Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11434022September 23, 2021
STEERING
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11434090September 23, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while the vehicle was in for routine service, it was discovered that anti-freeze had leaked from the radiator. The radiator and thermostat were replaced, and the failure was remedied. The contact indicated that prior to the repair the thermostat would occasionally over cycle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 84,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433954September 22, 2021
SERVICE BRAKES
When driving the brake pedal goes soft. In parking lots, areas of low speeds, making u-turns the brake pedal goes all the way to the floor and doesn’t stop. The brakes completely stop working until you release and pump the brakes again quickly before hitting something or someone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433955September 22, 2021
SERVICE BRAKES
Brakes aren’t properly working at low speeds like stop and go traffic or waiting in line at a gate. They vibrate like the pump is bad or something but brakes work fine when driving at normal speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433572September 20, 2021
AIR BAGS
Takata recall. The contact owns a 2012 Chevrolet Silverado 3500. The contact received a recall notice for NHTSA Campaign Number 21V051000 (Air Bags) however, upon contacting the dealer, he was informed that the repair might cause the dashboard to crack. The contact was then informed that he needed to sign a waiver to ensure that the dealer would not be held responsible for any damages to vehicle. The contact declined to sign the waiver and the vehicle was not repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433593September 20, 2021
SERVICE BRAKES
While driving on US60 East of Lexington Kentucky I was preparing to turn left using the left turn lane. There was another car in front of mine and as I approached it I began to lightly apply the brakes. The brake pedal went all the way to the floor with no decrease in speed. Fortunately I was able to switch back to the through lane and avoid an accident. While I was able to avoid an accident there was definitely a risk of injury to myself and the occupants of the other vehicle. When I was able to inspect the vehicle I found that the brakeline adjacent to the fuel tank was rusted through which caused a complete brake failure. I do the vehicle maintenance personally and have since made necessary repairs to the brake system. I was aware of problems with the brakelines on this vintage truck being prone to failure due to rusting. As I was making repairs it was obvious the routing of the brakelines was such as to making the rusting more likely to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433605September 20, 2021
AIR BAGS
Takata Recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received a recall notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not notified of the issue. The manufacturer was notified of the issue and informed the contact that the part was not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433609September 20, 2021
STRUCTURE:BODY
The contact owns a 2011 Chevrolet Silverado 1500. The contact noticed that the front and rear driver’s side floor mat was wet. In addition, the entire rear seats were also wet. The contact stated that water was entering the vehicle. The contact contacted the dealer and was informed to take the vehicle in to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 135,000. The VIN was not provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433632September 20, 2021
AIR BAGS
2015 Chevrolet Silverado. Consumer writes in regards to roof rail airbag inflators safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433662September 20, 2021
ELECTRICAL SYSTEM
Atmospheric temperature, 33 degrees F. Windows slightly frosted. Remote started vehicle and cleared side and front windshield of frost. Entered vehicle, inserted keys and drove approximately 300 ft to drop off mail. While sitting in the vehicle and the vehicle was in park, and running. I heard a very load pop and and observed left side window had shattered. This is the driver side rear window, left side looking from rear of vehicle. The window was bowed out slightly and some loose pieces of glass were observed. This occurred approximately 3 minutes after the initial start of the vehicle. No other damage observed. This vehicle had been previously subject to a recall regarding the powered rear window defroster circuit. The dealer corrected this recall on February 7, 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433325September 17, 2021
SUSPENSION
At 11,000 miles my car began to wobble dangerously. I took it to the dealership and they informed me that two Pins were missing from the alignment cams. They blamed Goodyear for not doing a good alignment at 3,000 miles. Goodyear says they see a lot of these issues in their shop and believes GM needs to recall and fix this issue on all of its models. The repair cost me $459.69. GM said this was not covered under warranty, since someone else did the alignment. This doesn't see fair and I think the government needs to look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433259September 16, 2021
AIR BAGS
AIRBAGS ARE UNDER RECALL AND GM HAS YET TO REPLACE FAULTY AIRBAGS. RECALL ISSUED 2/5/2021 AND AS OF 9/16/2021 GENERAL MOTORS HAS NOT CORRECTED THE PROBLEM. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433075September 15, 2021
EQUIPMENT:EMERGENCY:FIRE SUPRESSION:SMOKE/CO WARNING/ALARM
The contact owns a 1998 Chevrolet Silverado 2500. The contact stated the vehicle would fail to restart after being parked. The security warning light illuminated. The contact was able to restart the vehicle after several attempts. The contact stated that the vehicle was taken to an independent alarm system specialist who diagnosed that the pass lock system of the vehicle had failed, causing the vehicle to lock for about 10 to 20 minutes. The dealer was notified of the failure and referred the contact to NHTSA. The contact stated that the failure had been reoccurring. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433092September 15, 2021
POWER TRAIN
Truck lunges forward sometimes. It will work properly most of the time and then after stoping , when you tramp on the gas it will hesitate then lunge forward. As I said most of the time it works properly. I consider this a very real hazzard, has been doing this for months. One day at my golf club while pulling into my parking spot,a tight fit, I had to back up to get into my spot. When I tried to go forward it had about a two second hesitation then squealed the tires. I have witnesses. My dealer says everything with the truck is normal after they inspected it . The internet is full of the same thing from other owners of the same truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433034September 15, 2021
TIRES:TREAD/BELT
My tires have very little wear because I drive far less now. On I-75 in FL recently, while coming off the ramp and increasing speed, the steering wheel began to wobble back and forth violently. As the road surface was wet, I lost control briefly. Once home, I began investigating the problem. I went back to Pep Boys and they inspected and said the tire was separated and they would give me a credit, but they've discontinued that model tire and I'd have to buy 2 new tires. I could not afford that. So they placed it on the rear and I left mad. A month later the steering wobble returned. I then went elsewhere to have it investigated and they said two more were separated. It turns out 3 of the 4 tires I bought are separated so much they are unsuitable for use on the front and make noticeable vibration in the rear when placed there. Date codes on all of my tires are within two sets of weeks of each other, 1717 and 2717 and all are from the same factory. I placed the best two of the 4 on the back and have to replace them all now as there's no way to use any on the front as it's dangerous. They've discontinued this line, but it needs a recall. Pep Boys is coping out of their responsibility. It is Pep Boys Futura Scrambler A/P, 265/75R16. The DOT code is U973PAM1717 and 2717.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432859September 14, 2021
STEERING
Vehicle has 30,000 miles. Started the Vehicle in the morning and for no apparent reason the power steering was out. Error messages on the Dash were Service Power Steering and Service ESC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432880September 14, 2021
ENGINE
The contact owns a 2011 Chevrolet Silverado 2500. The contact stated while driving 45 MPH, the vehicle shut-off with the check engine warning light illuminated. The contact was able to pull over and restart the vehicle; however, the failure persisted. The dealer was notified of the failure and the contact was able to drive the vehicle to the dealer; however, the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 203,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432925September 14, 2021
SEAT BELTS
I was driving my 2009 Chevy Silverado from my Driveway onto our small main street. I was in the truck for less then 2 minutes when i heard a loud explosion and a jolt , as if i had been crashed into. My seat belt retracted pressing against my chest. i got out but there were no cars in sight. I walked around the truck to look for damage or if something like rear end locked or dropped. To my Surprise Everything looked fine. I was really shook up and Shaking. It was loud and really forced seat belt tight against me. I slowly started to drive off but my seat belt was stuck in the retracted position. I kept trying to free it up, but it was jammed. I did do a Internet search and found similar occurrences of seat belt malfunction. So to my best guess, the seat belt fired off and prematurely locked in tight position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432960September 14, 2021
AIR BAGS
Collided with a bear at 55mph with significant front end damage. Air bags were commanded to deploy and never did. I have contacted GM about the problem and have been told to wait for a claim advisor as no recalls are active on my vehicle.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11432728September 13, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
On September 11 at approx. 1630 hrs. my wife and I were going out for dinner. I stopped at a stop light on a hill. Transmission in Drive, foot on the brake. Our truck suddenly started rolling backward. I looked at the dash, no warning lights, gauges still working, transmission in drive, I stood on the brake pedal, no effect, I put the transmission in park, no effect, I engaged the parking brake, no effect other than the parking brake warning light came on. We had rolled back approximately 50 feet. I looked in my rearview mirror and observed a car approaching. Luckily he/she saw my problem and stopped. Things suddenly started coming back to life and came to a gentle stop. When I looked in my mirror I was so close to the car behind me all I could see was his windshield, no hood. I moved the transmission from park to drive and we continued on. I have contacted the dealer and they are attempting to determine what happened. However, I am afraid this will happen to someone else who may not be as lucky as I was or that it may happen to me again. I pull a 5th wheel trailer with this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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