Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11483428September 8, 2022
STRUCTURE:BODY
Premature frame rust. This vehicle was professionally undercoated 4 times using premium products (fluid film, NH OIL undercoating), and the frame has rotted prematurely. 132,000 miles and it will not pass inspection . Chevrolet should make this right, as I have not finished paying off the vehicle. There needs to be an investigation into the manufacturing and the lack of rust protection. The rust is concentrated in 2 spots on the bottom of the frame. I was made aware of the problem this spring by my technician. I am shocked and will be financially unable to recover from their planned obsolescence. Otherwise every aspect of the truck works as it should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483474September 8, 2022
SERVICE BRAKES
The brakes have squealed since the day we purchased it new. The noise is usually at low speed, under 10 MPH. The dealer has told me that they could replace the pads but I would have to cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483531September 8, 2022
POWER TRAIN
My truck felt like running over rumble strips. At 17500 miles they replaced my torque converter under warranty. Now at 24690 miles they had to replace again, under warranty. With less than 25000 miles it is on it's 3rd torque converter. I fear that transmission is being damaged and feel Chevrolet needs to admit there is a problem. My current dealer calls it a lifetime warranty, with lots of strings, but Chevrolet should protect me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483210September 7, 2022
SERVICE BRAKES
The truck, with only 77,700 miles on it, suddenly started popping the error "Service Trailer Brake System" and no trailer was even attached at the time. It happened three times over the last day when starting the truck and initially driving for about the first 10 minutes. Other times it does not ding or show an error. Something in the integrated trailer brake system is faulty and appears to be a EXTREMELY COMMON issue on the Chevrolet trucks. When this error happens, there is no power to the electric trailer brakes. I tow a 33' 12,000 lbs fifth-wheel with this truck. Randomly not having trailer brakes is a HUGE SAFETY ISSUE! This is an EXTREMELY COMMON issue with the integrated brake controllers in the Chevrolet trucks and it needs to be a RECALL and repaired by Chevrolet. Randomly not having brakes on a heavy trailer is LIFE ENDANGERING for not only the occupants of the truck having the SAFETY ISSUE but for everyone else on the roadway around that truck!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483254September 7, 2022
UNKNOWN OR OTHER
Passenger door lock failed. Door will not lock with any door button, key fob, automatic lock function, or when vehicle shifts to drive. Door must be manually locked by pressing lock down and unlocked by pulling door handle risking safety of passenger. Issue has been reproduced, inspected, and confirmed by independent mechanic but no diagnostic has been ran yet. There were no warning lamps, messages, or symptoms present prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483341September 7, 2022
UNKNOWN OR OTHER
The service trailer brake system warning went off on a return trip from Minnesota August 18. It chimed incessantly- probably every 5-8 seconds while driving. It was a huge distraction. I finally pulled over and pulled fuse #1 in the engine compartment hoping this would alleviate the chimes and now it only chimes every 3-5 minutes. I have NEVER used the trailer brake system as I only trailer my boat without it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483388September 7, 2022
POWER TRAIN
vehicle is shifting hard between 1st and 2nd. it only seems to do it at lower speeds. the RPMS had a shudder between and only once the truck has been running for awhile. has been in to an independent service dept. at the local dealer where it was purchased and has had all work done since purchased. there are no warring lights or check engine messages. they flushed all fluids and hooked to diagnostic machine found nothing. had it back for a week and it did it again. Took it back to them and had them ride along so they could see what it was doing. they replaced the torque converter although the shudder is gone but it still shifts hard between 1/2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483395September 7, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I’m getting a service trailer brake system notification( it’s has been showing up for awhile now). I’ve seen several times where this has come up with individuals that own the same year and makes. Why hasn’t Chevrolet address this situation yet. Any solution would be helpful.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483400September 7, 2022
POWER TRAIN
My 2017 Chevy Silverado LT Z71 started shaking and jerking while I was traveling at 65 mph and almost caused an accident on I - 65 North. The engine light never came on until the truck lost acceleration after leaving the interstate and would not shift into other gears. I was able to get off the interstate at 30 mph while other vehicles are going past me 70 mph +. I stopped at a dealership and they checked the vehicle out and told me the transmission needs to be replaced at $6500 with only 79,000 miles on the vehicle. I investigated online and realized other owners have been complaining about 6 and 8 speed transmission shaking and shuddering/Jerking while driving. The dealerships have been flushing and changing the transmission fluid to stop the problem in 8 speed transmissions. The dealership the truck is at for repairs told me this. GM knows this is a major problem with their transmission, and it appears they refuse to recall this safety issue. Owners will pull out in traffic or driving on the interstate and the 6 to 8 speed transmissions will sporadically stop shifting thru gears and start shaking and jerking the vehicle causing acceleration issues. GM needs to fix this problem with their transmissions because it is a safety issue for the public. The dealership told me not to set the truck to the auto setting that operates the 2 wheel or 4 wheel drive setting, and to leave it at 2 wheel drive while driving because they said the vehicle will have transmission problems if you move the setting. GM and the dealership knows this is a major problem and so does every owner. Hopefully, this problem will be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483406September 7, 2022
POWER TRAIN
Transmission started to shudder, slip, and lose traction, driving on I-74 near Indianapolis. No indication of malfunction on driver display interface. Loss of power in any situation, on a Freeway, can place the vehicle occupants in a dangerous situation, and potentially cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483042September 6, 2022
ELECTRICAL SYSTEM
My control panel keeps flicking the radio with phantom touches to the touch screen. It is making all sorts of gyrations, shifting over to my speed indicator screen, at times, the radio turns on by itself, very loud. I find online that many people are having similar issues with this condition. This is very distracting to the driver while driving on the highway, it should be considered a safety issue. Can you please research how many vehicles are having this issue? Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482941September 5, 2022
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
On Saturday Aug 6th, 2022 my girlfriend and I were driving in my 2018 Chevy Silverado and the car just came to a complete stop really hard. Once the truck froze up, the car would go FOWARD but very slow, jerkish, and sluggish. We were almost hit by three cars behind us when the truck froze up. The truck was towed to the dealership where they diagnosed the truck with METAL SHAVINGS in the TRANSMISSION. And the engine light came on four weeks after I bought the vehicle last October. This time…. There was NO engine light on. Nothing displayed on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482832September 4, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482713September 3, 2022
POWER TRAIN
My Silverado 1500 has developed torque converter shudder again over the course of the past few days. My current mileage is around 42,000. This is actually the second time this has happened on my specific vehicle and the current torque converter is actually the second, as I had my other one replaced after being confirmed by a dealer several months ago. I have only managed to drive around 10,000 miles between the replacement of the first part and the start of the second one failing. For information regarding the first failure please use reference ID 11458308. This has not yet been confirmed by a dealer, but I'm scheduled to get this serviced on Tuesday. I am certain that is what this is as this happened so recently. Primarily while driving at highways speeds between 1500 - 2000 RPM my Silverado will continuously surge forward every few seconds with a notable clunking in the rear. While this is happening I will watch my tachometer bounce up and down approximately 300 RPMs constantly, despite the fact cruise is set and this is on flat ground. The problem gets worse while driving uphill and increases the magnitude of the clunking/shaking. Under light throttle acceleration my truck will have a vibration coming from under the vehicle that feels exactly like driving over a rumble strip. This was the sensation that helped the dealer identify this as torque converter shudder the first time. No warning lights were present at time of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482756September 3, 2022
UNKNOWN OR OTHER
The service Trailer Brake System has a defective wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482552September 2, 2022
POWER TRAIN
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal noises. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482337September 1, 2022
SERVICE BRAKES
I'm getting a persistent message about servicing the trailer brake system. There is no trailer hooked up to the vehicle. The message covers the speedometer and chimes over anything else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482436September 1, 2022
ENGINE
Engine misfire due to faulty valves which caused vehicle to lose power and stall. Check engine light began to flash on dash. Took directly to Chevrolet dealership. Dealership confirmed faulty valves and bent pushrod on left side of engine. Dealership to repair engine under warranty. Dealership stated that right side engine valves had already been replaced in November 2021 at approximately 13,000 miles. This was before I purchased the truck in May 2022 and I was not made aware of this repair. Truck now has 22,900 miles. Dealership stated that this is a known issue with Chevrolet 5.3 liter engine and they preform similar valve replacements on this engine at least once a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482482September 1, 2022
FUEL/PROPULSION SYSTEM
Fuel line at fuel pump corroded causing fuel to leak under pressure from fuel pump. Fire hazard. Mechanic also stated during repair the truck frame cross member was rusted through in a large section approximately 2”x 24”. No warning indicated by vehicle. Chevrolet trucks should be recalled for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482157August 31, 2022
STEERING
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that after exiting the garage and driving a few feet, the steering failed to turn to the left or right. The contact pulled to the side and had the vehicle towed to the residence. The electronic steering assist was reduced, drive with care, service air bag and traction control warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V246000 (Steering). The manufacturer was made aware of the failure. The contact stated the manufacturer contacted the dealer who confirmed that the VIN was not included in the recall. Thee contact was informed that the recall had already expired. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado