Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11442206December 1, 2021
SERVICE BRAKES
The brake pads which were installed from the factory are known by GM as being defective. This was acknowledged when technical bulletin 20-NA-020 was released. The brake pads were know to contain low scorch friction material which can lead to premature wear. When this was discovered, GM began installing new pads which have a high scorch friction material and feature a new lining shim on the backing plate. GM failed to notify their customers of this problem. GM has done this deliberately since once the vehicle reaches over 7,500 miles, the pads are no longer under warranty. I discovered my vehicle was effected from this due to increasingly hearing a high pitch screeching sound coming from the vehicle. After immediately noticing the issue, I scheduled a service appointment and conducted my own research of this issue. This is when I discovered the technical bulletin. Due to my vehicle having over 7,500 miles, I was advised the cost for replacement is my responsibility. The cost for replacement including parts and labor from Chevrolet is approximately $750-$800. This issue is a direct safety concern and a known problem which GM failed to notify their customers of. GM deliberately withheld this information to shift the cost burden of replacement to customers beyond the 7,500 mile warranty period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442209December 1, 2021
ENGINE
Lifters in the engine failed causing the truck to sputter and shake going down the highway. Barely could hold it in the road. Truck wanted to stall out while driving. Truck was fixed and made it 30 miles before the same thing happened again. Chevrolet has dropped the ball and needs to be held accountable for this problem before someone gets hurt or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442266December 1, 2021
ELECTRICAL SYSTEM
started it this morning with remote start (not after market) to warm it up and when i went out there the cab was full of smoke and the back window was glowing red with flames emerging. I extinguished fire and turned it off and the back window shattered.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11442272December 1, 2021
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and WINEGARDNER GMC Buick of Prince Frederick (935 Solomon's Island Rd N, Prince Frederick, MD 20678) were made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442347December 1, 2021
SERVICE BRAKES
I believe my 2014 silverado has a recall for the vacuum brake pump. I just purchased the truck a month ago And I noticed when I take off in drive or reverse and hit the brake pedal it doesn’t want to move and becomes stiff. It has almost caused me to have 2 accidents now. After doing research and looking things up I have come to know there as a recall on these trucks for the vacuum brake pump and I don’t think this truck has ever been fixed for it. I would like to get this fixed before it causes an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442351December 1, 2021
STRUCTURE:BODY
The wax coating on the frame is falling off and the frame has rust all over. This is a manufacturing defect that Chevrolet refuses to repair under warranty. This is a known problem throughout the Silverado owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442061November 30, 2021
SERVICE BRAKES
My 2018 chevy silverado started making weird squeaky/popping sounds it almost sounds like something is rubbing against something else when stepping on the break pedal. When driving at any rate of speed the pedal seems to not make the squeaking noise but when I make a complete stop for example at a traffic light and let go of the break pedal and press again I can hear that noise loud and clear even passengers can hear it, Another example would be going in a drive thru of a restaurant that pretty much break pedal is used every 3 seconds as you pulling forward there the noise becomes constant every time stepping and letting go of the break pedal. My silverado has about 80,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442126November 30, 2021
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received a recall notification for NHTSA Campaign Number: 21V504000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442141November 30, 2021
ELECTRICAL SYSTEM
VEHICLES REAR WHEELS LOCK UP AT 7 MPH. CONTINUALLY. HAD TO TOW TO DEALERSHIP. THEY REPLACED THE TCM AND THE TCCM. KNEW ONLY BECAUSE OTHER PEOPLE TOLD ME THIS IS A BIG PROBLEM WITH CHEVY'S. HAPPENED AT 36,090 MILES. WOULDN'T YOU KNOW. NOT COVERED UNDER ANY WARRANTIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442186November 30, 2021
ENGINE
radiator crack. and also looks like previous years have the exact problem and have a special coverage done on them, Special Coverage Adjustment 15829 Radiator Leak #PI1513A Bulletin No.: PI1513F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441900November 29, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
I started my truck up and the dashboard warned me with service ESC and also Service Power Steering drive with care. Steering wheel was very hard to turn obviously no matter what way. I only got like 14,169 miles on the truck. I left it sitting for about 2 hrs. And it's supposedly back to normal. No lights some how.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441938November 29, 2021
EQUIPMENT
The contact owns a 2017 Chevrolet Silverado 3500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and another dealer, McCarthy Chevrolet (675 N Rawhide, Olathe, KS 66061) were made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441991November 29, 2021
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving approximately 5 MPH, he experienced an intermittent power steering failure. The contact stated he was driving and suddenly lost the ability to turn the steering wheel. The contact stated that after waiting a short time he restarted the vehicle and the power steering functionality was restored. The contact stated that he contacted the dealer and scheduled a future appointment for a diagnostic check. The manufacturer was not contacted. The approximate failure mileage was 12,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441997November 29, 2021
UNKNOWN OR OTHER, ENGINE, POWER TRAIN
ran system check and found code p0796 performed test drive and found torque converter switch slipping-checked fluid in the pan found excessive amount of debris removed transmission and disassembled finding 4-5-6 clutch burnt mup and debis went through the valve body and tcm - bushings are also damaged from debris , 75400 milees on 2017 silverado truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441861November 28, 2021
EXTERIOR LIGHTING
My vehicle's headlamps are so dull I can't see at night. I contacted GM and they offered to replace them if I would pay half the cost , which I was going to do , but I had a heart attack and surgery & was in intensive care for almost a month. When I became able to come home , after I missed my appointment due to this situation , I contacted GM and they said they were not going to help me because I didn't have it done in time. My vehicle is always parked in a garage and well kept. The headlamps are VERY dull and dangerous to drive at night. I would like Gm to replace them as I believe this is a manufacture's defect. I was a GM Dealer for several years and don't believe this is their usual practice , giving them the benefit of the doubt. These are dangerous as I can't see at night and oncoming traffic can't see me either clearly. Please help me. This is DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441883November 28, 2021
ENGINE, POWER TRAIN
The radiator is leaking and the transmission is making a clunking noise when shifted to reverse. The pickup has 48000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441700November 26, 2021
POWER TRAIN
6L80E 6 speed transmission. Vehicle slips at low speeds, under light acceleration. Sometimes when it shifts, its very hard and jerky. If this is normal designed operation, the transmission or programming needs to be redesigned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441711November 26, 2021
SERVICE BRAKES, POWER TRAIN
Brake assist issue I have a pic and transmission is HORRIBLE couldn’t even take on vacation had to get a rental it shutters really bad no help with fixing it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441733November 26, 2021
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441682November 25, 2021
POWER TRAIN
Intermittent rumbling and shaking ...feels like going over a rumble strip but it lasts for a little while and then repeats again after a little while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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