Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11488555October 9, 2022
ENGINE
Oil filter housing assembly has oil leaking from it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488556October 9, 2022
UNKNOWN OR OTHER
SLIDING DOORS CANNOT BE UNLOCKED MANUALY. THIS IS DANGEROUS AS IF PRSON NEEDE TO EXIT IN EMERGENCY THEY CANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488318October 7, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The driver-side rear sliding door lock actuator has failed to operate any longer and because of this part failure, the driver-side sliding door will not unlock or open. The safety of my family is being put at risk because should we be in an accident on the passenger side of the car, for example and "t-bone" or a roll-over that does not allow us to use the passenger side doors, everyone in the back (we have a 7-person family, 5 children in the back) will not be able to exit the minivan without climbing over the driver seat or climbing over the rear seat. And assuming the accident is severe enough to not allow us to exit on the passenger side of the car, I believe it is also safe to assume that injuries will have occurred and the children and/or adults will be unable to climb over or around seats and could be at great risk of injury trying to get out of the car by themselves or by emergency support since no access will be available for them to get safety support boards into the car or for them to get into the car and to the children safely. This problem has been confirmed by a local body shop since the door will not open or close they had to completely remove the door to get into the panel to inspect. I have not had the vehicle inspected by the manufacturer, police, insurance representative but it has been inspected by my mechanic and auto body shop. There were no warning lamps or messages warning of this problem or part breakage. It was a situation where we left the house and used both sliding doors and while we were out, the driver side sliding door stopped working. This appears to be a very common problem with chrysler/dodge/jeep/ram products and has been going on for years. There are numerous videos on youtube showing people talking about this problem and recalls have been issued for other model vehicles and need to be put in place for my vehicle as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487969October 5, 2022
ENGINE
Driving the van and it shuts have no power! It has happened several times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488004October 5, 2022
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Vehicle has shut off, while driving, multiple times over the past year and a half. The first instance was Summer 2021. Coming to a stop from a highway exit ramp and the van shut off for no reason. I was eventually able to restart and drive within a few minutes. A few days later, the van would shut down, or try to shut down, every time I would slow to a stop during a 2 hour trip. A few months ago, while driving approximately 35 mph, the van dashboard lights shut off, windshield wipers turned on and all other lights and power steering / brakes shut down temporarily. Luckily we were driving in a straight line because I had no power brakes or steering at that moment. Most recent issue occurred 8/27/2022. Driving van on highway, shut off at a light at bottom of exit ramp. We do not feel safe driving this van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487769October 3, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, POWER TRAIN
Vehicle shuts off while driving, stopping and slowing down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487519October 2, 2022
UNKNOWN OR OTHER
The passenger side sliding door has started intermittently not closing/latching completely whether closed manually or using automatic closure. The door will close but report as open either immediately or sometimes randomly while driving down the road. I know because the door ajar sign is lit, it makes a door open noise, and the overhead lights will even turn on. This could last seconds or minutes. I have had success closing the door manually multiple times, but I can't stop every 5 minutes on a longer trip. You can hear the motor continuously trying to close but will not latch. I have not been able to replicate for dealer, but searching online demonstrates other users are having this complaint. This also seems to happen more during warmer weather. I worry that a failure of the door latching mechanism could cause safety features to not perform correctly during a collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486879September 28, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS/TCS/EBP/ESP warning lights all illuminate during system check at 8mph. Diagnostic code C2200 - Internal Module Fault. Ongoing issue. Appears to be ambient temperature related. Internet+forum searchs find this exact condition very common on 2008 model Chrysler minivan. Requires ABS controller replacement with has been discontinued by Mopar. 2008 was the only model year to utilize this particular part number. 68030939AA. Superseded by 68030939AB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486930September 28, 2022
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2010 Chrysler Town and Country. The contact stated that he was unable to drive the vehicle at night because to the headlights were inoperable. There were no warning lights illuminated. The contact called an unknown dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified about the failure but provided no additional assistance. The vehicle was taken to an independent mechanic who informed him that the switch needed to be replaced. The vehicle was not repaired. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486973September 28, 2022
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to strap the car seat into the 3rd row seat belt, the buckle failed to attach. The contact stated that an internal piece was missing. The dealer was notified of the failure and the contact was informed that there was no recall on the VIN and there was no warranty on the vehicle. The contact was advised to purchase the parts for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486801September 27, 2022
ENGINE, STEERING, SERVICE BRAKES
Van engine dies while driving. Has happened four times at high rate of speed— once on the expressway going 65 mph. Dash lights come on when driving and engine dies. Power steering and brakes go out. No codes. I coast to a stop on side of road. When trying to restart, van will have power, but will not turn over. After about 45-60 minutes, starts and runs normally. Could not replicate problem at auto repair shop. Had it towed first time. Three times since it restarted after sitting an hour. Almost was rear-ended on expressway overpass the last time it died. Children were in the car. Also died in the rain at dusk on county highway. Unsafe location. No warning prior to the failure. Also happened to another driver. First event May 2022. Again June 2022. Again July 2022. Again September 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486466September 26, 2022
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the headlights would randomly turn off, creating a visibility hazard for the driver. When the failure occurred, the headlights could not be reactivated. Additionally, the braking system would randomly malfunction causing an extended stopping distance. The vehicle was taken to the local mechanic who diagnosed that the TIPM was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. Previously while driving at various speeds the vehicle had experienced jerking and shaking. The vehicle was taken to the local mechanic who replaced the transmission. The failure mileage was 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486507September 26, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The TIPM is failing, not allowing the van to start when it gets so cold out. We were quoted $2000 to get it repaired. We found an article stating this is a common issue and was being repaired by Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486247September 25, 2022
UNKNOWN OR OTHER
The horn does not work and there was a recall for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486191September 24, 2022
ENGINE, POWER TRAIN
Cylinder 3 missfire Loss of hydraulic pump prime. Line pressure low. LC pressure switch rationality. Yes it's available for inspection. Unknown if reproduced by dealer or other Unknown if inspected by manufacturer or other. The check engine light came on a little after 90k miles, at which time it was out of warranty, the mechanic said it had a weak cylinder and the motor needed to be replaced or rebuilt, but it was still drivable. The van would start shaking and loses power under moderate acceleration (like getting on interstate) and begin dinging but eventually gain power back. Around 119k miles, the van made a loud Squealing sound and started loosing speed very quickly in the middle of traffic. I put the car in park and back in drive to see if I could get it out of the road. It then started to roll backwards I barely pushed the gas and it revved up to 6000 RPM and then jerked and quickly accelerated forward. If a car would have been close enough I would have hit them while rolling backwards and when it accelerated forward. Upon inspection, the faults listed above came up. The van is no longer drivable but still starts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486096September 23, 2022
SEATS
WE WERE GETTING BACK INTO THE VEHICLE AND THE PASSENGER HEAD REST ACTIVATED AND POPPED OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485825September 22, 2022
SEAT BELTS
SEAT BELT FASTNER IS COMING APART ON DRIVERS SIDE. NOT ALLOWING FOR SMOOTH BUCKLING. THE SEAT BELT HOLDER IS COMING APART AND MUST BE SNAPPED BACK TOGETHER IN ORDER FOR SEAT BELT TO SECURELY FIT. IT OFTEN TIMES DOES THIS DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485241September 19, 2022
STRUCTURE:BODY
Right side passenger door will not open even when unlocked by push button or by pulling on handle. Can only exit side left side door, the traffic side. This could be dangerous as children or adults may exit out into traffic. The vehicle is available for inspection. Called the dealership and they said only 2016 models were under recall. They said this is a known “actuator problem”. They would not examine vehicle unless I paid a fee. This occurred without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484779September 16, 2022
POWER TRAIN
If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash. Chrysler's number for this recall is S44 My transmission is starting to do this but I don't understand if my vehicle is the same year why is not showing on the vin# to be a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484432September 14, 2022
SERVICE BRAKES, ENGINE, STEERING
My town and country will shut off while driving, this is very concerning to me I have 4 children with me at all times. I can be going 10 miles down the road and it will shut off atleast 5 times. I live in the mountains so getting it out of the road is an challenge at most times. The other day I was going thru a green light and it shut off. Luckily it had just enough roll to get it out of the intersection and kinda off the interstate. It just does it no warning at all shuts off I loose breaks steering everything! IT IS VERY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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