Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11703945December 9, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact heard a popping sound, and the engine seized. No warning lights were illuminated. The contact coasted off to the shoulder of the road. The contact stated that while attempting to restart the vehicle, there was an abnormal banging sound coming from inside the engine. The vehicle was towed to an independent mechanic, where the vehicle was diagnosed with engine failure. The contact was informed that the engine had an internal failure. The contact was informed that the engine needed to be replaced or rebuilt. The vehicle was not repaired. The contact referenced an ongoing NHTSA investigation. The contact declined the repair while awaiting the results of the current NHTSA investigation. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704044December 9, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle, there was an abnormally loud engine camshaft bearing sound coming from the engine. The engine warning light was illuminated. The vehicle was taken to the local dealer, and after three days, it was determined that the camshaft bearing had failed, and the engine needed to be replaced. The vehicle was not repaired. The contact linked the failure with NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) and NHTSA Action Number: EA25007 (Engine and Engine and Engine Cooling). The manufacturer was contacted and opened a case. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704076December 9, 2025
ENGINE
I was driving home from a camping trip with my children when my truck occurred a reduce speed error on the dash and the truck went into limp mode. I found out through GM Onstar that the truck threw a PO6DD code. The vehicle was towed to dealer and the oil pressure valve was replaced and also a wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704079December 9, 2025
ENGINE
I was driving down the highway with my children to see a movie when my trucks check engine light came on and started surging and losing power we were struggling to drive 5 mph on the shoulder of the road to make it to the closest exit ramp for a safe place to stop. We were able to make it to the ramp but couldn't exit completely because it was an up hill grade. The vehicle was towed to the dealer for a complete engine replacement. The vehicle suffered from a thrust bearing failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704080December 9, 2025
ENGINE
In March of 2025, my engine started knocking and had low power. I took it to a local mechanic and he said it was the classic 6.2L rod knock. I took it to the dealer in Decorah Iowa and they agreed that it was the rod knock from the recall. Since it was not covered under the recall, I had to pay almost $10,000 to have it replaced. It took over 4 months to get an engine and then it was finally replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704081December 9, 2025
ENGINE
I had just received my truck back from a complete engine replacement from the dealer and had driven it 10 miles back to my house and the check engine light came on and the dash said reduced power service DPF system. The truck was towed to dealer for PO302 code and injector #3 was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704082December 9, 2025
STEERING
On Sunday Nov. 16th, my steering wheel felt like it was "slipping", akin to how it feels when your serpentine belt tensioner is failing. I checked it out while wife turned the wheel, didn't see any problem, and we went on our way. Later in the day as we were leaving a parking lot, the problem occurred again but worse. And we got a warning about trailer brake controller needs repair. After reviewing similar problems on Reddit, I found it was still safe to drive, so we drove home without further incident. Monday I decided to take it to O'Reilly auto parts and have a code scan done. Except, as soon as I turned out of the driveway, my wheel completely froze up solid. I could NOT move the wheel (q2)! Since the wheel was still turned, I backed it into the driveway and we took our car to buy our own code scanner. It showed more than just one fault code for the brakes, there were 5. I called Fox Chevrolet to schedule al appointment for the next day. Fortunately, the failure occurred as the Advisor attempted to turn the wheel (q3). Long story short: problem was a rusted/rotted out ground wire (q1)! Behind the front driver side tire, encased in a boot. Tech told the Advisor he'd never seen that one before. $40 part, and $400 to install it (q4). I was happy it wasn't a power steering rack failure (electric) but the more I thought about it, felt I needed to report this. You needed a dealer scanner to catch this and trace it to a ground fault. Probably better for you to contact dealer Advisor and Tech to get a better breakdown on this (q1). Dealer was great, they could have sold me an $1800 steering rack and I'd have never known. Could this failure have happened to someone driving on the street and this pop up all of a sudden (q2)? I believe so. Glad I didn't find out firsthand. The problem went away overnight twice, and then all of a sudden your wheel is LOCKED. I'm curious as to if others are or have faced this, thus my submittal. Thanks for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704101December 9, 2025
ENGINE, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while starting the vehicle, there was a loud rattling sound coming from the engine compartment, with the check engine warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle jerked unexpectedly, with the check engine warning light illuminated. Additionally, the contact stated that while driving at an undisclosed speed, the brake pedal became inoperable. The contact reported that the brake pedal was depressed and traveled to the floorboard, and the ABS system vibrated following the brake pedal failure. No warning lights were illuminated for the brake failure. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703627December 8, 2025
STEERING
Sudden intermittent loss of power steering, issue confirmed by Chevy Dealership. No warning lights were displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703667December 8, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 10 MPH through a drive-thru, the brake pedal was depressed but was firm. The contact pumped the brake pedal, and the vehicle slowly responded and nearly rear-ended another vehicle. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic); however, the recall repair was previously performed in November 2019. The contact stated that the recall repair had failed to correct the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703697December 8, 2025
POWER TRAIN, UNKNOWN OR OTHER
I purchased my 2025 Chevrolet Silverado 2500HD new from Wilsonville Chevrolet in Oregon. Since owning the vehicle, I have experienced a noticeable shutter/vibration at highway speeds, consistently between 70–75 mph, whether towing or not. The shutter feels like it is coming from the transmission or driveline, and it occurs on multiple road types and conditions. I reported this issue to Wilsonville Chevrolet, but they told me they “could not duplicate” the problem and offered no repair. I then took the truck to Power Chevrolet in Corvallis, who stated the tires were out of balance and replaced them. This did not resolve the issue, and the shutter at highway speed remains exactly the same. I also contacted GM directly, but was redirected back to the dealership, resulting in no progress. At this point the issue has been reported multiple times, yet no root cause or repair has been provided. I am essentially being sent in circles without a solution. There appears to be a growing history of transmission-related issues with newer Chevrolet HD trucks equipped with the Allison 10-speed transmission, and this symptom seems consistent with those reports. A shutter at sustained highway speeds raises a significant safety concern, as a transmission failure at 70+ mph could lead to loss of control or power. In addition to the shutter, I have repeatedly noticed a strong “burning brake pad” smell coming from the rear of the truck. This happens randomly and has also been reported to the dealership, but no cause has been identified. I am unsure whether this is related to the transmission issue, but combined, these symptoms suggest a potential mechanical defect. Given the safety implications and the lack of resolution from authorized dealerships, I am requesting NHTSA’s assistance in investigating this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703756December 8, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Purchased new and after 3 weeks (about 600 miles) I was on highway between 60-70 MPH truck started to shutter like it was losing power and would not accelerate. I complained to the sales person and he stated it ran a little rough when purchased first day - I was told it just needs to warm up. Took truck to dealer and they determined at this time it was a misfire and lifter bank issue. There seems to be an issue widespread - I am not comfortable with car and if on the highway i am not able to accelerate properly or becomes unreliable at the time to accelerate I am worried about safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703793December 8, 2025
STRUCTURE, FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle with the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that the subframe of the vehicle and the rear cross member were severely rusted, causing the fuel tank to become unsecured. The mechanic informed the contact that the vehicle was unsafe to drive. Additionally, the mechanic stated that the catalytic converter was faulty and created a fire hazard. The vehicle was not repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 120,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703795December 8, 2025
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703832December 8, 2025
ENGINE
AFM/DFM on my 2015 Chevrolet Silverado 1500 LT had to lifters collapse without warning and no engine light was hole I had my 7 year old daughter and 10 year old son in the vehicle while I was driving. My kids got scared and I had to react quick and go into a drive way. While I was driving my vehicle gave out without warning and could’ve caused a serious accident to my kids and myself including other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703846December 8, 2025
ENGINE
August 30th 2024 the pickup was just turning to roughly 30,000 miles and started a knocking sound. The GM dealership tore it apart and fixed what I believe they said was a bent rod. I cycled through two oil changes and decided to pull an oil sample. I sent oil sample off for analysis. The oil analysis came back urgent with very high levels of copper and lead showing in the testing. I then called the GM dealer and they had me bring it in. They did not send off any oil sample because when they pulled the filter, they could already see metal in the new oil. They had me call GM customer service because it is not part of the current recall. I contacted GM customer service on October 27, 2025. They gave me a case number 80392504. I was to bring it back to the dealership which I did. Again dealership called said metal was found again but GM will not do anything with it because it’s not under recall. They also told me that GM told them it is OK to have metal in the oil. I said well if it is OK to have metal in the oil I want to know what the test results show. Then I said, I want to know where the maximum allowance is. They did not know that. I said so it is an infinite amount according to them because there is no standard to check against. I said I’m not taking this in for a recall. I am bringing it in because I had my own diagnostic testing done. It failed. I drive back-and-forth to North Dakota and I told them this is very unsafe if that motor goes out and it’s -30 or -45 and my little boys in the back the heater is not going to work. That is very unsafe and deadly. When you have extreme temperatures like that, we cannot just be running around. Tell the engine blows up or locks up. I told them this needs addressed you don’t pay $82,000 for a vehicle and not get any support or care. I said if something happens to my boy, they will wish that they put a new motor in there or fixed it. They are playing God. They need their hand, slapped and do the right thing. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703518December 7, 2025
UNKNOWN OR OTHER
No Owners manual installed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703543December 7, 2025
ENGINE
Engine oil cooler lines leaking crimps. Crimps could completely fail losing engine oil and causing an accident. Dealer has confirmed the issue at last visit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703553December 7, 2025
POWER TRAIN
hard/delayed shifting, slipping, shuddering , like rumble strips at certain speeds. Jerking, bucking, or significant delays when shifting gears. Shuddering/Vibration: A feeling like driving over rumble strips, especially at certain speeds and when warm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703562December 7, 2025
SUSPENSION, WHEELS, UNKNOWN OR OTHER
Unknown
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

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