Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11448445January 22, 2022
SERVICE BRAKES
2018 CHEVROLET SILVERADO 1500 .1/20/22 slow driving in a parking lot, applied brake to slow down for a stopped vehicle and pedal was soft and went almost to the floor could have killed someone, this happened 3 times within 4 minutes Power Brake Assist warning came on, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. called local CHEVROLET dealer Jenkins Chevrolet of Homosassa service department told the manager that my truck was working right they said it was not involved in a recall my truck showed all the symptoms in this recall, NHTSA Campaign Number: 19V645000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448404January 21, 2022
ENGINE, POWER TRAIN
I have a 2021 Silverado 6.2 being repaired for failed lifters. I see this is a common trend and can cause hazards when pulling over for a faulty motor. 10 speed Transmission downshifts from 2 to 1 harsh with rpms jumping up causing for me to apply more brake pressure to stop. I have had a few incidents when I get close to the vehicle in front coming to a stop. I have taken vehicle to dealer for issue and they couldn’t replicate issues. Check engine light has popped up once or twice but never stayed on long enough to throw a code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448408January 21, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
When entering traffic, upon acceleration the truck stalls, and shutters. Going into traffic a vehicle had to maneuver to avoid collision with me. I took it to the dealer and they said transmission should get a flush and transmission oil was low. At 60,000 and out of warranty I paid for service and they said it was good now. it still continues. I can’t afford to take it in for service and pay again. From searching online customers state the dealer representatives all say it’s normal for truck to do that. Also, others say transmission (6l80) and/or torque converter is the problem. Again being without warranty I cannot afford to take it in and pay to just get that “it’s normal for the vehicle to do that.” A vehicle that stalls IS a hazard for the driver and for others on the road. Especially entering highways and heavy traffic streets. The main reason is we never know when it will stall or when it will accelerate what I believe is properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448275January 20, 2022
POWER TRAIN, ENGINE, SUSPENSION
Engine valve lifter failure at 20,000 miles; engine hesitation and power loss. Error to parking brake and to electronic stability control. Chevrolet to replace damaged lifter but refused to replace both banks of defective lifters. As a result of dysfunction I was stranded 1200 miles from home and have been waiting 2 weeks for repair. Still 1200 miles from home with 2 kayaks, 2 bikes etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447992January 19, 2022
ENGINE, ELECTRICAL SYSTEM
10 degrees outside starter motor will freeze up and not want to start the truck. had 3 mechanics not a deal all look at it, tested the battery and came to the starter motor is defective. to have the starter replaced at the dealer for its under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448113January 19, 2022
SERVICE BRAKES
Braking ability significantly decreases when in reverse and also sometimes when traveling at very low speeds like pulling into the driveway or into a parking spot. The brake will be fully applied, and vehicle will continue to move. This can cause a very dangerous collision and potentially cause death or serious injury to the vehicle passengers and/or passengers of vehicles encountered. The 'service brake assist' indicator will light up on the dash at times, other times there is no warning light when it happens. I bought this vehicle a little less than 30 days ago (on 12/20/2021) and have had this happen to me multiple times. I have not had it to the dealer yet, but have an appointment set to have it looked at. My father (a diesel mechanic) seems to think it is due to vacuum loss of the brakes. The vehicle can be available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447815January 18, 2022
VISIBILITY:GLASS, SIDE/REAR
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while parking, the passenger in the rear seat noticed that there was smoking coming from the rear of the vehicle. The contact mentioned that the rearview defroster was operating and there was a blue smoke coming from the rear window. The contact stated that the smoke was extinguished by opening up the rear doors. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11447910January 18, 2022
UNKNOWN OR OTHER
Service Trailer Brake System. Defective wiring harness
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447725January 17, 2022
AIR BAGS
I have received a recall letter from General Motors regarding recall # N212328800, NHTSA campaign ID number 21V054. The letter was dated last February of 2021 and received shortly thereafter. The letter specifically states that I am to receive a second letter advising when the parts are available and requesting that I take my vehicle to a Chevrolet dealer. As of today, January 17, 2022, I have not received any such letter. I am writing to advise you of GMs totally unacceptable response to this instance of the Takata airbag recall. I have checked with Chevrolet dealers in my area and am being told that I can come to their lot and they will order the parts and THEN call me when they are ready to do the work. This response is contrary to the way the letter states that the recall will be handled and is confusing to customers. Please investigate and get GM back on track. I would also appreciate an email from someone at GM advising when the airbag parts will be available or if they are already available. I can be reached by email at [XXX]. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447634January 15, 2022
SERVICE BRAKES
Brake vacuum pump is failing creating an unsafe condition while braking when the vehicle is in a low RPM range. I had a close call while backing down a sloping driveway at my home in which it was almost impossible to stop the vehicle. The pedal provided a lot of resistance but the vehicles braking power was greatly reduced. Ultimately I had to use all my strength on the pedal for the vehicle to stop. After continual issues, I am in the process of getting the vehicle repaired. Thank goodness this didn’t occur while backing a boat into the water. I have not been able to use a boat for fear of ending up in the lake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447446January 14, 2022
POWER TRAIN
Transmission shuttering and rpms surging under normal driving conditions. Shifting hard and shaking the vehicle at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447459January 14, 2022
ENGINE
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an unknown speed, he depressed the accelerator pedal however, the vehicle failed to respond with an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and was informed no failure was detected. The contact stated two weeks later, he experienced the failure for a second time and the check engine warning light illuminated. The contact took the vehicle back to the local dealer and was informed no failure was detected. The contact took the vehicle to a second local dealer; Hamden Chevrolet (200 Skiff St, Hamden, CT 06517, (203) 687-4751) where it was diagnosed with needing the lifters, valves, manifolds, gaskets, seals, and pushrods to be replaced. The vehicle was repaired however, the contact experienced the failure for the third time. The contact took the vehicle to the first local dealer, where it was still under diagnostic testing. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447303January 13, 2022
UNKNOWN OR OTHER
I started my truck remotely, when I got into my truck the back windshield broke. GM has a customer satisfaction program (N192265660). My vehicle is not covered, GM advised me to file a complaint to get my vehicle covered under the same program.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447307January 13, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Recall N212329840, N182206310, N182206311. We have received these recalls for the heater block heater cord for our 2019 Chevrolet Silverado Duramax Diesel. The dealership removed the cord without having a replacement available. We have made several attempts to have this cord replaced per the recall notice but to no avail. GMC continues to fail to provide a replacement cord or heater block unit. This part is essential for the Duramax diesel engine to perform in cold climates. Without the heater block functioning the diesel engine will not function properly. We feel this is a safety issue for the maintaining the engine as designed and the occupants of the vehicle. The engine may eventually start in cold climates but start to fail as you drive it because the engine block is not warmed and the fuel will gel. This will cause the truck to stop running as you are driving it. We would like to have NHTSA to investigate why the heater blocks/cords are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447419January 13, 2022
ENGINE
Radiator leaking coolant from the driver side. Vehicle has only 80,000 miles. A/C condenser also leaking driver side crack in condenser. Known issue by Chevy and no recalls have been made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447421January 13, 2022
SERVICE BRAKES
Brakes seem to sputter/skip when applying when traveling above 40 mph. I had an inspection done with Brake Masters. They inspected brake pads, rotors and performed a road test. They stated Brakes pads and rotors were still good about another year left. They did say brakes sputtered at about 40 mph and over. They thought it could be issue with brake vacuum system Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447167January 12, 2022
EQUIPMENT
The contact owns a 2018 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he was informed that due to the vehicle being located in Florida where the vehicle was not prone to cold weather, he would not be receiving the repairs as a priority. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446987January 11, 2022
ENGINE
vehicle often dose Regen (burning of diesel exhaust for emissions). When vehicle is in regen, outside of the truck, there is a strong odor of burnt rubber mixed with toxic fumes. It is more noticeable on the passenger side rear under the right rear tire. You can also smell exhaust gasses inside the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447019January 11, 2022
SERVICE BRAKES
At low speeds in like parking lots the brake pedal can not be push to stop the truck. There is a recall for this problem N192268490 but my vin # is not in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447041January 11, 2022
EQUIPMENT
The contact owns a 2017 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado