Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11639751January 30, 2025
ENGINE, UNKNOWN OR OTHER
- Engine seizure: Reason Undisclosed to me - Vehicle was traveling at highway speeds, lost power steering - Dealership disclosed that it was due to an engine seizure - UNKNOWN - Only 1 indicator came on the instrument cluster and occurred after the failure. The indicator stated “Shifting conditions not met” I had lost power from the vehicle and vehicle shifted into neutral by itself. The vehicle was within normal temperatures before the incident and maintenance was up-kept.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639782January 30, 2025
UNKNOWN OR OTHER
The frame on my truck will not pass inspection do to the frame being unsafe to operate. Gm knows about their failing frames but won’t acknowledge. Like decorating my frame will repair the the missing metal on my frame
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639292January 29, 2025
ENGINE
The motor of our vehicle failed while driving on the interstate. The vehicle is at a dealership for repairs and should be available for inspection. With little to no warning our truck quickly went from 70 MPH to completely shut down. We had to go from the left lane on the interstate to the shoulder. In the process we were very close to a collision. We were also hauling our camper (2023 Forest River R-Pod 153, which has a dry weight of 3,421 lbs and we had no water in our fresh/grey/or black tanks). When we merged into the right lane our truck was going so slowly on the interstate that we were almost hit and honked at before we could get to the shoulder safely. The problem was confirmed by the dealership that is working on it. The motor spun 4 rod bearings and it was a total motor failure. The vehicle was/is still under warranty. The manufacturer, I would assume, has inspected it as we are receiving a full motor replacement. That motor has been and continues to be on back order with no ETA for 2 months now. There were no warnings in how the truck was running. There were no warnings on the dash, warning lights, or any indication that our truck was going to break down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639344January 29, 2025
AIR BAGS
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated while her son was driving at low speeds during snow weather, the driver-side air bag deployed on its own without a crash or impact with an object. As a result, the driver lost visibility and control of the vehicle resulting in a crashing into a telephone pole and then a ditch where it came to a stop. It was unknown if a warning light illuminated. The paramedics were called and performed a check; however, the contact's son sustained no injuries. A police report was filed. The vehicle was towed to the residence. A dealer was not contacted. The insurance company was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11639388January 29, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER
Rear back-up camera is intermittent and is a safety concern due to the size of the vehicle. I makes it un-safe when backing up. This has been happening more and more. Screen is either black or icon displays that the camera is not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639394January 29, 2025
POWER TRAIN, SERVICE BRAKES
Drove to a residence to make a delivery. Turned truck back on and went to back out of driveway and the truck started shaking very violently and could not turn truck right or left. Chevrolet technician is stating the power steering pump fell apart sending metal through engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639397January 29, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the message that the vehicle was in neutral was displayed. The contact pulled over to the side of the road, turned off, and restarted the vehicle however, the gear shifter failed to respond as needed. The vehicle was towed by AAA to the dealer and the dealer was contacted. The vehicle was diagnosed, and the contact was informed that the engine, the radiator, and the oil cooling lines needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639439January 29, 2025
POWER TRAIN
I bought a new 2024 HD2500 with the 10 speed Allison. My truck is 1.5 years old with 8,900 miles on it. About 50% of its life I tow a 5,000 lb travel trailer. My Valve Module went out on it. The truck went into "limp" mode. Would run (very noisy) but would not move in either gear. Its been disabled at the Chevy dealer for 9 WEEKS. No ETA on a part. The internet is loaded with issues related to the 10 speed transmission being distributed by Chevy. Action by the NHTSA recommended. I live in a small town. There were 2 of the same trucks brought in a couple days ahead of mine and 8 more after my truck. ALL with the same problem. 2024 model year. The service manager at the dealer where I bought my truck at ( a larger town) told me there were TOO MANY of these failures for him to count. I'm dealing with GM. [XXX] customer service. And I filed a claim with the BBB Auto Line to go to arbitration with GM to hopefully get a Buy Back or a Replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639505January 29, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I purchased this vehicle after my first 2019 chevrolet silverado trail boss's BCM dealined the vehicle after owning it 32 days. The vehicle with VIN [XXX] has had multiple engine failures causing the vehicle to be deadlined at the dealership for in excess of sixty days. The transmission is now failing as well. I am on my 2nd engine failure issue and the dealership refuses to acknowledge the problem. While under engine failure my vehicle would misfire causing the engine to stall and buck around like a wild horse. The electrical system on this vehicle is a complete catastrophe. The windows refuse to roll up once in the down position more often than not, the tailgate intermittently drops and closes on its own, the notifications on the dash always indicate the tailgate is down even when it is in the upright position, the lane change assist and parking detection intermittently work causing faulty detection when backing in/out of parking and changing lanes on the highway endangering the public, and all while these issues persist the "check engine" light never illuminates. Even when my truck had to be towed into the dealership the check engine light never came on. I have had this vehicle sine 43000 miles and now have 115000 miles and every oil change i have done(I am a shop owner and technician) has had metal shavings in the drained oil that has got past the filter due to the IMPROPER engine repair done by BEAVER CHEVROLET when my engine failed the last time. It is best practice to drain all the oil, remove engine from vehicle and replace the oil pump and pickup after cleaning the engine internally while disassembled to ensure no metal contaminants are inside the engine. Chevrolet simply replaces the broken components and doesn't do the proper procedure when an internal component fails, call any machine shop in any city across america and ask what the procedure is when a camshaft or bearing fails in a motor is. It is 100% not what chevrolet did for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639265January 29, 2025
POWER TRAIN
I have a 2022 Chevrolet Silverado 2500 HD diesel truck. Twice while driving uphill the transmission seemed to lock up with a very “jerky” move. GM has acknowledged this problem and has issued a recall. I have taken my truck and have had the recall “remedy” performed. However, THIS REMEDY IS A BAND AID NOT A SOLUTION. The remedy/recall is only reprogramming the computer that controls the transmission to warn the driver that the problem is about to occur and will limit the speed of the vehicle to not exceed the fifth gear until the problem is repaired. I feel the transmission issue should be addressed in the recall not delayed until the issue re-occurs. As per a letter I received from GM the repair that’s needed is Special Coverage N232395330 is the replacement of Transmission Valve Body.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639266January 29, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH following a school bus, there was an abnormal screeching sound coming from the vehicle. The contact stated that a message to pull over safely was displayed. The contact stated that the engine had seized. The vehicle was towed to the local dealer, where it was diagnosed that the crankshaft bearings and connecting rod bearings had failed. After further diagnostic tests, the contact was informed that the vehicle was not repairable. The vehicle was repaired with a remanufactured engine. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638985January 28, 2025
SERVICE BRAKES
This morning it was 16 degrees F I drove about 6 city miles at about 35 mph. I was 1.5 miles from home when leaving a stop light the truck bogged down and was only going up to about 25 mph with the tach at 2000 rpm. It seemed at first that I was driving with the parking brake on but most V8's have enough power to override the parking brake. This acted as if I was pressing hard on the foot brake while driving and giving it a lot of gas. I probably would have had to floor it to go any faster. But was afraid of damaging something. Put on the flashers and drove about 15 mph with the tach at 1500-2000rpm. The dash displayed "Brake system failure 62 mph top speed", "Service ESC", "Parking brake failure" and "Service trailer brake system", The brake pedal was changing its height by itself. Pulled to side of road and pumped the brakes several times, shifted the transmission through park, neutral, reverse and drive and it seemed to operate normally. Pulled onto road and it was bogging down the same. Pulled to side of road again. Then started driving again with flashers on and the tranny shifted as normal, but the brake pedal went to the floor. Pumped the brake pedal and it still went to the floor. Drove slowly while checking the brake occasionally but still went to the floor during the 5 blocks to my driveway. The brake had no effect. My driveway slopes slightly upward so I stopped safely. All four wheel centers and brake rotors were too hot to touch after slowly driving the 1.5 miles this occurred over. About 15 minutes later I turned on the key and the dash displayed "Brake system failure 43 mph top speed", "Service ESC", and "Service trailer brake system". Fortunately there were no vehicles close in front of me when this started and many were behind me when driving with my flashers on due to quite a bit of traffic. This could have been a disaster had it occurred somewhere else. The local Chevrolet dealer that services it has not seen it yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639009January 28, 2025
ENGINE
significant loss of power due to engine failure related to DDI while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639024January 28, 2025
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Stalking, harassment, identity thief, stealing of snap benefits and tampering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639052January 28, 2025
ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at 70 MPH, the vehicle stalled and lost motive power. The contact was unable to restart the vehicle. The contact was driving on a major highway in the fast lane during the failure. The contact was concerned that the failure could have caused a major crash. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639064January 28, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I brought in vehicle for check engine light is on for p0300 / p0308 had misfire tech removed engine valve cover and determine no movement in valve train components tech determine valve train failure lifters possible camshaft we would need to remove the cylinder head and replace valve train lifters.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639065January 28, 2025
EQUIPMENT, FUEL SYSTEM, DIESEL
The contact owned a 2018 Chevrolet Silverado 3500 Commercial Vehicle. The contact received notifications of NHTSA Campaign Numbers: 21V496000 (Equipment) and 23V047000(Fuel System, Diesel) and would like to be removed from the recall distribution list because the vehicle was totaled. The manufacturer was contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639066January 28, 2025
STRUCTURE:BODY
My tailgate opens and closes on it's own. There is already a recall but not on my VIN for some reason.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639104January 28, 2025
ENGINE
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed or while stopping the vehicle, the contact heard an abnormal sound coming from the top of the engine where the lifters were located. The contact stated that the spring in the engine had collapsed, causing the check engine message to be displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the lifters on the top of the engine were causing the DEF sensor to engage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639142January 28, 2025
ENGINE
This is the 3rd engine failure in 23K miles. The first was a Lifter/Rod problem at around 3K miles. The 2nd was catastrophic engine failure due to a spun bearing at 21K miles. Now at 23K miles, I'm having another catastrophic engine failure with the same issue. Engine is the 6.2L L87.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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