Chevrolet Traverse Complaints

593 consumer complaints on file.

#11709852January 9, 2026
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL:ANTENNA
The contact owns a 2025 Chevrolet Traverse. The contact stated that immediately after purchasing the vehicle, the vehicle experienced several electrical failures, including the On-Star module malfunctioning. The On-Star module was replaced twice. During the failures, the cruise control feature became inoperable, and the computer updates were not received. Additionally, the battery became drained several times, and the vehicle needed to be jump-started. The contact also indicated the shark fin antenna had ejected from the vehicle while driving. The vehicle also abruptly stopped while driving on several occasions, and while driving, there was an abnormal metallic scraping sound coming from the engine compartment. The radiator hose had failed, causing coolant to leak from the vehicle. The hose was replaced, and the vehicle was repaired. The manufacturer was notified of the failures. The failure mileage was 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709412January 7, 2026
STEERING
UNKNOWN Steering assist reduced has been issued to the vehicle. Upon inspection we are being told that the steering rack needs to be replaced to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709232January 6, 2026
POWER TRAIN
The contact owns a 2022 Chevrolet Traverse. The contact stated that while parking the vehicle, an error message stating that the vehicle was not in park was displayed. In addition, the contact stated that the computer did not recognize that the gear shifter had been shifted into park(P). The contact stated that it was a known failure with similar vehicles. The vehicle was taken to the dealer, where it was diagnosed with a failed gear shift control unit. The contact was informed that the gear shift control unit needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 22,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709121January 6, 2026
ENGINE
Both the front AND REAR exhaust pipes are cracked and broken with holes in them where the SINGLE bracket that secures both pipes mounts. There was special coverage issued to repair, but the special coverage only identifies the front pipe. The rear pipe is essentially dangling from the upstream catalytic converter, which also appears to be cracked due to the same underlying issue. If the vehicle doors are open, exhaust fumes will enter, rather than be expelled to the rear of vehicle. This pipe can essentially finish cracking and fall off into the roadway. The check engine light did not come on until these components broke. The problem is vast across many of these vehicles as reported to me by an owner of an independent service center as well as technicians who work at certified GM dealerships. The vehicle is available for inspection upon request. I currently still drive it, but its just a matter of time before a heaping hunk of metal pipe falls onto the roadway and causes an accident. The rear pipe is almost completely separated from the remaining exhaust pipe between the upstream and downstream catalytic converters at the bracket location before the flex pipe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709088January 6, 2026
SERVICE BRAKES
The contact owns a 2025 Chevrolet Traverse. The contact stated that while her husband was driving at 30 MPH on an expressway, occupied with his wife in the vehicle, seated on the front passenger side, attempting to depress the brake pedal, the vehicle failed to respond as intended, causing the front end of the vehicle to crash with the rear end of the vehicle in front. The contact mentioned that the brake pedal felt abnormally hard and excessive force was applied; however failed to bring the vehicle to a stop, causing the crash. The air bags did deploy. The vehicle was towed to a tow yard, the vehicle was then towed to the insurance company. The contact stated she and her husband did not sustain any injuries. No medical attention was required. A police report was filed. The manufacturer was not notified of the failure. The approximate failure mileage was 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11709042January 6, 2026
POWER TRAIN
The contact owns a 2023 Chevrolet Traverse. The contact stated that while at a complete stop, the engine Auto Start-Stop system engaged, and the ESC warning light illuminated. Additionally, the contact stated that while driving the following day, the vehicle failed to exceed 60 MPH and gradually decelerated. The vehicle later failed to exceed 6 MPH and failed to respond upon shifting to reverse(R). The vehicle was towed to the dealer, where several diagnostic tests were performed, and the dealer determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and offered to cover half the cost of the repair. The manufacturer referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708980January 5, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Driving home coming up to a traffic light - I turned left onto Rd - After turning lost the brakes. Saw message on dashboard along with many others indicators as well. Saw the same message as the previous time ““Brake Assist failure. Press hard to brake. Speed Limited”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708979January 5, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
Driving home - what looked like warning indicators on the dashboard, came on. Lost the ability to brake. Had to push the pedal all the way to the floor to get some braking to happen. A message came on the dashboard “Brake Assist failure. Press hard to brake. Speed Limited”. Once we were able to stop. We turned the car off. then turned it back on. We saw a message on the dashboard to “open the drivers door” and then “roll down the drivers window”. We did that and the car seemed to be normal again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708457January 2, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly displays the warning “Steering Assist Reduced – Drive with Care,” and multiple safety systems become disabled, including collision-avoidance functions. The steering effort changes and the vehicle becomes unpredictable. This is a recurring safety-critical defect. The vehicle has also experienced electrical and fuel-system related faults, including codes P2635, P0E32 and P0E37. Warranty repairs have been attempted several times, but the defect continues to occur. This failure places the driver and others at risk because steering assist may be reduced while the vehicle is moving, and safety systems deactivate unexpectedly. The vehicle is still under manufacturer warranty and remains available for inspection. I am requesting review of this recurring safety defect affecting steering assist, electrical stability, and active safety systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708436January 2, 2026
UNKNOWN OR OTHER
Antenna- on top of roof- came off in touch free car wash. Upon researching, I’ve seen this is a very common problem with this year model of traverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707596December 29, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
I got my 2024 traverse little over a year ago. So far I had bring it in 3 times now first I got oil change and they told me something leaking from back so I went chevy and the transmission was leaken bolts wasn't put in all the way. Also my breaks said they was due I bring back to them they said its a sensor probelm they just turned it off. Now im back again horse is Crack and they said I could come get the car and drive it that it would be fine just to keep checking collent.i got 38,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707510December 29, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I am experiencing a recurring battery/charging system detection warning with my vehicle that has not been resolved despite multiple service visits. The warning continues to reappear after the vehicle is returned to me, indicating the issue has not been properly diagnosed or repaired. My vehicle has been in the shop approximately 5 times for this same issue. Each time, I am told the problem is resolved or that they cannot replicate the issue, yet the warning returns shortly afterward. To date, no permanent fix has been provided, and the underlying problem has not been remedied. I have made repeated attempts to work with GM and the dealership, but meaningful assistance or escalation has not occurred. This ongoing electrical issue raises concerns about the reliability and safety of the vehicle, as well as GM’s failure to correct a known, documented problem. I am requesting appropriate escalation and resolution, including further diagnostic intervention by a regional service manager or field engineer, or consideration of alternative remedies if the issue cannot be permanently repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707225December 27, 2025
POWER TRAIN
Transmission shifts to a low gear and will not upshift causing the vehicle to only go about 10 mph @4,ooo rpm. Dealer says it is a solenoid in the transmission that has failed. Part is on limited distribution because of significant instances of this occurance. This is a dangeruos situation that could cause great peril. My vehicle has only 22,000 miles. This is very premature for this new of a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707128December 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency braking occurs at random, even if I'm the only vehicle / object on the roadway. This has been ongoing and has been to the dealership three times. It starts back up each time the vehicle gets an update. Adaptive cruise will brake hard due to false emergency braking, but does not always stop accelerating at the set point (has gone as high as 20 mph over the set point previously and brakes would not respond during). Vehicle was not starting and "press brake to start" warning was showing even though brake pedal was pressed. Brake master cylinder had to be replaced along with brake module. When picking the vehicle up afterward, warning light came while vehicle was warming up "service brake assist" and then shortly after the yellow-circled ABS dashlight came on. Dealership said this was a new problem and separate from the brake master cylinder and brake module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707049December 25, 2025
SERVICE BRAKES, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Recurring failures related to brake system. When reversing, the rear brake assist system slams on the brakes for no reason even though no obstacles are present. This startles everyone in the vehicle and nearby traffic. On other occasions, the vehicle shows an error on the instrument cluster stating "Rear Brake Assist Unavailable". More recently, a persistent error began appearing on the instrument cluster stating "Service Brake Monitor", indicating a failure of the brake pad sensor. On top of all of this, the brakes are noisy and squeaky to the point where it wakes up my neighbors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707020December 25, 2025
UNKNOWN OR OTHER
Shift to park message comes on 50% of the time when shutting down the engine, Tapping the shift lever forward sometimes Removes the message, other times restarting the engine and shifting to drive and back to park several times will remove the message
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706854December 23, 2025
UNKNOWN OR OTHER
On Friday, 12/19/2025, I started by car and noticed that the infotainment display was taking longer than usual to boot up. It cycled through the Chevrolet splash screen 2 times until it ended on the "Update Failed. Returned to dealer." Due to this message on the infotainment display, there is no sound coming out of the speakers which results: *unable to hear turn signals when they are activated, *the front camera is no longer working, *unable to hear the parking assist when in reverse, *OnStar is no longer working, and *unable to hear front collision warnings. The display just cycles this message. I called around to several dealerships to see if I could get in that day to get this corrected. I was able to take it to a Chevrolet dealership on Tuesday, 12/23/2025, who diagnosed the problem as software corruption due to the over-the-air update and will result in a new radio needing to be installed. I then called Chevrolet Customer Service Center who stated that since my vehicle is outside of the bumper-to-bumper warranty, regardless of their over-the-air update causing the problem, I would have to pay for the repair. I asked, how do I know that this won't happen again with the new radio? They suggested that I have the dealership turn off the automatic over-the-air updates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706685December 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle experienced uncommanded automatic emergency braking with no warnings or obstacles present. Sudden hard braking caused fear of collision. Children were in vehicle as well as two adults. Vehicle has prior collision repairs. Owner fears highway driving due to risk of recurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706448December 22, 2025
ELECTRICAL SYSTEM
All connected services do not work. The car cannot receive any updates to software/hardware posing potential safety issues. There was no warning. They all just stopped working. The vehicle was brought to the dealer in the beginning of October 2025 and I still do not have a fix or solution or potential timeline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706445December 22, 2025
STRUCTURE:BODY
The cap to the antennae flew off the car. This could have potentially impacted a car driving behind me, a car passing me, and/or hit a pedestrian walking. There was no warning. The part has since been replaced however the dealer indicated other vehicles are having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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