Chevrolet Traverse Complaints

593 consumer complaints on file.

#11696301October 29, 2025
SERVICE BRAKES
I started my car last Sunday afternoon (10/26/25) and it began to alert me with tones and flashed on my dashboard "Service Brake Assist" and "Service ESC". Prior to that I drove it earlier that morning and it was seemingly working fine. Took it to the dealership the next evening (Monday, 10/27/25)for them to look at the following day (Tuesday, 10/28/25) and was told they were still looking into it. They just contacted me today (Wednesday, 10/29/25) that it is the brake master cylinder that had failed and that I should not drive it and they offered me a rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696148October 28, 2025
SERVICE BRAKES
The contact owns a 2024 Chevrolet Traverse. The contact stated that while depressing the brake pedal, the brakes made a squeaking sound. The ABS warning light was illuminated. The vehicle was taken to the dealer several times. The dealer diagnosed that the brakes had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The ABS warning light was no longer illuminated. The vehicle was returned to the dealer, who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696102October 28, 2025
ELECTRICAL SYSTEM, POWER TRAIN
When shifting my vehicle into Park, the message “Shift to Park” appears even though the gear lever is already in the Park position. The vehicle does not always recognize that it is in Park, which prevents it from fully shutting off and poses a potential rollaway or battery drain risk. Often the radio/bluetooth components remain on. This issue creates a safety concern when parking, especially on inclines or in public areas and I live on a dangerous steep driveway. The problem was confirmed by Montgomery Chevrolet on October 28, 2024, after I paid $175 for a diagnostic that is not covered under warranty. They verified the “Shift to Park” malfunction and provided a repair estimate of $1,796.55. The vehicle and component are available for inspection upon request with videos and photos of the "shift to park" error log. This began appearing shortly before the dealer visit and has continued since. Video available upon request* Unable to upload
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696018October 28, 2025
Carry Handle, Shell, Base
The base does not look in place. The buttons do not look to put in position. The entire car seat slides back and forth on its base.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695705October 26, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
front collision system failed. ABS and traction control are now failing. My breaks gave out Yes No The failure happened the day the warning lights came on - 10/26/2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695589October 25, 2025
SEAT BELTS
Name: [XXX] •Address: [XXX] •Phone: [XXX] •Email: [XXX] Date of Incident: October 7, 2025 Description of Problem: While driving our 2025 Chevrolet Traverse on October 7, 2025, our son was sitting in the third-row seat and somehow managed to buckle two seatbelts at once—one from the right side and one from the left—crossing them over his chest and neck. Once both belts were latched, they locked in place. When we tried to loosen one side, the opposite side only tightened further, causing him to be choked. We tried multiple ways to release the seatbelts, but the locking mechanism prevented any movement. Several adults tried to help, but no one could free him. We ultimately had to cut one of the seatbelts to safely release him. He was left with visible red marks on his neck, and the incident caused significant fear and distress. The seatbelts were crisscrossed, which explains why attempting to loosen one side made the other side tighten. This appears to be a dangerous design issue, as there was no safe or quick way to release the belts in this situation. We are deeply concerned that this design could pose a serious strangulation hazard to children or other passengers in the future. Attachments: •Photos showing the crisscrossed seatbelts •Photos showing the red marks on the neck after the incident We request that NHTSA review this complaint to determine if this is a vehicle safety defect and take any appropriate action to prevent similar incidents from occurring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11695000October 22, 2025
POWER TRAIN
Vehicle will frequently state "Shift To Park" on dashboard when shifter is set to Park. Restarting engine and resetting to Park does not help. Horn and interior bells sound upon exiting the vehicle due to Shift To Park error. Safety issue concern, because I'm use to seeing the error message and ignore it, and what would happen if the shifter was not actually in Park. I took to GMC dealership. The issue as noted by mechanic at dealership is "position switch internally shorting out intermittently in shifter control assembly. Replaced shifter control assembly." I was charged $543.44 for parts and labor. My understanding is that certain Traverse years are known for this problem. I would like a refund from the manufacturer knowing this is a known manufacturer problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694880October 21, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The master cylinder and ABS braking system failed, rendering the vehicle inoperable and leaving my family stranded approximately 285 miles from home. This represents a serious safety defect, as the braking system malfunctioned while the vehicle was in operation. The dealership has confirmed the issue, and the vehicle has remained in their possession for over two weeks awaiting parts and repair. During the failure, multiple warning indicators illuminated, including the ABS, Service ESC, and brake system lights. Once the brake system engaged, I was unable to release it or drive the vehicle any further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694360October 19, 2025
SERVICE BRAKES
My traverse breaks gave out while going to pick my kids from school. I cannot safely drive my vehicle. Master break cylinder needs replacement,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694156October 17, 2025
UNKNOWN OR OTHER
The problem I have it the cover that is on the roof of my car that I am assuming of for the antenna has fallen off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694057October 17, 2025
UNKNOWN OR OTHER
Front exhaust pipe is seperating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693787October 16, 2025
POWER TRAIN
I have a shift to park issue and GM wants $800 to repair the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693295October 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
a week after purchase with less than 300 miles and 5 days the ABS, Trac Control, ESC, lights came on.. The same TSB known to the 2024 Chev Traverse are happening to my car, the same parts suggested in that TSB are what I am being told is being replaced in mine... The TSB I found includes 2025 Buick Enclave and 2024 Traverse. Seems the 2025 is probably having the same issue. The brakes did not fail but the lights remained on, the sealer advised the car was unsafe to operate until the parts were replaced. I am in a loaner car under factory warranty of course but I think the TSB should be expanded to include 2025 Traverse as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693051October 13, 2025
STRUCTURE:BODY
One day My husband went to work and the antenna fin was attached, he came back home and it was no longer there . We do not car wash my car since its brand new. We hand wash it our selves there should be zero reason for that to come off. Apparently is a very common problem in the 2025 traverse. I joined a Facebook group and over 40 people had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692644October 11, 2025
STRUCTURE:BODY
The antenna fin became detached and flew off as I was driving posing a risk to other drivers on the road. I was on an open highway when this happened. There was no damage to the fin prior to this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692598October 10, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
Service ESC & Brake Assist lights came on after only 4 months with the vehicle. The vehicle also abruptly slammed on the automatic brakes when backing into a parking spot with no obstacle present prior to the service lights indicating any issues. The vehicle was diagnosed with a failed brake master cylinder nearly two weeks ago, but the part is still on national backorder and will be stuck at the dealership for an undetermined amount of time with no loaners available. There are plenty other accounts of this same issue happening to other newly-bought '25 Traverses, and the N242482170 bulletin related to the '24 model hints at this being a recurring issue. This safety issue on a brand new vehicle without recognition/resolve is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692590October 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights illuminated. After a visual inspection of the engine compartment, the contact observed that the engine oil was abnormally low and required 2-quarts of oil to top off the oil level even though the vehicle had recently been serviced. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692579October 10, 2025
POWER TRAIN
The contact owns a 2022 Chevrolet Traverse. The contact stated that after reversing out of the driveway and shifting into drive(D), the accelerator pedal was depressed the vehicle made an abnormal sound, as if the transmission and engine had detached and fell onto the road. The contact had only driven forward approximately 30-feet when the rear wheels locked up. The contact shifted to park(P) and waited for a while. When the vehicle was shifted into drive(D), the contact was unable to accelerate above 10 MPH. The vehicle was driven in LIMP Mode to the local dealer. The contact stated that the check engine warning illuminated close by the dealer. The contact stated that the dealer was located approximately 1.9 miles away from the residence. The contact stated that the dealer diagnosed the vehicle and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and assigned a case advisor to the contact. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692014October 8, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I star failed and I could not use any of my lane assist. All features quit working that were to help me with other cars approaching failed. Radio quit work it working. Battery in car needed to be replaced and car needed to be jumped started. Curse control did not work. Had less than 2000 miles on car. Safety features in car quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691950October 7, 2025
ELECTRICAL SYSTEM, ENGINE
Our Traverse spontaneously caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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