Chevrolet Tahoe Complaints (2021)

437 consumer complaints on file.

#11606950August 7, 2024
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606418August 5, 2024
FUEL/PROPULSION SYSTEM
Several times over the last month, or so, my 2021 Tahoe has hesitated to accelerate while driving. On 7/31/2024 the vehicle was in park, turned on when the vehicle began idling VERY hard, shaking the entire vehicle. The engine was turned off and restarted approximately 10min later. I began driving when the vehicle began shaking, the engine light came on, and the engine then turned OFF while in drive, actively driving down the road (with my child in the vehicle). I coasted into a parking lot and attempted to restart the engine several times, without luck. After sitting for approximately 45min the engine restarted, and I was able to get home. The engine stopped and restarted several more times that evening, without issue. The engine light turned off. The following day the vehicle ran without issue, no engine light on. We took the Tahoe to Total Performance Repair shop where they ran a diagnostic scan of warning light history. The diagnostic scan came back with codes P023F and P129F; fuel pump issues. There is currently a recall for fuel pump module failure on some 2021 Chevy Tahoe vehicles. My specific vehicle is not included in the recall but is experiencing the recalled issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605858August 1, 2024
SERVICE BRAKES
I was driving with family (2 adults - including myself, and 5 kids - ages [XXX] ) The truck started to flash warnings and my brakes disabled. We couldn't stop and almost had an accident. I kept pumping the brakes and the E break I didn't give it any gas and we slowly came to a stop after some time. I shut the truck off as I was beyond terrified and tried to start it back up. The lights came on but it didn't turn over to start. Had to have it towed and find an uber for a 7 passenger car. The truck was towed to the nearest dealer (a little over an hour from my home) and I was told it was a battery issue. They replaced the battery didn't check the breaks and told me if the battery dies the breaks stop working. Yet, I had power in the truck just no brakes, when I tried to turn it on the lights went on as did the radio but that was it. I tried to take pictures of the warnings on the dash however we were in Mom panic mode. Chevy is acting as if this isn't an issue. I had to put out over $1,100 between the battery, the fees of the dealership, rental and an uber. If we were going at a higher speed we would have not been okay. It was beyond dangerous and the thought that if a battery suddenly dies you have no breaks, that is just unacceptable. I would love for someone to look into this. I am now looking to see what I can do as I don't feel safe in the truck. I don't want this to happen to anyone else hence why I am asking for someone to please look into this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604142July 23, 2024
STRUCTURE:BODY
Sunroof continues to collect water in the drain. I have had it blown out but it continues to happen. It is a matter of time before it begins to leak into the truck. In my research, this is an extremely common problem/design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602661July 16, 2024
TIRES, WHEELS:HUB
The contact owns a 2021 Chevrolet Tahoe equipped with Good Year Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/60/R20, and DOT number M6W0JA3R3121. The contact stated that while entering her driveway, the driver's side front tire, wheel, and hub detached from the vehicle and crashed into an unknown parked vehicle located in the driveway. The contact was unconscious for a period of time, and she woke to the vehicle sliding against the parked vehicle and garage. The contact stated that she was unconscious, but no medical attention was provided. There were no reports of air bag deployment, fire, or a police report filed. OnStar notified her that her front driver's side tire had a problem. The contact's neighbor, who is an independent mechanic, stated that the tire broke and detached. The contact called a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage of the tire and the vehicle was approximately 14,200.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11602373July 15, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601496July 12, 2024
ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at various speeds on several occasions, there was a banging sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam lifters needed to be replaced. The contact stated that the failure reoccurred two weeks later. The manufacturer was notified of the failure. The failure mileage was approximately 11,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595821June 21, 2024
UNKNOWN OR OTHER
Gps/onstar module not working, I read a lot of people are complaining same thing. I had it for a year, warranty done but I never used it. Sad you spend $70k on a truck and onstar goes bad and you never used it and they want more money to replace it. Now engine light is on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594316June 14, 2024
FUEL/PROPULSION SYSTEM
Other vehicles of my year and make were recalled. My car was manufactured 8/14/21. I was driving on 6/12/24 and my Car died. I had power. I had fuel but fuel was not getting to the engine. It turns out it was the fuel pump control module that many others were recalled. This could have been a very unsafe situation for me as it died in a traffic lane during morning rush hour. It would not start back up for me. My dealer diagnosed it very quickly and is repairing it in 2 days time. Had I been on the freeway, someone would have rearended me. My car has 22,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593342June 10, 2024
ENGINE, ELECTRICAL SYSTEM
I am experiencing loss of power just like the recall shows for campaign 22V036000 powertrain. Engine stall in the middle of the street just like it shows for the fuel system 21V73 9000. I have stalled in the middle of the street including today four times and a month. The dealership can’t seem to find what’s wrong. Nor other places. I don’t think they are looking hard enough at the dealership. I almost got killed by another car going at least 65 mph while I was stuck in the middle of the street at a stoplight. These are all different days. While working and people in my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592717June 5, 2024
UNKNOWN OR OTHER
I was driving to work today and I heard what sounded like an explosion, so I stopped and pulled to the side of the road and checked everything and I seen that the sunroof glass was broken, I have only ever used the sunroof twice and that was to see if it was working. My safety and others on the road were at risk because if I would have had the sunroof sliding shade open the glass would have fell on my head or in my face. Also anyone driving behind me I'm sure the glass flew on their vehicle and could caused an accident. I got to work and called the local Chevrolet dealership in town and they said there were no recalls for this problem, but yet I looked it up under GMC forums and there has been other people saying it happened to them, especially the same year and make and model. My vehicle has not been inspected by the manufacturer, police or insurance yet, I reached out to the Chevrolet dealership and they said there was nothing they could do to help because there were no recalls on my vehicle, so I asked the girl in the service department who was higher then her and could help me because I did nothing wrong and did not feel that I should have to pay to fix this problem. She then gave me customer care contact information and I am waiting for a response. There were no warnings or symptoms or any messages on the dash, my sunroof glass just exploded without any warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591007May 28, 2024
FUEL/PROPULSION SYSTEM
When turning left in cross traffic, the truck stalled. It would crank and try to run, but not start as it wasn't getting any gas. The gas tank was full at the time. The failure was very similar to when I was stranded with the fuel issue in 2021 a couple of months before the recall for the fuel pump failure was issued (NTSA # 21V739000). Fortunately, it did start momentarily so that I could get out of oncoming traffic so that I wasn't t-boned. I was able to get it home, but it failed multiple times in the 8 mile trip back to the house. We will not drive this vehicle as it is unsafe to drive and now we are left to tow the vehicle to the closest dealership which is 50+ miles away. It seems this part only works a few years and then fails.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590749May 25, 2024
FUEL/PROPULSION SYSTEM
I was parked with engine on idling and the engine shut off. Tried to restart and it started shaking very rough idle, I turned off and tried to restart it would not start, I tried again and it started shaking again and shut off but the displays stayed on in the car. I called the Chevy dealer and had it towed to them. They ran diagnostics and confirmed it was an internal short inside fuel pump driver control module. They replaced and tested functional now. This is the second time they have replaced this part. The first time was last year driving when the engine decelerated and shut off. This is a safety issue and could be hazardous. My concern is this will happen again and I could be put in a very dangerous situation. I saw a bulletin issued for my vehicle with the same type of issue but my vehicle was not recalled to address Product Safety Recall N212332040 Stall While Driving Copyright 2021 General Motors. All Rights Reserved. Page 1 of 4 Release Date: October 2021 I am not sure if this is the same part or another issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589369May 17, 2024
FUEL/PROPULSION SYSTEM
Service engine light came on, took it to Chevrolet dealership (2 months outside warranty). They found p2459 for regeneration frequency, performed necessary dpf regeneration procedure and was successful in completing and regeneration event, applied smoke to exhaust system for testing purposes and found large exhaust leak at rear tail pipe connection necessary to install new graphite seal and clamp. Also, found coolant leak at rear of engine on passenger side, upon further inspection found egr cooler coolant hose's actively leaking. necessary to replace hose's at this time. They do not want to release the vehicle back to us for “safety” reasons, while a part has been back ordered for 6 weeks. Doing some research, it appears there has been a trend of issues with the exhaust tail pipe, which is excluded also from extended warranty. I’m surprised, given the frequency of this on a newer vehicle that it has not yet been recalled. The coolant hose is a different issue, but likewise surprised it is not recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588304May 12, 2024
AIR BAGS
I have a 2021 Chevy Tahoe that has been to the dealer 3 times now for an airbag light (DTC B14DC). The dealer has yet to resolve this issue. I am being told it has to do with the harness in my drivers seat. The dealer performed a TSB for this issue which still hasn't fixed the problem. My wife and I travel back and forth from Michigan to Arizona and I am concerned that the system wont perform correctly if I am in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584718April 23, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
2 ISSUES - 1) vehicle repaired 5 times for "transmission" problem by replacing wiring harnesses. On 5th attempt, the GM factory part or the technician caused the Tahoe to catch fire. Worst part is that it happened 1 hour after test driving and parking the car at their dealership, thankfully, I would normally have driven it home and it would have destroyed my home too. GM investigated and was unable to determine cause. 2) each time the "transmission" error occurred the GM car went into what they call the "limp" mode. The car immediately loses speed control and drifts to about 35 mph until you have control of the accelerator. I was on an interstate going +70 mph to pass a semi and immediately after passing the car went into Limp Mode, the semi nearly rear ended me and then passed me blowing his horn and cursing me. GM could certainly correct this latter issue by creating a warning on the screen that gives the driver ample time to pull over and address the problem as they do when DEF fluid (this was a diesel) is low and will give warning to add DEF or reduce speed after so many additional miles are driven. The former issue needs to be addressed immediately too, I've noted 4 other drivers on social media that had similar fires. Both of these issues could have resulted in serious injury to me or my family.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11583503April 17, 2024
AIR BAGS
The contact owns a 2021 Chevrolet Tahoe. The contact stated while operating the vehicle, the "Service Safety Restraint" massage was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the front driver's side seat interior air bag connector was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582189April 10, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 70 MPH, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart for 40 minutes. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump power control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581059April 4, 2024
FUEL/PROPULSION SYSTEM
My car suddenly stopped while driving on the highway , no warning signs I had to be towed . My car in now at the Chevy dealership, was told was " fuel system issue"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580920April 3, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while driving 35–40 MPH, the vehicle abruptly shut off. The contact continued to pump the brake pedal to alert oncoming traffic. There were no warning lights illuminated. The contact called the Police, and the vehicle was towed to an impound lot. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump control drive module needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was opened. The contact stated that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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