Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11704711December 12, 2025
ENGINE
Engine derated when towing travel trailer putting us in an unsafe situation during heavy traffic. No warning other than display on dash reading “reduced acceleration - drive with care”. Took immediately to dealer and they confirmed “thrust bearing failure” manufacturer defect and showed us Field Service Bulletin 25-NA-307 dated 9/30/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704767December 12, 2025
POWER TRAIN
4x4 automatically engages and disengages after the 6.2 engine recall replacement. Dealerships has no solution to the matter. This makes the truck stop operating at normal 2wd speed and limits the turning radius of the truck since it changes to 4wd
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704782December 12, 2025
TIRES
Tire - 265/70 r18 Cooper Could have been a very bad accident. Tire blew out. The tire was inspected by Goodyear PCA-Visual only -recvd below response after several requests. All Internal Goodyear visual Inspection procedures & methodologies are confidential and/or proprietary information of The Goodyear Tire and Rubber Company. Goodyear's findings in this claim are final, and we have closed our file with no further action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704515December 11, 2025
ENGINE
While driving the engine suffered a catastrophic failure and died. Fortunately I was already coming to a stop when it happened. Had I been traveling at speed I would have been seriously injured or killed along with any other vehicles I may have crashed into. The Chevrolet dealership where vehicle was purchased new confirmed it was a catastrophic failure of the GM L87 engine which has knowingly been fraught with these failures. They cannot confirm the exact nature of the failure without dismantling the entire engine at my cost which I have not decided upon doing yet as it will be very expensive. As far as symptoms or warnings I heard a sound from the engine compartment immediately before the engine died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704394December 11, 2025
ENGINE
Driving on highway truck lose power, engine lights start to flash and cracking noises start to come from engine. The lose of speed almos cause another vehicle to rear end me, Truck gave no signs or warnings before. Truck was delivered to a local shop and due abundant amount of metal flakes in oil engine need to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704441December 11, 2025
ENGINE
GM declared my original engine as unfixable and decided to replace my engine luckily with 2 weeks remaining in warranty. It had similar clicking noise to everything else I've seen related to this 6.2L having issues. It currently has a new engine that can be inspected if need be. As well as receipt given to me from Klein Chevy from engine replacement. My engine could've failed while driving if I didnt notice the clicking noise prior to getting it looked at. Putting other in danger if driving on a public roadway. Yes the noise/defect was reproducible upon dealer looking at it. Unsure if the vehicle was inspected by the actual manufacturer but they removed my motor and sent it back to the factory. Was never inspected by police or insurance that im aware of There was no check engine light or warning lamps, only thing I noticed was a clicking noise that the common layman would have probably missed, they appeared roughly around 46,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704462December 11, 2025
ENGINE
Engine Failure 6 Nov 2025 Yes, engine is available for inspection. Possible loss power, unable to control the vehicle. Vehicle engine failure has been confirmed by dealership, Ruben Milton Chevrolet and Jim Hudson Cadillac in Augusta Georgia. Vehicle has not been inspection by manufacturer, police, insurance representatives. No warning light, no knocking noise, no messages on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704132December 10, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Back in 7/2025, I was going to a Dr appt in Chandler, Az. When I arrived in Maricopa, Az, my truck stalled at the first stop light and would not start. I went over Kraegan Auto parts and bought a battery. After about 10 days, I was having to jump start my truck for the next few days. I took the battery back and they realized that it wasn’t the battery my truck called for. So, now I have the correct battery and everything working like it supposed to. In Nov 2025, my battery was starting to drain like overnight, and jump starting my truck every morning. I also told them, that the transmission was acting up. When I got on the highway my truck would be at 5000 rpm while doing 60 mph. I be would have to pull over to side of the highway, shut the engine down, and restart. Usually it would be good after the first time. So, up until now, I have no heater, no AC, my windows don’t go up or down, cruise control don’t work, l can’t move my power seat, so my wife has to put a pillow behind her and a pillow beneath her when she drives our truck. And I be still haven’t mentioned all be the little icons that are lit on the steering column. My truck is at the Jerry Seiner Casa Grande, Az. I have the protection plus coverage on my truck with GA Security, and I was told that because it’s a battery issue and found me at fault, they won’t cover me and I need to pick up my truck, because I can’t afford a $680.00 price tag. I’m on Medicare. That’s why I paid the $3500 for the protection plus coverage. So I guess it’s my fault or fault of my battery, my transmission doesn’t shift gears, power windows don’t work, heater or AC don’t work, can’t forget the cruise control. They said they are not covering nothing, to come get my truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704169December 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated, and the vehicle was idling roughly. The vehicle was taken to a certified mechanic who replaced an undisclosed sensor. The contact stated that the warning light remained illuminated. The vehicle was taken to the dealer, who diagnosed that the camshaft had failed and there were metal shavings found in the oil filter; however, the dealer was unable to determine the cause of the failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704181December 10, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
While driving at highway speeds, multiple warning lights illuminated on the dashboard at the same time, including engine and powertrain warnings. The vehicle suddenly began operating abnormally, with loss of power and unstable driving behavior, making it unsafe to continue driving. This same issue has occurred multiple times previously and the vehicle has been taken to an authorized Chevrolet dealership for repairs on three separate occasions. Each time, repairs were performed, but the problem returned. The most recent incident occurred while driving on the highway and created a serious safety risk to the driver and other vehicles. The vehicle is not safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704272December 10, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
The vehicle was shifting hard and eratically on the highway. All dashboard lights came on including the ESC failure warning. A misfire in cylinder 2 occurred without any warning lights causing the vehicle engine to stop running on a highway. The mechanic repair shop did a disgnostic evaluation and reported a catastrophic engine failure from cylinder 2. The engine does not run and requires full replacement. The vehicle has only 80,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704310December 10, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Transmission lags and slips while over reving the engine. A local gm dealer has confirmed transmission issues and slippage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704350December 10, 2025
UNKNOWN OR OTHER
Formal complaint — persistent, non-disableable Bluetooth transmitter in [2024 Chevy Silverado] / privacy & safety risk; request for remediation and recall assessment I am writing to file a formal complaint regarding a safety and privacy defect in the infotainment/telematics system of my vehicle, a The unit runs Google Built-In / Android Automotive OS. This complaint documents technical evidence that the vehicle’s Bluetooth radio broadcasts a persistent, non-randomized MAC address and cannot be completely disabled via any user-accessible control. I request immediate remediation, a formal security assessment, and confirmation whether this condition will be remediated by firmware/OTA update or recall. Summary of the issue The infotainment unit’s Bluetooth adapter emits BLE advertisements that expose a static, permanent MAC address i.e ([AA:BB:CC:DD:EE:FF]) that does not change across power cycles and is visible to passive scanners while the vehicle is parked and otherwise idle. The vehicle provides no persistent user control to turn off the Bluetooth radio; menus do not disable the hardware radio. Attempts to disable Bluetooth via the system settings are ineffective. The static MAC and inability to disable the radio create an ongoing privacy and tracking risk: third parties can uniquely identify and track the vehicle across time and locations by logging the broadcasted identifier. This configuration is inconsistent with current industry cybersecurity & privacy guidance that recommends minimizing exposed identifiers, providing user control to disable wireless interfaces, and implementing randomization of wireless addresses when possible. The static MAC plus non-disableable radio constitutes a persistent, unique identifier broadcast in public spaces. This defeats reasonable efforts by consumers to limit tracking and to control their privacy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704355December 10, 2025
UNKNOWN OR OTHER
Formal complaint — outdated Android/Google Built-In security patch level on 2024 Chevy Silverado; potential cybersecurity defect and negligent maintenance by manufacturer. I am submitting a formal complaint regarding a critical cybersecurity and software maintenance defect in my 2024 Chevy Silverado. The vehicle runs Google Built-In / Android Automotive OS with an Android Security Patch Level of February 2024 (as displayed under Settings → About → Android version). As of this writing in December 2025, this patch level is nearly two years outdated, with no available over-the-air (OTA) updates and no clear communication from General Motors or Google regarding continued support or end-of-life status. This condition exposes the infotainment and telematics systems to known and documented vulnerabilities, representing both a cybersecurity defect and potential consumer safety. Description of the defect: The infotainment system reports “Android Security Patch Level: February 2024.” Attempts to check for updates return “Your system is up to date.” The system shows a red exclamation mark beside the patch level, indicating a fault condition or known update gap. Neither the dealer nor OnStar/Customer Support can apply an update manually or clarify the support cadence. This leaves the vehicle permanently exposed to Android-level vulnerabilities discovered and patched long after February 2024. Security and regulatory implications: The infotainment system runs a network-connected OS with Bluetooth, Wi-Fi, cellular, and vehicle bus access. Unpatched Android components are subject to hundreds of known CVEs since February 2024 — including privilege-escalation, RCE (remote code execution), and Bluetooth/Wi-Fi stack vulnerabilities. The U.S. NHTSA Cybersecurity Best Practices for the Safety of Modern Vehicles (2022 update) and ISO/SAE 21434 require that manufacturers maintain timely security updates for all connected vehicle systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703874December 9, 2025
POWER TRAIN
Truck was purchased Aug 2024 During first few months, I felt a shudder/vibration when either holding speed and/or slightly accelerating between 30-45 mph, usually at 1100-1300 RPM. Current Odometer 33,995 In the last month the truck has began to vibrate worse. I have a "Rumblestrip" feeling when at the same speeds. More noticeable on surface roads when following behind traffic at 30-45 mph. Generally the shudder is felt at approx. 1100-1300 RPM. Took the truck to the dealer yesterday, and they performed a quick roadtest. Service Tech was able to feel the rumble strip shudder multiple times, however their diagnostic tool only indicated a TCC Slip 2 times during a 20 min drive. The shudder/vibration happens when in "D". It is not present in "L9", or in "Tow Mode". The shudder feels worse in 4WD. If the shudder/vibration is happening, I am able to hold the speed and RPM at the current spot, the sensation is continuous and does not go away unless I accelerate or decelerate. I tend to feel it more when on an incline, and decelerating. As or right now the data has been sent to GM for diagnostic viewing. Found multiple TSB for issue with 2500/3500 models, and 1500 models from prior years. L84 Engine - 2024 Silverado 1500 RST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703881December 9, 2025
UNKNOWN OR OTHER
My check engine light came on and the diagnostic code was p1098. I noticed there was a special warranty for my make and model and engine but for some reason mine does not have this special warranty. I have researched and found out this is a common problem with these trucks. I think there should be a recall for this as it poses safety problems and concerns when it enters limp mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703891December 9, 2025
POWER TRAIN
My 2020 Chevy Silverado needs a torque converter replacement. My truck is at 90k miles and out of drivetrain warranty. However, this is a known GM problem with trucks (and other vehicles in this class of engine/transmissions). I have talked to GM corporate and they are only willing to rebate 20% of the cost of this repair. I believe they should pay for the entire repair since this is a known problem for all these vehicles in this class. Please help me to get GM to understand this and fix this known problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703894December 9, 2025
ELECTRICAL SYSTEM
I have a 2022 Chevy Silverado and my wifi, onstar, gps mapping is not working. I got the run around from the dealership and they told me to call onstar because my onstar and wifi it's not working. Turns out the Telematic Control Module is defective and not working. They want me to pay $450 for the part and $155 labor to fix this issue. I have 54245 miles on my truck so it's not covered under the bumper to bumper yet this is a known issue with this part and Chevy or Onstar should cover the replacement. I see all the complaints online and nothing being done. How are people supposed to have confidence in the Onstar program when they go to use it and it's broken? There's no indicator until it's just not working. The Telematic Control Module (TCM) in a Chevy Silverado is the brain for connected services like OnStar, GPS, and remote diagnostics, collecting vehicle data (location, performance) via the OBD-II port and sending it to cloud
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703933December 9, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while starting the vehicle, there was an abnormal odor coming from the vehicle. Upon inspecting the vehicle, the contact became aware of coolant leaking from the front of the vehicle near the transmission, with the check engine warning light illuminated. The contact retrieved DTC: P0016. The vehicle was taken to the dealer, where it was diagnosed, and determined that the coolant control valve, motor mount, and camshaft timing had failed. The dealer informed the contact that the coolant control valve, motor mount, and wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703938December 9, 2025
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that after activating the 4WD in the driveway and going onto the road, while in 4WD and driving 35 MPH, the transfer case began making a blender-type sound with a pinging sound coming from the vehicle. The contact stated that the tailgate unexpectedly opened while driving on a side road without warning. The contact had to manually operate the tailgate; however, the button was nonfunctional. There were no warning lights illuminated. The contact linked the failure to the Customer Satisfaction Program N212328090 and GM Bulletin N232426400. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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