Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11582079April 10, 2024
POWER TRAIN, STEERING, SERVICE BRAKES
I was towing my 36 ft 5th wheel home from my storage place when the engine stopped. I had no brakes or power steering. I was coming up to a stop sign when this occurred so fortunately I was only moving about 15 mph. I was able to stop the truck and trailer by using the 5th wheel braking system without any damage to vehicle or other property. Once I regained my composure I tried to start the truck. All the dash lights were on but it would not start. The digital display kept showing Service ECM & Service StabiliTrak. I had the truck towed to the dealer where it is right now. They have been unable to replicate the issue and have no suggested fix at this time. I had no prior warning messages or symptoms of the problem. All of this happened Sunday April 5, 2024. The truck is a 2024 and I bought it new, picked it up November 30, 2023. Current mileage is 3,523. If I would have been towing on the Interstate at 60-65 mph around a curve this could have been catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582144April 10, 2024
STRUCTURE:BODY
Tailgate will open in it’s own while driving or when parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582209April 10, 2024
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
The contact owns a 2020 Chevrolet Silverado 3500. The contact stated while driving 10-15 MPH and approaching a stop sign, the brake pedal was depressed down to the floorboard, but the vehicle failed to respond. The contact made a left turn to avoid a ditch. The contact stated that the vehicle then rolled to a stop. The contact shifted to low gear, turned the hazard lights on, and was able to drive to the residence. Upon inspecting the vehicle, the contact noticed that the brake fluid was leaking. The vehicle was towed to the local dealer, where the passenger's side rear brake pads, brake disk, and brake calipers were replaced. The contact stated that the failure recurred while driving. The vehicle was towed to the dealer, where the driver's side rear brake pads, brake disk, and brake calipers were replaced; however, the failure persisted. The vehicle was towed to a second dealer, Duke Chevrolet GMC (2016 N Main St, Suffolk, VA 23434), where it was diagnosed that the passenger's side rear brake pads, brake disk, and brake calipers were severely damaged. Additionally, the failure had damaged the rim of the rear passenger's side inner tire. The vehicle was being repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 4,500. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581912April 9, 2024
SERVICE BRAKES
Brakes and rotar issue. Within the first 8,000 miles the brake pads had to be replaced due to and excessive brake squeal. At 18,900 miles, my truck started to shimmy when I braked. Took it to the dealer who informed me that the rotar’s were warped and needed to be replaced. I have a Silverado HD and drive mostly city miles. No reason the brakes are failing at this low mileage. With the faulty rotar’s my very heavy vehicle is difficult to stop putting myself and drivers in danger. The brakes shimmy every time I brake and there has been no warning lamps or messages from my truck. GM is refusing to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581936April 9, 2024
ELECTRICAL SYSTEM
Without warning tailgate will drop without being actuated, even while driving. Things could fall out of the truck box into traffic following me. The tailgate came down while in my garage overnight and the garage door was opened in the morning with electronic opener causing the tailgate to be scratched up as well! Dealer has said this has become a reoccurring problem with my vehicle model. GM apparently has no service bulletin or recall notice for this problem. I called Chevrolet and they have annotated my issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581650April 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact's son owns a 2004 Chevrolet Silverado 1500. The contact stated while his son was exiting a parking lot, the brake pedal hose ruptured, and the brake pedal depressed to the floorboard. Upon inspection of the vehicle, the contact discovered that there was a hole in the brake hose. The contact used a personal trailer to tow the vehicle home where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581652April 8, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Check engine light came on, I plugged my code reader in and was given P0498 ERROR CODE. Upon doing research and calling around to 3 different Chevrolet service centers I was told that it is a know issue with the fuel pump control module on all gm trucks. I am part of a truck group of over 150 and 85 of us has had this issue and all are currently waiting for the part to come in which is back ordered over months. Why has there been no recall and service bulletins yet if all 3 of the service managers agreed of the known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581674April 8, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact's husband owns a 2023 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at approximately 60 MPH, and shifting gear, the vehicle lost motive power for 15-20 seconds. The Forward Collision Avoidance warning light was illuminated. On another occasion, while her husband was driving at an undisclosed speed, the driver assist function was activated, an error message was displayed, and the vehicle failed to operate as intended. The vehicle was taken to a dealer and the contact was informed that the transmission fluid needed to be flushed, and the TCM module needed to be updated. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581794April 8, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
Tailgate. Yes it can be inspected. It opens and closes randomly , I was going on to the freeway for work when I suddenly received a notice that the tailgate was opening. when I pulled over the gate was open and all the contents were at the end of the truck bed, power saws and equipment almost flew out into traffic! I then called the dealer who told me there was a recall and to bring it in, so I did and when I pulled in the service department the tailgate opened upon entering service area. After about 20 minutes he tells me that mine is not covered. Warranty ran out! And not on that Vin#. The tailgate now opens and closes randomly at all different times.Try to close and it just keeps opening and closing.Have to go out and close manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581588April 7, 2024
ELECTRICAL SYSTEM, POWER TRAIN
the truck is constantly running a shift to park message. It takes continuous attempts by pressing the brake and wiggling or changing gears to reverse, to drive back to park in order to shut off. Sometimes, it takes up to 10 minutes to stop erroring before I can exit the vehicle. this has started a couple years ago there has been no resolution by Chevrolet as to the reason or an option to fix it the truck will not allow me to leave and lock it while this is occuring so i have no option but to keep to shifting gears to make it stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581452April 6, 2024
ENGINE
The engine cooling oil line became separated at the crimp spilling all the engine oil onto the street while the vehicle was in operation, no warning lights were on prior to the malfunction, GM has made a recal for this particular issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581525April 6, 2024
ENGINE
While driving vehicle oil cooler line detached from fitting. There were no prior leaks before the incident. The day prior the vehicle received an oil change and no leaks were observed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581332April 5, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581164April 4, 2024
STRUCTURE:BODY
My 2021 Silverado (~29500 miles) pickup has a multifunction tailgate. I noticed about two weeks ago that the tailgate would unlatch and come down at random. I might unlock and open the door or I might start the vehicle or I might turn off the vehicle and the tailgate would come down. It is very random and has no pattern to why it is happening. The gate is electrically controlled inside the vehicle as well as the controls on the gate itself. I find this such a serious safety concern because you can not tell when it might come down and if you are pulling a trailer it could be disastrous. My main concern is that I might be backing into a parking spot, which I frequently do, and the tailgate is either down or comes down at the wrong time and at best I might back into something or at worst back into or pinch a person between the tailgate and another object. I have seen this problem reported online but I can not verify independently nor first person that it has happened to others. I am having the vehicle serviced next week under the existing warranty. There never were nor are there now any warning lamps to indicate a problem. Until the repair is completed I have put two bungee cords in place to hold the tailgate up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581190April 4, 2024
SERVICE BRAKES
Was driving through the cities, when all of a sudden the brakes in my vehicle were suddenly not working. Being in heavy traffic doing 40mph, I veered off to the side of the road avoiding an accident. I exited the vehicle and inspected underneath for any broken/leaky brake lines. I then checked to see that I still had brake fluid. Everything seemed to be fine. There was no warning or indication with sound that the brakes were out or going bad. After entering the vehicle again the "service brakes" warning popped up on the dash. I called and had the vehicle taken to a shop. The auto shop stated that the vacuum pump was not working and also recommended to replace the brake booster pipe with the pressure switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581192April 4, 2024
POWER TRAIN, UNKNOWN OR OTHER
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581193April 4, 2024
UNKNOWN OR OTHER
I have always received tailgate open messages, but after putting the vehicle in park to check, it has never come open. It finally did come open when I was towing a trailer which caused damage on the tailgate. The dealership stated no recalls, and they couldn't find an issue with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581203April 4, 2024
POWER TRAIN
Transfer case failed during hard braking in wet conditions. While braking to avoid a vehicle not yielding right of way the transfer case was damaged while in the Automatic 4 wheel drive mode of operation. The condition caused the vehicle to not operate properly in any mode of 4 wheel drive. In any mode of 4wd the vehicle would violently jerk at slow speed while turning. I thought it was a limited slip differential problem. It was brought to Stokes Chevrolet for service and was repaired (replaced transfer case) under warranty. The concern I have is the service advisor asked me if I normally operated the vehicle in Automatic 4 wheel drive to which I replied yes. I felt this was the safest mode of operation for the vehicle. The advisor then informed me that this is not recommended and could lead to damage. I am confused as GM says this will not cause damage but the service advisor says it will. Is Chevrolet aware of an issue with this mode of operation and if so how many of their automatic 4 wheel drive systems are affected by this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581206April 4, 2024
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE
The contact owns a 2006 Chevrolet Silverado 1500. The contact stated that upon a vehicle inspection performed by an independent mechanic, it was discovered that the brake line and the fuel line were severely corroded. Upon further inspection, the contact stated that the brake lines had blown out. The contact was informed that the vehicle was unsafe to drive and that the lines needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was repaired. The failure mileage was approximately 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581241April 4, 2024
STRUCTURE:BODY, POWER TRAIN, ENGINE
I purchased my vehicle from Southern Pines NC and at the time it had 12k miles on it. At about 40K I started having transmission problems. It would hard shift in 1st and 2nd gears. It also would not go into reverse. Hendrix Chevy had my vehicle multiple times attempting to fix things. Telling me it was not the transmission etc etc. My power train warranty expired at 60K. I have asked for my complete service records multiple times. I have paid out a lot of money due to it "not being the transmission". The last time it was there the manager Matt took it home and said the changed the transmission fluid which was very dirty. Almost trying to say I had done something to make it that way however in the service history they had it almost the entire month due to issues. I got it back and my brakes went out while driving. I was able to cost to a stop. I was at my limit. I called Matt and said come and get this vehicle. I want Chevy to take it back. They kept the vehicle for almost 2 weeks. Matt said he personally drove it home and it was fixed. I picked it up and I have not had any issues for about 8 months or. Now my power train warranty is expired and my vehicle is again doing the same things it was when I took it in at 40k. It now has 85k. It is hard shifting in 1st and 2nd. It is rolling when in drive. I also have had many body parts that have come off etc. I called Chevy today to again get my service records. I stil have not gotten them. I just want a reliable vehicle. I feel like I have not had a reliable vehicle from day one. I want them to take this vehicle back and I want a Toyota hat is comparable in cost of my truck in its new form. Can you help me?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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