THAT WAS A LEMON. I FEEL DUE TO WHERE THE VAN ORIGINATED FROM (VIRGINIA), AND THE LAST OWNER WAS IN ALABAMA AND I PURCHASED IT IN WASHINGTION THAT POSSIBLY THE ODOMETER MAY HAVE BEEN REVERSED BACK. THE TRANSMISSION SHOULD NOT GO OUT AT 53,000 MILES (3,000 MILES AFTER PURCHASE). I SPOKE TO FOUR DEALERSHIPS IN SEATTLE AREA WHO WERE NO HELP. THE SERVICE MANAGERS AT EACH DEALERSHIP WAS RUDE AND SAID IT WAS NOT THEIR PROBLEM. FROM THE RESEARCH I HAVE DONE ON CHRYSLER TRANSMISSIONS THIS HAS BEEN ONGOING ISSUE WITH CONSUMERS. I NOW HAVE TO PAY $2200.00 + TO GET THE TRANSMISSION REBUILT. I WANT ALL VIN INSPECTIONS FROM EACH STATE THAT THIS VAN HAS BEEN TITLED TO SEE IF THE ODOMETER WAS INDEED TURNED BACK OR IF THIS IS A DEFECT THAT SHOULD BE RECALLED. I NEED ASSISTANCE AS I HAVE DONE ALL THAT I CAN TO GET ANSWERS WITH LITTLE ASSISTANCE FROM BOTH CHRYSLER AND SATURN. THANKS MUCH FOR ANY AND ALL DETAILS YOU CAN PROVIDE. A RECALL SHOULD BE DONE ON THIS TRANSMISSION IF MANY CONSUMERS HAVE HAD THE SAME PROBLEM ON A VEHICLE WITH LESS THAN 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710327August 22, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPERS WOULD WORK INTERMITTENTLY WHEN TURNED OFF. HAPPENED AT ANY SPEED ZERO TO 70MPH.DEALER REPLACED MUTIFUNCTION SWITCH, CORRECTED. DEALERS RESPONSE INDICATES THIS TO BE A COMMON PROBLEM. EXPENSIVE FOR ME TO CORRECT. POOR ENGINEERING.MIRROR D
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845396August 19, 1999
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
PILLAR WHICH IS ATTACHED TO LOWER DOOR HINGES CRACKED, CAUSING HINGES TO SEPARATE FROM PILLAR .THIS DEFECT IS OCCURRING ON DRIVER'S AND PASSENGER'S SIDES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710199August 19, 1999
PARKING BRAKE:CONVENTIONAL
CABLE SNAPPED AT PARKING BRAKE ASSY WHEN ATTEMPTING TO APPLY PARKING BRAKE. ADDITIONAL BRAKE PROBLEMS INCLUDING A RECALL FOR REAR BRAKES AND (2) SEPERATE TIMES HAD TO HAVE THE FRONT ROTORS TURNED DUE TO ABNORMAL WEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845280August 18, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS ONLY WORK WHEN WIPER FLUID IS APPLIED TO THE WINDSHIELD, AFFECTING DRIVER'S VISIBILITY IN RAINY WEATHER. DEALER HAS SEEN VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#710135August 17, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
MULTI-FUNCTION SWITCH CONTROLS THE WIPERS AND TURN SIGNALS. THE MALFUNCTION CAUSSE THE WINDSHIELD WIPERS TO COME ON OCCASIONALLY WHEN THE TURN SIGNALS ARE USED. USUALLY AFTER THE TURN IS COMPLETED SURPRISING THE DRIVER AND CAUSING A LOSS OF ATTENTION BY THE DRIVER AS TO WHAT IS HAPPENING. THE MANUFACTURER IS AWARE OF THE PROBLEM BUT HAS NOT CHSEN TO FIX THE PROBLEM UNTIL THE CONSUMER BRINGS THE VEHICLE IN FOR REPAIR. THE MANUFACTURER IS AWARE THAT THEY HAVE INSTALLED A FAULTY PART AS EVIDENCED BY THE NHSTA SERVICE BULLETIN NUMBER: 08-36-95REVA, BUT WILL NOT REPLACE THE FAULTY PART AT NO EXPENSE TO THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845043August 13, 1999
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL TANK LEAKED GAS AROUND SEALS. FILLER TUBE CONNECTED TO TANK, THE SEAL FAILED. DEALER CONTACTED AND AWARE OF PROBLEM. REPAIRWORK DONE AT OWNERS EXPENSE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845046August 13, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
CONSUMER'S FOUR YEAR OLD CHILD WAS ABLE TO PUT VAN RIGHT INTO GEAR WHEN KEY WAS TURNED TO THE START POSITION. THE VAN ROLLED DOWNHILL ABOUT 150 FEET, THROUGH AN ELECTRIC FENCE AND HIT THREE TREES. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#709967August 13, 1999
STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN DRIVING THROUGH PUDDLES AND THE BELTS GET WET, POWER STEERING LOCKS UP, CAUSING A LOSS OF CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#843501August 12, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
LIGHT ON INTSTRUMENT PANEL DOES NOT ILLUMINATE BRIGHT ENOUGH, AND IS INADEQUATE FOR NIGHT DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#709925August 12, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, AIR:ANTILOCK
BRAKES FAILED IN WINTER/DEALER KEPT VEHICLE 3 WEEKS!IN APRIL, I WAS DRIVING, BRAKES WENT OUT/TOWED TO DEALERSHIP/NO PROBLEM FOUND/I PICKED UP VEHICLE ,DROVE HOME AND WENT TO STOP,NO BRAKES!AVOIDED NEAR-COLLISION BY LUCK!WENT BACK TO DEALER/ABS AND BRAKE LIGHTS ON /THE PUMP WAS OUT,FOR THE 3RD TIME!DEALER KEPT CAR 10 DAYS/SUPPOSEDLY FIXED!WIFE WILL NOT DRIVE CAR/WILL NOT ALLOW KIDS TO DRIVE IT!NOW CAR IS LOSING ELECTRICAL POWER!BROUGHT IT TO DEALER/CAN'T FIND ANY PROBLEM!BETWEEN DYING OUT AND SUDDEN BRAKE LOSS/WE ARE UNABLE TO DRIVE OR SELL THE CAR,FOR FEAR OF SOMEONE GETTING INJURED OR DYING!CHRYSLER MADE NOTE OF IT!MAYBE SOMEONE HAS TO GET KILLED BEFORE ANYTHING CAN BE DONE!I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844848August 11, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING AT 10 MPH OUT OF PARKING SPOT HEARD HUGE CRACKING NOISE. VEHICLE WAS UNCONTROLLABLE DUE TO BELT TENSIONER BREAKING IN TWO. DEALER NOT AWARE. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844796August 10, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
REAR BRAKE SHOES HAD WORN OUT PREMATURELY. THE BRAKE PEDAL IS ALWAYS SOFT AFTER SHOES ARE REPLACED. EVERY 10-15,000 MILES THE BRAKE SHOES HAS TO BE REPLACED BY THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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