Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11625830November 18, 2024
ENGINE
Left Cylinder failure /misfire on 2014 Town and Country. Most likely 2013 Engine. ) Bought minivan brand new in April 2014. Have had several Chrysler minivans never had issues. Mechanic say this minivan complete failure, too expensive to fix. Impacted Transmission and it is bad too now. No recalls on this and should be. Such a great van and was disappointed I did not get more years and miles out of it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625123November 14, 2024
ENGINE
The cylinder 4 misfires. A leak down test was done by a mechanic and it failed. The entire cylinder head will have to be replaced. There are loads of people with this issue, and I know there was a recall at one point for certain years but the year 2014 was not included, neither was cylinder 4. There were warning signs such as shaking in the car when coming to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624975November 13, 2024
ENGINE
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact also stated that the vehicle hesitated with an engine misfire. The vehicle was taken to independent mechanic and was diagnosed with cylinder #4 misfire. The spark plug and ignition coil was replaced; however, the failure persisted. The vehicle was taken to the dealer and the dealer declined to repair the vehicle under TSB: 09-002-14 (Cylinder leakage). The dealer referred the contact to Chrysler Customer Care for assistance. The manufacturer was notified of the failure. The failure mileage was 171,955.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624843November 12, 2024
ENGINE
The contact owns a 2016 Chrysler Town and Country. The contact stated while the vehicle was at the independent mechanic for transmission replacement, the contact was informed that the plastic oil filter housing had melted. The contact was informed that the oil filter housing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624750November 12, 2024
POWER TRAIN, ENGINE
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 65 MPH, the check engine warning light illuminated and there was a misfire in the engine. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The VIN was not included in NHTSA Campaign Number: 16V461000 (POWER TRAIN). The contact related the failure to the recall. The manufacturer was not notified of the failure. The failure mileage was 176,212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624479November 11, 2024
POWER TRAIN
Sudden transmission failure while driving caused loss of power while in active traffic. Engine code P076A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624211November 8, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving down the road and suddenly my van shut down causing me to drive over a curb and now my van does not start it cranks and there is a spark however it does not turnover and start and does not run!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11623163November 1, 2024
POWER TRAIN
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. There were no warning lights illuminated or messages displayed. The vehicle was steered to the side of the road and restarted. The contact stated that the vehicle failed to exceed 25 MPH. The vehicle was then taken to an independent mechanic where it was diagnosed that an unknown pump inside of the transmission needed to be replaced. The vehicle was then taken to a dealer where the same diagnostic result was provided. The vehicle was then taken back to the independent mechanic and repaired; however, the failure reoccurred a month later. The manufacturer was noticed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622446October 29, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2016 Chrysler Town and Country. The contact stated that the locking mechanism of the driver's side rear sliding door had failed and the door could not be opened remotely or manually. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621218October 22, 2024
POWER TRAIN
The contact owns a 2015 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620843October 20, 2024
ENGINE
cylinder 2 codes out. Check engine light on. The check engine light, came on 2 weeks ago and has not gone out. Van shakes a little bit, when in low RPM and sitting at lights. It has been confirmed by independent mechanic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619826October 15, 2024
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at unknown speeds, the TPMS indicator light was turning on and off. The contact stated that the failure was related to NHTSA Campaign Number: 14V632000 (Tires). The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619949October 15, 2024
ELECTRICAL SYSTEM, ENGINE
while i was driving the van started acting like i was driving a stick shift car. stalling out . Now the car jumps and wants to turn off when I'm reversing or trying to drive. It feels like i am driving a stich shift car and cant get out of first gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619477October 12, 2024
UNKNOWN OR OTHER
Headrest on driver side exploded on 10/12/2024. I was reclining in the seat when it happened. Forced my head forward.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11619241October 11, 2024
SEATS
Seat release for the middle right seat does not work when the seat release lever is pushed up. Failed more than 3 years ago. Prior owner did not disclose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619429October 11, 2024
WHEELS
Lug studs sheared off, launching a tire into a house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619229October 10, 2024
POWER TRAIN
On interstate 95 I was on the on ramp and tried to accelerate and merge onto the highway the rpms went way up and the vehicle slowed down and has no acceleration leaving me in the path of a tractor trailer who honked his horn and barely missed me. I limped to the shoulder got a toe trk to row it to a repair facility. I was told the tranmission pump had gone out and that there was a recall for these transmissions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617463October 1, 2024
STEERING, ENGINE AND ENGINE COOLING, STRUCTURE
The contact owns a 2011 Chrysler Town and Country. The contact stated that while her husband was driving at an undisclosed speed, the window glass fell into the door abruptly. A mechanic inspected the vehicle and determined that the failure occurred due to an internal door fracture. The vehicle was not repaired. The contact stated while driving and turning the steering wheel, the steering wheel made an abnormally loud squealing sound. Additionally, the contact stated that the vehicle had difficulty starting, and there was an abnormal amount of smoke coming out of the exhaust pipe. The check engine warning light and the electronic throttle control warning light were illuminated. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 174,098.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617473October 1, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, POWER TRAIN
The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle was unable to shift out of first gear, failing to exceed 30 MPH. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the transmission and torque converter. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617483October 1, 2024
SERVICE BRAKES, STEERING, ENGINE
The contact owns a 2013 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the vehicle lost power steering functionality and the vehicle became difficult to steer. The contact stated that the failure occurred while driving uphill on a very narrow street. The contact was able to shift the vehicle into park, while using both feet to depress the brake pedal. The vehicle was stopped, and the contact turned off the vehicle. The contact stated that her four-year-old granddaughter was a passenger in the vehicle and the situation was very scary. The contact waited for several minutes, before restarting the vehicle. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred several times and the vehicle had been taken to an independent mechanic several times; however, the failure was not duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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