Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11441230November 21, 2021
SEATS
My driver’s seat started moving slightly then by the end of the day it was rocking back and forth at least 2 inches. The dealer said it’s not under warranty and it would be $1,200 to repair it. I had it welded but the weld didn’t hold. I am afraid this is a big safety hazard and should be covered especially since the truck is only 5 years old. I only weigh 200 lbs and I am the only one who’s ever driven the truck. There is no reason the seat should be broken. Consumer stated vehicle not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441163November 20, 2021
SERVICE BRAKES
Non stopbbreak noise. No matter what you do, what is or isn't added, how clean they are, they constantly squeak and loud! Dealers won't help. Tell you to get on the brakes hard. That helps for a few minutes! Over 50k fix the brakes!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441165November 20, 2021
VISIBILITY/WIPER
Remoted started truck to defrost windows, driver side backglass made a loud bang sound and shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440984November 19, 2021
STEERING
In the last few weeks I have been losing power steering and yesterday when I was on the road from school with my children I completely lost control of the steering wheel that did not let me turn
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441087November 19, 2021
AIR BAGS
Takata Recall. The contact owns a 2011 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 50 - 60 MPH, the air bag warning light illuminated. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441109November 19, 2021
AIR BAGS
Safety restraint t system failure - airbag lights on and airbags advised will not deploy if in accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441112November 19, 2021
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
For the last few months, my Silverado 1500 Hybrid has been experiencing "bump jerk" phenomenon related to the Hybrid mode auto stop mode and the auxiliary transmission pump intermittently not operating correctly. This issue is intermittent. Sometimes in autostop, the truck behaves normally in Hybrid mode. However, when the auxiliary transmission pump is not operating correctly in auto stop mode and below 25 mph, the truck is at risk of not moving forward in proportion to throttle response as well as rolling backward if my foot is let off the brake while in traffic. After some research, this issue is described in PIP4751G.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440867November 18, 2021
SEAT BELTS
What component or system failed or malfunctioned, and is it available for inspection upon request? Driver side seat belt tongue an buckle. How was your safety or the safety of others put at risk? Many drivers will continue long travels home or to a dealer rather than contact a tow truck. A decision that can risk their lives. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No I meet with solid mechanical resistance when I attempt to insert my driver side seat belt tongue into it's buckle. I can not detect any foreign object that would prevent the seat belt from latching. Now I cannot legally drive my vehicle in the state of Illinois without a secure seat belt. I plan to call my local dealer in the morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440868November 18, 2021
ENGINE
The crank shaft broke at 130k miles and this becoming common to this year and model. The mechanic who has the same truck could not fathom this catastrophic failure at such a early life in this truck. This repair is estimated at 5,000.00-10,000.00 and if this does not work the durmax diesel motor will have to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440880November 18, 2021
POWER TRAIN
The transfer case wore a pine hole in the case from the oil pump spring lock not securing movement causing me to loose all oil from transfer case. This left me stranded when I could not shift into 4 wheel drive the could not get it to re- engage 2wheel drive. This could have possibly caused catastrophic loss of control had the transfer case locked up while driving at high speed on slick roads or if someone ran into me from sudden lock up of the drive train.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440890November 18, 2021
SUSPENSION, STEERING, POWER TRAIN
For no reason at approximately 57,000 miles vehicle developed a strong intermittent shudder at at low RPMs on highway alignment seems has not corrected issue and vehicle has always had a concerning vibration I have been told is "normal" vehicle is on its second transmission and torque converter and the warranty just ran out and it seems like it wants to fall apart these issues have been ongoing and don't seem to be resolved by dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440927November 18, 2021
EQUIPMENT
The contact owns a 2017 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440973November 18, 2021
STRUCTURE:BODY
On 09/30/2020, I purchase a used 2017 Chevrolet 2500HD work truck. Since the day I started driving, I been replacing tires every 2-3 months. I was told by different people, it’s normal because of weight. I took the truck to, suspension specialist, he said it was axle and wanted to charge 4000, didn’t have that money and decided to change tires, instead. I called dealer and explain, he said that maybe I cause it. This people are no help. Today, 11/18/2021- 5:18 pm, the center of the truck, between cab and rear bed, is sunken, it looks like the body frame got bent. It’s bad. I call dealer and spoke to Mr. Arbi, he said there’s nothing he can do and it’s my problem. I’m not going to start arguing and just told him thank you and decide to report him. When I bought it, I was told it was on a minor accident, nothing major. I don’t think so. I’m no expert, and I can see the body frame, bent. This dealer got me upset, just thinking that I’m stuck with this problem, and now I need to figure out how to fix, is the body frame. Please, help me, advise, what can I do, since I finance this truck. I, can’t drive it, I need to tow. I wish I can send picture. Thank you, any information will be appreciated. Miles when I bought, approx. 75000+. Miles today 11/18/2021. 143764
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440737November 17, 2021
SUSPENSION, UNKNOWN OR OTHER
Well, I contacted GM years ago asking why the frames on these vehicles rot out so fast. They told me to send pics. and that’s all that came from that. So, years ago, I heard a banging noise in the right rear side of my truck. My rear shock mount rotted out and driving home later there was even more noise. The left rear shock mount rotted out also. I removed the bed to assess damage, and I couldn’t believe the amount of rust I was looking at. I bought an aftermarket kit and had the shock mounts welded back on. The company selling the kit said that they sell tons of those kits. I would say that’s a safety issue. Especially when the whole from appears to be rotting away. That seems like a mayor issue to me. I probably won’t be buying another Chevy truck seeing how my wife’s Honda is as old as my truck and has no rust under it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440780November 17, 2021
SEAT BELTS
I was buckling my seatbelt and the cable connecting the lap belt end to the seat base broke. The failure was at the top end of the cable where the cable is swedged into a bracket. From my inspection of the cable, it looked like a fatigue type failure of the cable at the point the flexure was stopped by the end connection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440654November 16, 2021
ELECTRICAL SYSTEM
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 50-65 MPH, the turn signal switch was engaged, and all the dashboard lights turned off temporarily. The contact was able to drive the vehicle. The contact stated while pulling into a parking space, the vehicle inadvertently lost power steering and electrical power. The warning message "Stability Control Activated" was displayed. The vehicle was taken to the independent mechanic. The failure reoccurred while the independent mechanic test drove the vehicle however, the independent mechanic could not duplicate the failure since the OBD reader was not reading any codes. The contact stated that the failure had been reoccurring while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 88,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440724November 16, 2021
STEERING, ENGINE
Electric steering control and driver assist malfunctioning along with engine misfire Been to the dealership 3x they have reproduced the issue unable to repair Chevy also notified apparently many other vehicle of my same type have this issue Happens daily till vehicle has run for a bit Unsafe till then Started at about 13 k miles still ongoing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440543November 15, 2021
UNKNOWN OR OTHER
Dash in my truck has experienced substantial cracking. I understand that lawsuit filed by owners for factory / dealer replacement was dismissed, I believe the materials used in manufacture of this item is substandard and should be replaced at no cost the owners of these vehicles. I have also been informed that replacement parts purchased at Chevrolet have also failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440559November 15, 2021
ELECTRICAL SYSTEM
I recently began getting “service trailer brakes” on my screen. This only occurs when towing trailers and not a single trailer. These trailer do not cause the alarm on similar vehicles either. I took it to the shop who didn’t look at my vehicle for a week. During this time my cell booster was plugged in the whole time, which drained the battery. The tech called and said it was a low voltage issue. I told him to disconnect the cell booster and charge the battery. He did and no more low voltage. Then he stated that there was no problem with the trailer brakes. I asked how that system was tested and he said they didn’t ave a way to test it. Hmmm. There are number of these complaints all over the internet with the same “code” and GM is not able to, and unwilling to diagnose it and correct it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440565November 15, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
All my cameras go off and a blue screen comes up weather I’m parking or when I’m near another car. I can’t tell when Of there’s anything in front or behind me certain times and the parking alert comes up but cameras stay off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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