Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11440359November 14, 2021
POWER TRAIN
I purchased vehicle new 12/2013 and have had the vehicle to Chevy dealer after purchase due to hard downshifts and banging in transmission on shifting. Dealer claimed condition was a normal condition and would do nothing to remedy. This shifting condition stayed the same until the following event. 10/19/2021 driving northbound on I75 in Michigan at 75mph vehicle starts jerking and banging and starts losing speed. Tachometer is bouncing up and down between 1800-2300 rpm, transmission temp was 270 degrees. Vehicle is having transmission failure. I put transmission in manual mode and used 4th gear at 45 mph to limp into my destination. It was pitch dark, raining and very hard to see and I was concerned of being rear ended if I pulled off the side of the road and waited for a wrecker. The next day I drove the vehicle to a transmission shop, again using M4 to limp in as my brother in law followed behind with his emergency flashers on to alert others of a slow moving vehicle. The independent transmission shop inspected my vehicle and determined the torque converter failed and contaiminated the transmission, lines and cooler with metal shavings. They also commented they see several of these vehicles for the same problem, it's common issue they said. Mileage at failure was 124780. They rebuilt the transmission, replaced the torque converter and flushed the lines and cooler at a cost of 2755.00. GM should be held responsible to reimburse owners of these vehicles as they knew of these transmission issues and placed the occupants of vehicle at risk of injury or death if this issue caused a collision. I have attached documented complaint at GM when vehicle was new of clunking and banging in transmission and their answer was its a normal condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440401November 14, 2021
ENGINE, SERVICE BRAKES
Truck has rough breaking at low speeds. It’s due to the break pump recall on this make, year and model. The break pump also makes a clicking sound when engine is running. Common in these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440314November 13, 2021
VISIBILITY/WIPER
While sitting in a parking lot with the rear defrost on, the rear window shattered. There were no visible impact marks. My child was covered in small glass shards. I drove home and will be contacting my insurance company shortly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440316November 13, 2021
ENGINE
radiator leaking for unknown reason. No damage to front end or from under truck. I have been smelling anti freeze for about the past year but could not see any signs of any leaks until now. Still no sign of a leak on the ground but can see it on the bottom of the radiator support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440266November 12, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES
Trailer brake system failure we noticed the sudden drainage of power resulting in death of battery multiple times alert was present after we notice the loss in voltage in battery to battery drainage after research I found that it is usually a short or a bad wiring harness which causes this and could pose a danger considering how I at one point in time have trilled things this could be an issue and a danger to others on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440105November 11, 2021
SERVICE BRAKES
Recall: 19V645000 Engine Vacuum Pump Fails Reducing Power Braking Assist. Truck brakes not stopping. Air conditioner issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440125November 11, 2021
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
The rear camera on this truck and many others is faulty. It is too blurry and foggy on a readily see anything in it. These have been made a required safety item, and what is the point of it if it is junk within 2 years on a 70k vehicle and is useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440019November 10, 2021
SERVICE BRAKES
Hard brakes. If I press on the brake peddle 2-3 times while making a stop the peddle becomes stiff and difficult. ABS kicks in. Truck was taken into the servicing dealership under the recall but was told there was no problem. It has continued ever since. So is this still under the recall or am I on my own?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439913November 9, 2021
EQUIPMENT
The contact owns a 2018 Chevrolet Silverado 3500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. Jerry Haag Motors (1475 N High St, Hillsboro, OH 45133) and Bush Auto Place (1850 Rombach Ave, Wilmington, OH 45177) had both been notified about the recall; however, both dealers informed the contact that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439741November 8, 2021
ENGINE
My vehicle lost power to accelerate on an on ramp just before a bridge over the Wisconsin River and I was not able to merge into traffic. I was nearly put into the guardrail just before the bridge and I had to wait for the semis and other vehicles to pass and give me an opening. I drove straight to the closest GM dealership under reduced power. I was accelerating and would have been able to easily merge until suddenly my engine seemed to stall/lose power significantly. This caused me to slow down and not be able to get over as there were two semi trucks in the northbound lane of highway 39 in Kronenwetter WI. I have now found out that the power failure is due to something that is, according to my rough calculations happening very frequently to my model of truck for the years 2019, 2020 and 2021. I am curious to know how many trucks per year? One dealership told me they do about 2 trucks per week in Wausau and a dealership in Green Bay WI told me 3 per week. Rough math tells me that spanning 4500 certified GM service centers equals over 400000 vehicles per year. When does this become a safety recall if not a general recall to protect consumers? GM knows about this problem however they continue to put in the same faulty lifters in the vehicles and only fix/ put in upgraded lifters when they break. How can a car manufacturer put vehicles on the road and sell them knowing there is a potential no only to break but in instances like mine or others I can't even envision, cause an accident or worse?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439599November 7, 2021
FUEL/PROPULSION SYSTEM
Metal shavings in my fuel system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439603November 7, 2021
STEERING
Power steering reduced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439638November 7, 2021
AIR BAGS, UNKNOWN OR OTHER
Dash Board of my vehicle has cracked around the area of my air bag. Worried that my air bag will not work properly if ever in an accident. No dash board should crack! Either the material's used when made were not as durable as they should be. Truck has been maintained in excellent condition since it was bought from dealership. No inspection, no safety lights on, no warning lights on. As being the original owner and seeing this worries me and my safety. NO DASHBOARD SHOULD NEVER CRACK/SPLIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439585November 6, 2021
SERVICE BRAKES
I purchased my vehicle on 10/11/21 new with 4716 miles on it and on 10/27/21 a “service brake assist system “ came on along with the check engine light. I drove directly to Long Chevrolet and GMC of Athens, Tennessee. They scanned the codes and determine that the master break cylinder and associated system needs to be replaced. They kept the vehicle stating that the brake system could fail. It is now 11/6/21 and they have no estimated timeline on being able to get parts to repair my vehicle. I now have to make a payment on a vehicle I can not drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439527November 5, 2021
ENGINE
Approx every 1,500 miles engine will crank for ~25 seconds and not start. This creates two safety problems 1) Defective part in engine could cause metal shavings in engine or some other form of part failure resulting in seized engine along with fire or accident. 2) Vehicle has start stop feature. Failure of vehicle to start at an intersection could result in a traffic accident. Vehicle was serviced at Chevrolet dealer where they stated vehicle could not be repaired without demonstration of the problem. Dealer did not inform me about, inspect or make repairs for two service bulletins that I found on the internet for the issue. One service bulletin is for a defective engine part. The camshaft target wheel could be bent and contacting the timing chain. The other dealer service bulletin is for a software update to correct a similar starting issue. For review, I uploaded the dealer service report along with both dealer service bulletins. I'd really like NHTSA to look into why GM is not informing vehicle owners about the software issue or the known defective engine part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439337November 4, 2021
ENGINE
Vehicle has approximately 15789 miles. Loud taking sound coming from engine began November 2, 2021 as I was on Highway. Dealer advises all 8 lifters and cam need replacement. My investigation reveals that this is a persistent problem with this type of vehicle and many reports have been made about this same issue throughout the USA. My service advisor advised me that they have already repaired several of the same vehicles for the same problem. Engine is defective and requesting a recall to release entire engine now that this engine will need major overhaul.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439366November 4, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH, the rear windshield exploded without warning. The vehicle was not taken to a local mechanic. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 43,205.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439413November 4, 2021
SEAT BELTS:PRETENSIONER
Returning from vacation on Oct.31 when a explosion in the cab like a shotgun occurred with smoke on the side of both front seats. Emergency lights & OnStar activated. Pulled over to side of road to checked out truck and found front seat belts locked but everything else ok. The service air bags light was on prior to incident. Was traveling about 45 MPH on good road. Scared my wife so bad had she been driving could have caused a wreck. Vehicle is scheduled to be looked at by Champion Chevrolet in Reno Nevada on 11/11/2021. Have read that this has happened with other 2007 Chevy Silverado’s and about the same mileage 69,000. Can’t find any recall for the problem but believe it could cause a death under the right conditions like if happened in heavy traffic. It shakes you up for awhile. If this has been reported before why hasn’t a recall been issued? Hope this report helps prevent any serious future incidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439417November 4, 2021
ENGINE, POWER TRAIN
The engine gave out at 60k miles. Only covered buy the extended warranty I bought. the transmission thunks on downshifts. The exhaust adaptive valve started making a terrible noise at 40k miles. I took it to the dealership for them to tell me my extended warranty doesn't cover it and to buy an aftermarket exhaust because it would be too expensive to replace it. I think they quoted me at $1200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439297November 4, 2021
AIR BAGS
The contact owns a 2014 Chevrolet Silverado 1500. The contact purchased the vehicle at the local dealer and while test driving the vehicle, she noticed the air bag warning light was illuminated. The contact took the vehicle back to local dealer, where it was diagnosed with needing an unknown component to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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