Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11732526April 20, 2026
ELECTRICAL SYSTEM
Recall N192265660 repair failed. Dealer stated that GM refused to participate in the repair. Smoke and smell of burning electrical followed by the rear window exploding. Dealer quoted over $1900 to repair and suggested we go aftermarket and have the repair done elsewhere. Vehicle has approximately 62k miles since last attempt to repair the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732571April 20, 2026
ENGINE
-My 2020 Trail-boss 6.2 Engine broke and stopped producing power and shut off, it is available for inspection and has been inspected by my local Chevy Dealer Tom Gibbs Chevrolet. -My son was crossing a railroad track and it shut off as he topped the tracks it shutoff at the tracks and he was able to coast down out of the way. If it shut off a second earlier he would have been stuck on the tracks and there is a list of what if's. My grandson in the car seat, my son gets out breaks his ankle and can't get my grandson out there is so many things that could have happened. -The dealer stated the 6.2 engine is known to have mechanical failures -The local dealer stated valve cover was removed and no movement in valve train needs new engine at a cost of $21,343.24 They realized that the original $250 rubber serpentine belt outlasted the engine with 123K miles on it -No warning lights, no rough running, no sounds just shut off no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732173April 19, 2026
ELECTRICAL SYSTEM
Telematics module failure. Causing loss of Onstar, self driving feature, compass, navigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732034April 18, 2026
SERVICE BRAKES, WHEELS, SUSPENSION
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets of tires on the truck. Neither set fixed the shaking. Paul Masse, Inc., told me that this was how the truck operates and that there was nothing that they could do about it. I continued to contact the dealership for further examination of the vehicle for months with no response. I eventually sent a claim into the RI Dealer Commissioners' office. The commission acknowledged my claim and reached out to Paul Masse, Inc. Paul Masse, Inc., agreed to have their Executive VP, Bob Masse take the vehicle for a ride with me to see what was going on. After driving the truck with Bob Masse, he agreed to bring the truck in for further review. I dropped the truck off a day later, Bob Masse called me after his mechanics looked the vehicle over and told me that they would not be able to fix the truck, but they would offer a buyback if I agreed to take a new truck. I agreed to take the new truck. I had to finance a whole new truck, paying for more insurance, sales and registration taxes. The day I took delivery of the new truck it drove exactly as the old truck drove. In addition to the truck shaking like the old truck, the check engine light was on. I immediately called the Bob Masse, Bob told me to drop the truck off and they would have a look at it. After I dropped the truck off to the dealership, they had it for five days. Bob Masse had called me to say that the check engine light had been repaired, but they were waiting on new tires to come in, as they thought the shaking was once again from "Flat Spots" on the tires. Two days later I was notified from the service department that the truck was ready for pickup. There were no new tires on the truck. Bob Masse said no new tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732058April 18, 2026
ENGINE
Was driving the truck on the highway at 75mph when suddenly the motor revved up in rpm’s and vehicle lost all power. There was no warning lights or any limp mode or anything as such as far as warning. The truck lost all power and could hear metal to metal sounds and turned off the motor. I was able to coast the truck to an off ramp in 70mph traffic. The truck would not turn back on and vehicle was immobile, had to have the vehicle towed by a flatbed to a gm dealer near by. The dealer gave me a loaner pickup and hasn’t looked at my vehicle yet. I bought this pickup less then 3 weeks ago and the L87 recall and oil change had been done prior to me buying it. I was just happy that the truck didnt full shut down at that speed and cause a crash etc. Dealer said motor failure to me and couldn’t confirm a turn around time frame for my truck to get back to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732092April 18, 2026
POWER TRAIN
Transmission- lost reverse and some forward gears too. Without any warning signs and no check engine light until hours after. It is going into the dealership on Monday (4/20) and this all happened on (4/17/2024)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732117April 18, 2026
POWER TRAIN
I am filing this complaint to report a critical manufacturing safety defect regarding the rear differential in my 2019 Chevrolet Silverado 1500. During a recent dealership inspection at approximately 40,400 miles, an authorized GM service center (Jack Hanania Chevrolet) discovered that the vehicle's rear differential was completely "bone dry" of gear oil . Because there is no history of catastrophic fluid leaks, seal blowouts, or external damage, this strongly indicates that the rear differential was either never filled or improperly filled with lubricant at the factory during vehicle assembly. This issue originally presented as a persistent drivetrain vibration, shudder, and "skipping" sensation starting as early as 12,000 miles . I brought the vehicle to the dealership for this exact vibration at approximately 21,000 miles. The dealership misdiagnosed the issue as "low transmission fluid" (despite the transmission being a sealed system) and failed to inspect the rear differential . The symptoms persisted until the vehicle was immobilized in November 2025, which is when the bone-dry rear differential was finally discovered . A vehicle operating with an empty rear differential poses an extreme and immediate safety hazard. The lack of lubrication causes severe internal heat and friction, inevitably leading to a sudden, catastrophic mechanical seizure of the rear axle . If the rear wheels lock up while driving at highway speeds, it will cause an immediate loss of vehicle control, resulting in a high-speed collision. I urge NHTSA to investigate GM's factory fluid-fill procedures and quality control for 2019 Silverado differentials to prevent a fatal lock-up event for other drivers on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732133April 18, 2026
ENGINE
When taking off it will sometime have hard shifts, shuddering, and acceleration hesitation. While driving, it will do static jolts. Dealer couldn’t pin point problem and advised for a new transmission or we could drive it until it dies. Dealer didn’t recommend to change transmission oil in fear of creating more damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731810April 17, 2026
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several electrical failures, including the door locks erroneously unlocking and locking while driving, and occasionally, the ignition key could not immediately be removed from the ignition switch after turning off the vehicle, causing the battery to drain. Recently, the vehicle failed to immediately start after inserting and turning the key inside the ignition switch. The cause of the failures was not yet determined. The manufacturer was notified of the failures, but no assistance was offered. The local dealer was not contacted. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731854April 17, 2026
ELECTRICAL SYSTEM, ENGINE
On 04/16/2026, while driving, vehicle received and completed a software/firmware OTA update. A second update completion prompt was received while still in motion. Shortly after, while stopped at a traffic light, the auto-start/stop system re-engaged and the vehicle appeared to restart normally. Upon stopping to refuel, remote key fob auto-start failed to respond. Vehicle was started manually and driven to the next location. On arrival, remote key fob auto-start failed again. Used interior push-to-start — vehicle started but displayed an active Check Engine Light. Connected vehicle app diagnostic scan of the Engine and Transmission System returned two WARNING flags requiring service: - Transmission System — Schedule Service Now - Engine Electrical System including Charging and Starting System — Schedule Service Now All other scanned systems (Air Induction, Fuel Management, Engine Cooling, Throttle Control, Ignition, Variable Valve Timing, 4WD, Displacement on Demand) returned OK. Both faults appeared immediately following the OTA update. Remote start failure at two consecutive locations and the Check Engine Light activation are directly correlated in timing with the update applied on 04/16/2026. No fault codes have been pulled yet — dealership service appointment pending. This is not the first instance of an issue after updates are applied, between the infotainment system blacking out, rear camera or ADAS not functioning as well as sporadic crackling sound almost like electricity arcing in the engine compartment near the steering column
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731871April 17, 2026
STEERING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving 35 MPH, the message “Service Stabilizer” was displayed and the power steering warning light was illuminated. The vehicle lost its power steering function, and the vehicle was difficult to steer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 148,805.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731884April 17, 2026
ENGINE, SEATS
These are two separate incidents. The first one is the seat moves to the left or to the right given the direction of the vehicle. The other incident was when I was reversing into a parking spot. The gear shifted out of reverse and just was in a floating stage. I then had to put it back into reverse to continue it did it twice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731893April 17, 2026
ENGINE
Loud ticking sound from engine corresponding with engine speed (faster as the rpms increased). Took in to dealership out of concern and the rod bearings were spun necessitating a full engine replacement. This was only 4 months after it passed the inspection for Recall - L87 Engine Loss of Propulsion (Related field action: See Special Coverage N252494003).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731910April 17, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that additional engine oil was needed a month or two after an oil change. The contact stated that one quart of oil was added every 1,500 miles driven. The vehicle was taken to a local dealer, and it was informed that it was normal operation for vehicles with the 6.2L engine. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case for the contact and referred the contact to the NHTSA Hotline to report the failure. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731923April 17, 2026
ENGINE
I have put 2 cat converters in 2 yrs in this truck there was a recall for an engine control module that when it gets heated could start a fire but it gets too hot and the converter gets clogged and oil starts going through engine. The dealer us out of business and went to jail. I can't keep putting new converts in and can't get inspection sticker because it causes the check engine light yo come on. What do I do now?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731549April 16, 2026
ENGINE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The contact called an independent mechanic to inspect the vehicle. The independent mechanic discovered that the camshaft and lifters were inoperable. The mechanic stated that the issue would worsen if the vehicle were continually driven. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN. The vehicle was not repaired. The failure mileage was 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731579April 16, 2026
ENGINE
I am writing because I have a truck with the 6.2L L87 engine and it has been burning oil at every start up and acceleration from stop signs or stop lights, it blows out a blue cloud of smoke. I have asked Jeff Belzers in Lakeville , Mn to look and they did not as my vin did not show up in the recall. I took it to Maur Chevrolet in Inver grove heights, Mn and they told me that my miles were too high and they did not do an oil consumption test. I am burning 2 1/2-3 quarts of oil every 3,000 miles. I called the GM customer service line and they said there is nothing they can do except note it, so if I do get it repaired and pay for it, I could possibly get reimbursed in the future. If there is a known issue with this engine and there being 3 different engine builders, than why is it that my engine doesn't fall under that recall. It has all the symptoms of the engine failure that is specified in the recall? And it started about 6 months ago. Thank you Sincerely, [XXX] P.S. I have 136,000 miles and the special coverage warranty runs out at 10 years or 150,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731642April 16, 2026
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the vehicle required an oil change every 1,000 miles driven due to excessive oil consumption. Additionally, there was an abnormally loud sound coming from the lifters. The vehicle was taken to a dealer and was diagnosed with excessive oil consumption and failures with the lifters. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731680April 16, 2026
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that while the vehicle was parked and started, the message "Service Trailer Brake System" was displayed on the instrument panel. The vehicle was drivable even though the message was displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731334April 15, 2026
ELECTRICAL SYSTEM
Switch fails in shifter assembly that is supposed to sense the vehicle is in park. Does not allow the key to be removed. Dealership explained that complete failure may cause the vehicle to actually get stuck in drive. Very common problem that typically occurs just outside of bumper to bumper warranty. Related to a cheap microswitch but requires $1000 full replacement of the shifter assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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