Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11451208February 9, 2022
STRUCTURE
The contact's daughter owns a 2011 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the rear-end of the vehicle would bounce while driving over speed bumps or potholes. The vehicle was taken to an independent mechanic, who diagnosed that the sub-frame was improperly coated. The contact was informed that the sub-frame needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451051February 8, 2022
SEAT BELTS
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated that the front driver's side seat belt tensioner cable had separated, causing the seat belt to be inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 21V245000 (Seat Belts) however, the VIN was not included. The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451056February 8, 2022
SEAT BELTS
In temperatures under 40 degrees the driver seat belt has trouble clicking in. You have to jiggle it about 8-10 times before it engages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450680February 6, 2022
AIR BAGS, SEAT BELTS
I hit a tree and air bags did not deploy nor did the seat belt lock. Broken 8 ribs, broke my nose, cut my face and had a collapsed lung.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11450688February 6, 2022
SERVICE BRAKES
Trying to park in a parking space at grocery store. Put truck in reverse to straighten up my parking job and felt like I had no power brakes. Had to really step on the brakes to get it to stop. Put the truck in drive and went forward and felt the same sensation: almost no braking. Almost had to stand on the brakes to get the truck stopped. After I turned the truck off, shopped and came back, there was no issue. I took the truck to a mechanic who could find no issue with brake pads, rotors or fluid. The same situation happened again a couple of weeks later. I checked brake fluid and there was plenty. It seems to occur at low speeds and resolves if I turn the vehicle off and let it sit for several minutes. I don't have confidence in the braking system now of my 2015 Chevy Silverado LTZ Z71. I have 103K miles on it and have regular maintenance records to include any recall notifications. I never received any recall info on braking issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450697February 6, 2022
UNKNOWN OR OTHER
1) Temperature outside 25 degrees F 2) Used Remote Start to warm up the truck 3) Truck ran for 5-8 mins 4) After getting in the truck when I closed the driver side door the full rear window glass completely shattered and blew out. My understanding is that this was an issue in the past as per TSB 14815B and seems to be a known issue that others have experienced as I saw when researching the safety issue on the internet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450618February 5, 2022
ENGINE
Active fuel management caused my 5.3 liter v8 valve train to fail and lost compression in a few cylinders.had to replace complete motor at 120,000 miles.at mechanics now getting a new non afm jasper engine to the tune of 8000 dollars.even with impeccable maintenance.myself being the only owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450423February 4, 2022
VISIBILITY/WIPER
My 2015 Silverado was started up remotely to warm up during an icy day. The truck had already been driven a few hours earlier. When I stepped in the truck I heard sizzling. About a minute later I smelled and saw smoke from the passenger rear seat area. I turned the truck off, but when stepping back in after investigating and moving it from the road the passenger side rear window broke. No warning was given for this to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450084February 3, 2022
POWER TRAIN
Warning light to secure vehicle against rolling with hand brake will not go away. Car is completely driveable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450098February 3, 2022
SEAT BELTS
Was involved in a T-bone intersection accident. The upper seatbelt tensioner on the passenger side of the my vehicle did not engage and and caused my passenger to strike the dash resulting in a badly broken arm (pins and plates to repair). The vehicle was a total loss was last located at the USAA lot in Yorktown Virginia. This information was relayed to the insurance company not sure what steps they have taken. There were no warning lights or know issues with the belt prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11450228February 3, 2022
POWER TRAIN
Got out onto road tried to get truck up speed limit 55 and transmission just gave out leaving me coasting to a stop. Chevybhas tons of complaints on these trucks and only pay out of pocket solution
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449919February 2, 2022
SERVICE BRAKES
While backing up in a parking lot my brakes became very hard to press Not wanting to stop my truck Finally got the truck stopped put it in drive and it happened again I put the truck in park Turned off my truck held down the brake Pedal While starting my truck and Is the break pedal released going back to normal, THIS IS A SERIOUS PROBLEM CHEVROLET NEED TO ADDRESS THE PROBLEM BEFORE YOU GET SOMEONE KILLED, I even had my steering gear fail with no warning or indication of a problem about six months ago and almost crashed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449985February 2, 2022
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
Upon starting the vehicle for the second time one day, when placing the automatic transmission into 'D' - Drive, it began to roll backwards as if it was in Neutral on a slight decline and the brakes had to be applied to avoid rolling downhill backwards. After attempting to place it back into 'P' - Park and back into 'D' - Drive and attempting to try 'R' Reverse to try to get it to move forward properly, it would not go forward. After several tries and restarting the vehicle completely, it finally attempted to move forward but would only do so at a reduced speed and would not respond to the accelerator pedal beyond a certain amount. After trying again, it appeared to move forward a bit better, but then upon stopping at a stoplight and attempting to pull out for a left turn onto the road, the speed again was reduced and I had to immediately place it into 'R' - Reverse to avoid an accident due to oncoming traffic. Finally I was able to get it to move forward a bit better and was heading directly for the dealership but since the power just was not getting to the wheels (transmission?) I pulled over and shut off the truck for a few minutes. Upon starting the truck again, it seemed to move forward better after that but had the 'check engine light' illuminated. The truck is at the dealership now, they have had it nearly a week and said they will not begin to look at it for another week at least since they only have 2 technicians who can look at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449711February 1, 2022
ENGINE
While driving East on I-24 with my granddaughter. I felt a thump much like hitting a big dog or something in the road. I looked at my 10 year old granddaughter, she was looking at me, she said what was that? I said I don't know, but it happened again in about 1/4 mile down the road. We traveled about another 1/4 mile when the truck started sounding like a machine gun being fired!! My granddaughter started crying as she was scared, I pulled over into the emergency pull off to check my truck. It was running good now and NO ENGINE LIGHT was on. So I continued driving toward Clarksville, TN. although I considered turning back and heading home. I thought maybe it was water in the gas or something. After arriving in Clarksville to pick up my two grandsons we started home. As soon as I got on I-24 west the truck started the same thing again. Felt like we hit a big dog and then started sounding like a machine gun being fired. This time the ENGINE LIGHT DID come on. I was afraid the truck was going to quit running and there I was with 3 grandkids on a very busy I-24!! I contacted Patroit Chevrolet where I purchased the truck at. They told me it would be 6 weeks before they could look at my truck!!!! I hung up but called back as I was afraid that I couldn't make it home, the truck was running bad!! They found that it had dropped a lifter, it had only about 6,300 miles on it!!! They had it for about 3 weeks. Now, I find out that GM has had a lot of problems with these motors, "A LOT of PROBLEMS"!! I,m sure the problem WILL happen again, I am hoping no one gets killed when it does. THIS IS A DANGEROUS PROBLEM!!! GM needs to replace these motors or buy them back or something!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449784February 1, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that on three separate occasions while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle after the first failure and called the dealer; he was instructed to keep driving the vehicle and that there were no recalls on the vehicle. The second time, the contact had the vehicle towed to the dealer and the fuel pump was replaced; however, the failure occurred a third time. The contact had the vehicle towed to a local farm and called the manufacturer twice for roadside assistance. The vehicle was not towed to the dealer and remained on the farm. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449806February 1, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds and depressing the brake pedal, the pedal went to the floorboard. The contact stated that the “service brake assist” warning message was displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449811February 1, 2022
VISIBILITY/WIPER
This morning I turned on my rear defrost, and the rear window shattered. There is a memo entitled "GLOBAL SAFETY FIELD INVESTIGATIONS DCS5273 / N192265660". However, when I contacted GM this afternoon (800-630-2438) they had not heard of this memo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449818February 1, 2022
ELECTRICAL SYSTEM
While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449682February 1, 2022
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no deadline was provided for parts availability. The contact had not experienced a failure. The contact mentioned that his wife was handicapped and was concerned about driving the vehicle. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449499January 31, 2022
POWER TRAIN
There is a massive shudder that sounds like the whole dash could come loose. feels and sounds like rumble strips and off road driving mixed all together. It happens at all speeds and when rpms are steady around 1200-1400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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