Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11430606August 26, 2021
STEERING:STEERING CONTROL MODULE, ENGINE
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while coming to a stop and depressing the brake pedal, the vehicle started to lose motive power. The vehicle lost motive power and the steering wheel seized. The contact stated that after several seconds the vehicle regained motive power. The failure recurred approximately 5-6 times. The contact took the vehicle to the dealer who was unable to identify the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430453August 25, 2021
UNKNOWN OR OTHER
Clarity of the back up camera is very cloudy or not clear at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430504August 25, 2021
ENGINE, POWER TRAIN:MANUAL TRANSMISSION:SEALS/GASKETS
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the vehicle inadvertently stalled. Several unknown warning lights including the check engine warning light and the transmission warning light were illuminated. The contact stated that he was able to veer to the side of the road and turn off the vehicle. The contact stated that he restarted the vehicle, but the vehicle was shuddering and making abnormal sounds while driving. The vehicle was taken to the nearby dealer who diagnosed that it was a manufacturer’s error and that the engine and the gasket needed to be rebuilt. The manufacturer was notified of the failure and advised the contact that they would replace the engine instead of buying back the vehicle. A case was opened. The vehicle was not repaired. The approximate failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430557August 25, 2021
AIR BAGS
I brought my truck into a certified Chevrolet repair facility for routine maintenence and to have a repair done on my gas tank. Upon pickup of my vehicle, I noticed that my airbag alert light/ indicator was illuminated on my dashboard. I quickly re-entered the repair facility, and asked them why is my airbag light now illuminated, as it was NOT illuminated prior to this visit. The service manager told me there was a recall on my passenger airbag, so they took it upon themselves to install a new one, causing me to now have a "Service Airbag System"message on my dashboard, along with the illuminated Airbag indicator. My vehicle is equipped with "Onstar", which is a very useful tool that gives me real time diagnostics on my vehicle. Through documentation, I can prove the airbag system did NOT have any issues prior to them installing the new one. They did not notify me that they were going to do this recalled airbag. They are refusing to take accountability and liability for what happened to my vehicle. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430289August 24, 2021
POWER TRAIN
At 81,000 miles truck started having a transmission shutter at 25 MPH and 45-65 MPH when transmission is at normal temp. Took truck to the dealership and being told I need a new transmission for $5,000.00. There are many documented transmission issues with Chevrolets. Why is nothing being done to help the customers???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430063August 23, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
The vehicle has experienced dash and screen flickering while driving. When stopped and making turns the engine shuts off and the steering is locked. The whole dash goes blank. The engine is not able to restart or click. Anit-theft warning comes on for no reason. I feel there is a safety issue when driving this vehicle but no recalls have been placed. I don't feel safe driving my babies in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430093August 23, 2021
SERVICE BRAKES
While driving home in my neighbor I was approaching vehicle ahead of me which was stopped. I applied the break pedal which went loosely all the way to ground and unresponsive. Due to my inability to stop on time I rear ended the vehicle. No warning that there was an issue with my breaks what so ever. The only thing that I did have going on was my trucks front panel (gauges & stereo screen) weren't functioning. I went to turn on my pick up and it behaved as if battery was dead. I let it sit for a few minutes and attempted to start it once again and it started right up. The issue was the stereo screen stayed black and only the fuel gauge and speedometer were functioning. In the end I ended up being at fault in the accident and reported it to my insurance.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11430049August 22, 2021
POWER TRAIN
My 2015 Silverado High Country shakes at highway speeds. The dealer ship where I bought the truck keep telling me there is nothing wrong with the truck despite MULTIPLE road force balancing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430056August 22, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES
Truck loses power driving down the road. The service trailer brake system warning comes on the dash. The battery dies because of this also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429999August 21, 2021
ELECTRICAL SYSTEM, ENGINE
Make a left turn and lose all power the truck just dies in may or may not start right back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429746August 19, 2021
AIR BAGS, SERVICE BRAKES
I am writing in concern to a brake pump malfunction and air bag sensor failure. The vehicle is available for inspection and has been inspected/confirmed by dealerships. The brake pump is bad and falls under the recall by GM but because it was over the mileage threshold, it didn’t qualify. The brakes don’t work well at all. The air bag sensor in the passenger seat went bad and now shut off all my airbags and GM won’t add my vehicle to the recalls they have already issued on other vehicles for the same issues. My safety is at risk with my lack of air bags for us. Others’ safety is risk due to the bad brake pump that I cannot guarantee will continue working, especially upon an immediate need to brake in any emergency situation. I have contact the manufacturer 2 separate times and they refuse to include my vehicle in their safety recalls. This is a serious matter. Someone could get hurt or worse. I had no warnings or indications that these were issues until they became one. I had to get quotes of $1200 to get these two issues resolved and don’t understand how this is a known problem but they refuse to help me in any way. I’m not asking for a replacement truck or engine. Just functioning safety features!!! The truck is only 5 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429545August 18, 2021
TIRES:SIDEWALL
275/60r20 Rear Passenger side exploded, damaging my rim. Less than 20k miles on truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429585August 18, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle was parked and failed to start. The vehicle was towed to the residence. The contact stated he replaced the battery and was able to start the vehicle. The contact stated that the failure reoccurred while the vehicle was parked. The contact stated he was able to jumpstart and restart the vehicle however, as he was exiting the parking lot and making a right turn, the vehicle inadvertently stalled almost causing him to crash into a wall. Several unknown warning lights illuminated. The contact jumpstarted the vehicle however, the failure reoccurred while driving and he veered to the side of the road. Several unknown warning lights were illuminated. The radio, the headlights were engaging and disengaging independently. The vehicle was towed to a tow yard. The dealer was made aware of the failure and informed the contact that he would be responsible for the cost of repair as the vehicle was out of warranty. The manufacturer was made aware of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The vehicle was not repaired. The approximate failure mileage was 56,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429678August 18, 2021
ELECTRICAL SYSTEM
wiring harness for vehicle is poorly design and is sitting next to hot engine block where the wires are melted and caused a short in the whole entire vehicle, all system is shut down when overheated, this means while traveling at any speed everything goes dead which is considered a highly unsafe situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429378August 17, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
Vehicle losses electric power steering specially at low speeds tends to jump to the right side or locks the steering wheel possibly accident if it continues. There are recalls on most trucks like mine but it seems that my truck is not in the list and it should be this is a real safety issue I believe that I report it to you before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429425August 17, 2021
AIR BAGS
The contact owns a 2007 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the air bag warning light illuminated. The independent mechanic was made aware of the failure and informed the contact that it was not a safety issue. The contact stated that while driving the next day, the air bag inadvertently exploded and projected burning particles on his face and chest. The contact stated the air bag was filled with smoke. The contact stated he was able to drive the vehicle to his residence. The contact sustained injuries on his chest and on his face and sought medical attention. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not made aware of the failure. The approximate failure mileage was 300,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11429229August 16, 2021
SEATS
Have been experiencing a disconcerting side to side driver seat movement when navigating corners. Had truck looked at as there have been numerous online posted issues with this issue. Upon inspection, was told the seat frame was broken at a weld point and seat would need to be replaced. Also told they have replaced "Many" broken seat frames for the year and model of my Silverado. Note, this truck has only 16,000 miles on it and is maintained like new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429261August 16, 2021
ELECTRICAL SYSTEM
2016 Chevrolet Silverado LT Crew Cab Standard Box A/C Condenser (GM Part Number 84802253) cracked at weld and failed at approximately 63,000 miles, resulting in refrigerant leaking to atmosphere and loss of cooling. The affected component is very similar to the TSB 17336 from GM on like vehicles. There were no warnings or indicators that signaled that this component had failed. Owner located weld failure independently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429297August 16, 2021
FUEL/PROPULSION SYSTEM
Driver complained of fuel smell behind cab. Fuel leak on top of tank. Inspected and found fuel pump outlet port cracked and leaking. Replaced fuel pump to correct leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429345August 16, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the service brake assist message was displayed, and the brakes were slow to engage. The vehicle was taken to the dealer and diagnosed that the brake booster pump had failed and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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