Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11482225August 31, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving down the road, I received several non stop alert messages stating "Service Trailer Brake System". The messages were non stop and while I did attempt to acknowledge them and dismiss the alert, I was distracted from driving and had to pull over to attempt to acknowledge or dismiss the alert. After several minutes, I was able to dismiss the alert and continue on my way. This happened on Tuesday evening around 5:00 pm on August 30, 2022. I called Mike Anderson Chevrolet on Wednesday August 31, 2022 around 12:30 pm to advise them about the situation and was told it was water in the wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482292August 31, 2022
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that upon purchase of the vehicle, he noticed an orange-colored rust underneath the chassis of the vehicle. The salesman assured him that the rust would be cleaned off once the sale was finalized. Months later, the contact noticed the same orange colored rust had returned. Upon inspection of the vehicle, he discovered severe corrosion located in several spots on the subframe. The contact took the vehicle back to the dealer for the repair. The contact then received a call back from the dealer and was informed that no corrosion was found, the dealer linked the failure to structural rust. The contact disputed the diagnoses and the dealer agreed to have a further inspection performed on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482116August 30, 2022
STEERING
Service stabilitrak no steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482039August 30, 2022
UNKNOWN OR OTHER
Truck caught on fire while driving down I75 interstate in Florida. No component or system failure lights where present. Smoke was smelled by the passengers and within seconds the truck was on fire. The safety of the passengers was at FULL risk, and lucky to be alive! The truck was full engaged as soon as the truck pulled over on the side of the interstate. Investigation by GM & Insurance company took place. The truck is available for further investigation. We are unsure how the fire started. It did come up from both sides of the cab, and very quickly. Nothing has been confirmed by any inspections completed by GM & Progressive. GM & the Service Dealer are not engaging as they should be.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481711August 29, 2022
STEERING
Loose steering causes difficulty maintaining lane and constant steering input to attempt to go straight. Steering wheel can be off the the left or right while going straight. Safety to passengers and other drivers on the road at risk due to inability to maintain intended course of travel. Two different Chevrolet dealers have had vehicle in for service, both completing an alignment and stating issue was corrected. Nut on steering box was also tightened per previous TSB. Issue persists. No warning lamps nor messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481730August 29, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving my 2015 Chevrolet Silverado 2500HD and towing my thirty foot travel trailer I suddenly received a banner on the center of my dash to "SERVICE TRAILER BRAKING SYSTEM" at which time I lost power to my trailer brakes. Not only did I lose power to my trailer brakes for the remainder of my trip but I also had to listen to a dinging noise for over 2 hours while driving. Between the brakes not working and the non stop distraction from the dinging, I did not feel safe at all along with worrying about my wife and kids who were also in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481743August 29, 2022
POWER TRAIN
I have had issues with the transmission of my 2019 Silverado RST since about 25,000 mile. I've had the vehicle in for service of the transmission multiple times and the issue is still unresolved. The vehicle will hard shift into second gear and downshift into different gears intermittently. I've followed through with all the maintenance that is required since I've owned this vehicle at the dealer level only. They've been the ones to recommend the maintenance items due to mileage. This includes the replacement of the trans fluid as well as the rear differential fluids. This problem is only getting worse now and it seems that GM is having dealers push these problems far enough without resolution that the owner would be outside the original power train warranty of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481746August 29, 2022
POWER TRAIN
starting at about 10,000 miles I brought my vehicle in for service for a chirping noise from the left front axle area. I was told that they couldn't replicate the issue so I went for a drive with the service technician at the dealer. The noise was able to be replicated at that time and the dealer said that there is a service bulletin for that issue but they don't have a resolution for it from GM at that time. The noise is still evident and there is still no fix for it from the dealer. Not sure if this could become a safety issue further on down the road but with close to 60k miles on the vehicle now and the same noise still evident you'd think GM would have addressed it by now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481749August 29, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
My 2015 Chevrolet Silverado 2500HD is now throwing a SERVICE TRAILER WIRING SYSTEM on the dash with nothing plugged into the 7way. Brakes do work on trailer and a dinging is present when hooked up but now the issue is on the truck without trailer being hooked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481787August 29, 2022
ELECTRICAL SYSTEM
The contact owns a 2008 Chevrolet Silverado 3500. The contact stated that while the husband was driving, a warning message indicating the hood was unlatched had been displayed and the front headlights were not operable. Smoke was seen coming from under the hood and after lifting the hood to inspect the engine compartment flames and smoke were present. The husband extinguished the flames with water and the vehicle was pushed to a work sight. Upon inspection, it was discovered that the battery cable and electrical wiring harness were melted. The cause of the failure was not determined. The fire department was not called to the scene. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481805August 29, 2022
ELECTRICAL SYSTEM, ENGINE
While driving truck suddenly shuts down. This will often happen while turning or after applying the brakes. This has happened in parking lots as well as while traveling at 50 miles an hour. Usually shuts down for a few seconds and then starts back. Sometimes it shuts off completely and I have to place it in park and restart. The last time was while in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481863August 29, 2022
SERVICE BRAKES
Trailer brake assist warning keeps going off at different times with no trailer attached. Quite annoying and unsafe distraction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481895August 29, 2022
ENGINE
My Truck has less than 35,000 miles and I've had Transmission issues. I've taken it to the Dealership and they don't have an answer to the problem other than changing the transmission fluid as that has resolved issues on other trucks. When I took it in, I would shift it out of park to drive it jerks, when I shift from drive to reverse, it jerks, when I shift from reverse back to drive it jerks. When I'm slowing down at a stop sign or stop light it shifts weird. I've been getting on a busy highway and accelerated and it downshifted so hard and kind of stalled, I swear took it at least 5 seconds to catch up and gain speed. I don't want to be on the HWY and my truck stall because no one knows what's going on or how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481619August 28, 2022
STRUCTURE:BODY
Frame rusted and broke in 2 places!!!!!! 54,000 miles. No accident!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481492August 27, 2022
SERVICE BRAKES
My service trailer brake system blinked twice, not on at this time. I understand that this a on going problem. please advise if you are going to make GM a recall problem. thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481557August 27, 2022
SERVICE BRAKES
While back 1,200 pound boat and trailer down a boat ramp, the brake pedal sank to the floor and the vehicle kept rolling. I had to pump it several times to stop it. This has happened every time I go to a boat ramp. Brakes seem to work great other than low speed backing up. I'm scared I might get pulled into the water if I ever tow whatbmy truck is rated for at 11,000 pounds. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481561August 27, 2022
AIR BAGS
Today I rear ended a car with the 2011 Silverado. The drivers airbag in the steering wheel did deploy but not fully, never made contact with me at all. I have kept the truck updated with any recalls done.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11481573August 27, 2022
STEERING
I was traveling 30 to 35 miles a hour down about a 4 degree incline with a slight corner at the bottom when my power steering quit on me,no vehicles were coming my way, i stopped the truck and i was in the oncoming, i had to put alot of muscle just to get back in my lane, when i got the truck home i let it sit for a little while, got back in and it was working, i started to take it for a drive and the power steering quit,so i parked it and tried to drive it again and the same as before the power steering quit,so i cannot safely drive it now. I was not in an accident but was able to get it home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481334August 26, 2022
STEERING
Popping and/or Clunking Type Noise Heard During Hard Turns at slow speeds and backing up. Seems to be a problem with the control arm
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481356August 26, 2022
SERVICE BRAKES
I purchased a brand new Chevy Silverado 2500hd at the end of 2019. Periodically Service Trailer Brake System would pop up throughout the beginning, and soon became an increasing event causing my trailer brakes to stop working while towing heavy loads. This is an extreme safety hazard, not only for the driver, but for others on the road as well. How this isn't a recall already for the mere fact of the distracting chime, light alone the fact that the trailer brakes become inoperable at a moments notice is beyond me. If and when an accident occurs due to the nature of this issue, Chevrolet should be held fully responsible if a formal recall is not made within a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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