Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11584380April 22, 2024
ELECTRICAL SYSTEM, STEERING, ENGINE
While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584393April 22, 2024
ELECTRICAL SYSTEM
Keep getting Shift to Park message. At times, the vehicle will not allow me to lock my vehicle after being shut off. I have to keep wiggling the shifter to get the message to clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584441April 22, 2024
FUEL/PROPULSION SYSTEM, SUSPENSION
I bought this vehicle last November from Shea. When we bought the truck we noticed the check engine light, but was told that we would have to bring it back in for inspection. The last vehicle we bought from Shea it had a 30 day return and it would fix any problems. Not so with this time. So, we purchased a Platinum warranty which was a little above $2K and we believed would cover these issues. That was not the case. We had a friend of ours who is a GM Mechanic look it over and told us that it needed a high pressure fuel pump. So when I brought the vehicle in on January 22nd I told the service person at the desk that we had a platinum warranty and told him that I had a GM technician tell me that it needed a high pressure fuel pump. After sitting for six hours he comes out and tells me that I needed a high pressure fuel pump and tells me it will cost me $1400.00+ to have it fixed and it would not be covered by my warranty. And then tells me that the work they did today would cost me $150.00. I told him when I came in what the problem was. I understand that they need to do their own diagnostics, but why didn't they tell me that the part would not be covered by the platinum warranty. We paid $23K for the truck, plus an additional $2k+ for the warranty and now an additional $1,400.00-$1,500.00 for the fuel pump. So, yes we are not happy and will give a second thought to ever using Shea again. I understand that this memo will not change things, but I want you to understand that prior to today's fiasco I have told friends that I would recommend Shea when looking for a vehicle. Now I would not recommend Shea to any of our friends. Sorely disappointed! To go along with the previous text, when I purchased the 2015 Z71 Silverado the key FOB fell apart so I purchased two (2) new ones at a cost of $225 each so that I could start my vehicle on cold winter days. So far, that was a waste of money a money also because the check engine light and the high pressure fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584460April 22, 2024
UNKNOWN OR OTHER
Vehicle caught fire and burned up while idling at my babysitters
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11584498April 22, 2024
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated, after which the contact heard an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584580April 22, 2024
POWER TRAIN
While driving down the road my engine started revving and would not move and while driving on a highway 2 days ago the transmission starting studdering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584328April 21, 2024
STRUCTURE:BODY
The frame for my 2015 Chevy Silverado truck failed inspection for excessive rust on the frame, all around it. It could not even be put on a lift. Other Chevy Silverados have been recalled for this rampant issue and yet not this particular model. It is not safe to drive, it's an expensive problem to fix and very unfair the Chevy is not taking responsibility for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584182April 20, 2024
SEATS
I dropped an ink pen between the drivers seat and the center fold down seat. While attempting to retrieve the pen I reached between the drivers seat and the console just forward of the seatbelt connector with my right hand. When I pulled my hand out a sharp piece of metal on the seat frame sliced the fatty portion of my hand below the thumb. There isn’t a guard to protect the hand in the event one reaches between the seat to retrieve an object. I also found the same sharp piece present on the passenger side seat between the seat and the center console. I took the vehicle to my local dealer and the service manager also noted the sharp portion of the seat. He too, sliced his finger while reaching between the seat and the console. I did warn him beforehand as to what could happen. He suggested the vehicle be brought in for service. This is not a functional issue. This is a design, material flaw issue which has the potential to created injury.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11583960April 19, 2024
ENGINE
1: Cylinder 1 misfire (available for inspection upon request) 2: Vehicle can cut off without warning while ABS brakes malfunction. 3: Dealer unknown Independent service confirm 4:unknown 5: engine light illuminated intermittingly 1week prior to the misfire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584007April 19, 2024
ENGINE
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his wife was driving at an undisclosed speed, the "Oil Pressure Low, Turn Vehicle Off" message was displayed. The contact's wife pulled to the side of the road. The vehicle was towed to an independent mechanic, who diagnosed that the failure was related to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The contact stated that the rear main seal had previously been replaced due to an engine oil leak, but the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583939April 18, 2024
SUSPENSION, UNKNOWN OR OTHER
I have a 2014 chevy silverado that I purchased brand new from the dealer. The truck just hit 100,000 miles and recently had a clunking noise from the rear undercarriage. After having it inspected, it has come to my attention that the frame is rusted and rear crossmembers are rusted out causing the rear shock mount to break, and I'm not sure if the frame is salvageable. After doing some research, I found a recall for my year silverado for the undercoating on the frame(not properly done from the factory) but my VIN is not in the recall. I'm at a loss being the year of the vehicle and mileage on the truck considering it might be undeliverable and unfixable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583728April 18, 2024
UNKNOWN OR OTHER
No. Plastic broke on my dash and from the sun or cheap plastic and popped and hit my child in the head which left a scratch on his head. The whole dashboard has cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583736April 18, 2024
ENGINE
oil cooler line failed . oil gushing out of engine. Both line bad. Having repaired at local shop. If engine malfunctioned in traffic -definitely could have been a safety issue ! never noticed small leak- line just let go- was a major leak- drained the oil pan. hope it didn' t damage engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583744April 18, 2024
ELECTRICAL SYSTEM
When turning off the vehicle, the DIC gives an indication of Shift to Park warning. After a few minutes the beeping and warning would turn off. Started happening at 62,000 miles. Dealer looked for it April 18, 2023, could not duplicate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583863April 18, 2024
UNKNOWN OR OTHER
The frame on my truck rusted through. 52519 miles. There is no rust anywhere else on the truck. The frame could break causing an accident. Frame has been inspected by 2 different body shops. My frame has been repaired by a qualified repair shop. Needed to be replaced but was told by GM there are no new frames for this truck. Could not find a good used one either. My rusty frame was discovered by a technician at Discount Tire when having a tire rotation. As of [XXX] I had no idea the frame was rusted through. Found out after my truck was being repaired that there was a bulletin on it. I have also found out there are many GM vehicles with this problem. Bulletin #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583869April 18, 2024
POWER TRAIN
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while slowing for a traffic signal and coming to a stop, there was a jolt as if the vehicle had been crashed into in the rear of the vehicle. The contact stated that the vehicle also hesitated and then jerked into gear while depressing the accelerator pedal. The contact stated that the failures were intermittent but reoccurring. The contact stated that the "Transmission Hot - Idle Engine" was displayed. The contact had taken the vehicle to a local dealer who advised that the transmission failure was a known failure but that the manufacturer had not provided a remedy. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583575April 17, 2024
ENGINE
I had an oil cooler line fail on the interstate, causing a sudden loss of oil pressure. Caused a great deal of smoke to the side and rear of vehicle as well as oil spilled beneath. I was fortunate to get off the road before an accident occurred. There was a related recall to this line in the past but covered only a small number of vehicles. It still seems to be a common occurrence according to several mechanics, vehicle owners, and tow truck drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583576April 17, 2024
AIR BAGS
Recall [XXX] FRONT PASSENGER AIR BAG was completed [XXX] by Authorized Dealer 9105803 Replace Dual Stage Front AIR BAG Inflator ,as of [XXX] system light in dash steadily on and system shows to have system serviced, I don't feel I should have to pay the AUTHORIZED DEALER FOR Checking and or Repairing the NEW DEFICIT as the complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583679April 17, 2024
VISIBILITY/WIPER
Wiper totally quits working when using it. May start again and may not. So far dealer has not fully solved problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583278April 16, 2024
ENGINE, ENGINE AND ENGINE COOLING, VISIBILITY
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact observed an excessive amount of condensation on the interior of the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the lifters resulting in misfires in the engine. The dealer also determined that cracks in the rear windshield glass guides resulted in excessive condensation in the vehicle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-383. The manufacturer was notified of the failure, a case was opened. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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