Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11580927April 3, 2024
POWER TRAIN
At 83,000 miles the transmission failed. We bought this car from a Chevy dealership with 35k miles in November of 2021. We have performed all required maintenance. If GM knows there is a transmission issue with these trucks why won’t they help their customers? It’s a 7k bill on a truck with many more payments and that has less than 100k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581025April 3, 2024
UNKNOWN OR OTHER
Water leak above the rear sliding window has soaked into carpet & upper roof inner lining panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581033April 3, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
Rear wheels locked up while driving/accelerating. Happened 5 times, 4 times while towing a camper once without towing. Luckily no harm or damage came to anyone. Traded in at dealership due to safety concerns after no diagnostics found anything “wrong”. It is already listed for sale, but I don’t think It’s been addressed or fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581042April 3, 2024
STEERING, SUSPENSION
When driving the truck it has a continus pull to the right side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580603April 2, 2024
ENGINE, AIR BAGS
The contact owns a 2009 Chevrolet Silverado 1500. The contact stated that the service air bag warning light was illuminated. The vehicle failed to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the air bag control module was corroded due to moisture in the driver weld. The vehicle was not covered under a recall. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580722April 2, 2024
ELECTRICAL SYSTEM
A/C blower motor over heated and caught the electrical wires on fire under the dash. I had just left my house for work about 1 mile from home and the dash started smoking then a fire started under the passenger side glovebox parked the car in the middle of the street and I was able to exit the vehicle and put the fire out with a half bottle of water I had in the car. I then called 911 and I believe it was EAST Pierce fire department. They shortly arrived and confirmed it was an electrical fire and that there was no more heat coming from it. The fire department then gave me A ride home. The vehicle has been towed to Sunset Chevrolet in Sumner Washington where the Vehicle was purchased New in 2020.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11580412April 1, 2024
ENGINE
The contact owns a 2007 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the RPMs increased rapidly; however, the vehicle lost significant motive power, after which the check engine warning light illuminated. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine, requiring that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580417April 1, 2024
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while his wife was driving on two occasions at approximately 20 MPH, the vehicle lost motive power and failed to exceed 20 MPH. The vehicle was towed to a dealer where it was diagnosed that the #2 lifter needed to be replaced. The vehicle was repaired but the failure reoccurred a few weeks later. Additionally, the contact stated that the vehicle stalled on three occasions while stopping and using the Auto START/STOP feature. The vehicle was not able to be restarted. On the last occasion, the brake pedal was depressed; however, the vehicle failed to stop as needed. The vehicle was taken to a dealer where it was diagnosed that another lifter needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580450April 1, 2024
UNKNOWN OR OTHER
Unknown system Tailgate lowered by itself. It was up when we got in and left and was down when we got to our destination. Luckily the only thing that came out was a golf towel and not the two sets of golf clubs as well. I believe this is a problem on other GM vehicles Has not been inspected and no warning lamps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580455April 1, 2024
STRUCTURE:BODY, FUEL SYSTEM, DIESEL:DELIVERY
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while doing an oil change, the contact became aware that there was rust coming from the fuel tank to the back of the fuel tank. The fuel pump had been leaking fuel. The contact replaced the fuel pump and while removing the bed of the truck, there was rust on the bed of the vehicle. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580512April 1, 2024
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was designed with the Auto START/STOP feature. The contact stated that while at a complete stop, the engine shut off and failed to restart upon releasing the brake pedal to drive the vehicle. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the Auto START/STOP sensor had failed and needed to be replaced. The vehicle was repaired. Additionally, the dealer advised the contact to disengage the feature when driving. The contact followed the dealer's recommendation. The contact stated that on one occasion after forgetting to disengage the feature before driving, while at a complete stop, the engine shut off and hesitated to restart. The message "Brake System Failure" was displayed, and the brakes became inoperable. The contact pumped the brake pedal, but the vehicle failed to respond. The contact allowed the vehicle to roll from a complete stop and pull into a gas station. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580194March 30, 2024
SERVICE BRAKES
Trailer Brake driver display notification and alert tone frequently activated with no apparent cause with or without a trailer connected. Alert is so repetitive it becomes an audible and visual distraction to the driver. Manufacturer design restricted code readers at Auto Zone or O’Reilly’s from identifying this problem and force owners to take vehicles to GM shops to identify the cause. The alerts and cause should be repaired under recall at no expense to the owner. I also have video to support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580195March 30, 2024
EXTERIOR LIGHTING
Not related to my vehicle: Even in my truck, the frequency of oncoming and rear vehicle headlight blinding is of great concern. I have noticed that the problem occurs more often with modified pickups of heavy duty pickups. One simple correction could be to limit the absolute height of any driving headlamps. Additionally, in an effort to improve driver visibility by focusing the beams to a concentrated area of view, vs the old heads where the lights failed at the edges of the field of view has greatly contributed to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580055March 29, 2024
SUSPENSION, STRUCTURE:BODY, UNKNOWN OR OTHER
I have a 2014 Chevrolet Silverado 1500, covered by multiple Technical Service Bulletins regarding issues with premature frame rust due to a manufacturing issue. During the Factory Warranty Period, Chevrolet did not acknowledge or repair the issues noted in the TSBs. A 10 year old truck, with 81k miles on it is no longer safe to operate due to extensive damage to the frame from Chevrolet failing to fulfill their own commitments in resolving this issue. There has been no abuse or failures by myself as the owner that would result in the current unsafe condition. Due to this being an extremely widespread and known issue, this must be further investigated and upgraded to a full recall. Without a full on recall, unsafe vehicles will continue to be utilized on roadways, causing safety concerns to owners, passengers, and others on the roadway. Chevrolet has just refused to repair the damage due to the expiration of the factory warranty period. The vehicle was in possession of Chevrolet several times during the warranty period, but the resolution and repair was not completed. Per the TSB, this was to be completed and Chevrolet acknowledged the issue. Since not all dealerships have the ability or willingness to address this concern, Chevrolet must be put as the responsible party through a recall to rectify this, allowing owners to drive safe vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580058March 29, 2024
AIR BAGS
The contact owns a 2013 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580123March 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that there was an abnormal odor of raw fuel in the cabin of the vehicle. There was no sign of a fuel leak. There were no warning lights illuminated. The contact had to roll the windows down while driving. The child in the vehicle experienced a headache but medical attention was not provided. The vehicle was taken to the local dealer, who informed the contact that there was no recall on the vehicle for the failure. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V837000 (Fuel System, Gasoline). The manufacturer was contacted. The failure mileage was approximately 67,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580125March 29, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving with a travel trailer attached to the vehicle, the braking system intermittently failed to operate while depressing the brake pedal. The contact stated that the "Check Trailer Wiring" message was displayed on the instrument panel and then followed by the "Trailer Brakes Connected," message. The vehicle had been taken to a dealer; however, no defect was found with the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580126March 29, 2024
AIR BAGS
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the engine made an abnormal sound. The air bag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579944March 28, 2024
POWER TRAIN
Transmission slips, into 2nd i believe. Hard shifts, shuddering and shaking at intermittent speeds. Also missed shifts and dtc triggered in performance mode. Started happening last year, 2023, progressively becoming worse overtime. Last summer is when it didn't shift and set off multiple codes that had to be cleared to be able to operate normally. Dealership stated since codes had been cleared they couldn't do anything about it, so nothing was done. (I can still find the codes with my personal code tool)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579974March 28, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the tailgate opened independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the repairs were not covered. The contact stated that the failure was related to NHTSA Campaign Number: 24V060000 (Latches, Locks, and Linkages). The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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