Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11734058April 27, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
A very bad ticking noise from the engine. Since I purchased this vehicle, all maintenance and any recall repairs have been completed by the dealership. I first thought that when the oil was changed they did not change the oil filter. Then after a diagnosis of possible lifters in the engine, I did a little research and it appears that Chevy knew this problem existed in 2016 and continued to allow the production of the vehicle through 2018 when the issue was fixed. Why do I as a senior citizen on a low income have to pay for an issue that Chevrolet knew about but continued production of that vehicle with that issue still not resolved. I do not have up to $10,000 to complete that repair and cannot drive the vehicle knowing it has this problem and it could potentially create a bigger problem from driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734062April 27, 2026
UNKNOWN OR OTHER
NO owner manual, etc. supplied. NO safety information supplied. NO maintenance information supplied. Dealer never mentioned when bought new vehicle on 4/22/2026. Went back next day and chevy does not supply any manuals. I could buy one for $100. if they were available. No car seat info or child restraint info. NOTHING. Did chat with GM customer service, no positive results. Asked about recall N252540430. ON owner manual being supplied. Dealer and customer service know nothing about it. I can look on phone, computer, or other digital ways to find info. Or sit in my car and use a tank of gas+ trying to find info on vehicle computer, if it is even there?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734117April 27, 2026
ENGINE
I completed the N252494003 recall inspection on my 2021 Chevy Silverado 1500 6.2L at Carl Black Buick/Chevy/GMC in Roswell, GA. They said my crankshaft was not one of the vehicles affected and sent me on my way with my free oil change as a remedy to the issue. I subsequently used that information, thinking the “bottom assembly” of my motor was good and not impaired, and proceeded to have the DOD/DFM deleted from the motor because it was a known fail point and this work cost me $7,000. Maybe 6 months after my inspection for the recall, I begin to hear a noise and I take it to the same dealership for service and they tell me the crankshaft is faulty. Nothing about the DOD/DFM delete and subsequent ECM tune had any impact on the crankshaft and yet, the dealership is denying fault when it was there service department hid the truth of the engine during the inspection. The warranty for the crankshaft is no longer applicable because of the modifications I did, but had they been honest about the faulty crankshaft, I would’ve never done that work to it in the first place. The engine should’ve been flagged during inspection and replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734186April 27, 2026
ENGINE
I want to start off by saying that I have taken meticulous care of this vehicle and the intention was to keep this truck forever. However, that will not be possible after this incident. I was driving the vehicle at 60 mph when I noticed smoke coming out of the back of the vehicle and at that moment, the dash cluster started warning to shut off the engine immediately due to a lack of oil. I know there was plenty of oil in the engine because I just had the oil changed at a shop two weeks prior to the incident. I was able to verify that it was a total of 22 seconds from the time I noticed the smoke to the time I was able to pull off safely and shut the engine off. At that time, the engine had not seized, and I was able to manually shut off the engine on my own. I never tried to restart the engine and I had it towed to a shop that was nearby. 48 hours later the mechanic inspected it and discovered that the oil cooling line had somehow disconnected from the engine block, which had resulted in a catastrophic loss of oil. When that repair was made, the mechanic discovered that the engine would not start either by hand or automatically and deemed the engine to be seized. The engine in question is the Chevrolet 6.2L L87 engine that was involved in a manufacturer recall for models made in 2020 through 2024. My vehicle is the 2019 model and although there have been numerous occasions that I’ve been able to find in only a short period of research that revealed similar issues with a 2019 L87 6.2L engine, there still is no official recall on my specific model year. It was 1:30 in the morning, and I was rushing my sick dog to the emergency vet when this happened. Not only did it cause a major inconvenience trying to get him there in a timely manner, but our safety was also compromised in the process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733828April 26, 2026
ENGINE
My engine shut off while driving down a highway. I had to coast into an uneven, steep ditch. If someone would have been behind me, it could have caused an accident. I have the 6.2 engine and followed the recall instructions. Dealer said motor was fine and around 7,000 miles later it failed. The oil weight change is not fixing these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733845April 26, 2026
ENGINE
No warnings, just took it in and failed test. Waiting on engine replacement over two weeks with no idea when itll be taken care of. Only around 8k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733869April 26, 2026
ELECTRICAL SYSTEM
While driving truck loses power. We stop put in park & then have to restart the truck to start driving. It has happened 3 times & we know this is a problem for other trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733722April 25, 2026
STRUCTURE:BODY
Power sliding rear window panel burned and shattered due to electric malfunction or a virus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733763April 25, 2026
VISIBILITY/WIPER
2026 Silverado TrailBoss EV Windshield has laminate issues causing waves, distortion, and clarity issues. On several occasions this has caused vertigo/motion sickness while driving on the freeway. Vehicle was taken to Chevy dealership on 4/23 this issue has been confirmed and replacement parts on order. Under bumper to bumper warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733484April 24, 2026
ENGINE
A lifter has failed on the driver side of the engine. Dealer is going to replace the bad lifter, but I’m worried about all the metal debris that has been put into the motor, especially after the recall for the bad crankshaft bearings that could cause it to lock up at any time. There was no warnings or check engine light if they’re just had a very bad tick all of a sudden
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733513April 24, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately. The contact used added force to depress the brake pedal to slow and stop the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact associated the failure with Special Coverage Adjustment: N182202780 (Brake Assist Decreased Due to Vacuum Loss). The manufacturer was made aware of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733535April 24, 2026
UNKNOWN OR OTHER
Soon after purchase, Onstar stopped working. Took to dealership and they started Onstar module bad. They also started that it may be months or years as part is back ordered for an issue GM has known about since 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733539April 24, 2026
ENGINE
6.2 gas Engine was knocking and shaking while driving it Engine is currently being replaced , but not finished yet Mechanic thinks some rod bearings are bad and maybe some pushrods No warning lights came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733605April 24, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that after remote starting the vehicle, the contact entered the vehicle, and there was smoke coming from the rear window defroster. The contact turned off the defroster and discovered that the plastic cover had melted, and the metal tab had detached and was burned. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Customer Satisfaction Program: N192265660 (Rear Window Defroster Thermal Events - US Only); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 163,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733629April 24, 2026
ENGINE
The engine in my 2022 Chevrolet Silverado 1500 with the 6.2L engine lost all power on the interstate which could have lead to a fatal accident. I was going 65 mph and then power dropped to nothing and the engine shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733630April 24, 2026
POWER TRAIN
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle jerked forward extremely hard. The power train warning light was illuminated. The vehicle was driven to the residence. Additionally, the vehicle failed to exceed 60 MPH while driving. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733351April 23, 2026
ENGINE
For the second time in my 2021 Chevrolet Silverado with a 5.3-liter engine, I've had GM lifter failure. It's directly related to the Active Fuel Management System (AFM), and was confirmed by my Chevrolet dealer's mechanic and service writer, Burdick Chevrolet in Cicero, New York, on both occasions. They've had to perform a multi-thousand-dollar lifter replacement service job. They've told me that GM is aware of the safety issues, but won't do anything about them. It also happened to me with my 2014 Chevrolet Silverado, but I was lucky that time. It was fixed with new spark plugs and wires. It's cost me thousands of dollars for repairs each time. But that's not why I'm reporting this to NHTSA. The issue is safety. When the lifters fail, you get no warning. The truck rattles and rumbles. It becomes unstable on the road, and sometimes wobbles as if it's about to go out of control. The problem causes the loss of electronic stability control (ESC) and renders the electronic parking brake useless. Lifter failure can also cause the engine to stall while driving, especially at a stoplight. This happened to me. I had to press the gas pedal gently to keep the engine running at a stop light just to get off the road. On the highway, when the lifters fail, the truck slows to a point where it cannot keep up with traffic. That presents a dangerous situation. It's not safe. GM knows about it, but as far as I understand, the company has done nothing to fix the safety problem. Internet forums are full of comments about the problem, the safety issues, and the enormous cost of repairs. Surely your agency can compel GM to fix the lifter failure problem before someone suffers a major accident due to an uncontrollable vehicle. I'll never buy another vehicle with AFM. Many people are unaware of the dangers involved with this system. GM should get rid of it. [XXX] Skaneateles, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733461April 23, 2026
SERVICE BRAKES
Leaking break fluid on my feet with sponge breaks dealer absolutely no help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732894April 22, 2026
ENGINE, FUEL/PROPULSION SYSTEM
I Was traveling home one night and the truck shut off while driving and lost all power, loosing all steering, braking power aswell as all my lights while traveling down the road in the dark. . When I went to start it again all I would get was a cranking noise but no firing. After 30 minutes of waiting the truck started again. In which I drove it 3 more miles before it shut down again. After that it would not crank nor start. I then had the vehicle towed to my local Chevrolet dealer, and they had notified me that the engine had failed and locked up. In the process it had also taken out the FPCM (fuel pump control module) aswell as the high pressure fuel pump located on top of the motor. Causing me to have a new motor from GM installed. I had no previous problems or lights before this had happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732903April 22, 2026
UNKNOWN OR OTHER
GM OWNERS MANUAL NEVER IN VEHICLE WHEN DELIVERED NEW SEPTEMBER 26,2025. DEALER SAID AVAILABLE ONLINE. GM IS RESPONSIBLE BY LAW TO PROVIDE A WRITTEN OWNERS MANUAL WITH ALL NEW CARS, SO BUYER CAN READILY ANSWER OPERATIONS AND SAFETY INFORMATION FOR THE NEW VEHICLE. PLEASE CONTACT GM TO PROVIDE MYSELF WITH A FREE, OWNERS MANUAL FOR MY NEW TRUCK. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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