Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11432734September 13, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
The infotainment system on the 2019 Chevy Silverado fails when a passenger is using Carplay. While using Carplay for hands-free operation of a cellular device and or navigation the system will reboot continuously. Just prior to the system failures to begin the turn signals will begin to operate sporadically. They will either stay on solid, off, or blink at an uneven interval. These system reboots create a safety issue as this forces the driver to take their eyes off of the road and physically disconnect and reconnect the cellular device. By having to take my eyes off of the road to deal with the system rebooting this takes attention away and creates a safety issue for myself and all others on the road. One incident I had to slam on the brakes after looking back up and seeing that traffic had come to a sudden stop. The unit has been replaced by the dealership one time thus far and the BCM computer has been replaced once as well. This has not resolved the issues. This is also not limited to my specific vehicle. There are hundreds of other owners reporting the same issues. The problem was reproduced by one technician at the dealership but has not been reproduced by them since. (They all have Android devices minus the one tech. This is a Carplay issue.) This has occurred more than 100 separate times on this vehicle beginning in November of 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432742September 13, 2021
SERVICE BRAKES
I had driven to work. While backing into a parking space at idle speed the brake pedal would not depress. It was hard as a rock. I nearly hit the building but was slowly backing up slightly up hill so my truck stopped on its own. I never had an issue with the brakes before this. later in the same morning I drove my truck to the local dealership a few miles up the road and had no braking issues while driving there. Rather terrifying suddenly having no brakes!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432745September 13, 2021
AIR BAGS
The contact's father owns a 2015 Chevrolet Silverado 2500. The contact's father received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to the recall repair was unavailable. The contact stated on September 13, 2021, while his father was driving 5 mph over a pothole, the driver’s and passenger’s side front roof rail air bags deployed inadvertently. The contact stated that the air bag warning light was illuminated after the failure. The contact stated no one was injured or needed medical attention. No police report was filed. The driver was able to drive the vehicle to a repair shop. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 146,000. VIN tool confirms part not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432781September 13, 2021
STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering. How was your safety or the safety of others put at risk? I was unable to steer the vehicle properly, this poses obvious risk while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? It has happened to me several times. It has not been reproduced by a third party. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings. No known issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432788September 13, 2021
STRUCTURE:BODY
The contact owns a 2000 Chevrolet Silverado 1500. The contact stated while driving with cargo, the cables fractured, and the items in the bed of the truck shifted to the tailgate and cause the tailgate to become inoperable. The contact received notification of NHTSA campaign number: 04V129000 (Structure) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who declined to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 174,000 Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432641September 12, 2021
ELECTRICAL SYSTEM
- My back up camera developed a fish eye distortion. - It makes it hard to see how close something is behind you, making it dangerous backing up with children in the area. - Yes, although the dealer is trying to claim it is ''normal'', even though it was not that way when I bought the truck, or I would not have purchased it. - There were no warning lamps or other symptoms prior to the problem. It appeared before 2,500 miles were on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432689September 12, 2021
POWER TRAIN, SUSPENSION, ENGINE
My truck has a vibration when going down the highway at speeds of 70 mph. The dealer has done a transmission flush but still have the same issue. I am afraid that the driveshaft or the transmission may lock up while we are on the highway with the family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432690September 12, 2021
ELECTRICAL SYSTEM, STEERING
I was driving and my truck just lost all power and my steering wheel locked up as I was turning. Lights turned off. This lasted for about 3 to 5 seconds. Then it turned back on. Then later in the day it happened in a drive through as I was leaving except it would not start back up. This should not be happening especially for a truck with only 53000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432409September 10, 2021
POWER TRAIN
In the last few weeks there have been five instances of the vehicle downshifting multiple gears at approximately 60 MPH with a hard shift. The vehicle was in 2wd mode during all events. This occurred twice on wet roads and resulted in a momentary loss of control which I was able to recover when the rear wheels suddenly slowed and skidded. The vehicle was taken to Brenegen Chevrolet in Onalaska, WI today. The dealer was unable to replicate the issue and charged me for diagnostic time. Vehicle mileage is 53k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432428September 10, 2021
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 55 MPH and towing a trailer, the stabilitrak warning light illuminated on the instrument panel. The ABS and traction control warning lights were intermittently flashing. Soon after the warning lights appeared, the brakes started to lock up and the contact lost control of the vehicle and veered off to the right side of the roadway. The brake pedal released soon after the failure and the warning lights disappeared. The contact was able to resume normal driving at a low rate of speed with the hazard lights activated. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 12,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432515September 10, 2021
SERVICE BRAKES
the trailer brake serve light is on amd the parking brake will not come off, the truck is undrivable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432539September 10, 2021
AIR BAGS
got into an accident and the airbags did not deploy at all.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11432259September 9, 2021
TIRES:BEAD, TIRES:SIDEWALL, TIRES
3 of the 4 tires on this particular vehicle (ALL 3 HAD SAME DOT#) had APEX SEPARATION @ the bead. 4th tire was removed for having the same DOT as the 3 failing tires. The tire size is LT265/60R20 FALKEN WILDPEAK H/T02 HD. Tires were installed on 12/17/2020 and the incident occured in June 2021 @ 11,500 tire miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432260September 9, 2021
UNKNOWN OR OTHER
2018 CHEVROLET SILVERADO 1500. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-496. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A RESONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432098September 8, 2021
AIR BAGS
Takata recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432137September 8, 2021
AIR BAGS
The contact owns a 2016 Chevrolet Silverado HD Crew. The contact stated while driving approximately at 55 mph when the vehicles in front of the contact began to stop abruptly which resulted in the contact crashing the vehicle into another vehicle. The air bags did not deploy. A police report was taken and 2 persons in the contact's vehicle sustained injuries; i.e contact's wife who was a passenger sustained a sprain on the right wrist and right ankle, and whiplash, pain in the right shoulder and neck. The contact sustained pain in the right shoulder and neck. They did not seek medical treatment until a couple of days post-accident. The vehicle was towed to an insurance lot and was awaiting diagnosis. The manufacturer was not informed of the failure. The failure mileage was approximately 34,545.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11432140September 8, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
On July 27, I encountered a failure of the rear vision display system on a 2021 Chevrolet Silverado. In short, the system used to display the rearview image went blank, and remained blank, the moment I first shifted the vehicle into reverse. Hence, no rearview image was visible while I was in the process of backing up the vehicle. I believe this may be a noncompliance with FMVSS 111 or a closely related safety defect (I worked in Safety Engineering at General Motors and Ford for a combined total of more than 30 years). I made a video to document this failure, and I uploaded it to YouTube. It is available at the following URL: https://youtu.be/zhBZwteAcBg This vehicle was provided to me as a loaner vehicle while my personal vehicle was being repaired by Quality Chevrolet in Escondido, California. Shortly after leaving the dealership, I pulled over to the side of the road and paired my cell phone with the vehicle. It took several attempts to successfully accomplish this. I then made a hands-free call and then proceeded to drive home. Within a couple miles, I decided to make a U-turn. Given the size of this vehicle, completing this U-turn required backing up. The moment I placed the transmission in reverse, the center display went blank and consequently no rearview image was displayed. Even after I shifted the transmission back to Drive, the center screen (which is also used to display other things like the radio station, time, temperature, etc.) continued to remain blank. However, the audio continued to function (noted at 1 minute and 15 seconds into the video). I decided to make a video to document the condition prior to turning off the ignition as my experience has been that such malfunctions are likely associated with software errors that can be difficult to track down and replicate. I drove this loaner vehicle several other times before returning it to the dealer. On each occasion, the rearview image displayed when the vehicle was put in Reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432202September 8, 2021
FUEL/PROPULSION SYSTEM
Drive complains of fuel smell. Upon inspection found fuel pump outlet port cracked. Replaced fuel pump to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432210September 8, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
Truck has 98,500 miles on it. Radiator is cracked and leaking, roof leaks when raining, electric power steering randomly jerks the wheel out of your hand and almost causes you to crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432042September 7, 2021
AIR BAGS
I received a letter in March 2021 stating my 2011 Chevy Silverado 1500 informing me of a safety recall for the passenger airbags. I called when receiving the letter and was told I was put on a waiting list. It’s been 6 months now and I haven’t heard anything. I also have a check engine light on constantly with no codes coming back after being connected to a code reader.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado