Chevrolet Traverse Complaints

593 consumer complaints on file.

#11626691November 21, 2024
FORWARD COLLISION AVOIDANCE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving approximately 15 MPH, the brake pedal was depressed, and the vehicle jolted forward with two unknown warning lights illuminated. The contact stated that the Forward Collision Avoidance and 4WD Unavailable messages were displayed. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the "Rear Driver Side Sensor" needed to be replaced. The contact stated that two different parts for the rear sensor were replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,631.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625281November 14, 2024
POWER TRAIN
When I shift the vehicle to park to turn it off, I keep getting a warning / error message that I need to "shift to park"; even thought the gear shift is in park. I have to keep repeating the process multiple times in order to exit the vehicle. Most times I have to shift to park, sit and wait upwards of 5 minutes before turning the car off and it registering that it's in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625017November 13, 2024
POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER
When slowing down there is a grinding sound. Everytime i take it to the dealership they say they don't see anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624477November 11, 2024
ELECTRICAL SYSTEM
3 times in 5 days, 2021Traverse completely shut off. 2 of those times were in a busy intersection. I couldn’t even turn my flashers on and had to manually unlock my door to get out. Fortunately the third time was in my driveway. I called AAA to tow it to dealer. This is a severe safety issue and hopefully will be covered under my warranty and the extended bumper to bumper warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624306November 8, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Lately this car has been signalling , to brake sooner because a vehicle is near but there is no vehicle around. While driving today we pulled out of a parking lot and entered main road the car stopped and it felt like a vehicle slammed and hit the rear end. My husband is assuming transmission went out. Our traverse wouldnt accurate over 16 mph. (While driving) very dangerous!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623645November 5, 2024
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Chevrolet Traverse. The contact stated that while the vehicle was parked, an alarm that indicated that the vehicle was not parked sounded, while the gear shifter was in park(P) and the engine was turned off. The contact stated that the failure had been persisting. An unknown dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623468November 4, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
Bought this car on Monday by Wednesday the check engine light went on and had gone off the following day. The next week Friday the check engine light went on and the acceleration was not changing out of gear. Staying at one speed on the highway. Finally got the car in and the car has transmission problems. The car is brand new!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623232November 2, 2024
SEATS
The third row headrests will not fold down. This is not allowing the third row seats to be folded down. Straps are pulled, but headrests do not go down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622355October 28, 2024
ENGINE
The contact owns a 2023 Chevrolet Traverse. The contact stated that upon starting the vehicle, the engine was idling extremely loudly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621019October 21, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
on multiple occasions now this vehicle has applied automatic braking for no apparant reason. the vehicle has applied an extreme braking scenario. And applied the full brakes causing the vehicle to skid and extremely jar the interior passengers. this automatic braking was almost like driving the vehicle into a wall as it was immediately stopped. in the latest instance the vehicle behind me was barely able to avoid running into the rear of my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620041October 16, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle was advertised as having the Super Cruise feature along with "following distance indicator", "forward collision alert", "lane keep assist with lane departure warning" and "intellibeam" (auto headlamp dimming feature). We purchased the vehicle expecting all of these to function. When we took delivery and went on our drive with the salesman so he could explain all the features, we found that the Adaptive Cruise Control and the Super Cruise would not work at all. We thought maybe we were trying to engage it incorrectly, so the salesman advised he would check into it the next day (we took delivery after regular service hours) and get back to us. We took the vehicle home. Upon driving the next several days, the Forward Collision Alert malfunction indicator light came on in the driver information center. We had made an appointment and took the vehicle to the dealer. We were advised that bulletin #PIT6167A was issued by GM on 6/20/2024 stating "Super Cruise Unavailable" and it was a known problem and at the time there was no fix. We were advised by the Dealer that the issue was a software engineering issue that GM does not have a solution for repair. GM allowed this vehicle to be sold knowing that the Automatic Driver Assist (ADAS) safety systems on this vehicle would not function at all. We knew the Adaptive Cruise Control and the Super Cruise systems would not work, but we found out on the road in the dark that the "Intellibeam" system was not working when oncoming traffic started flashing their bright lights. This was a safety concern. This was very irresponsible of GM to sell these vehicles with ADAS issues. How did this vehicle pass the quality control process at the factory? Research shows there are other models affected. Today I learned that there is a newer version of the GM service bulletin (new number is PIT6167C) that states there is still no repair process for the Super Cruise (and other affected ADAS systems) available yet. GM refused to buyback.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618798October 8, 2024
VEHICLE SPEED CONTROL, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2021 Chevy Traverse went out in September, it would shutter causing take off to jerk so hard and cause traffic to stall, hurting passengers necks, and almost causing accidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618195October 4, 2024
ENGINE
I was driving in the rain and drove through a puddle something I have done many times with previous vehicles. All of a sudden the car stopped accelerating. I would press the gas,the engine would rev, but the car would barely move if at all. I barely made it to a safe location.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618149October 4, 2024
POWER TRAIN
I was stopped at a red light in rush hour traffic in the middle of three lanes. When the traffic light turned green, I pressed the accelerator and the engine revved, but the the vehicle did not accelerate in a normal manner. The CEL came on in the DIC along with a message "Reduced Acceleration. Drive with Care." I was able to slowly change lanes and turn into a parking lot while cars maneuvered around me to avoid a collision. I was unable to exceed 10mph while surrounding traffic was moving approximately 50mph presenting a safety hazard. Per an Onstar On-Demand Diagnostic scan, the PCM indicates a P0746 code. The vehicle was towed to a nearby dealer. The dealer indicated the transmission will be repaired under warranty. There were no warnings (slipping gears, rough shifts) prior to the incident. The vehicle has less than 3200 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617640October 2, 2024
SERVICE BRAKES
With less than 9,000 miles driven on the vehicle, the entire brake system failed as I was driving. I have since learned that there was a faulty master brake cylinder installed when the vehicle was built. No brake fluid was getting to any of the brakes. When the incident occurred, I was able to pump the brake pedal all the way to the floor in order to get the vehicle to stop. I felt the power brakes go out, the service light started flashing on the dash, and several warnings popped up. These warnings included: "Brake System Failure", "Speed Restricted", and "Hard Braking Required". Even with hard braking it was difficult to get the vehicle to stop. I was very lucky that I was not travelling at a high rate of speed and was on a low-traffic road when the incident occurred. Had it been 2 minutes later I would've been on a major interstate and could've put my own and others' lives at risk. The vehicle has been diagnosed by the dealership I purchased it from and will be in their position for the next month while waiting on a new part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617356September 30, 2024
POWER TRAIN, ELECTRICAL SYSTEM
Nearly every time I go to turn the power off the screen says "shift to park" but it's in park. The engine turns off and the vehicle SEEMS to be in park, but who knows? Then it keeps "dinging" and won't turn off. When I walk away with the keys it honks at me. I'm assuming it eventually turns off, I've been setting the parking brake. I checked google and lots of people are talking about this issue - I would recommend GM do a recall for this as it's super annoying and potentially a safety issue if the vehicle doesn't know what gear its in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617336September 30, 2024
ENGINE, STRUCTURE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 65 MPH, the vehicle shut off while on the interstate, with the check engine warning light illuminated. The contact stated that the driver’s side door became inoperable, with the plastic frame hanging off the door of the vehicle. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 3,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617306September 30, 2024
POWER TRAIN
Shift to park issue- on a weekly basis shift to park shows up on my vehicle. The only way to fix the issue is reverse multiple times put vehicle in drive and then park hoping the issue will resolve on its own. At times it does not and I have to retry the method on most cases it does resolve after a few minutes but the issue occurs again a few days later. •Vehicle is available for inspection, I have brought my vehicle to the dealership but they won’t fix the issue until I pay for services and I am unable to at this time. •Safety is at risk because If your vehicle is already parked and it still states "shift to park," it could indicate a malfunction in the vehicle's electronic systems also this could potentially lead to unexpected issues, such as the vehicle rolling away if the parking mechanism fails. •This vehicle has been inspected by the dealership during oil changes and they have been made aware of this current issue with the vehicle. •No warring displays besides the notification of shift to park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616209September 24, 2024
ENGINE
I was told from Dan Cummins where I bought my vehicle that there was a recall on my vehicle for the exhaust pipe, when I tried to get it fixed I was told there wasn’t. When I searched up the recall it says “yes there is a recall on 2023 Chevy traverse for the exhaust pipe” and where the parts are saying it’s recalled “ exhaust front intermediate pipe and the catalytic converter to front exhaust pipe gasket” is exactly where my hole is in my exhaust pipe. It started as a leak but has grown into a hole due to not being fixed. I tried adding photos of it and where it says there is a recall that “ Dealers will replace the front exhaust pipe on the 2023 Chevrolet Traverse at no cost to the customer” but I don’t know if they uploaded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615762September 21, 2024
POWER TRAIN
I bought this 2021 Chevrolet Traverse on January 4th 2021. Since owning this vehicle the transmission has always skipped and sputtered. We have done regular maintenance on it. But at 115,000 miles it seems to get worse and really shift hard or skip while trying to go into each gear. There is no information on maintenance for the transmission other than taking it to the dealership, which is really bizarre and unreasonable because dealerships take to long and some can be without. We have also noticed on a couple different occasions that the reverse lights were on when it was in park. The parking brake also likes to set when someone opens or closes a door. We are not sure what the problem is. But would like this transmission to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Traverse