Chevrolet Silverado Complaints

32,421 consumer complaints on file.

#11640191February 2, 2025
ENGINE, POWER TRAIN
With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640044February 1, 2025
ENGINE, UNKNOWN OR OTHER
The engine blew a rod through the engine block and dealership replaced engine June 2023. January 2025 engine abruptly stopped while on the highway at 70 mph and now waiting on diagnostic test from dealership but after reading all the incidents regarding this engine I feel it’s another L87 engine failure from GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640045February 1, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
There is a water leak from the rear roof leaking causing water to come inside by the rear window down the rear pillar by the airbag. May cause problems with the rear side airbag and mold. Dealer charged me a $273 diagnostics charge and will not repair under warranty or extended warranty even though there is a TSB on this affecting numerous other trucks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640059February 1, 2025
ENGINE
The engine locked up and left me in a dangerous place in road just quit running with no warning i am currently getting repaired out of my pocket so the file up loaded is the estimate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640071February 1, 2025
ENGINE, ELECTRICAL SYSTEM
I was driving down the highway at 60 MPH and a display warning came on the display monitor. It said shift into neutral and restart engine. Then the engine died and I had to try and get off the highway. There was a complete lose of power so getting off the highway was difficult without any power including steering. The engine would not restart and when to tow truck came about 2 hours later it still would not start or shift into neutral to be loaded. Eventually the tow driver got it to shift into neutral so he could loaded the truck. My safety was at risk because it was difficult to get off the road and had there been more traffic it could of resulted in a collision. I was in a dead area for phone service and I had to sit there for about 2 hours waiting for someone to stop and help me get to an area with cell service. The pickup was dropped off at the nearest GM dealership and they looked at it and the engine had a catastrophic failure. It requires a new engine, but since it is under warranty it may take up to 1 years for a replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640098February 1, 2025
ENGINE
Shortly after I bought this truck, At about 3,000miles I thought it had an exhaust leak, I took it in to Chevy and they kept it for a few days. Well they get back to me and said that the lifters had failed. They put new ones in and these too failed. Then about 2 weeks later they got back to me saying they were waiting on putting a new motor in for the truck. This is the 6.2L that is known for lifter failure. After about 2 more weeks they reached back out and had said that the truck was almost done. When I got the call to come get it, I asked when I got there what do I do when this keeps happening in the future of me owning the truck. The service guy shrugged his shoulders and said “buy and extended warranty.” He then proceeded to tell me to buy a chip that will delete the DFM in the truck but will void my factory warranty. I’m very frustrated and worried for myself in the future with this truck. I’ve already spent so much buying the truck and in a few years when my warranty expires and this happens again that will be out of my pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640116February 1, 2025
ENGINE
August 24, 2024 I was driving my 2022 Chevrolet Silverado 6.2 L V8 engine with 47,258 miles. I was traveling at approximate 65 mph. My engine siezed up and I had to pull my vehicle off of the two lane road I was traveling. The vehicle was towed to the dealership. Approximately a month after the vehicle engine seized because I did not have the funds to cover the repairs at the time of engine failure. Once the vehicle engine was diagnosed at the dealership I was advised that the repairs were under warranty. The repairs took appoximately one month due to waiting on new engine to be provided by the manufacture. My vehicle was returned repaired on 10/31/2024 with the same type of engine. I was advised that engine warranty would not be extended on the new engine. That this engine was only warranted under the old engine mileage and age.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640137February 1, 2025
ENGINE
Engine check light came on at 10,500 miles and under 300 hours of engine time. Initially thought it was due to a wheel speed sensor failure from the salt and brine build up from winter weather. After having the code ran the engine is misfiring and has a rough idle. This is an L87 6.2L motor on a 2024 Silverado ZR2. After researching this problem it is way more frequent than the total of 39 official reports with a similar truck owned by an acquaintance having the same issue at the same mileage. Engine sound has changed, the truck shudders, and may seize up at any moment. The truck had 1 oil change at 5500 miles and was due for its second oil change at 11500 but will more than likely need an engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639802January 31, 2025
FUEL/PROPULSION SYSTEM, ENGINE, WHEELS
The software that makes the truck work as a 4 cylinder truck has caused the engine light to come on and causing a code P0300 various engine misfire. The misfire is caused by the lifter spring causing the lifter to remain in the down position. The down position is against the can rod and as the cam rod rotates, this causes the lifter to break at the bottom and causing the can rod to also break which will cause an engine failure while drinking and the motor will freeze . All GMC and Chevrolet vehicles with this installed should be recalled. Everyone has been fixing it themselves by replacing the part(s) once a pinging noise is heard at 50,000 miles. Basically every 50,000 this will need to be fixed. Some people are turning off the 4 cylinder software to avoid the problem which in both cases, uses more gas and also idles higher.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639836January 31, 2025
ENGINE
Engine failure while driving without warning (lights)which caused catastrophic damage to Engine and needed to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639958January 31, 2025
POWER TRAIN
Vehicle with out warring lost significant portion of its power and was put in reduced acceleration mode. This is a brand new vehicle less than 12,000 miles. The truck was towed to a dealership and the cause is a failure with the transmission valve body. Truck has sat a the dealer unrepaired for 2+ months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639970January 31, 2025
STEERING
At slow speeds the steering momentarily stops working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640017January 31, 2025
ENGINE
Subject: Engine Failure – 2024 Chevrolet Silverado 1500 (6.2L V8 •VIN: [XXX] Issue Description: While driving on [XXX], I noticed the transmission would downshift but not upshift. Within seconds, a warning appeared: “Oil temperature high, idle engine.” I began merging onto the shoulder, but before I could get there, the engine shut off completely, and the transmission shifted into neutral. After coasting to the shoulder, the transmission shifted into park on its own. Failure to Restart & Electrical Issues: I attempted to restart the engine, but it would not turn over. The dashboard, radio, and electronics turned off for a few seconds before coming back on, but the engine remained unresponsive. Towing Difficulties & Roadside Assistance Failure: GM Roadside Assistance said no contracted towing companies had the equipment to tow my truck because it would not shift into neutral without the engine running. I had to find and pay for a tow truck myself, with no guarantee of reimbursement. Dealer Response & Repair Delays: My truck has been at the dealership for days, but they have not started repairs due to technician shortages and a backlog of work. They stated: •Manually cranking the engine is nearly impossible. •The starter is not strong enough to turn it. •Repairs could take months. Loaner Car & Additional Hardships: Per the GM warranty, I received a loaner car but must return it every 500 miles. Since I commute 160 miles per day, I must frequently exchange it, causing major inconvenience. Safety Concerns & Requested Action: This sudden engine failure on the highway was a significant safety risk. Given that NHTSA is investigating failures of the GM 6.2L V8 (L87), I believe my case is related. GM should issue a recall or extended warranty for affected vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639557January 30, 2025
POWER TRAIN
We received a recall notice 4 weeks ago on our Chevrolet Silverado diesel truck. VIN:1GC4YPEY0LFXXXXXX. The National Highway Traffic Safety Administration Campaign 1D Number for this recall is 24V797. We can not get any answers from GM as to when it can be fixed. We use this truck for heavy towing constantly. We do not want to be in harms way. Can you help resolve this problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639573January 30, 2025
POWER TRAIN
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, the transmission was slipping between the third and fourth gears. The contact stated that the failure recurred while driving between the sixth and seventh gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed due to the TCM and torque converter failure; however, the parts were not available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639608January 30, 2025
ENGINE
The vehicle had a sudden engine failure driving up an incline and a bearing rod caused me to need a new engine. It’s at Myrtle Beach Chevrolet and they tell me the engine is on National BackOrder. It’s a new truck and now needs a new engine that can’t be found. Shame on GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639672January 30, 2025
POWER TRAIN
1. Transmission recall N242454440 Chevy 2500hd Diesel Silverado 2020yr. Jan 2025 valve body inside transmission was replaced, recall pending, parts not available, NOT DONE. 2. Currently having this issue but no recall information found for my Vin...The "P22F9" engine code on a 2020 Chevy Silverado 2500 diesel indicates a recall related to the NOx sensor, specifically a "slow response" issue with the sensor, which the Engine Control Module (ECM) might not properly detect; this recall requires a software update to the ECM to address the problem. Key points about this recall: •Affected vehicles: Primarily 2020 Chevrolet Silverado 2500 and 3500 trucks with diesel engines, as well as similar GMC Sierra models. •Issue: The ECM may not accurately identify faults with the NOx sensor, potentially leading to emission issues and reduced engine performance. 3. P1089 fuel deceleration problem, several repairs were done but problem still persists. GM engineer's told dealership having problems with computer duplicated codes in memory. Engine light goes on and off over 50,000 miles, vehicle runs great and no gas found in oil. At one point engine light was off for 14,000 miles. *P1089 should definitely be a RECALL ITEM! MISC: Yes available for inspection. No safety problems as of yet. All repairs were done at dealerships and confirmed by dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO * I have contacted GM management staff in Michigan Mr. Craig Gidden, senior executive liaison, which referred me to CA customer service and supervisor, all to no avail, absolutely horrible customer service! They did not want to provide their contact information etc. *Contacted the GM arbitration department, they provided a case number but will not provide or respond to my emails for supervisor and GM legal department information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639677January 30, 2025
VEHICLE SPEED CONTROL, POWER TRAIN, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:THROTTLEBODY/MANIFOLD
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that upon starting the vehicle and attempting to shift into drive(D), the vehicle failed to shift or respond as needed. The contact became aware that the vehicle also failed to shift into reverse(R). After restarting the vehicle, the vehicle returned to normal functionality, and the contacts son was able to shift into drive. The contact stated that while her son was driving 50 MPH, the vehicle briefly accelerated independently before returning to normal functionality. A message to "Please Decelerate and Drive with Caution" was displayed. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the throttle body. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 24NA181. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639704January 30, 2025
ENGINE
Catastrophic engine failure , heard a ticking called dealer where i purchased truck new , was told not to drive it . No warning..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639705January 30, 2025
ENGINE
Engine seized on 2 separate occasions and was reported to have repairs before we purchased also. Chevrolet took the truck both times, the first attempted repair claimed lifter issues. The second repair they replaced the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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