Chevrolet Traverse Complaints

593 consumer complaints on file.

#11598972July 4, 2024
STRUCTURE:BODY, SEATS
3rd row headrest will not go down when straps are pulled to put the seat down. This prevents the 3rd row from being able to be put down. Summit white paint chipping/peeling within 2 weeks of ownership. Normal driving, no gravel. Under 1,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597270June 27, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was hit by another car who ran the red light. No airbag deployment at all, in serious crash. Whole front end hit without airbags going off. The engine was smoking and the brake would not work after inpact to keep it from rolling
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11597169June 27, 2024
POWER TRAIN
I purchased a 2022 Traverse in December 2021 and it just hit 40,000 miles. Now the shift to park error code keeps showing up when placed in park. I have to turn on/off multiple times and try shifting to and from park. It has been consistently erroring out over the last 2 weeks. I believe this is a safety issue due to the fact that it appears it's not going into park. This should absolutely be considered for a safety recall issue on these vehicle, cause my understanding is that this is happening in many Chevrolet Traverses and Acadias. I was given a quote of $275 for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596535June 25, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2021 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the exhaust pipe. There were no warning lights illuminated. The vehicle was taken to a local dealer; however, the vehicle was not yet diagnosed. The contact related the failure to Technical Service Bulletin: PIP5681C (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failure Codes); however, the vehicle was not included. The manufacturer was made aware of the failure and referred contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596013June 23, 2024
SERVICE BRAKES
While car was in motion a warning suddenly came onto screen stating "Brake assist problem, service asc, vehicle speed will be reduced for safety". Pedal was very hard to press, and was almost impossible to stop car with the speed less then 20 mph when the problem occurred. Dealer reports that the Master brake Cylinder needs replaced. This car has less then 500 miles on it at time of occurrence. At this time I am unaware if part is being evaluated as a safety issue. The dealer has been unable to get GM to provide a replacement part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595840June 22, 2024
ELECTRICAL SYSTEM
When putting vehicle in park the vehicle will say “Switch to park” even though vehicle is registering it’s in Park position. There are many other people online claiming this is a recall on 2022 Chevy traverses. It says this may be a faulty switch on the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595631June 21, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
1. When reversing, the emergency braking is very sensitive. On 6/20, it was pouring rain and every time I tried to back out the car kept slamming on the brakes thinking there was an object in the way. it also happened when we were leaving an appointment that same day. It wasn’t pouring rain, but rain was dripping down the back of the car and the car slammed on the brakes at least 5 times trying to back out. This also happened before when backing put of a parking spot and there was a shadow behind my car. The car kept slamming on the brakes thinking there was an object there. 2. Very jolting and unexpected movements. Not safe when trying to back out. 3. Unable to reproduce at the dealer. Took to the dealership on 6/20 after this happened. It was no longer pouring rain at that time, so was unable to reproduce the issue. 4. No inspection. The dealership did look at the sensors to make sure they weren’t pushed in or obstructed. 5. No warning prior to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594489June 14, 2024
UNKNOWN OR OTHER
Vehicle displays shift to park when vehicle is parked. Alert signals and vehicle will not shut completely off and you can’t lock the doors. Has to continuously play with the shift in order for it to register.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593938June 12, 2024
SERVICE BRAKES
The contact owns a 2022 Chevrolet Traverse. The contact that while driving at approximately 59 MPH, and cruise control possibly activated, the brake pedal was depressed and felt abnormally stiff, the vehicle did not slow down as intended and there was no pulsating while braking. The vehicle then side-swiped a vehicle in the right-turning lane. The vehicle parking brake was applied to bring the vehicle to a stop. Both vehicles sustained damages. The vehicle was steered to the side of the road. No injuries were sustained. A police report was filed. The vehicle was towed to a dealer where the failure was not able to be replicated. Additionally, a mobile mechanic from the dealer was sent to the residence where the failure was not able to be replicated. The manufacturer was not notified of the failure. The failure mileage was approximately 20,600.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11593077June 7, 2024
UNKNOWN OR OTHER
I wish to report GM still has an issue with broken bracket/exhaust defect on the 2022 model, N222385510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591628May 30, 2024
ELECTRICAL SYSTEM
I have a 2022 Chevrolet Traverse. OnStar suddenly stopped working in my vehicle. Chevy dealership diagnosed it and said that the telecommunications control module is bad and needs replaced. I haven’t even had this vehicle that long and suddenly the telecommunications control module is bad. This is a safety issue because when traveling and if something were to happen (accident, emergency) I have no access to my OnStar. Also, I am being told that I have to pay for this out of pocket and the part is on back order and will not be here until mid July (I have to wait another month and a half).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591562May 30, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, she heard an abnormal rattling sound emanating from underneath the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the catalytic converter. Additionally, the contact was informed that the exhaust system needed to be replaced. The contact stated that the exhaust had previously failed and was replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Special Coverage: N222385510. The manufacturer was not notified of the failure. The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590741May 25, 2024
ENGINE
Auto developed a rattle and we could not locate the noise. Then we started hearing an exhaust leak and that was leaving carbon deposits on the flex pipe and bracket. Took car to dealership and it was 11,000 out of warranty. The broken pipe and gasket were replaced at my cost. This appears to be a known issue caused by broken or poor weld. GM has a service bulletin for this issue (PIP5681C) but it just covers cars up to year 2021 and not the 2022 year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590146May 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Traverse. The contact stated while driving 55 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The service battery warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the alternator. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588130May 10, 2024
FUEL/PROPULSION SYSTEM
The contact owns a 2023 Chevrolet Traverse. The contact stated that while starting the vehicle, a strong unknown sound was noticed coming from the pipes in the front area. No warning lights were illuminated. The vehicle was taken to an independent mechanic who inspected the vehicle and advised to take it to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582608April 12, 2024
SUSPENSION
The rear sway bar linkage broke which lead to unsafe handling/ control of vehicle. I was driving and anytime I made a right turn there was a loud clunk in rear of vehicle. Concerned it will wear other parts out by this specific part not working/broke
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581706April 8, 2024
ENGINE
The front exhaust pipe on my 2022 Chevy Traverse has a defect which mirrors existing NHTSA recalls on 2019-2021 Chevy Traverse models. The bracket that attaches the two singular pipes together rusts out and pulls the bracket away from the pipe, exposing a loud exhaust leak, resulting in loss of power and backpressure to the motor. GM is aware of this problem, and has no available parts to resolve it and has offered no alternative repairs in the absence of parts. This makes my vehicle undriveable. That results in my employer risking my employment because I cannot travel to the office. Because there is no official recall on this, no loaner car can be offered by GM, and no rental car can be covered either. Sands Glendale Chevrolet has inspected this vehicle and has confirmed this "has been happening a lot" and has no solutions for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579789March 27, 2024
ENGINE
I have requested since April to have the recall fixed on my vehicle with no repairs to date. I have just been told the part is on back order but will let me know when it is available. It’s currently going on a year with no resolution for the known recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579788March 27, 2024
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
The exhaust pipe, gaskets and muffler. Yes, at times we do smell the exhaust inside the vehicle and a loud sound coming from the engine when the vehicle is in motion and on standby. Yes they were notified and are still waiting for parts to have it repaired. They advised to continue driving my car and refused to provide a rental to use during the downtime due to my ‘issue’ not covered by my warranty or extended warranty because my vehicle is over 36k miles. No warnings were on in the vehicle to notify me, I just noticed a weird sound as my car would start up when the vehicle is started and never stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579580March 26, 2024
ELECTRICAL SYSTEM
Warning on dash to check charging system. Driving on highway, all lights on dash started lighting up and going crazy and then everything on dash completely shut off while I was driving. Car eventually stalled. Car has less than 40k miles and only 3 years old. Brought it to dealership and they said it needs new alternator and battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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