Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#725663July 19, 2000
POWER TRAIN:AXLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
REAR AXLE OF BROKE! AXLE BROKE ON INSIDE OF RIGHT REAR WHEEL/BRAKE ASSEMBLY. CAUSED BRAKES TO FAIL AS CONTINUED ON THREE (3) WHEELS. WE SKIDDED LEFT AND RIGHT, TURNED INTO THE SKIDS, ALMOST HITTING OTHER MOTORISTS AND VEHICLES. ALMOST WENT OVER EMBAKEMENTS. FRAME BENT. NEW TIRE AT TIME.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#865679July 19, 2000
STEERING: STEERING WHEEL/HANDLE BAR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING THROUGH A DRIVE THROUGH CONSUMER HEARD A LOUD SNAP, AND THEN CLICKING NOISE COMING FROM THE ENGINE AND LOST POWER STEERING. CONSUMER LOOKED UNDER CAR, AND SAW TENSIONER BELT WAS HANGING. SECOND TIME AFTER A CAR WASH, CONSUMER PUT CAR IN REVERSE, AND THE SAME THING HAPPENED. THERE WAS A SNAP, AND CLICKING LOOKED UNDER VEHICLE, AND IT WAS HANGING AGAIN. TOOK VEHICLE TO DEALER. DEALER SAID THEY HAD SEEN THE PROBLEM A LOT WITH THESE VEHICLES. BOTH INCIDENTS, THE TENSIONER BROKE CAUSING THE BELT TO BREAK ALSO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865606July 18, 2000
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:CLUTCH ASSEMBLY
VEHICLE GETS LOCKED IN 2ND GEAR. TOOK TO DEALER, AND THEY SAID CLUTCH WAS SLIPPING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725480July 15, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER
I NEED MY VAN RUNNING WILL . MY KIDS AND MYSELF TRAVEL ALOT SO I CAN'T AFFORD TO HAVE AN ACCIDENT DUE TO A RECALL MULFUNCTION ON MY VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865452July 14, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
STARTER AND ENGINE WIRING HARNESS CAUGHT ON FIRE WHILE VEHICLE WAS PARKED AND ENGINE OFF. DEALER REPLACED STARTER. THERE WERE NO PRIOR WARNINGS TO FIRE. THIS MAY HAVE CAUSED SERIOUS INJURIES TO COSUMER.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#865224July 11, 2000
VISIBILITY:GLASS, SIDE/REAR
IN WARM WEATHER OF 90 DEGREES OR MORE REAR WINDOW WILL CLUTTER UP WITH TAR . REAR WINDOW SEAL'S TAR IS MELTING ALL AROUND THE WINDOW. DEALER'S ONLY SOLUTION IS TO KEEP CLEANING WINDOW. OWNER IS AFRAID THAT THE WINDOW MAY LEAK OR FALL OUT. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725169July 9, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED OUR TOWN AND COUNTRY VAN NEW AND HAVE NUMEROUS PROBLEMS WITH DIFFERENT COMPONMENTS OF THE VAN. THIS PROBLEM WAS THE ICING ON THE CAKE. ALTHOUGH THE VAN HAS 111,000+ MILES, WE WOULD NOT EXPECT TO HAVE THIS TYPE OF A PROBLEM ALREADY. ESPECIALLY CONSIDERING THE COST OF THE VEHICLE. AFTER DOING SOME RESEARCH ON THE INTERNET, IT IS OBVIOUS THAT CHRYSLER DEFINITELY HAS A PROBLEM THAT THEY ARE UNWILLING WITH THE TRANSMISSION THAT THEY ARE UNWILLING TO ADMIT OR MAKE RIGHT WITH CONSUMERS. CORPORATIONS SHOULD BE HELD RESPONSIBLE FOR THEIR ACTIONS, NOT BE ABLE TO SWEEP THEM UNDER THE CARPET. WE ARE AWAITING ESTIMATES FOR THE REPAIR OF OUR VEHICLE. I WILL CONTACT CHRYSLER TOMORROW TO VOICE MY DISSATISFACTION. I HAVE RECEIVED TWO RECALL NOTICES ON THIS VEHICLE--NONE OF WHICH INDICATED A PROBLEM WITH THE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725140July 8, 2000
UNKNOWN OR OTHER
THIS IS THE SECOND TIME THIS PART HAS FAILED. THE PREVIOUS FAILURE WAS IN JANUARY 1999 ACCORDING TO THE SERVICE WRITER AND THE DEALERSHIP. THE SERVICE WRITER TELLS ME I MUST PAY FOR THE TIME FOR REPAIRS AND I FEEL THIS COST SHOULD BE ABSORBED BY THE MANUFACTURE. THANK YOU FOR YOUR TIME. JAMES W. ROBERTS. DOES NOT MENTION ANY SAFETY DEFECTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865007July 7, 2000
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN STARTING UP VEHICLE WILL STALL. CONTACTED THE DEALER, AND DEALER TOLD CONSUMER THAT THIS WAS COMMON. DEALER WAS INDICATING THAT THROTTLE BODY SHOULD BE CLEANED EVERY 30,000 MILES. VEHICLE STALLED OUT WHILE DRIVING ON HIGHWAY AND LOST ALL POWER IN THE STEERING AND BRAKES. ENGINE STALLS WHEN STARTING, AND THROTTLE BODY REQUIRES CLEANING EVERY 9000 TO 10, 000 MILES. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864872July 6, 2000
ELECTRICAL SYSTEM:HORN
THE HORN BECAME INOPERATIVE AT 3,OOO MILE DUE TO A DEFECTIVE HORN ASSEMBLY. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724869July 3, 2000
SUSPENSION:FRONT:MACPHERSON STRUT, VISIBILITY:WINDSHIELD WIPER/WASHER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVER SIDE STRUT FAILED TWICE. BOTH TIMES RESULTING IN LOSS OF CONTROL OF VEHICLE. REPAIRED UNDER WARRANTY. WINDSHIELD WIPERS OPERATE INTERMINTENTLY RESULTING IN DEGRADED VISIBILITY DURING RAIN STORMS. BATTERY EXPLODED WHILE STARTING VEHICLE SPREADING ACID THROUGHOUT ENGINE COMPARTMENT. TRANSMISSION FAILED WHILE ENGAGING CAUSING CAR TO LEAP FORWARD INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724812June 30, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
5 TIMES IN LAST 2 DAYS, THE POWER ASSIST HAS SHUT DOWN WHILE I WAS MAKING A TURN. THERE IS A TECHNICAL SERVICE BULLETIN (19-01-97) RELATING TO THIS ISSUE. AS THIS CAUSES YOU TO LOOSE CONTROL OF AUTOMOBILE, THIS IS VERY DANGEROUS NOT TO MENTION TERRIFYING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864407June 28, 2000
VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE DRIVING IN RAIN AIR CONDITIONING WENT OUT, AND ALL THE LIGHTS ON THE DASHBOARD WENT OUT, WINDOWS FOGGED UP, AFFECTING DRIVER'S VISIBILITY. ALSO, BELT TENSIONER DID NOT WORK.*AK THE BELT TENSIONER BROKE FOR THE SECOND TIME CAUSING LIGHTS, POWER STEERING AND THE ENGINE TO FAIL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864323June 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE AT A STOP SIGN AND IN GEAR CONSUMER PRESSEED ON GAS AND VEHICLE WOULD NOT MOVE, IT DIED OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864247June 26, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
RIGHT HAND LIFTGATE SUPPORT ATTACHING BOLTS BROKE, AND THE RIGHT SIDE OF THE LIFTGATE DROPPED DOWN UNDER ITS OWN WEIGTH. THIS CAUSED ONE OF THE LIFTGATE HINGES TO CURL AND BEN OUT OF ALIGNMENT, CONSUMER FELT DEALER SHOULD HAVE REPLACED HINGES WHEN LIFTGATE BOLTS FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552745June 22, 2000
VEHICLE SPEED CONTROL
THE CRUISE CONTROL FAILED AFTER 35 TO 40 MINUTES OF DRIVING - CRUISE HEATS UP AND CAUSES TRANSMISSION TO NOT CHANGE FROM LOW GEAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724377June 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING 35MPH WHEN THE VAN JERKED AND BEGAN GUSHING TRANSMISSION FLUID. I MANAGED TO GET OFF THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864051June 22, 2000
SUSPENSION
WHILE DRIVING AT ANY SPEED CAR PULLED TO THE RIGHT. CONSUMER HAS TAKEN VEHICLE TO 3 CHRYSLER DEALERS AND ON OUTSIDE SOURCE. THEY SAID THAT IT WAS DUE TO A DEFECTIVE PART IN FRONT BACK AND FORNT RIGHT OF THE CASTER. DEALER PUT SHINS IN. CURRENTLY, THERE IS A WHISTLING NOISE, AND VEHICLE STILL PULLS TO THE RIGHT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864066June 22, 2000
WHEELS
CHROME WHEELS HAVE A PIN HOLE WHICH CAUSES A LEAK. TIRES CANNOT BE PROPERLY INFLATED.*AK TIRES CAN NOT HOLD AIR FOR MORE THAN A DAY DUE TO PIN HOLE LEAK IN CHROME WHEEL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724209June 19, 2000
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE DRIVER'S SIDE POWER SEAT BROKE, CAUSING THE ENTIRE SEAT ASSEMLY TO ROTATE BACKWARDS ABOUT 20 DEGREES. THE VEHICLE WAS STOPPED AND THE ENGINE WAS NOT RUNNING. I GOT INTO THE DRIVERS SEAT THRU THE LEFT FRONT DOOR AND, AS I REACHED BACK TO GRAB THE SHOULDER BELT, THE SEAT ASSEMBLY LURCHED BACKWARDS. IT WAS AS IF THE SEAT HAD TURNED INTO A ROCKING CHAIR. THE SEAT BACK AND SEAT CUSHION WERE FIXED AT ABOUT A 90 DEGREE ANGLE, BUT THE WHOLE SEAT ASSEMBLY COULD BE ROTATED BACKWARDS ABOUT 20 DEGREES FROM THE VERTICAL. THE RECLINE AND TILT FEATURES STILL WORK, BUT THE SEAT WILL NOT MOVE ALL THE WAY BACK AND IT CANNOT BE RAISED OR LOWERED. I CHECKED UNDER THE SEAT AND THERE WERE SEVERAL PIECES OF WHAT LOOKED TO BE A SHATTERED METAL FLANGE OR BRACKET OF SOME TYPE. OBVIOUSLY, A PIECE OF THE SEAT ASSEMBLY HAD BROKEN WHICH WOULD ALLOW THE SEAT TO ROTATE BACKWARDS IF ONE PUSHED ON THE TOP OF THE BACKREST OR ACCELERATED QUICKLY WHILE SEATED IN THE MOVING VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Town and Country